RFQ_902758_Parking_Garage_Cleaning_Services.docx

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RFQ 902758 Parking Garage Cleaning Services
Solicitation number
902758
Issued by
Alameda County, California

About this file

This is a Request for Quotation (RFQ) issued by the County of Alameda's General Services Agency for comprehensive parking garage cleaning services across four county-owned facilities. The services encompass routine cleaning, maintenance, and upkeep of the Dublin Transit Center (38,829 sq ft), Alco Park Garage (406,528 sq ft), Oakland Parking Facility (174,068 sq ft), and Amador Garage (181,405 sq ft). Required services include weekly sweeping of all designated areas with a minimum 95% inspection pass rate, monthly pressure washing to remove accumulated dirt and stains, petroleum-based stain treatment, trash and debris removal, and emergency spill response with County-approved response times. The bidders' conference is scheduled for August 6, 2026, at 1:00 p.m. Pacific time via Microsoft Teams, with written questions due by August 7, 2026, at 5:00 p.m. The deadline for bid responses is August 31, 2026, at 2:00 p.m., followed immediately by an online public bid opening. The contract term is three years with an option for a two-year renewal, commencing December 1, 2026, after Board approval on November 17, 2026.

Pricing must be fixed and firm for the initial contract term, with all costs including freight, taxes (excluding sales and use taxes), travel expenses, and equipment maintenance incorporated into the bid. The County seeks the lowest responsive and responsible bidder whose response meets all requirements. Bidders must be regularly engaged in parking garage cleaning services for at least three years and must possess all necessary permits and licenses. The RFQ includes a Small Local Emerging Business (SLEB) participation requirement, with certified SLEB bidders eligible for up to a 10% bid preference and local Alameda County businesses eligible for a 5% bid preference. Bidders must maintain specified equipment including diesel hot-water pressure washers (minimum 3,500 PSI), sweeper trucks, and steam cleaning equipment, and must use EPA-approved biodegradable cleaning products. Contractor liability insurance requirements include $1,000,000 commercial general liability and workers' compensation at statutory limits. All services must be performed during weekend hours (8:00 a.m. to 5:00 p.m. Saturday and Sunday) unless prior written authorization is obtained.

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COUNTY OF ALAMEDA

REQUEST FOR QUOTATION No. 902758 for

PARKING GARAGE CLEANING SERVICES

For complete information regarding this project, see Request for Quotation (RFQ) posted at County of Alameda Procurement Portal [https://procurement.opengov.com/portal/acgov] or contact the County representative listed below.

Thank you for your interest!

Contact Person: N. Peng Phone Number: (510) 208-9636 Email Address: N.Peng@acgov.org General Services Agency (GSA) – Procurement

RESPONSE DUE

by 2:00 p.m.

on August 31, 2026 through Alameda County, GSA-Procurement County of Alameda Procurement Portal https://procurement.opengov.com/portal/acgov

CALENDAR OF EVENTS

PARKING GARAGE CLEANING SERVICES

EVENT
DATE/LOCATION
Request Issued
July 28, 2026
Networking/Bidders Conference
August 6, 2026 @ 1:00 P.M. (Pacific)

TO ATTEND ONLINE:

Microsoft Teams meeting Join: RFP 902758 Bidders Conference Meeting ID: 295 349 509 120 226 Passcode: 7o75JL79 Dial in by phone tel United States, San Francisco tel United States (Toll-free) Find a local number Phone conference ID: 288 125 181# Join on a video conferencing device Tenant key: alamedacountyca@m.webex.com Video ID: 112 240 022 8 More info

Written Questions Due via the “Question & Answer” tab of this project in the County of Alameda Procurement Portal August 7, 2026 by 5:00 p.m.

List of Attendees
August 10, 2026
Questions & Answers Issued
August 21, 2026
Addendum Issued [only if necessary to amend RFQ]
August 21, 2026

Response Due and Submitted through County of Alameda Procurement Portal August 31, 2026 by 2:00 p.m.

Followed immediately by online Public Bid Opening which can be joined here:

Microsoft Teams meeting Join: RFQ 902758 Public Bid Opening Meeting ID: 296 549 940 139 677 Passcode: S2hT3kH9 Dial in by phone tel United States, San Francisco tel United States (Toll-free) Find a local number Phone conference ID: 953 595 147# Join on a video conferencing device Tenant key: alamedacountyca@m.webex.com Video ID: 114 904 740 1 More info

Evaluation Period
August 31, 2026 – September 21, 2026
Notice of Intent to Award Issued
September 22, 2026
Board Consideration Award Date
November 17, 2026
Contract Start Date
December 1, 2026

NOTE: All dates are tentative and subject to change.

Alameda County Vendor Outreach

Wednesday, August 5, 2026 10:30 a.m. – 11:30 a.m.

TO ATTEND ONLINE:

Vendor Outreach Call-in: +1 415-915-3950 Conference ID: 504 517 635#

COME MEET ALAMEDA COUNTY’S

PROCUREMENT TEAM!

This public event is not specific to any RFQ, where vendors can speak with GSA professionals, get to know them, and learn more about contracting opportunities with the County.

These are conducted on most Wednesdays. Dates and locations can be confirmed by checking at Upcoming Events [https://gsa.acgov.org/do-business-with-us/upcoming-contracting-events/]

SPECIFICATIONS, TERMS & CONDITIONS

for

PARKING GARAGE CLEANING SERVICES

TABLE OF CONTENTS

Page

CALENDAR OF EVENTS2
I.STATEMENT OF WORK5
A.INTENT5
B.SCOPE/BACKGROUND5
C.BIDDER QUALIFICATIONS5
D.SPECIFIC REQUIREMENTS6
E.DELIVERABLES / REPORTS12
F.BIDDERS CONFERENCE(S)/VENDOR OUTREACH13
II.COUNTY PROCEDURES, TERMS, AND CONDITIONS15
G.CONTRACT EVALUATION AND ASSESSMENT15
H.NOTICE OF INTENT TO AWARD15
I.BID PROTEST/APPEALS PROCESS16
J.TERM / TERMINATION / RENEWAL18
K.BRAND NAMES AND APPROVED EQUIVALENTS18
L.QUANTITIES19
M.PRICING19
N.AWARD20
O.METHOD OF ORDERING22
P.INVOICING23
Q.ACCOUNT MANAGER / SUPPORT STAFF23
III.INSTRUCTIONS TO BIDDERS24
R.COUNTY CONTACTS24
S.SUBMITTAL OF BID RESPONSES24

ATTACHMENTS

EXHIBIT A BID RESPONSE PACKET

1. STATEMENT OF WORK

INTENT

It is the intent of these specifications, terms, and conditions to describe parking garage cleaning services being requested by the County.

The County intends to award a three-year contract (with the option to renew for two years) to the Bidder selected as the lowest responsive and responsible Bidder whose response meets the County’s requirements.

These specifications, terms, and conditions are to procure the most environmentally preferable products with equivalent or higher performance and at an equal or lower cost than traditional products. Specific requirements from the County’s Sustainability Program related to this RFQ are included in the appropriate sections.

SCOPE/BACKGROUND

The Alameda County General Services Agency (GSA) Parking Division manages parking facilities that serve the County of Alameda employees and the public. To support the ongoing maintenance and cleanliness of these facilities, GSA Parking is seeking a qualified professional cleaning service provider to deliver routine cleaning, maintenance, and upkeep services. The selected contractor will be responsible for maintaining four County-owned and operated public parking garages. These services are critical to ensure that the facilities remain safe, sanitary, and well-maintained for all users. All work shall be performed at the designated four public parking garage locations under the jurisdiction of the County of Alameda.

The locations of the four County-owned and operated public parking garages are as follows:

· Dublin Transit Center – 5560 Martinelli Way, Dublin, CA 94568

· Alco Park Garage – 165 13th St., Oakland, CA 94612

· Oakland Parking Facility – 585 7th St., Oakland, CA 94607

· Amador Garage – 24360 Amador St., Hayward, CA 94544

BIDDER QUALIFICATIONS

BIDDER Minimum Qualifications Bidder must be regularly and continuously engaged in the business of providing parking garage cleaning services for at least three (3) years, which must be clearly stated or demonstrated in the bid response packet.

Bidder must also possess all permits, licenses, and professional credentials necessary to supply products and perform services specified under this RFQ. Unless noted otherwise in the RFQ, for example the item(s) stated above, including any Addendum, Bidder is not required to submit copies or verification of the permits, licenses, and credentials; however, Bidder must provide such proof if requested by County.

SPECIFIC REQUIREMENTS

1. Contractor must provide comprehensive parking garage cleaning services that consistently maintain County parking facilities in a safe, clean, sanitary, environmentally compliant, and professional condition through timely, high-quality cleaning services that meet established performance standards, service levels, inspection requirements, and customer satisfaction expectations.

2. The Contractor must provide services at the following parking facilities:

a. Dublin Transit Center – 5560 Martinelli Way, Dublin, CA 94568 (Facility Estimated Square Footage: 38,829)

b. Alco Park Garage – 165 13th St., Oakland, CA 94612 (Facility Estimated Square Footage: 406,528)

c. Oakland Parking Facility – 585 7th St., Oakland, CA 94607 (Facility Estimated Square Footage: 174,068)

d. Amador Garage – 24360 Amador St., Hayward, CA 94544 (Facility Estimated Square Footage: 181,405)

* The square footage provided is approximate and intended for estimating purposes only.

3. Contractor must provide factory-trained technicians with the expertise, experience, and capability to service, maintain, and operate all makes and models of cleaning equipment necessary to perform the required services.

4. Contractor personnel must be trained in the safe operation of cleaning equipment, environmental compliance requirements, spill response procedures, and applicable workplace safety standards.

5. Contractor must maintain all assigned parking facilities in a condition that passes County inspections, with no visible litter, accumulated debris, excessive dirt, standing water attributable to cleaning deficiencies, hazardous spills, or unsafe conditions resulting from the Contractor's failure to perform required services.

6. Contractor must complete weekly sweeping of 100% of designated areas. Upon completion, all driving lanes, parking stalls, pedestrian walkways, stairwells, entrances, and common areas shall be free of visible litter, leaves, loose dirt, gravel, and debris, achieving a minimum 95% County inspection pass rate.

7. Contractor must complete monthly pressure washing to restore parking surfaces and accessible vertical surfaces to a visibly clean condition by removing accumulated dirt, grime, algae, gum, and surface staining to the maximum extent practicable. At least 95% of inspected surfaces must meet County cleanliness standards during post-service inspection.

a. If weather delays service, notify County, reschedule within 48 hours and obtain approval.

8. Contractor must identify and treat all visible petroleum-based stains during each scheduled service. Fresh spills must be completely removed whenever practicable, and existing stains must be reduced to the maximum extent practicable using approved cleaning methods. No untreated fresh oil spills will remain following completion of service.

9. Upon completion of each service, all accessible parking areas, landscaped areas, entrances, stairwells, elevators, and common areas shall be free of visible litter, trash, and debris. Overflowing trash receptacles and accumulated debris must be reported immediately to the County if outside the Contractor's responsibility.

10. Contractor must acknowledge emergency spill notifications within 30 minutes and arrive on-site within the County-approved response time. Spill containment, cleanup, disposal, and restoration must be completed in accordance with applicable environmental regulations and documented with photographs and service reports.

a. Emergency spill response must occur within the response timeframe established by the County. Response times may vary depending on the nature of the spill. Emergency response is typically within 2 hours, and Urgent response is typically within 4 hours. The specific response time will be determined by the Contractor and the County.

11. Contractor must maintain staffing adequate to complete 100% of scheduled services within approved service windows. Staffing shortages must not result in missed services, delayed completion, or reduced service quality.

12. The Contractor must maintain and utilize, at a minimum, the following equipment or approved equivalents:

a. Pressure Washing Equipment

(1) Diesel hot-water pressure washer, such as HYDROTEK SS35005VG or approved equivalent, meeting or exceeding the following minimum performance requirements:

(a) Minimum operating pressure: 3,500 PSI

(b) Minimum flow rate: 5 GPM

(c) Hot-water capability: up to 250°F

(d) Equipped with interchangeable spray nozzles suitable for various cleaning applications.

(e) Powered by a gasoline engine with sufficient horsepower to achieve the specified pressure and flow.

(f) Equipped with a diesel-fired burner capable of producing the specified water temperature.

(2) Sweeper truck, such as a Chevrolet 1500 or approved equivalent, capable of performing the required sweeping services.

b. Steam Cleaning Equipment

(1) Steam X 3000 PSI steam cleaning machine, or approved equivalent, capable of producing water temperatures up to 210°F for deep cleaning of concrete surfaces and enhanced stain removal.

13. Contractor must maintain all equipment in safe operating condition throughout the contract term. Equipment failures must not delay scheduled services. Backup equipment capable of performing required services must be available whenever primary equipment becomes inoperable.

14. Contractor must utilize environmentally responsible cleaning products, including Simple Green® degreaser or approved equivalent. Products must be biodegradable, suitable for floor cleaning, oil removal, and general surface cleaning, and compliant with all applicable environmental regulations. Product documentation must be provided upon County request.

15. Contractor must maintain 100% compliance with applicable federal, state, and local safety regulations, including Occupational Safety and Health Administration (OSHA) requirements, Cal/OSHA, and other safety regulations. Contractor personnel must wear appropriate personal protective equipment (PPE) at all times while performing services. Safety violations identified by the County shall be corrected immediately.

16. Wastewater generated during cleaning operations must not enter storm drains or other unauthorized discharge points. The Contractor must utilize wastewater reclamation, containment, or recovery systems as required. Any accidental discharge must be reported to the County immediately and remediated in accordance with applicable regulations.

17. Contractor must only use U.S. Environmental Protection Agency (EPA)-approved biodegradable cleaning products or approved equivalents.

18. The County may conduct scheduled or unscheduled inspections. Services will be considered acceptable only when inspection results demonstrate compliance with all contract performance standards. Failure of inspection may require corrective action and may result in withheld payment until deficiencies are corrected.

a. Inspections may include site walks conducted by County staff, enforcement personnel, or designated representatives to verify that all required cleaning services have been satisfactorily completed.

b. Inspection approval shall not waive the Contractor's responsibility for latent deficiencies discovered later.

19. Contractor must acknowledge service complaints within one (1) business day, submit a corrective action plan within three (3) business days if requested, and resolve verified deficiencies within seven (7) calendar days unless otherwise approved in writing by the County.

20. Services must be performed according to the following minimum schedule:

ServiceFrequency
SweepingWeekly
Pressure Washing/WashingMonthly
Oil Stain RemovalAs Needed
Trash and Debris RemovalAs Needed
Emergency Spill ResponseAs Needed

21. Contractor must complete 100% of scheduled work during approved weekend service windows (8:00 a.m. and 5:00 p.m. on Saturday and Sunday) unless prior written authorization is obtained from the County. No service interruptions to County operations shall occur due to unauthorized work outside approved hours. Refer to the Alameda County Official Holidays schedule for observed County holidays.

22. Access Requirements. GSA Parking will provide access cards required for entry into parking facilities.

23. Contractor personnel shall comply with County security procedures, maintain valid identification while on-site, and immediately report lost or stolen access credentials. Unauthorized access incidents attributable to Contractor personnel shall be considered contract deficiencies.

24. All personnel must wear clean work attire appropriate for the services being performed and display company-issued identification at all times while on County property. Personnel who fail to comply may be removed from the work site at the County's discretion.

25. Communication Requirements. Contractor must:

a. Respond to County emails within 1 business da

b. Provide emergency contact

c. Notify County of delays immediately

d. Report unsafe conditions immediately

26. Damage Responsibility. Contractor must:

a. Exercise due care at all times to protect County facilities, structures, equipment, landscaping, signage, pavement markings, gates, access control systems, lighting, utilities, and all other County-owned property from damage while performing services under the contract.

b. Responsible for any damage to County property, equipment, improvements, or infrastructure caused by the negligent acts, errors, omissions, or willful misconduct of the Contractor, its employees, subcontractors, or agents during the performance of the work.

c. Notify the County Contract Administrator immediately, but no later than one (1) hour after discovery, of any damage to County property, regardless of the cause or extent of the damage.

d. Upon County direction, repair or replace damaged property with materials, equipment, and workmanship of equal or better quality at no additional cost to the County. Repairs must be completed within the timeframe established by the County based on the severity of the damage.

e. Immediately secure the affected area and implement temporary protective measures until permanent repairs are completed if damage creates an immediate safety hazard or County operation disruptions.

f. Submit written documentation of all incidents involving property damage within one (1) business day. The report must include, at a minimum:

(1) Date and time of incident;

(2) Facility and specific location;

(3) Description and cause of the damage;

(4) Photographs of the affected area;

(5) Corrective actions taken;

(6) Proposed repair schedule; and

(7) Measures implemented to prevent recurrence.

g. If the Contractor fails to initiate or complete repairs within the timeframe established by the County, the County may perform or procure the necessary repairs and recover all associated costs from amounts otherwise due to the Contractor or pursue any other remedies available under the contract.

27. Performance Standards.

Performance Measure
Minimum Standard
Scheduled weekly sweeping completed
100%
Scheduled monthly pressure washing completed
100%
County inspection pass rate
≥95%
Fresh oil spills left untreated after scheduled service
0
Complaint acknowledgement
Within 1 business day
Corrective action completion
Within 7 calendar days (or County-approved timeframe)
Emergency spill response arrival
Within County-approved response time
Monthly reports submitted on time
100%
Invoice accuracy and completeness
100%
Missed scheduled services
0, unless excused by the County
Environmental compliance violations
0
Safety violations attributable to Contractor
0

28. Key Performance Indicators

KPI
Standard
Weekly sweeping completed on schedule
100%
Monthly pressure washing completed
100%
Scheduled services completed
≥98%
Complaint acknowledgement
1 business day
Corrective action completed
Within County timeframe
Emergency spill response
Within required response time
Monthly reports submitted
Submitted with monthly invoice
Invoice accuracy
100%
County inspection pass rate
≥95%
Repeat deficiencies
≤2 per quarter
Safety incidents attributable to Contractor
0
Environmental violations
0

DELIVERABLES / REPORTS

The Contractor must:

1. Perform all required weekly sweeping services and monthly washing services in accordance with the approved schedule.

2. Maintain facilities in a clean, safe, and presentable condition.

3. Submit invoices after services have been completed. Invoice must include, at a minimum:

a. Purchase Order number.

b. Facility serviced.

c. Dates of service.

d. Services completed.

4. Submit monthly service logs documenting:

a. Dates of service;

0. Facilities serviced;

0. Services performed;

0. Spill response activities;

0. Maintenance or cleaning issues identified; and

0. Corrective actions taken.

5.Provide additional service documentation upon request.
6.Monthly service logs and supporting documentation must be submitted with invoices or as otherwise directed by the County.
7.All services must be completed within approved service windows and according to the approved schedule. Failure to complete scheduled services may result in corrective action, withholding of payment, or other remedies available under any contract awarded as a result of this RFQ.

BIDDERS CONFERENCE(S)/VENDOR OUTREACH

The Bidders Conference(s) held on the date(s) specified in the Calendar of Events will have an online conference option enabled for remote participation. Bidders can opt to participate via a computer with a stable internet connection (the recommended Bandwidth is 512Kbps) at:

Microsoft Teams meeting Join: RFP 902758 Bidders Conference Meeting ID: 295 349 509 120 226 Passcode: 7o75JL79 Dial in by phone tel United States, San Francisco tel United States (Toll-free) Find a local number Phone conference ID: 288 125 181# Join on a video conferencing device Tenant key: alamedacountyca@m.webex.com Video ID: 112 240 022 8 More info Vendor Outreach is usually conducted on Wednesdays at Vendor Outreach Link (Call-in: +1 415-915-3950; Conference ID: 504 517 635#). Dates and locations can be confirmed by checking at: Upcoming Events [https://gsa.acgov.org/do-business-with-us/upcoming-contracting-events/].

Information regarding the RFQ will be presented during the conference(s). To get the best experience, the County recommends that Bidders who participate remotely use equipment with audio output such as speakers, headsets, or a telephone.

Bidders Conference(s) will be held to:

Provide an opportunity for Small Local Emerging Businesses (SLEBs) and large firms to network and develop subcontracting relationships to participate in the contract(s) that may result from this RFQ.

Provide an opportunity for Bidders to request clarification on this RFQ and ask specific questions about the project, goods, and services.

Provide the County with an opportunity to receive feedback related to this RFQ.

The Bidders Conference(s) Attendees List will be released in a separate document.

Written questions submitted by the stated deadline will be addressed in a posted RFQ Questions and Answers (Q&A) following the Bidders Conference(s). Should there be a need to amend or revise the RFQ, an Addendum will be issued. Any verbal statement(s), including at any Bidders Conference(s) are not binding. Only the written documents will be binding.

Questions regarding these specifications, terms, and conditions are to be submitted in writing through the “Question & Answer” tab of this project in the County of Alameda Procurement Portal by 5:00 p.m. on the date specified in the Calendar of Events.

Attendance at the Bidders Conference(s) and Vendor Outreach are highly recommended but are not mandatory. Vendors who attend the Bidders Conference(s) will be added to the Vendor Bid List.

COUNTY PROCEDURES, TERMS, AND CONDITIONS

CONTRACT EVALUATION AND ASSESSMENT

During the initial 120-day period of any contract awarded, the County may review the proposal, the contract, any goods or services provided, and/or meet with the Contractor to identify any issues or potential problems.

The County reserves the right to determine, at its sole discretion, whether:

The Contractor has complied with all terms of this RFQ and the contract; and Any problems or potential problems with the proposed goods and/or services were evidenced, which makes it unlikely (even with possible modifications) that such goods and/or services have met or will meet the County requirements.

If, as a result of such determination, the County concludes that it is not satisfied with the Contractor’s performance under any awarded contract and/or Contractor’s goods and services as contracted for therein, the Contractor may be notified that the contract is being terminated. The Contractor must be responsible for returning County facilities to their original state at no charge to the County. The County will have the right to invite the next qualified Bidder(s) to enter into a contract. The County also reserves the right to rebid this project if it is determined to be in its best interest to do so. The County’s right to go to the next qualified Bidder and/or rebid is not limited by the award of a contract or the 120-day period.

NOTICE OF INTENT TO AWARD

At the conclusion of the RFQ response evaluation period, all Bidders will be notified in writing by email or US Postal Service mail of the contract award recommendation, if any, by GSA-Procurement. The document providing this notification is the Notice of Intent to Award/Non-Award.

The Notice of Intent to Award/Non-Award will provide the following information:

The name(s) of the Bidder(s) being recommended for contract award; and The names of all other parties that submitted proposals.

The submitted proposals will be made available upon request no later than five calendar days before approval of the award and contract is scheduled to be considered by the Board of Supervisors.

BID PROTEST/APPEALS PROCESS

The County of Alameda prides itself on the establishment of fair and competitive contracting procedures and the commitment made to follow those procedures. The following is provided in the event that Bidders wish to protest the bid process or appeal the recommendation to award a contract once the Notices of Intent to Award/Non-Award have been issued. Bid protests submitted prior to issuance of the Notices of Intent to Award/Non-Award will not be accepted by the County.

Any bid protest must be submitted in writing by 5:00 p.m. of the SEVENTH (7th) calendar day following the date of issuance of the Notice of Intent to Award, not the date received by the Bidder. The bid protest must be submitted to the office that has been designated for review of protests for this procurement (the Protest Evaluator). For this procurement, the Protest Evaluator is:

GSA–Office of Acquisition Policy ATTN: Contract Compliance Officer 1401 Lakeside Drive, 10th Floor, Oakland, CA 94612 Email: GSA-BidProtests@acgov.org

A bid protest received after 5:00 p.m. is considered received as of the next calendar day. Generally, the County will promptly send an email acknowledging receipt of the protest; it is the responsibility of the protestor to confirm that the protest was timely received.

The bid protest must contain a complete statement of the reasons and facts for the protest.

The protest must refer to the specific portions of all documents that form the basis for the protest.

The protest must include the name, address, email address, and telephone number of the person submitting the protest on behalf of the protesting party.

The Contract Specialist will send a notification to Bidders if a protest is received.

The Protest Evaluator, or their designee, will review and evaluate the protest and issue a written decision. The Protest Evaluator may, at its discretion, do any of the following, investigate the protest, obtain additional information, provide an opportunity to settle the protest by mutual agreement, and/or schedule a meeting(s) with the protesting Bidder and others (as appropriate) to discuss the protest. The decision on the bid protest must be final prior to the Board hearing.

A notification of the decision will be communicated by email and/or US Postal Service mail to the protestor. Notification will be provided to Bidders when a decision has been made on the protest and whether or not the recommendation to the Board of Supervisors in the Notice of Intent to Award/Non-Award will stand.

The decision on the bid protest by the Protest Evaluator may be appealed to the Auditor-Controller's Office of Contract Compliance & Reporting (OCCR) located at 1221 Oak St., Room 249, Oakland, CA 94612, Email: OCCR@acgov.org, unless the OCCR determines that it has a conflict of interest in which case an alternate will be identified to hear the appeal and all steps to be taken by OCCR will be performed by the alternate. The Bidder whose bid is the subject of the protest, all Bidders affected by the Protest Evaluator's decision on the protest, and the protestor have the right to appeal if they feel the Protest Evaluator's decision is incorrect. All appeals to the Auditor-Controller's OCCR must be in writing and submitted within SEVEN (7) calendar days following the issuance of the decision, not the date the decision is received by the Bidder. An appeal received after 5:00 p.m. is considered received as of the next calendar day. An appeal received after 5:00 p.m. on the SEVENTH (7th) calendar day following the date of issuance of the decision by the Protest Evaluator will not be considered under any circumstances by the Auditor-Controller OCCR or their designee.

The appeal must specify the decision being appealed and all the facts and circumstances relied upon in support of the appeal.

In reviewing protest appeals, the OCCR will not re-judge the proposal(s). The appeal to the OCCR must be limited to a review of the procurement process to determine if the contracting department materially erred in following the bid or, if applicable, County contracting policies or other laws and regulations.

The appeal to the OCCR must be limited to the grounds raised in the original protest and the written decision by the Protest Evaluator. As such, a Bidder is prohibited from stating new grounds for a Bid protest in its appeal.

The Auditor’s Office may overturn the results of a bid process for ethical violations by Procurement staff, County Selection Committee members, subject matter experts, or any other County staff managing or participating in the competitive bid process, regardless of timing or the contents of a bid protest.

The finding of the Auditor-Controller’s OCCR is the final step of the appeal process. A copy of the finding of the Auditor-Controller’s OCCR will be furnished to the protestor.

The finding on the appeal must be issued before a recommendation to award the contract is considered and contract awarded by the Board of Supervisors.

The procedures and time limits set forth in this section are mandatory and are each Bidder's sole and exclusive remedy in the event of a bid protest. A Bidder’s failure to timely complete both the bid protest and appeal procedures will be deemed a failure to exhaust administrative remedies. Failure to exhaust administrative remedies, or failure to comply otherwise with these procedures, will constitute a waiver of any right to further pursue the bid protest, including filing a Government Code Claim or legal proceedings.

TERM / TERMINATION / RENEWAL

The contract term, which may be awarded pursuant to this RFQ, will be three (3) years.

By mutual agreement, any contract, which may be awarded pursuant to this RFQ, may be extended for an additional two-year.

The County has and reserves the right to suspend, terminate, or abandon the execution of any work, services and/or providing of goods by the Contractor without cause at any time upon giving the Contractor prior written notice. In the event that the County should abandon, terminate, or suspend the Contractor’s work, services and/or providing of goods, the Contractor will be entitled to payment for services provided hereunder prior to the effective date of said suspension, termination, or abandonment. The County may terminate the contract at any time for cause without written notice upon a material breach of contract or substandard or unsatisfactory performance by the Contractor. In the event of termination with cause, the County reserves the right to seek any and all damages from the Contractor. In the event of such termination, with or without cause, the County reserves the right to invite the next highest-ranked Bidder to enter into a contract or rebid the project if it is determined to be in its best interest to do so.

BRAND NAMES AND APPROVED EQUIVALENTS

Any references in this RFQ, including Addendum and other documents, to manufacturers’ trade names, brand names, and/or catalog numbers are intended to be descriptive but not restrictive unless otherwise stated and are intended to indicate the quality level desired. Unless otherwise noted, Bidders may offer any equivalent product that meets or exceeds the specifications; however, if the County, in its sole discretion, determines the product proposed is not equivalent, the Bid may be disqualified. Bids based on equivalent products must:

Clearly describe the alternate offered and indicate how it differs from the product specified; and Include complete descriptive literature and/or specifications as Portable Document Format (PDF) attachments to the online bid submission as proof that the proposed alternate will be equal to or better than the product named in this RFQ.

The County reserves the right to be the sole judge of what is equal and acceptable. It may require the Bidder to provide additional information and/or samples or disqualify the bid response.

If Bidders do not specify otherwise, it is understood that the referenced brand will be supplied.

QUANTITIES

Quantities listed herein are annual estimates based on past usage and are not to be construed as a commitment. No minimum or maximum is guaranteed or implied.

PRICING

All pricing as quoted will not increase, but except as noted below, remain fixed and firm for the term of any contract that may be awarded as a result of this RFQ.

Unless otherwise stated, Bidder agrees that, in the event of a price decline, the benefit of such a lower price will be extended to the County.

Reasonable price increases or decreases for subsequent contract terms may be negotiated between Contractor and County after completion of the initial term.

Taxes and freight charges:

All prices are to be Freight On Board (F.O.B.) destination. Any freight/delivery charges are to be included in the bid price.

The County is soliciting a total price for this project. The price(s) quoted must be the total cost the County will pay for this project, including all taxes (excluding Sales and Use taxes) and all other charges.

No charge for delivery, drayage, express, parcel post packing, cartage, insurance, license fees, permits, costs of bonds, or for any other purpose, except taxes legally payable by the County, will be paid by the County unless expressly included and itemized in the bid response.

Amount paid for the transportation of property to the County of Alameda is exempt from Federal Transportation Tax. An exemption certificate is not required where the shipping papers show the consignee as Alameda County; as such papers may be accepted by the carrier as proof of the exempt character of the shipment.

Articles sold to the County of Alameda are exempt from certain Federal excise taxes. If applicable, and upon request, the County will furnish an exemption certificate.

All prices quoted must be in United States dollars.

Price quotes must include any and all payment incentives available to the County.

In the evaluation of cost, if applicable, it will be assumed that the unit price quoted is correct in the case of a discrepancy between the unit price and an extension, and the Bidder must honor the unit price quoted.

Federal and State minimum wage laws apply. The County has no requirements for living wages. The County is not imposing any additional requirements regarding wages.

AWARD

Lowest Responsive and Responsible Bidder(s)

a. The award will be made to the lowest responsive and responsible Bidder(s) who meets the requirements of these specifications, terms, and conditions.

b. Awards may also be made to the subsequent lowest responsive and responsible Bidder(s) and who will be called in order should the County needs to contract with another Bidder(s).

Small Local Emerging Business (SLEB) Program Small and Emerging Locally Owned Business: The County is vitally interested in promoting the growth of small and emerging local businesses by means of increasing the participation of these businesses in the County’s purchase of goods and services.

As a result of the County’s commitment to advancing the economic opportunities of these businesses, Bidders must meet the County’s Small and Emerging Locally Owned Business requirements in order to be considered for the contract award. These requirements can be found online at:

Alameda County SLEB Program Overview [http://acgov.org/auditor/sleb/overview.htm]; and Alameda County SLEB Program Additional Information [https://gsa.acgov.org/do-business-with-us/vendor-support/small-local-and-emerging-businesses/] For purposes of this procurement, applicable industries include, but are not limited to, the following North American Industry Classification System (NAICS) Code(s): 561790 and 561720.

A small business is defined by the United States Small Business Administration (SBA) as having no more than the number of employees or average annual gross receipts over the last three years required per SBA standards based on the small business's appropriate NAICS code.

An emerging business is defined by the County as having either annual gross receipts of less than one-half that of a small business OR having less than one-half the number of employees AND that has been in business less than five years.

If a Bidder is certified by the County as either a small and local or an emerging and local business (SLEB), the County will provide up to 5% bid preference for procurements over $25,000.

If a Bidder is located within Alameda County, the County may provide a 5% local bid preference.

County Rights The County reserves the right to reject any or all responses that materially differ from any terms contained in this RFQ, including Exhibits and any Addendums, to waive informalities and minor irregularities in responses received, and to provide an opportunity for Bidders to correct minor and immaterial errors contained in their submissions. The decision as to what constitutes a minor irregularity will be made solely at the discretion of the County.

Any bid responses that contain false or misleading information may be disqualified by the County.

The County reserves the right to award to a single or multiple Contractors.

The County reserves the right to conduct additional procurements for the same or similar goods and/or services or to award to additional contract(s), including to other Bidder(s) during the term of the contract if it determines that additional Contractors are needed to supplement goods and/or services being provided.

The County has the right to decline to award this contract or any part thereof for any reason.

Procedures

a. Board approval to award a contract is required.

b. A contract must be fully executed by the recommended awardee and the County prior to any services and goods being provided or work being performed.

c. The County uses its Standard Services Agreement terms and conditions for purchases and services. Any terms that are not acceptable to a Bidder must be identified on the Exceptions and Clarifications form in the Exhibit A - Bid Response Packet. Bidder may access a copy of the Standard Services Agreement template at:

Alameda County Standard Services Agreement Template [link]

0. The RFQ specifications, terms, conditions, Exhibits, RFQ Addenda, and Bidder's response may be incorporated into and made a part of any contract that may be awarded as a result of this RFQ.

METHOD OF ORDERING

A written Purchase Order (PO) will be issued after an executed contract and Board approval. If there is any conflict in terms of any PO and the executed contract, the contract will control, even if a PO is issued later. Payment cannot be made to any Contractor until a PO is issued.

POs and payments for goods and/or services will be issued only in the name of the Contractor, as identified on the contract.

The Contractor must adapt to changes to the method of ordering procedures as required by the County during the term of the contract.

Any change orders must be agreed upon in writing by Contractor and County and issued as needed by County.

INVOICING

Contractor must invoice the requesting department, unless otherwise directed by County, upon satisfactory receipt of goods and/or performance of services.

County will use reasonable efforts to make payment within 30 days following receipt and review of invoice and complete satisfactory receipt of goods and/or performance of services.

County will notify the Contractor of any adjustments or corrections that must be made to receive payment on an invoice.

Invoices submitted by the Contractor must contain the County PO number, invoice number, remit to address, itemized goods and/or services description, and price as quoted and must be accompanied by an acceptable proof of delivery and any other information requested by the County.

Contractor must utilize a standardized invoice format upon request.

Invoices must be issued by, and payments made to, the Contractor who is awarded a contract.

0. The County will pay the Contractor, after receipt and approval of an invoice, monthly or as agreed upon, not to exceed the total contract amount. The County will not pay for goods and/or services in advance.

0. In the event the Contractor's performance and/or deliverable goods have been deemed unsatisfactory by a review committee, the County reserves the right to withhold future payments until the performance and/or deliverable goods are deemed satisfactory.

ACCOUNT MANAGER / SUPPORT STAFF

The Contractor must provide dedicated support staff to be the primary contact for all issues regarding the response to this RFQ and any contract which may arise pursuant to this RFQ.

Contractor must also provide adequate, competent support staff that must be able to service the County during normal working hours, Monday through Friday, or as otherwise identified in this RFQ. Such representative(s) must be knowledgeable about the contract, products, and/or services offered and able to identify and resolve quickly any issues, including but not limited to order and invoicing problems.

Contractor must provide a dedicated, competent account manager who will be responsible for the County account/contract and receive all orders. Contractor account manager must be familiar with County requirements and standards and work with the department to ensure that established standards are adhered to. This includes keeping the County Contract Administrator informed of department requests as needed.

INSTRUCTIONS TO BIDDERS

COUNTY CONTACTS

GSA-Procurement is managing the competitive process for this project on behalf of the County. All contact during the competitive process is to be through the GSA-Procurement department only. Communication with other County personnel may result in disqualification.

The evaluation phase of the competitive process will begin upon receipt of sealed bid responses and continue until a contract has been awarded.

Contact Information for this RFQ:

N. Peng, Procurement & Contracts Specialist Alameda County, GSA-Procurement 1401 Lakeside Drive, 10th Floor Oakland, CA 94612 Email: n.peng@acgov.org Phone: (510) 208-9636

The GSA Contracting Opportunities website and County of Alameda Procurement Portal will be the official notification posting place of all bid documents related to this RFQ. Each Bidder is responsible for checking the website for any Addendums and other notices related to this RFQ. Go to Alameda County Current Contracting Opportunities [https://gsa.acgov.org/do-business-with-us/contracting-opportunities/] and County of Alameda Procurement Portal [https://procurement.opengov.com/portal/acgov] to view the posting for this RFQ and other current contracting opportunities.

SUBMITTAL OF BID RESPONSES

Document Submittal All response documents must be completed, successfully uploaded, and submitted online through County of Alameda Procurement Portal BY 2:00 p.m. on the due date specified in the Calendar of Events. The County strongly recommends uploading early; technical difficulties in downloading/submitting documents through the County of Alameda Procurement Portal will not extend the due date and time. No hardcopy, email (electronic), or facsimile responses will be considered.

Bidders must submit an electronic version of their proposal in a PDF file, preferably a single file if size permits.

The submitted Proposal must conform to and include Exhibit A – Bid Response Packet, as amended or revised by Addendum, including additional required documentation. A Bidder may be disqualified if the most current version of Exhibit A, as revised and published through Addenda, is not used.

In whole or in part, bid responses are NOT to be marked confidential or proprietary. The County may refuse to consider any bid response or part thereof so marked. Bid responses submitted in response to this RFQ may be subject to public disclosure, even if marked confidential or proprietary. The County will not be liable in any way for disclosure of any such records. Please refer to the County’s website at Proprietary & Confidential Bidding Information | General Services Agency - Alameda County.

For the responses to be considered complete, the Bidder must provide responses to all information requested in Exhibit A – Bid Response Packet, as revised by any Addenda.

Bidders must submit pricing on the County provided Excel Spreadsheet – Bid Form(s) in County of Alameda Procurement Portal.

Submissions Processes All costs required for the preparation and submission of a response must be borne by the Bidder.

Only one bid response will be accepted from any one person, partnership, corporation, or other entity; however, several alternatives may be included in one response. For purposes of this requirement, “partnership” will mean, and is limited to, a legal partnership formed under one or more of the provisions of California or other state’s Corporations Code or an equivalent statute.

The final award information will be posted on the County’s “Contracting Opportunities” website and County of Alameda Procurement Portal.

The County reserves the right to reject any bid response.

All bid responses must remain open to acceptance and irrevocable for a period of not less than 180 days unless otherwise specified in the bid documents.

Legal Requirements “In submitting a bid to a public purchasing body, the Bidder offers and agrees that if the bid is accepted, it will assign to the purchasing body all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act (15 U.S.C. Sec. or under the Cartwright Act (Chapter 2, commencing with Section 16700, of Part 2 of Division 7 of the Business and Professions Code), arising from purchases of goods, materials, or services by the Bidder for sale to the purchasing body pursuant to the bid. Such assignment shall be made and become effective at the time the purchasing body tenders final payment to the Bidder”. (California Government Code Section 4552).

By submitting a bid response, the Bidder expressly acknowledges that it is aware that if a false claim is knowingly submitted (as the terms “claim” and “knowingly” are defined in the California False Claims Act, Cal. Gov. Code, §12650 et seq.), County will be entitled to civil remedies set forth in the California False Claim Act. Such actions may also be considered fraud and subject to criminal prosecution.

The Bidder, by submitting a bid response, certifies that it is, at the time of bidding, and will be, throughout the period of the contract, licensed by the State of California to do the type of work required under the terms of the RFQ and contract documents. Bidder further certifies that it is regularly engaged in the general class and type of work called for in the RFQ and contract documents.

The Bidder, by submitting a bid response, certifies that it is not, at the time of bidding, on the California Department of General Services (DGS) list of persons determined to be engaged in investment activities in Iran or otherwise in violation of the Iran Contracting Act of 2010 (Public Contract Code Section 2200-2208).

Specifications, Terms & Conditions for Parking Garage Cleaning Services

Alameda County is committed to reducing environmental impacts across our entire supply chain.

Please print only what you need, print double-sided, and use recycled-content paper if printing this document.

RFQ Template Rev. 4/6/26 RFQ No. 902758

EXHIBIT A

BID RESPONSE PACKET

INSTRUCTIONS

0. Please read EXHIBIT A – Bid Response Packet carefully; INCOMPLETE BID PROPOSALS MAY BE REJECTED. Alameda County will not accept submissions or documentation after the bid response due date. Successful uploading of a document does not equal acceptance of the document by Alameda County.

0. The bid proposal must comply with all requirements contained in the RFQ. It is strongly recommended that Bidders verify and review all Addenda to confirm the use of the most current forms and provide all information requested.

0. The bid proposal submission must conform to and include Exhibit A – Bid Response Packet, as amended or revised by Addendum, including additional required documentation. A Bidder may be disqualified if the most current version of Exhibit A, as revised and published through Addenda, is not used.

0. The following pages require confirmation, declaration, and /or a signature (). These must be either: (1) be printed and have an original signature(s); or (2) be digitally signed via a DocuSign, CongaSign, or other verifiable independent electronic signature services. All signatures must be by an individual authorized to bind the Bidder. These pages must then be uploaded through the County of Alameda Procurement Portal as part of the Bidder’s proposal.

a. Exhibit A – Bid Response Packet, Bidder Acceptance

b. Exhibit A – Bid Response Packet, Debarment and Suspension Certification

c. Exhibit A – Bid Response Packet, Small Local Emerging Business (SLEB) Information Sheet

(1) Must be signed by Bidder

(2) Must be signed by SLEB Partner if subcontracting to a SLEB

0. Each page of the Bid Response Packet must be submitted through the County of Alameda Procurement Portal as PDF attachment(s) with all required information included and documents attached; any pages of the Bid Response Packet not applicable to the Bidders are to be submitted with such pages or items clearly marked “N/A” or the bid proposal may be disqualified as incomplete.

0. Bidders must not modify the Bid Response Packet or any other County-provided document unless instructed to do so, or the bid proposal may be disqualified.

0. Excel Bid Form(s) must be submitted online through County of Alameda Procurement Portal.

0. Bidders must quote price(s) as specified in the RFQ, using the form(s) as amended or revised by any Addenda.

0. Any clarifications or exceptions to policies or specifications of this RFQ, including all Addenda and other documents must be submitted in the Exceptions and Clarifications form of the Bid Response Packet.

0. Bidders must read all information and follow directions in the County of Alameda Procurement Portal project.

0. File names are restricted to 64 characters for all files uploaded as part of any bid proposal. The file extension (e.g., ".pdf" or ".xls") is counted as part of the file name character limit. Attempting to upload a file with a file name longer than 64 characters may result in an error message or failure to load.

0. Bidders who do not comply with the requirements and/or submit…

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