RFI_VEMP v1.docx

Request for Information (RFI) Federal Deposit Insurance Corporation (FDIC) Virtual Event Management Platform (VEMP)

1.0 High-Level Summary/Future State

This RFI is associated with the FDIC’s need to obtain an innovative, cloud-based IT solution for an all-in-one event platform that supports in-person, hybrid and virtual events and conferences. This solution must support FDIC event needs, be user-friendly, and comply with FDIC security requirements and Section 508 of the Rehabilitation Act.

The Contractor must have depth, breadth and experience in providing event technology to support a wide range of in-person, virtual and hybrid events that involve domestic and international participants.

We are primary interested in a solution that will support the following:

· Ability to conduct 400+ events with up to 10,000 participants.

· FDIC-hosted events that may be conducted in-person, virtually or in a hybrid format.

· FDIC events include, but are not limited to, public outreach events, conferences (small and large), forums, symposiums, town halls, training sessions, fairs and special programs (i.e. Annual Awards Ceremony, etc.).

FDIC is looking for a commercially available solution to modernize and automate its event management lifecycle.

2.0 Background/Current State

FDIC sponsored events and conferences are a key component to fulfilling FDIC’s mission. On average each year, the FDIC hosts 500+ events, including public outreach events, conferences, forums, symposiums, town halls, training sessions, fairs and special programs, with up to 10,000 participants. These events may be conducted in-person, virtually or in a hybrid format.

Currently, the FDIC uses several software tools to manage, market and host virtual events, including conferences and public outreach events. Lack of integration among existing tools limits the FDIC’s ability to effectively and efficiently conduct large-scale and/or hybrid events. Existing tools also offer limited functionality such as concurrent multi-track training sessions, attendee experience tracking, expanded analytic reporting, and a virtual exhibit component for a conference type virtual event.

FDIC is looking for a commercially available solution to modernize and automate its event lifecycle. The ideal solution will provide FDIC with the ability to:

1. Host hybrid events seamlessly in support of FDIC’s Return to Office/hybrid work environment;

1. Use a single, scalable, reliable, and integrated platform for events, reducing the need for workarounds and troubleshooting to address technical difficulties;

1. Conduct events that are accessible and comply with Section 508 of the Rehabilitation Act;

1. Effectively utilize the IT equipment in the renovated Virginia Square training center, auditoriums, Virtual Outreach Center (VOC), and eventually regional/field offices as they are renovated;

1. Centrally collect and analyze metrics on all aspects of event management (costs/trends/performance), allowing the FDIC to better plan for and manage events; better forecast costs and trends; and improve the customer experience;

1. Better communicate and share information about FDIC events across Divisions and Offices, allowing for more consistent branding with the public and coordination among internal stakeholders; and

1. Ensure that security and privacy requirements are met.

3.0 Specific Areas of Input Requested/Questions

FDIC respectfully requests input from industry partners and other parties regarding the following inquiries/topics:

· Provide company name, local contact mailing address, phone number, fax number, e-mail address of designated point of contact, and CAGE Code and sam.gov Unique Entity ID.

· Please identify if you are a Minority or Woman owned business.

· Provide a brief description of your company, services and/or solutions that support a VEMP capability, business size (revenue, employees, customers), and point(s) of contact, including name, address, phone(s) and e-mail address.

· Please identify if you typically partner with a Reseller or Integrator to contract and deliver your solution. If yes, please identify list of primary partnerships you have and the type of partnership (e.g., service/solution provider, value-added reseller).

· What is the typical compensation structure to acquire your VEMP capability? To be clear, we are asking about structure, not pricing amounts.

· Provide capabilities and knowledge that best describe and distinguish your company as an industry leader providing VEMP.

· Please identify if your VEMP solution is either FEDRAMP Authorized or has completed a System Security Authorization Process with one of your Federal clients where the client issued an Authority to Operate (ATO).

· For the VEMP objectives outlined in the draft Statement of Objectives, provide a description of the services and capabilities offered and identify if any objectives do not align to current VEMP market offerings.

· Describe risks and issues you typically encounter with implementations of your VEMP capability.

· What is a typical timeline to transition into your VEMP capability with and organization like the FDIC?

· Describe typical Service Level Agreements you utilize to manage and monitor performance of VEMP implementations.

· Please provide a link to your End User License Agreement (EULA) or Software Terms and Conditions

4.0 Disclaimer

This RFI is issued solely for information and planning purposes. This notice should not be construed as a commitment by the Government for any purpose other than market research. This announcement does not commit the Government to any contractual agreement. The Government is not seeking proposals and will not accept unsolicited proposals. No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests.

Respondents will NOT be notified of the results of the analysis. All data received in response to this Sources Sought synopsis that is marked or designated as corporate or proprietary information will be fully protected from release outside the Government. The Government shall not be liable for or suffer any consequential damages for any proprietary information not properly identified. Proprietary information will be safeguarded in accordance with all applicable Government regulations. All documentation shall become the property of the Government and will not be returned.

The deadline for responses to this RFI is 10:00AM EST, August 23, 2022. Responses should be forwarded via email to both the primary and secondary points of contact below. Responses shall not exceed 5 pages and shall not contain any brochures, advertising or any other type of extraneous, graphic literature or documents that have not been requested and are not relevant or essential in demonstrating the company’s ability to provide the required services. Vendors may provide links to relevant websites, as appropriate.

Vendors shall reference “RFI_FDIC_VEMP_Company Name>” in the subject line of their response as well as in the subject line of any other e-mail correspondence referencing this notice.

Thank you for your interest.

Primary Point of Contact:

Timothy Whitaker twhitaker@fdic.gov

Secondary Point of Contact:

Timothy Donnelly tdonnelly@fdic.gov