RFP 12233 Pre-Proposal Conference Webinar.pdf

>www.dpw.state.pa.us >www.dhs.pa.gov

Learning Management System

Request for Proposals (RFP) #25-RFP-12233

Pre-Proposal Conference

09/28/2026

9/28/2026 1

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 2

Amanda Zrncic – Contract Administrator, DHS Office of Developmental Disabilities

Holly Zeiders – Issuing Officer, DHS Bureau of Procurement & Contract Management.

Audrey Smith – DGS Bureau of Diversity, Inclusion and Small Business Opportunities.

Krista Schubert – DHS Bureau of Employment Programs, Contractor Partnership Program.

Introductions

>www.dpw.state.pa.us >www.dhs.pa.gov

Agenda

Introductions Ground Rules Critical Points Project Overview Tasks Overview Technical Submittal Overview Small Diverse Business and Veterans Business Enterprise Overview Contractor Partnership Program Timeline Adjourn

9/28/2026 3

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 4

The Department will post this presentation and attendance list as an addendum on the DGS website (http://www.emarketplace.state.pa.us/) and in JAGGAER following this presentation.

All questions must be submitted via the Q&A Board in JAGGAER by 09/28/2026 by

12:00:00 PM EST.

Answers to Potential Offeror questions will be posted on the DGS website (http://www.emarketplace.state.pa.us/) and in JAGGAER by 10/14/2026.

Any changes to the RFP will be issued as a formal written addendum in accordance with Section 11 of the RFP JAGGAER Description.

All communication concerning this RFP shall be made through the RFP Issuing Officer, Holly Zeiders. Do not contact any other Commonwealth personnel concerning this RFP.

Ground Rules http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/ http://www.emarketplace.state.pa.us/

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 5

To minimize delays in proposal evaluation and to avoid rejection of your proposal, read the RFP carefully and submit a complete timely proposal, including the required signature.

Follow the proposal format as detailed in RFP JAGGAER Description Section #14.B.

Include the appropriate heading descriptions, respond to all sections of the Technical and Cost Submittals, and provide any other relevant information as an appendix.

The Department may request an oral or written presentation or both from Offerors.

Each proposal must have five separate submittals: Technical, Cost, Small Diverse Business Participation (SDB), Veteran Business Enterprise Participation (VBE), and Contractor Partnership Program (CPP).

The references completing the Corporate Reference Forms must submit the completed forms electronically to RA-PWBPCMReferForms@pa.gov as set forth in Section I-3.A. of the Technical Submittal.

Critical Points mailto:RA-PWBPCMReferForms@pa.gov mailto:RA-PWBPCMReferForms@pa.gov mailto:RA-PWBPCMReferForms@pa.gov

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 6

Do not include any cost data in the Technical portion of your proposal.

Offerors must submit a complete response to this RFP in JAGGAER.

Proposals must adhere to the mandatory responsiveness requirements identified in the RFP JAGGAER Description Section 31.

Proposals (the electronic copy in JAGGAER) and the electronic copies of the completed Corporate Reference Form must be received by 12:00:00 PM on 11/02/2026.

The resulting contract will be for a term of three years with two additional one-year renewal options.

Critical Points (cont.)

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 7

Technical Nonconforming Proposals. The four Mandatory Responsiveness Requirements set forth in Section 31 of the RFP JAGGAER Description are the only RFP requirements that the Commonwealth will consider to be non-waivable. The Department may, in its sole discretion, (1) waive any other technical or immaterial nonconformities in an Offeror’s proposal, (2) allow the Offeror to cure the nonconformity, or (3) consider the nonconformity in the scoring of the Offeror’s proposal.

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 8

The RFP will be evaluated based on the following criteria:

• Technical – 65% of the total available points

• Cost – 35% of the total available points

To be considered a responsible Offeror, and thus eligible for selection for Best and Final Offers or contract negotiations, the raw score of the Offeror’s Technical Submittal must be greater than or equal to 75% of the available raw technical points.

The technical evaluation will be based upon the following criteria:

• Understanding the Project;

• Offeror Qualifications;

• Personnel Qualifications; and

• Soundness of Approach.

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 9

This is a broad overview of the project and the programs involved. Please refer to the RFP Description Sections 4 and 5 for additional details.

As detailed in 25-RFP-12233, the Department is seeking an Offeror to maintain and improve the existing Moodle based Learning Management System and WordPress Content Management System for all associated or proposed program offices and ultimately rebrand the entire platform as MyDHS.

Project Overview

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 10

Offerors should respond to all tasks listed in the Technical Submittal and propose how the Offeror will satisfy each of the tasks. Please reference the Technical Submittal in Buyers Attachments for more information.

– Transition, including an Orientation and Knowledge Acquisition phase complete with documented plan.

– Maintenance, including System Maintenance, User Maintenance, Course Maintenance, Continuing Education Maintenance, and Course Registration Maintenance.

– Hosting services.

– Technical Support.

– Maintenance of the Medications Administration Training Program.

– Modifications and Enhancements to the Training Platform as requested or required.

– Turnover, including providing a comprehensive Turnover Plan and Results

Report.

This is a broad list of tasks. Please pay close attention to the details within the Technical Submittal of the RFP.

Tasks Overview

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 11

Offerors should respond to all areas of the Technical Submittal and propose how the Offeror will satisfy each of the sections of the Technical Submittal. Please refer to the RFP for more information.

I-1 Statement of the Project I-2 Management Summary I-3 Qualifications I-4 Training I-5 Financial Capability I-6 Work Plan I-7 Requirements I-8 Reports and Project Controls I-9 Performance Standards I-10 Objections and Additions to IT Contract Terms and Conditions

Please pay close attention to the details within the Technical Submittal of the RFP and provide a complete response to each section of the Technical Submittal.

Technical Submittal Overview

Pennsylvania Department of General Services

25-RFP-12233 Learning Management System

BISD SDB/VBE

Goal Setting Information Session

September 28, 2026, 2PM Issuing Officer – Holly Zeiders - RA-

PWRFPQUESTIONS@PA.GOV

mailto:RA-PWRFPQUESTIONS@PA.GOV mailto:RA-PWRFPQUESTIONS@PA.GOV mailto:RA-PWRFPQUESTIONS@PA.GOV

Contents Bid Documents 3

Bid Goals 4

Supplier Classifications 5

DGS Supplier Search 8

Submittal Documents 20

Summary 31

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

This presentation cannot be shared, reproduced, or modified without express written permission

Pennsylvania Department of General Services

Small Diverse Business Enterprise (SDB) and Veteran Business Enterprise (VBE) Jaggaer References:

• Requirements

Questions – RFP Questions

• Group 1.2 – Small Diverse Business Participation

• Group 1.3 – Veteran Business Enterprise Participation

DO NOT MERGE PARTICIPATION FILES – EACH SUBMITTAL MUST BE UPLOADED

INDIVIDUALLY

A Bidder/Offeror’s failure to meet the SDB participation goal in full and the VBE participation goal in full, or their failure to receive an approved Good Faith Efforts waiver for any unmet portion of either the SDB or VBE participation goal will result in the rejection of the Bid or Proposal as nonresponsive.

Solicitation Specific Goals 25-RFP-12233 Learning Management System SDB VBE

23% 3%

Available subcontracting opportunities across the entire state for the applicable services, Availability of DGS-verified SDB/VBEs to perform commercially useful functions, and

Historical analysis of similar projects within the last 3-5 years.

Primes are welcome to exceed the goal!

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

Goal Setting Process

Supplier Registration Classifications

Small Business (SB) Eligibility Requirements

• For-profit, USA business

• Business must be independently owned

• May not be dominant in its field of operation

• May not employ more than 100 full-time equivalent employees

• May not exceed 3-year average gross revenues of $47 million, regardless of business type

Small Diverse Business (SDB)

• Disability-Owned Business Enterprise

(DOBE)

• Minority Business Enterprise (MBE)

• LGBT Business Enterprise (LGBTBE)

• Service-Disabled Veteran Business

Enterprise (SDVBE)

• Woman Business Enterprise (WBE)

Veteran Business Enterprise

(VBE)

• Veteran Business Enterprise (VBE)

• Service-Disabled Veteran Business Enterprise (SDVBE)

Micro Business (MCB)

• 25 or fewer full-time employees

• 3-year average revenue < $1 million Midsize Business (MDB)

• 750 or fewer full-time employees

• 3-year average revenue > $47 million but < $141 million

SDB and VBE Classification

•The business must be a for-profit, United States business.

•The business must be independently owned.

•The business may not be dominant in its field of operation.

•The business may not employ more than 100 full-time equivalent employees.

•The business may not exceed three-year average gross revenues of $47 Million, regardless of business type.

Small Diverse Business Goal oriented

• Woman Business Enterprise (WBE)

• Service-Disabled Veteran Business Enterprise

(SDVBE)

• Minority Business Enterprise (MBE)

• LGBT Business Enterprise

(LGBTBE)

• Disability-Owned Business Enterprise (DOBE)

Veteran Business Enterprises

Goal oriented

• Veteran Business Enterprise (VBE)

• Service-Disabled Veteran Business Enterprise

(SDVBE)

SB Eligibility SDB VBE

SDBs/VBEs must be certified/valid as of bid close due date and time.

Commonwealth Phone Directory | Department of General Services | Commonwealth of Pennsylvania https://www.dgs.pa.gov/Pages/default.aspx https://www.dgs.pa.gov/Pages/default.aspx

This presentation cannot be shared, reproduced, or modified without express written permission

3 Scenarios

• Self-Perform as a DGS-verified SDB and/or VBE Prime vendor

• Find Separate DGS-verified SDB and

VBE vendors

• Use a DGS Dually-verified SDB/VBE vendor

Submittal Forms

• Complete SDB-2&3/VBE-2&3 by putting your company name as vendor with appropriate percentage commitment to fulfill each goal amount.

• Complete SDB-2&3/VBE-2&3 by noting SDB vendor on SDB submittal and VBE vendor on VBE submittal with appropriate percentage commitment to fulfill each goal amount.

• Complete SDB-2&3 /VBE-2&3 by noting same vendor on both SDB-2&3 and VBE- 2&3 with highest percentage value commitment on BOTH forms.

How to Meet the Goal

Finding SDB/VBE vendors http://www.dgs.internet.stat e.pa.us/suppliersearch

Access Search Guide -https://www.dgs.pa.gov/Smal l%20Diverse%20Business%20 Program/Documents/Finding %20SBs%20and%20SDBs.pdf

Supplier Search assistance available from Issuing Officer or Bureau of Diversity Procurement Liaison

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

This presentation cannot be shared, reproduced, or modified without express written permission http://www.dgs.internet.state.pa.us/suppliersearch http://www.dgs.internet.state.pa.us/suppliersearch https://www.dgs.pa.gov/Small%20Diverse%20Business%20Program/Documents/Finding%20SBs%20and%20SDBs.pdf https://www.dgs.pa.gov/Small%20Diverse%20Business%20Program/Documents/Finding%20SBs%20and%20SDBs.pdf https://www.dgs.pa.gov/Small%20Diverse%20Business%20Program/Documents/Finding%20SBs%20and%20SDBs.pdf https://www.dgs.pa.gov/Small%20Diverse%20Business%20Program/Documents/Finding%20SBs%20and%20SDBs.pdf

Finding SDBs and VBEs Utilization Compliance will be closely monitored and enforced http://www.dgs.internet.state.pa.us/suppliersearch

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

http://www.dgs.internet.state.pa.us/suppliersearch

Quick Search

To search or browse ALL Small and Small Diverse Businesses by Name OR 6-digit SAP Number (option also available through Advanced Search)

IMPORTANT: Always click Reset prior to a new search to clear parameters from previous searches

Hierarchy Category Number

Name

Segment 44000000 Office equipment and accessories & supplies

Family 44120000 Office supplies

Class 44121700 Writing Instruments

Commodity 44121706 Wooden pencils

Advanced Search

Enter a brief code description (e.g. Door)

Select one or more classifications. To pull only SDBs, check “Select all Small Diverse Business Classifications” below.

To Include SBs, check “Small Business”.

OR

Browse and select one or more codes.

Don’t know the codes you want? Search for codes at www.UNSPSC.org. Click arrow to expand Segment for additional codes

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

http://www.unspsc.org/

UNSPSC Commodity Code Search

Advanced Search (continued)

Use multiple filters to restrict your search results to exactly what and where you need.

Search Results

Certified Small Businesses

• 24KConsulting LLC

• 24K Logistics LLC

• 2A Mechanical LLC

• 2B Engineering LLC

• 2BN Consulting & Engineering LLC

Small Diverse Businesses

• 24KConsulting LLC

• 2B Engineering LLC

• 2BN Consulting & Engineering

LLC

Veteran Business Enterprise

• 2BN Consulting & Engineering

LLC

Supplier Profile

SB, SDB & VBE Expiration Dates

SB, SDB & VBE Classifications

Contact Information

Search Results to Excel

Certified Small Businesses

• Advanced Building Controls LLC

• Advanced Building Performance

Inc

• Advanced Cleaning Solutions LLC

Small Diverse Businesses

• Advanced Building Performance

Inc

• Advanced Cleaning Solutions LLC

Veteran Business Enterprise

• Advanced Cleaning Solutions

LLC

Excel Export Results – Supplier Contacts

Excel Export Results includes Vendor ID, Supplier Name, Contact Name, Email, Phone, Fax

Forms and Processes

• SDB/VBE Instructions – SDB-1/VBE-1 READ

• SDB/VBE Participation Submittal – SDB-2/VBE-2

• SDB/VBE Utilization Schedule – SDB-3/VBE-3

• Letter of Commitment – SDB 3.1/VBE-3.1

• Guidance for Good Faith Effort (GFE) Waiver –

SDB-4/VBE-4 READ

• GFE Waiver – SDB-5/VBE-5

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

This presentation cannot be shared, reproduced, or modified without express written permission

DO NOT MERGE PARTICIPATION FILES – EACH

SDB/VBE SUBMITTAL PACKET MUST BE

UPLOADED INDIVIDUALLY

Submittal – SDB/VBE -2

Utilization Schedule – SDB/VBE-3

Letter of Commitment- SDB/VBE-3.1

SDB/VBE

to expect a letter and SIGN it!

Guidance to Document GFE SDB/VBE-4

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

This presentation cannot be shared, reproduced, or modified without express written permission

The ability or desire of a prime contractor to perform the work of a contract with its own organization does not relieve the Offeror of the responsibility to make Good Faith Efforts to meet the stated participation goal.

When seeking a Partial or Full GFE Waiver, Prime must complete all components of the GFE paperwork. Details/Evidence are important, proof is required.

Carefully review SDB and VBE submittal Instructions, specifically Section VI of SDB/VBE-1 which lists pertinent items as Fatal errors.

Good Faith Efforts Packet SDB/VBE-5

Good Faith Efforts (GFE) Partial or Full Waiver

• Identified Items of Work Applicant Made Available to SDBs (Part 1)

• Identified SDBs and Record of Solicitations (Part 2)

• SDB Outreach Compliance Statement (Part 3)

• Additional Information Regarding Rejected SDB Quotes (Part 4)

• SDB Subcontractor Unavailability Certificate (Part 5)

GFE Waiver – Part 1

Identified Items of Work Offeror Made Available to SDBs

GFE Waiver – Part 2 Identified SDBs and Record of Solicitations

GFE Waiver – Part 3

SDB Outreach Compliance Statement

GFE Waiver – Part 4 Additional Information Regarding Rejected SDB Quotes

GFE Waiver – Part 5 SDB Subcontractor Unavailability Certificate

Do

• Read the solicitation and all instructions completely.

• Submit SEPARATE SDB and VBE submittal forms.

• Validate subcontractor SDB/VBE status in DGS Supplier Database.

• Ensure that all appropriate forms are completed and signed correctly.

• Submit questions early per the solicitation requirements.

• Make any assumptions.

• Copy SDB submittal paperwork.

Download and complete the VBE submittal separately, titles and accuracy matter.

• Skip any portion of the GFE request documentation.

• Forget to verify subcontractor status as current SDB/VBE in DGS Supplier Database.

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

Do Not

Important Notes

Copyright © 2024 by the Commonwealth of Pennsylvania. All Rights Reserved.

This presentation cannot be shared, reproduced, or modified without express written permission

Prompt Payment Terms (non- construction) – 7/1/2023

• Bidder/Offeror shall pay SDB/VBEs, after receipt of a proper invoice and all other required documentation from an SDB/VBE, within 10 days after receipt of payment from the Commonwealth.

• Provided for informational purposes only.

May be completed by award winning vendor only.

Model Form SDB/VBE Subcontractor Agreement

REMINDER

Failure to submit fully completed SDB and VBE submittal packets or GFE waiver request documentation will result in removal of your bid for award consideration

BDISBO Contact Info

Bureau of Diversity, Inclusion and Small Business Opportunities

North Office Building 401 North Street, Room 611 Harrisburg, PA 17120-0500

717.783.3119 GS-BDISBO@pa.gov

mailto:GS-BDISBO@pa.gov mailto:GS-BDISBO@pa.gov mailto:GS-BDISBO@pa.gov

Contractor Partnership Program

9/28/2026

Contractor Partnership Program

Bureau of Employment Programs Jolene Reid, Bureau Director

The CPP is a collaboration between the Pennsylvania Department of Human Services (DHS) and its contractors to increase the employment rate of TANF beneficiaries. TANF is the Temporary Assistance to Needy Families cash assistance program.

Contractors who hold contracts meeting certain criteria with DHS are required to establish a TANF hiring target and implementation plan that supports TANF beneficiaries in obtaining employment with the contractor, grantee, or their subcontractors.

9/28/2026

What is the Contractor Partnership Program (CPP)?

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What are the benefits for Contractors and Grantees?

• Fulfills workforce needs by connecting entities to a pool of job candidates.

• Connects entities to PA’s Employment & Training network who can assist in developing workforce training, hiring and retention at no cost.

• Entities may be eligible for tax credits for hiring individuals receiving TANF such as the Work Opportunity Tax Credit.

WOTC

• Establishes your entity as part of a collective solution to lifting people out of poverty.

https://www.dli.pa.gov/Businesses/Workforce-Development/emp-tax-credits/Pages/WOTC.aspx

RFP Requirements

• The RFP contains an overview of CPP in Appendix C.

• Offerors should submit the information being requested in Section 3 of Appendix C as their CPP Submittal.

• This submittal will NOT be part of the scoring criteria, but it must be completed. After selection for negotiations, DHS will review the selected Offeror’s CPP Submittal and may approve or request changes as part of negotiations.

9/28/2026 47

Implementing a Hiring Plan

• As part of its CPP submittal, each Offeror should submit a hiring target; subcontractors must be included if part of the contract.

• Offerors should review the positions the organization currently offers and anticipate their needs not only as a result of being awarded a contract but generally throughout the organization for:

– CPP hires are not specific to the work outlined in the contract.

– All positions, both in the contractor and any subcontractor, should be considered, not just positions assigned to the contract work.

9/28/2026 48

How is the hiring target determined?

As part of their CPP submittal, Offerors will report their number of Pennsylvania hires annually for the past three years and calculate their average number of hires per year; the target will be 10% of the average, for each year of the contract.

The CPP submittal should include the total hiring target for the full length of the contract period.

The CPP submittal must also contain and take into consideration any hires made by subcontractors within the same period following the same calculation.

Contractor and subcontractor hires should then be combined to create the hiring target.

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Contractor Requirements

Submit a hiring target. The hiring target should be 10% of the average of annual PA hires over the past 3 years.

Establish a Business Folder in the Commonwealth Workforce Development System (CWDS) and ensure contact information remains current.

Implement the hiring plan by posting jobs or by connecting with Employment and Training programs to find qualified candidates.

Effective June 2023, report all PA hires through the PA CareerLink website.

This will also serve as reporting to the Department of Labor and Industries PA New Hire Report.

Maintain communication with program office contract monitors or CPP staff on progress and challenges.

Contractor Requirements-Additional Notes

Contract Specific: The CPP requirement is contract specific, meaning each contract held with the Department may require a hiring target. If a contractor has multiple contracts with DHS, they may have multiple hiring targets.

Subcontractors: Hires made by subcontractors also count towards the CPP hiring target. All hires made by the contractor and subcontractors should be used to determine the 10% hiring target. Subcontractors may also be designated to submit all hires via the PA CareerLink website.

Eligible positions: Hires can be for any position; the position does not have to be related to the specific contract project(s). TANF beneficiaries possess a wide range of skill sets and can fulfill a variety of positions, depending on the individual’s background and experience. Common industry-specific certifications include areas such as:

• Data Entry Specialist

• Customer Service

• Health Care

• Administrative Services

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How can DHS connect selected Offerors with TANF beneficiaries?

• The Selected Offeror can post available positions via PA CareerLink® online: pacareerlink.pa.gov.

• DHS can connect entities with local employment and training programs including the Employment Advancement and Retention Network (EARN), Work Ready, and Keystone Education Yields Success (KEYS) providers who work directly with TANF beneficiaries.

https://www.pacareerlink.pa.gov/jponline/

DHS TANF Employment and Training Programs

9/28/2026 53

Providers Participant Services

22 Local Workforce Development Boards

11 Community Action Agencies

With a major redesign beginning July 2020, EARN and Work Ready now provide the following services to participants:

• Individualized coaching or case management

• Support to address employment barriers

• Employability skills development

• Counseling services

• Access to training programs leading to credentials

• Job placement and job search assistance

• Support services such as child care and transportation

• A minimum of one year of retention services to help navigate the transition into the workforce

EARN and Work Ready

DHS TANF Employment and Training Programs

9/28/2026 54

Providers Services

14 Community Colleges

The KEYS Program supports participants who are attending an approved program primarily at Pennsylvania’s community colleges. Services include:

• On-site support to pursue certificates and degrees

• Help with navigating college requirements

• Assistance with financial aid and scholarship applications

• Support services such as child care, transportation, books, and supplies

• Connections to other college services such as academic advising, tutoring, student activities, and career services

Keystone Education Yields Success (KEYS)

What are the responsibilities of oversight staff?

The Bureau of Employment Programs (BEP) and Project Monitors will work together to:

• Provide support to selected Offeror.

• Ensure that the selected Offeror designate and maintain a point of contact for CPP purposes.

• Support selected Offeror in making connections to job candidates.

• Conduct outreach when selected Offeror fails to submit PA hires via

PA CareerLink, no less than quarterly.

• Review CPP targets during annual monitoring and targeted technical assistance visits.

• Share quarterly updates with DHS leadership.

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Contact Information

Contractor Partnership Program Email: RA-BETPCPP@pa.gov

PA CareerLink® online:

pacareerlink.pa.gov mailto:RA-BETPCPP@pa.gov https://www.pacareerlink.pa.gov/jponline/

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 57

• The Project Timeline includes:

09/18/2026 – RFP #25-RFP-12233 is Issued.

09/28/2026 – Pre-Proposal Conference.

09/30/2026 by 12:00 PM – Deadline to submit questions.

10/14/2026 – Answers to Potential Offerors’ questions will be posted as an Addendum in JAGGAER and on the Department of General Services (DGS) website.

11/02/2026 by 12:00 PM – Due date for proposals.

Timeline

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• All questions must be submitted in JAGGAER by the specified due date and time.

Questions

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 59

• This concludes the Pre-Proposal conference.

• Answers to all questions will be posted to JAGGAER and the DGS website at http://www.emarketplace.state.pa.us/Search.aspx by close of business on 10/14/2026.

RFP# 25-RFP-12233

http://www.emarketplace.state.pa.us/Search.aspx

>www.dpw.state.pa.us >www.dhs.pa.gov9/28/2026 60

Holly Zeiders Department of Human Services

Bureau of Procurement & Contract Management Health & Welfare Building, Rm 528

625 Forster Street Harrisburg, PA 17120

RA-PWRFPQUESTIONS@PA.GOV

Any contact with the Department concerning this RFP must be in writing and through the RFP Issuing Officer.

Issuing Officer mailto:RA-PWRFPQUESTIONS@PA.GOV mailto:RA-PWRFPQUESTIONS@PA.GOV mailto:RA-PWRFPQUESTIONS@PA.GOV

Jaggaer References:

Requirements Questions – RFP Questions Group 1.2 – Small Diverse Business Participation Group 1.3 – Veteran Business Enterprise Participation���DO NOT MERGE PARTICIPATION FILES – EACH SUBMITTAL MUST BE UPLOADED INDIVIDUALLY