RFI_Tungsten_Automation_(Kofax)_Licensing.docx

REQUEST FOR INFORMATION (RFI)

Department of the Navy — Naval Criminal Investigative Service (NCIS) Tungsten Automation (Formerly Kofax) Software Licenses and Maintenance Support

1. GENERAL INFORMATION

Email: felice.walker@ncis.navy.mil

1. GENERAL INFORMATION

This is a Request for Information (RFI) issued solely for information and planning purposes in accordance with FAR 15.201(e) (Exchanges with Industry Before Receipt of Proposals). This notice does not constitute a Request for Proposal (RFP), Request for Quotation (RFQ), Invitation for Bid (IFB), or promise to issue an award in the future.

The Naval Criminal Investigative Service (NCIS) will not pay for any information, documentation, or technical data submitted in response to this notice. Responders are solely responsible for all expenses associated with responding to this RFI. Proprietary information, if any, should be clearly identified and marked.

3. BACKGROUND AND SCOPE

The Naval Criminal Investigative Service (NCIS) requires continued software licensing, operational capability, and authorized maintenance support for Tungsten Automation (formerly Kofax) software products.

These software licenses are mission-critical for the NCIS Records Management Directorate to maintain uninterrupted operations with existing enterprise high-speed production scanners. Specifically, the licensing enables:

Enterprise-level high-speed scanning throughput.

Optical Character Recognition (OCR) processing for large, multi-page evidentiary and record files.

Seamless automated formatting and ingestion into the NCIS Electronic Records Management System.

Software Version Currency and Maintenance Constraints:

NCIS policy and vendor software governance mandate that NCIS maintain current, supported baseline versions of all active software licenses.

Per Tungsten Automation support policies, software version verification (e.g., active version confirmation screenshots) is periodically required to calculate and determine eligibility for Standard Support versus higher-cost Extended Support.

The current active vendor production baseline aligns with Kofax Capture Version 11.1.x (and applicable successor releases).

4. REQUIRED ITEMS AND SPECIFICATIONS

NCIS is conducting market research to establish vendor capability and obtain commercial price estimates / Rough Order of Magnitude (ROM) for vendors authorized to deliver both of the following product lines:

5. REQUESTED INFORMATION FROM INDUSTRY

Interested vendors capable of supplying both line items are requested to provide a Capability Statement addressing the following areas (suggested response limit: no more than 5 pages):

5.1 Corporate & Administrative Information

Company Name, Address, CAGE Code, and Unique Entity Identifier (UEI).

Business Size standard under NAICS 541519 (Small Business, 8(a), HUBZone, SDVOSB, WOSB, or Large Business).

Primary Point of Contact (Name, Title, Phone, and Email Address).

Existing Government-Wide Acquisition Contracts (GWAC), Multiple Award Schedules (MAS), or Federal Supply Schedules (e.g., GSA Schedule 70, NASA SEWP V, DoD ESI) on which both part numbers are listed and actively available for ordering.

5.2 Reseller Authorization and Dual Product Availability

Affirmation of status as an Authorized Reseller/Distributor for Tungsten Automation (Kofax).

Confirmation that the respondent currently holds and can provide both part numbers (KCA-PER-SENT-001U and MC-KTA-0001) under the same acquisition vehicle.

5.3 Licensing Structure & Support Pricing

Estimated pricing or published commercial catalog pricing (Rough Order of Magnitude / GSA Schedule pricing) for:

Perpetual licensing vs. term/subscription renewal options.

Volume bracket breakdowns (e.g., page volume thresholds).

Annual Software Maintenance and Technical Support percentages.

Description of vendor support tiers (Standard Support vs. Extended Support), including verification criteria and requirements regarding active version documentation (e.g., Capture version screenshots).

Delivery lead time following receipt of an order.

6. SUBMISSION INSTRUCTIONS

Submission Format: Submissions must be delivered electronically in PDF format.

Page Limit: Submissions should not exceed five (5) pages in length (excluding cover page and published catalog/GSA pricing appendices).

Delivery Method: Submit via email to:

To: Felice Walker Email: felice.walker@ncis.navy.mil

Subject Line: RFI Response: NCIS Tungsten Automation Licensing Deadline: All responses must be received no later than 21 September 2026 at 16:00 EST.