RFSQDisputeResolution.pdf

This is a Request for Statement of Qualifications (RFSQ) issued by the County of Los Angeles Human Resources Department seeking qualified vendors to establish Master Agreements for dispute resolution, mediation, and related services through the DHR Mediation Program. The program provides professional dispute resolution and mediation services to County employees, contractors, and departments addressing employment and workplace issues, including employment discrimination, harassment, and retaliation complaints filed with the County's Equity Oversight Panel, U.S. Equal Employment Opportunity Commission, or California Department of Fair Employment and Housing. The RFSQ document establishes the qualification standards and evaluation criteria that prospective vendors must meet to be considered for contract award.

The document specifies requirements for vendor qualifications, experience, certifications, and capabilities necessary to deliver comprehensive dispute resolution and mediation services. Vendors selected through this RFSQ process will be awarded Master Agreements allowing the County to engage their services on an as-needed basis. The Master Agreement structure enables the County to maintain a roster of pre-qualified vendors capable of responding to dispute resolution and mediation requests across multiple County departments and employee populations without requiring individual competitive procurements for each engagement.