REQ- 6616648- STATEMENT OF WORK.pdf

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ATTACHMENT I - STATEMENT OF WORK

SERVICE AGREEMENT FOR MOLECULAR DEVICES FLIPR TETRA

NATIONAL INSTITUTE OF ENVIRONMENTAL HEALTH SCIENCES

RESEARCH TRIANGLE PARK, NORTH CAROLINA

1. Introduction and Background: The National Institute of Environmental Health Sciences (NIEHS), located in the

Research Triangle Park, North Carolina is one of the 27 Institutes and Centers composing the National Institutes of

Health. The mission of NIEHS is dedicated to reducing the burden of diseases and dysfunctions associated with the environment. This mission is accomplished by conducting basic and applied research into the effects of environmental exposures on biological systems and human health, on the identification of susceptible human sub populations and on the interaction between the environment, genetics and age. The NIEHS has ONE (1)

Government-owned pieces of Molecular Devices Flipr Tetra that is used to support the intramural research program. The instrument to be covered by this contract has been under continuous maintenance following the expiration of its respective warranty. The instrument is currently at an acceptable level of upkeep to the

Government. The Calcium Signaling in Health & Disease Group is a research laboratory that studies how aberrant calcium signals may contribute to disease in humans, particularly allergies and asthma. The FLIPR-Tetra is a camera based fluorescence imaging plate reader that is able to perform simultaneous fluorescence-based measurements on living cells contained in 96- or 384-well plate formats. It also equipped with robotic control of fluidics so that it can add up to three compound additions simultaneously in all 96- or 384-wells. The ability to monitor and manipulate living cells in 96- and 384-multiwell plates with FLIPR-Tetra provides a critical ‘high-throughput’ capability in order to perform rapid and detailed pharmacological characterization of biological systems, and also the screening of large ‘pharmaceutical compound’ collections for drug discovery.

2. Objective: The Contractor shall provide qualified personnel to perform a comprehensive preventative maintenance plan including inspection, preventive maintenance, repair service, and software updates/maintenance as required by the FMIC at the NIEHS, Research Triangle Park, North Carolina.

3. General Requirements: The contractor shall furnish all necessary services, parts, labor, software upgrades, travel, and qualified technical personnel who are factory trained to work on Molecular Devices FLIPR Tetra

96/384. Complete mechanical, electrical, and software preventative maintenance response, including necessary repair service, shall be provided by the contractor for the Government-owned Flipr Tetra 99/384. The contractor shall be held responsible for the cost of any repairs caused by negligence and abuse on their part. The contractor shall be responsible for safeguarding all Government property that will be serviced under this service agreement.

Item Description S/N

Flipr Tetra 96/384 FT0287

a. Preventive Maintenance Definition – Scheduled checks and services (including, but not limited to, adjustments, cleaning, calibration, inspection and equipment servicing) of installed equipment at intervals recommended by the manufacturer or standards within the industry to ensure proper and efficient operation with minimum breakdowns, deterioration, or other deficiencies. .

b. Repair Definition – The restoration of failed or failing Government-owned property to its intended capability or use. Since minimizing downtime is critical for this equipment this contract must include preferred service call scheduling where the government is placed at the top of the repair engineers scheduling (this priority service will place NIEHS ahead of third party and time and material customers).

Repairs may be accomplished by replacement or restoration of component parts or materials that have deteriorated, worn out, or are broken and unable to perform to current prescribed standards. Additionally, the contractor shall provide unlimited collaborative service visits, technical support, and applications support as well as software updates for the Flipr Tetra 96/384.

3.1. Staffing Requirements: The Contractor shall provide factory trained personnel with experience in the repair and maintenance for a Molecular Devices Flipr Tetra 96/384. Personnel must be qualified from the manufacturer to perform the required preventive maintenance services and repairs for all listed equipment. All workmanship performed by the contractor shall be of acceptable industry standard quality and shall be immediately

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rectified at no additional cost to the Government upon notification of non-acceptability by the Government.

3.2. Service Delivery: The Contractor shall provide a minimum of one (1) preventive maintenance visit per year and repair service (as needed) for the Flipr Tetra 96/384 consistent with standards of workmanship materials prevailing in the trade. The Contractor shall furnish all necessary tools and test equipment to pursue the fulfillment of work performed under this statement of work.

4.0. Instrument Condition: The instruments listed in 3 above have been under continuous maintenance either through current manufacturer warranty or annual service agreement following the expiration of the respective warranties. The instruments shall, therefore, be considered to be at an acceptable level of upkeep to the Government at the commencement of this service agreement. However, the contractor may elect to inspect and certify that the equipment is functioning properly.

4. Reporting Requirements and Deliverables: The Contractor must provide the following deliverables and reports to the COR, all submissions shall be Section 508 compliant:

a. History File – The Contractor shall maintain a history file on all PMs/repairs/inspections conducted and must indicate any corrective action taken. The history file shall be 1) reviewed yearly by the COR, 2) the property of the Government and 3) maintained by the Contractor and turned over to the COR upon completion of the contract.

5. Government Responsibilities: The Contracting Officer Representative (COR) will ensure that the service personnel are able to gain access to the NIEHS facility and any equipment or instrument to be serviced.

6. Quality Assurance: The Government will monitor the contractor performance under this service agreement and shall retain the right to perform unscheduled inspections as deemed necessary.

7. Hours of Operation: The Contractor shall be responsible for providing services between the hours of 7:00 AM

– 5:00 PM Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The National

Institutes of Environmental Health Sciences observes the following holidays:

New Year’s Day Labor Day

Martin Luther King’s Birthday Columbus Day

Presidents Day Veteran’s Day Memorial Day Thanksgiving Day

Independence Day Christmas Day

8. Place of Performance: The geographical scope includes the NIEHS main campus, Building 101, Research

Triangle Park, North Carolina 27709.

9. Period of Performance: The period of performance shall include a twelve (12) month base period. 4/1/2023-

3/31/2024