S02 36C10B26Q0108 Final.docx

36C10B26Q0108

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

02-26-2026 17:00

EST

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

X

541519 $34 Million

N/A

See Delivery Schedule

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

See CONTINUATION Page Title: eCAMS Software Support

Period of Performance: 12 months from date of award with four option periods.

Contracting Officer: Matthew Newell; Matthew.Newell@va.gov Contract Specialist: Evan Lee; Evan.Lee1@va.gov

See CONTINUATION Page

Matthew Newell Contracting Officer

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements, or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2). Software License.

a) Notwithstanding any contrary provisions contained in the Contractor’s standard commercial license, the Contractor agrees that the Government will have the rights that are set forth in paragraph (b) below to use, duplicate or disclose any commercial computer software delivered under this Contract/Order.

b)The commercial computer software delivered under this Contract/Order may not be used, reproduced, or disclosed by the Government except as provided below or as expressly stated otherwise in this Contract/Order. The commercial computer software may be- -Used or copied with the computer(s) for which it was acquired, including use at any Government installation to which the computer(s) may be transferred;

-Used or copied for use with a backup computer if any computer for which it was acquired is inoperative;-Reproduced for safekeeping (archives) or backup purposes;

-Modified, adapted, or combined with other computer software, provided that the modified, adapted, or combined portions of the derivative software incorporating any of the delivered, commercial computer software shall be subject to same restrictions set forth in this Contract/Order;

-Disclosed to and reproduced for use by support service Contractors or their subcontractors, subject to the same restrictions set forth in this Contract/Order; and -Used or copied for use with a replacement computer.

If the commercial computer software is otherwise available without disclosure restrictions, the Contractor licenses it to the Government without disclosure restrictions. The terms and provisions of this Contract/Order shall comply with Federal laws and the Federal Acquisition Regulation.

c)The Contractor shall affix a notice substantially as follows to any commercial computer software delivered under this Contract/Order: “Notice-Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction and disclosure are as set forth in Government Contract No.______________________.”

c) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

d) The Government may use the software in a networked environment.

e) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

f) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and/or Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding two business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code.

The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out, or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5). Manuals and Publications.

Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

B.3 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: Acentra Health LLC 2277 Research Blvd Rockville, Maryland 20850-3224

b. GOVERNMENT: Contracting Officer 36C10B Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.4 PRICE/COST SCHEDULE

Base period:

The period of performance for this effort shall be March 19, 2026, to March 18, 2027

Contract Type: Firm-Fixed Price

Period of Performance: 12-months from award date

Purchase Order Number:

All cost of SLIN’s shall be included in this CLIN.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0001.

Contract Type: Fixed Price The VA shall provide the proposed change request(s) to the contractor, and include as an attachment. The contractor shall provide their proposed labor categories and labor hours from the labor categories below. VA will review this proposal and will determine if it is appropriate for the work. The contractor shall be paid upon completion of the work or based on specific deliverable-based milestones should the VA agree to them. This option may be exercised any time and from time to time throughout the period of performance up to the total Not to Exceed (NTE) amount listed in the CLIN.

Project Manager $_______ Junior Developer $______ Senior Developer $______ Senior Business Analyst $______ Senior Tester $_______ Junior Business Analyst $______ Junior Tester $_______ Senior Scrum Master $_______

$5,000,000

NTE

$5,000,000

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 0002.

Option Period One:

The period of performance for this effort shall be March 19, 2027, to March 18, 2028

Contract Type: Firm-Fixed Price

Period of Performance: 12-months from award date

Purchase Order Number:

All cost of SLIN’s shall be included in this CLIN.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1001.

Contract Type: Fixed Price The VA shall provide the proposed change request(s) to the contractor, and include as an attachment. The contractor shall provide their proposed labor categories and labor hours from the labor categories below. VA will review this proposal and will determine if it is appropriate for the work. The contractor shall be paid upon completion of the work or based on specific deliverable-based milestones should the VA agree to them. This option may be exercised any time and from time to time throughout the period of performance up to the total Not to Exceed (NTE) amount listed in the CLIN.

Project Manager $_______ Junior Developer $______ Senior Developer $______ Senior Business Analyst $______ Senior Tester $_______ Junior Business Analyst $______ Junior Tester $_______ Senior Scrum Master $_______

$5,000,000

NTE

$5,000,000

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 1002.

Option Period Two:

The period of performance for this effort shall be March 19, 2028, to March 18, 2029

Contract Type: Firm-Fixed Price

Period of Performance: 12-months from award date

Purchase Order Number:

All cost of SLIN’s shall be included in this CLIN.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2001.

Contract Type: Fixed Price The VA shall provide the proposed change request(s) to the contractor, and include as an attachment. The contractor shall provide their proposed labor categories and labor hours from the labor categories below. VA will review this proposal and will determine if it is appropriate for the work. The contractor shall be paid upon completion of the work or based on specific deliverable-based milestones should the VA agree to them. This option may be exercised any time and from time to time throughout the period of performance up to the total Not to Exceed (NTE) amount listed in the CLIN.

Project Manager $_______ Junior Developer $______ Senior Developer $______ Senior Business Analyst $______ Senior Tester $_______ Junior Business Analyst $______ Junior Tester $_______ Senior Scrum Master $_______

$5,000,000

NTE

$5,000,000

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 2002.

Option Period Three:

The period of performance for this effort shall be March 19, 2029, to March 18, 2030

Contract Type: Firm-Fixed Price

Period of Performance: 12-months from award date

Purchase Order Number:

All cost of SLIN’s shall be included in this CLIN.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3001.

Contract Type: Fixed Price The VA shall provide the proposed change request(s) to the contractor, and include as an attachment. The contractor shall provide their proposed labor categories and labor hours from the labor categories below. VA will review this proposal and will determine if it is appropriate for the work. The contractor shall be paid upon completion of the work or based on specific deliverable-based milestones should the VA agree to them. This option may be exercised any time and from time to time throughout the period of performance up to the total Not to Exceed (NTE) amount listed in the CLIN.

Project Manager $_______ Junior Developer $______ Senior Developer $______ Senior Business Analyst $______ Senior Tester $_______ Junior Business Analyst $______ Junior Tester $_______ Senior Scrum Master $_______

$5,000,000

NTE

$5,000,000

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 3002.

Option Period Four:

The period of performance for this effort shall be March 19, 2030, to March 18, 2031

Contract Type: Firm-Fixed Price

Period of Performance: 12-months from award date

Purchase Order Number:

All cost of SLIN’s shall be included in this CLIN.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4001.

Contract Type: Fixed Price The VA shall provide the proposed change request(s) to the contractor, and include as an attachment. The contractor shall provide their proposed labor categories and labor hours from the labor categories below. VA will review this proposal and will determine if it is appropriate for the work. The contractor shall be paid upon completion of the work or based on specific deliverable-based milestones should the VA agree to them. This option may be exercised any time and from time to time throughout the period of performance up to the total Not to Exceed (NTE) amount listed in the CLIN.

Project Manager $_______ Junior Developer $______ Senior Developer $______ Senior Business Analyst $______ Senior Tester $_______ Junior Business Analyst $______ Junior Tester $_______ Senior Scrum Master $_______

$5,000,000

NTE

$5,000,000

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4002.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 4002.

Optional Tasks This Optional Task May be exercised anytime and from time to time in accordance with FAR 52.217-7 up to the maximum NTE amount

Contract Type: Fixed Price The VA shall provide the proposed change request(s) to the contractor, and include as an attachment. The contractor shall provide their proposed labor categories and labor hours from the labor categories below. VA will review this proposal and will determine if it is appropriate for the work. The contractor shall be paid upon completion of the work or based on specific deliverable-based milestones should the VA agree to them. This option may be exercised any time and from time to time throughout the period of performance up to the total Not to Exceed (NTE) amount listed in the CLIN.

Project Manager $_______ Junior Developer $______ Senior Developer $______ Senior Business Analyst $______ Senior Tester $_______ Junior Business Analyst $______ Junior Tester $_______ Senior Scrum Master $_______

20,000,000

$ NTE

20,000,000

All costs for successful completion of this SLIN shall be included and allocated in CLIN 5001.

All costs for successful completion of this SLIN shall be included and allocated in CLIN 5001.

B.5 PERFORMANCE WORK STATEMENT

Page 1 of Page 1 of

Performance Work Statement (PWS) Department of Veterans Affairs (VA)

Financial Services Center Financial Healthcare Service eCAMS Software Support

Date: Febrary 1, 2026

VA-26-00022935

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Financial Services Center (FSC) is authorized by the Government Management Reform Act of 1994 (Public Law 103-356) to provide common administrative support services on a reimbursable basis to VA and Other Government Agencies (OGA’s), as a Franchise Fund. The goals of the Franchise Fund organizations include:

· Lowering overhead costs

· Improving the quality and delivery of services

· Creating economies of scale

· Eliminating redundant services

· Being auditable

FSC requires operations and maintenance (O&M) support and support to implement change requests for their claims adjudication system. This system is used to adjudicate, process, and prepare for payment of healthcare claims submitted by healthcare providers. As a franchise organization, the FSC has existing and potential customers that can be migrated into the system.

FSC currently uses the Electronic Claims Adjudication System (eCAMS), provided by Acentra Health, LLC (formerly Client Network Services, Inc. (CNSI)), a commercial-off-the-shelf (COTS) claims adjudication system based on Acentra Health’s EvoBrix product line. The FSC uses eCAMS to adjudicate, process, and pay healthcare claims for four programs that support our healthcare processing product line: National Dialysis Services Contract (DNC); the Camp Lejeune Family Member Program (CLFMP); Veteran Family Member Programs (VFMP), including Foreign Medical Program (FMP), Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA), Spina Bifida (SB), and Children of Women Vietnam Veterans (CWVV); and Community Care Non-Network Claims (CCNNC). Our current programs use Medicare-based rules and pricing; however, as a Franchise Fund, we may expand our program offerings which may involve more complex rules (all necessary configuration and implementation of such complex rules, if introduced, would be performed by VA personnel).

The purpose of this procurement is to procure operations and maintenance (O&M) support for eCAMS and support to implement change requests within the eCAMS system. O&M support includes defect resolution, technical support, and installing software patches/upgrades from Acentra Health. Change requests include business rule changes, code changes, integration with new VA interfaces, and implementing new healthcare program offerings.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February…