Return_Policy.pdf

This document contains warranty and return policy statements from Biewer Lumber, LLC, a company located in St. Clair, Michigan, that appears to be providing sign posts to Wisconsin DOT under a contract arrangement. The document establishes the terms and conditions for product delivery, acceptance, and potential returns for highway projects throughout the Midwest region.

Biewer Lumber offers a 25-year warranty against rot, decay, and termites for all sign posts sold under the contract, with all wooden sign posts treated to 0.40 pounds per cubic feet of CCA (Chromate Copper Arsenate). The return policy requires Wisconsin DOT personnel to inspect shipments upon arrival and contact Mr. Gary Cummins at Biewer Lumber (810.561.5835) before releasing trucks if posts are deemed unacceptable. If material needs to be returned, it must be unloaded and picked up within a 7-day period, with Biewer Lumber issuing a Return Merchandise Authorization (RMA) if the material cannot be returned on the same truck. The company emphasizes their integrated production process from forest to finished timber posts, positioning themselves as the only vendor capable of managing the complete manufacturing cycle for sign post production.