Questions_Template_Updated_12_2024.xlsx

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National Coast Guard Museum (NCGM) Staffing and Operational Support
Solicitation number
RFI70023COCO41
Issued by

About this file

This file is a Questions Template document designed for the National Coast Guard Museum (NCGM) Staffing and Operational Support Request for Information (RFI). The template serves as a standardized format for respondents to submit questions and receive clarifications regarding the RFI, which is issued by the United States Coast Guard under the Department of Homeland Security. The RFI response deadline is August 7, 2026, with questions due by August 6, 2026. This template does not address specific required products or services; rather, it functions as an administrative tool to facilitate Q&A exchanges between potential GSA MAS contract holders and the government during the market research phase.

The RFI seeks qualified vendors capable of providing comprehensive staffing and operational support for the newly constructed National Coast Guard Museum in New London, Connecticut. Services encompass hybrid museum operational support, management, educational programming, visitor services, administrative support, IT and audiovisual systems administration, and specialized service delivery. The primary contract vehicle is the GSA Multiple Award Schedule (MAS), with primary NAICS codes 541611 (Administrative Management and General Management Consulting Services) and secondary code 561320 (Temporary Help Services). Multiple GSA SINs are applicable, including 541611 for management consulting, 561320/561320SBSA for temporary staffing (with small business set-aside option), 54151S for IT professional services, 541990AV for professional audio/video services, and 611710 for educational support services.

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RFI USCG MUSEAM STAFFING 08022026_2.docx DOCX document

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Standard RFI Question

All Questions Below are Standard and Included on all MRAS RFIs
Question TypeQuestion
Yes/No MatrixBased on the provided information, would your company submit a quote if this requirement was issued under your GSA Contract?
Yes/No MatrixDoes your company provide this service or product commercially?
Yes/No MatrixDoes your company have the capability to perform all required services in the Draft Requirements Document?
Yes/No MatrixDoes your company have similar or previous experience with the type of work outlined in the Draft Requirements Document?
Yes/No MatrixDoes the Draft Requirements Document contain sufficient information that would enable you to adequately respond to an RFP?
Multiple ChoicePlease identify all GSA contracts that your company holds and are applicable to this requirement.
Multiple ChoiceBased only on the GSA contracts your company holds, which SIN(s), Pool(s), or Constellation(s) would you recommend are applicable for this requirement?
Multiple ChoicePlease select the NAICS code(s) you determine are appropriate for this requirement.
Multiple ChoiceBusiness Size.
Multiple ChoicePlease select all socio-economic categories that apply to your GSA Contract.
Multiple ChoiceIn your estimation how much of this potential requirement would your company need to subcontract to other companies?
Multiple ChoiceHow much lead time would your company need from notification of award to start of contract performance for this type of requirement?
Open EndedOptional Feedback: Please provide any feedback or questions you may have related to this requirement and the Draft Requirements document.
Open EndedCapability Website: Please provide a URL to a capability website for your company.
Open EndedCapabilities Statement: to include up to 3 relevant projects and provide the following information for each:
1. Customer Name
2. Customer/Client POC Email
3. Total Contract Value
4. Period of Performance
5. Brief Description of Services Provided
6. Indicate if there is a CPARS (Contractor Performance Assessment Reporting System) Available

Clause, PWS, SubK

Highlight any questions below that you would like be included in your RFI
Question TypeQuestionAnswer (If not Open Ended)
Yes/No MatrixDoes your company have the capability to provide personnel with the requisite security clearances?
Yes/No MatrixWill your company employees require the supervision of a Government escort?
Yes/No MatrixDoes your company have experience working on/with DoD bases/facilities and do you have the ability to obtain access to Government facilities?
Yes/No MatrixDoes your company have the capability to meet the period of performance schedule requested?
Yes/No MatrixDoes your company have knowledge of DoD Acquisitions Processes and the Federal Acquisition Regulations (FAR) and associated supplemental regulations (DFARS, AFFARS)?
Yes/No MatrixIs your company able to satisfy the safety and environmental regulations in accordance with the Statement of Work, along with local and state regulations?
Yes/No MatrixDoes your company possess the expertise to ensure a successful contract transition within 30 days of award?
Yes/No MatrixDoes your company have a current approved DCAA accounting system necessary for performing cost type contracts?
Yes/No MatrixDoes your company have experience working with on Chemical, Biological, Radiological, and Nuclear (CBRN) subject matter?
Yes/No MatrixDoes your company have experience working on planning, programming, budgeting, and execution (PPBE) activities across the Assistant Secretary of Defense for Nuclear, Chemical and Biological Defense (ASD(NCB)) Enterprise?
Multiple ChoiceWhat is a realistic response time for RFQ preparation on this type of solicitation?Provide Ranges
Open EndedPlease explain your company's ability to provide seamless support services as identified in the draft PWS?

Furniture & Furnishings

Highlight any questions below that you would like be included in your RFI
Question TypeQuestion
Open EndedDescribe your company's production lead time to delivery the required products.
Open EndedWill your company's production lead times vary for some delivery locations? If yes, describe.
Open EndedDescribe the geographic reach for delivering and installing the required products
Open EndedWhat industry standards for quality, safety, and sustainability does the product your company would offer meet?
Open EndedIs there anything about this requirement that would restrict your company's ability to submit an offer? If yes, describe.
Open EndedWhat technical information does the government need to provide to support accurate proposals (e.g., cost, performance, schedule) for any future solicitations?
Open EndedAre there other considerations for the <<PRODUCT, SERVICE, SOLUTION>> that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixDoes your company have experience managing a contract that covers multiple, geographically separate locations?
Yes/No MatrixIf any required products or services are not currently on your GSA contract, would your company be willing to modify your contract to add those line items?

IT

Question TypeCategorySubjectSub-SubjectQuestionAnswer (If not Yes/No)
Open EndedAdviceAcquisitionSolicitationAre there any special Terms and Conditions (T&C) the Government should include in any future solicitations, Purchase Orders (POs), or Task Orders (TOs)?
Open EndedAdviceAcquisitionSolicitationWhat operational information does the Government need to provide to support accurate proposals (e.g., cost, performance, schedule) for any future solicitations?
Open EndedAdviceAcquisitionSolicitationWhat technical information does the Government need to provide to support accurate proposals (e.g., cost, performance, schedule) for any future solicitations?
Open EndedAdviceAcquisitionSource SelectionWhat criteria should the Government use when evaluating and selecting the cloud <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedAdviceAcquisitionSource SelectionWhat criteria should the Government use when evaluating and selecting the software <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedAdviceAcquisitionSource SelectionWhat performance or Service Level Agreements (SLAs) are important when evaluating and selecting the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedAdviceImplementationWhat activities or precursors are indicative of a successful (e.g., cost, performance, schedule) implementation of the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedAdviceImplementationWhat are the common risks and issues encountered when implementing the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedAdviceIntegrationSource SelectionWhat integration risks and issues are overlooked by customers when evaluating the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedAdviceSoftware Bill of Materials (SBOMs)How would you recommend the govenment leverage Software Bill of Materials (SBOMs) or equivalent to ensure the Confidentiality, Integrity, and Availability (CIA) of Government Information Technology Systems and to support Supply Chain Risk Management (SCRM) initiatives?
Open EndedAdviceSupply Chain Risk Management (SCRM)NIST National Vulnerability Database (NVD)How would you recommend the government leverage the NIST National Vulnerability Database (NVD) to ensure the Confidentiality, Integrity, and Availability (CIA) of Government Information Technology Systems and to support Supply Chain Risk Management (SCRM) initiatives?
Open EndedAdviceSupply Chain Risk Management (SCRM)What data or information should the government require for each <<PRODUCT, SERVICE, SOLUTION>> offered to ensure the Confidentiality, Integrity, and Availability (CIA) of Government Information Technology Systems and to support Supply Chain Risk Management (SCRM) initiatives?
Open EndedAdviceSupply Chain Risk Management (SCRM)What other applications, resources, or systems would you recommend the government leverage or require for the <<PRODUCT, SERVICE, SOLUTION>> to ensure the Confidentiality, Integrity, and Availability (CIA) of Government Information Technology Systems and to support Supply Chain Risk Management (SCRM) initiatives?
Open EndedAdviceAre there other considerations for the <<PRODUCT, SERVICE, SOLUTION>> that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating the <<PRODUCT, SERVICE, SOLUTION>>?
Multiple ChoiceCloudAccessibilityMobile DeviceIf the cloud <<PRODUCT, SERVICE, SOLUTION>> uses a mobile device, what mobile devices are supported?(Apple iPhone , BlackBerry, Google Android, Other)
Multiple ChoiceCloudAccessibilityWeb BrowserIf the cloud <<PRODUCT, SERVICE, SOLUTION>> uses a web browser, what web browsers are supported?(Apple Safari, Google Chrome, Microsoft Edge, Microsoft Internet Explorer (IE), Other)
Multiple ChoiceCloudAccessibilityHow do users access the cloud <<PRODUCT, SERVICE, SOLUTION>>?(Client Application, Mobile Device Application, Software as a Service (SaaS), Web Application, Web Browser, Other)
Yes/No MatrixCloudAnalysisBusiness Intelligence (BI)Does the cloud <<PRODUCT, SERVICE, SOLUTION>> provide access to archived Business Intelligence (BI) data via reporting tools to <<DO WHAT>>?
Yes/No MatrixCloudAnalysisBusiness Intelligence (BI)Does the cloud <<PRODUCT, SERVICE, SOLUTION>> provide access to real-time Business Intelligence (BI) data via reporting tools to <<DO WHAT>>?
Yes/No MatrixCloudAnalysisOperationsDoes the Cloud Service Offering (CSO) collect <<DATA, EVENTS, LOGS, ERRORS>> and perform analysis?
Yes/No MatrixCloudAnalysisOperationsDoes the Cloud Service Offering (CSO) consolidate <<DATA, LOGS, ERRORS>> from multiple <<SERVICES, VIRTUAL SERVERS, INSTANCES>> and display them in one <<CONSOLE, DASHBOARD>>?
Yes/No MatrixCloudDevelopmentModeling / SimulationDoes your company provide modeling or simulation <<PRODUCT, SERVICE, SOLUTION>> ?
Yes/No MatrixCloudDevelopmentModeling / SimulationDoes your company have experience in the development, modification, or use of <<PRODUCT, SERVICE, SOLUTION>> that simulates real-time tactical systems?
Yes/No MatrixCloudDevelopmentModeling / SimulationDoes your company have experience in the development, modification, or use of Cloud Service Offerings (CSOs) that simulates real-time tactical systems?
Multiple ChoiceCloudImplementationHow are the cloud <<PRODUCT, SERVICE, SOLUTION>> installed / deployed?(Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS))
Open EndedCloudImplementationAre there any hardware-infrastructure dependencies for the cloud <<PRODUCT, SERVICE, SOLUTION>> solution (e.g., Server, CPU, RAM)?
Open EndedCloudImplementationAre there any software-infrastructure dependencies or specialized integration software required for the installation / deployment of the cloud <<PRODUCT, SERVICE, SOLUTION>> (e.g., Operating System)?
Open EndedCloudImplementationWhat information does the cloud <<PRODUCT, SERVICE, SOLUTION>> require for minimum operations?
Open EndedCloudIntegrationMass Notification Systems (MNS)What Mass Notification Systems (MNS) can the <<PRODUCT, SERVICE, SOLUTION>> integrate with?
Yes/No MatrixCloudIntegrationMass Notification Systems (MNS)Does the cloud <<PRODUCT, SERVICE, SOLUTION>> integrate with Mass Notification Systems (MNS)?
Multiple ChoiceCloudIntegrationOffice Productivity ToolsDoes the cloud <<PRODUCT, SERVICE, SOLUTION>> integrate with Office Productivity Tools?(Microsoft Exchange, Microsoft Office 365, Microsoft Teams, Google G-Suite, Other)
Yes/No MatrixCloudIntegrationPhysical SecurityCan the cloud <<PRODUCT, SERVICE, SOLUTION>> monitor users entering and exiting a facility (e.g., building, limited access area) in real-time?
Yes/No MatrixCloudIntegrationPhysical SecurityDoes the cloud <<PRODUCT, SERVICE, SOLUTION>> integrate with entrance and exit barriers (e.g., badge gates)?
Yes/No MatrixCloudIntegrationWeather Alert SystemsDoes the cloud <<PRODUCT, SERVICE, SOLUTION>> integrate with Weather Alert Systems (e.g., National Weather Service)?
Yes/No MatrixCloudIntegrationDoes the cloud <<PRODUCT, SERVICE, SOLUTION>> provide Application Programming Interfaces (APIs) for integration with other services and systems?
Multiple ChoiceCloudPricingHow are cloud licenses priced?(SaaS: Enterprise, SaaS: Per User / Seat, Other)
Multiple ChoiceCloudWhat Cloud Service Providers (CSPs) are you an authorized provider?(Amazon Web Services (AWS), Google Cloud Platform GCP), IBM Cloud, Salesforce Cloud, Microsoft Azure, Other)
Multiple ChoiceCloudDoes your company provide access to multiple Cloud Service Providers (CSPs)?
Yes/No MatrixCloudIs your company a Cloud Service Provider (CSP) for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixComplianceAccessibilitySection 508Are the <<PRODUCT, SERVICE, SOLUTION>> administrative interfaces 508 compliant (https://www.section508.gov)?
Yes/No MatrixComplianceAccessibilitySection 508Are the <<PRODUCT, SERVICE, SOLUTION>> user interfaces 508 compliant (https://www.section508.gov)?
Open EndedComplianceAmericans with Disability Act (ADA)Does the <<PRODUCT, SERVICE, SOLUTION>> provide any native or special mechanisms or tools to support individuals with disabilities (i.e., Americans with Disability Act (ADA))?
Yes/No MatrixComplianceCertificationDoes your company have a Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC)?
Yes/No MatrixComplianceSafetyIs your company able to satisfy the safety and environmental regulations in accordance with the Statement of Work, along with local and state regulations?
Yes/No MatrixGeneralSecurityFacilityDoes your company have a SECRET facility clearance?
Yes/No MatrixGeneralSecurityFacilityDoes your company have a SECRET facility clearance with Secret Internet Protocol Router (SIPR) network access?
Yes/No MatrixGeneralSecurityFacilityDoes your company have a TOP SECRET facility clearance?
Yes/No MatrixGeneralSecurityFacilityDoes your company have a TOP SECRET facility clearance with Joint Worldwide Intelligence Communication System (JWICS) network access?
Multiple ChoiceGeneralStaffingLaborHow long would it take for your company on average to identify and resource allocate personnel for the requirement?(7 Days, 14 Days, 21 Days, 30 Days, 45 Days, 60 Days, 90 Days, Other)
Multiple ChoiceGeneralStaffingLaborWhat labor categories are applicable to the requirement?(Cloud Architect, Cloud Engineer, Cybersecurity Engineer, Graphic User Interface (GUI) Engineer, Human-Centric Design Engineer, Database Engineer, DevOps Engineer, DevSecOps Engineer, Network Engineer, Program Manager, Project Manager, Scrum Master, Software Architect, Software Developer, Software Engineer, Test Engineer, Other)
Yes/No MatrixGeneralStaffingLaborDoes your company have experience with recruiting, hiring, and retaining the required personnel resources for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixGeneralStaffingQualificationsDoes your company have the required certifications, skillsets, and talent for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixGeneralStaffingQualificationsDoes your company have the required cleared (i.e., security clearance) personnel?
Open EndedGeneralProvide a description of <<PRODUCT, SERVICE, SOLUTION>>.
Open EndedGeneralWhat are the <<PRODUCT, SERVICE, SOLUTION>> names (e.g., marketing names)?
Open EndedGeneralWhat differentiates your <<PRODUCT, SERVICE, SOLUTION>> from other <<PRODUCT>> solutions?
Yes/No MatrixGeneralAre you an authorized reseller of the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixGeneralAre you the Original Equipment Manufacturer (OEM) for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixGeneralDo you provide <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixGeneralAcquisitionsAccounting SystemDoes your company have an approved (e.g., Defense Contracting Audit Agency (DCAA)) Cost Accounting System (CAS)?
Yes/No MatrixGeneralAcquisitionsAre the <<PRODUCT, SERVICE, SOLUTION>> commercial items (e.g., Commercial Off-the-Shelf (COTS))?
Yes/No MatrixGeneralAcquisitionsAre the <<PRODUCT, SERVICE, SOLUTION>> currently available on your GSA Multiple Award Schedule (MAS) (i.e., catalogue)?
Open EndedGeneralOEM SupportWhat is the Original Equipment Manufacturer (OEM) listed End of Extended Support date for the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedGeneralOEM SupportWhat is the Original Equipment Manufacturer (OEM) listed End of Life date for the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedGeneralOEM SupportWhat is the Original Equipment Manufacturer (OEM) listed End of Sales date for the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedGeneralOEM SupportWhat is the Original Equipment Manufacturer (OEM) listed End of Support date for the <<PRODUCT, SERVICE, SOLUTION>>?
Multiple ChoiceSecurityAuthenticationHow does the <<PRODUCT, SERVICE, SOLUTION>> authenticate users?(No Authentication, Biometric (e.g., face, figure print, voice), Common Access Card (CAC) / Personal Identity Verification (PIV) Credential (HSPD-12), Multi-Factor Authorization (MFA), Single-Sign-On (SSO), Username / Password, Other)
Multiple ChoiceSecurityAuthorizationDepartment of Defense (DoD)Does the Cloud Service Offering (CSO) have a Department of Defense (DoD) authorization?(No, DoD IL 2, DoD IL 4, DoD IL 5, DoD IL 6)
Multiple ChoiceSecurityAuthorizationFedRAMPDoes the Cloud Service Offering (CSO) have a FedRAMP authorization?(No, LI-SaaS, Low, Moderate, High)
Multiple ChoiceSecurityCybersecurityIf not FedRAMP authorized, has the Cloud Service Offering (CSO) been evaluated by a government or commercial cybersecurity auditor?(No, Yes: Within the Last 6 Months, Yes: Within the Last 12 Months, Yes: Within the Last 24 Months, Other)
Multiple ChoiceSecurityCybersecurityWhat impact would requiring an independent cybersecurity entity (e.g., government, commercial) review have on your ability to submit a proposal for the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedSecurityCybersecurityWhat cybersecurity practices were implemented and used in the development of the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedSecurityCybersecurityWhat cybersecurity tools are used to monitor the <<PRODUCT, SERVICE, SOLUTION>> offered for cybersecurity vulnerabilities or issues?
Open EndedSecurityCybersecurityWhat cybersecurity tools where used during <<PRODUCT, SERVICE, SOLUTION>> development to identify cybersecurity vulnerabilities or issues?
Yes/No MatrixSecurityCybersecurityHas the <<PRODUCT, SERVICE, SOLUTION>> been reviewed (e.g., evaluated, audited) by an independent cybersecurity entity (e.g., government, commercial) to ensure the <<PRODUCT, SERVICE, SOLUTION>> contains no known cybersecurity vulnerabilities or issues?
Multiple ChoiceSecurityDataIs any information from the <<PRODUCT, SERVICE, SOLUTION>> sent or received to / from outside sources (e.g., OEM servers, Maintenance Providers)?
Yes/No MatrixSecurityDataIs any information from the <<PRODUCT, SERVICE, SOLUTION>> transmitted, routed, or stored outside the sovereign borders of the United States of America (i.e., DFARS 239.7602-2 Required storage of data within the United States or outlying areas)?
Yes/No MatrixSecurityDataAre the <<PRODUCT, SERVICE, SOLUTION>> communications encrypted?
Yes/No MatrixSecurityDataAre the <<PRODUCT, SERVICE, SOLUTION>> Data At Rest (DAR) encrypted?
Multiple ChoiceSecuritySoftware Bill of Materials (SBOMs)What percentage of your offered <<CLOUD, SOFTWARE>> products on the Multiple Award Schedule (MAS), <<CLOUD, SOFTWARE>> SIN have Software Bill of Materials (SBOMs) or equivalent?(Less than 5%, 10%, 125%, 50%, 75%, 90%, 95%, 100%)
Multiple ChoiceSecuritySoftware Bill of Materials (SBOMs)What standards, protocols, or file formats do you provide Software Bill of Materials (SBOMs) or equivalent?(SBOM, SWID, SPDX, Other)
Open EndedSecuritySoftware Bill of Materials (SBOMs)What impact would requiring Software Bill of Materials (SBOMs) have on your ability to submit a proposal for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixSecuritySoftware Bill of Materials (SBOMs)Can you provide a complete Software Bill of Materials (SBOM) (see https://www.ntia.gov/SBOM) for the <<PRODUCT, SERVICE, SOLUTION>>?
Multiple ChoiceSecuritySupply Chain Risk Management (SCRM)NIST National Vulnerability Database (NVD)Does the <<PRODUCT, SERVICE, SOLUTION>> have or rely on components that have active vulnerabilities in the NIST National Vulnerability Database (NVD) https://nvd.nist.gov/?(No, Yes: Low, Yes: Medium, Yes: High, Yes: Critical, Other)
Yes/No MatrixSecuritySupply Chain Risk Management (SCRM)NIST National Vulnerability Database (NVD)Do you monitor the NIST National Vulnerability Database (NVD) to identify if any of your <<PRODUCT, SERVICE, SOLUTION>> offered contain any known cybersecurity vulnerabilities or issues?
Open EndedSecuritySupply Chain Risk Management (SCRM)What Supply Chain Risk Management (SCRM) practices were implemented and used in the development of the <<PRODUCT, SERVICE, SOLUTION>>?
Multiple ChoiceSecurityHas the <<PRODUCT, SERVICE, SOLUTION>> been evaluated by the Federal Protective Services (FPS), an agency physical security office, or an Operational Security (OpSec) office?(No, Federal Protective Services, Physical Security Office, Operational Security (OpSec) Office, Other)
Yes/No MatrixSecurityHas the <<PRODUCT, SERVICE, SOLUTION>> been deployed within a Department of Defense (DoD) Organization (.mil domain)?
Yes/No MatrixSecurityHas the <<PRODUCT, SERVICE, SOLUTION>> been deployed within a Federal Civilian Agency (.gov domain)?
Yes/No MatrixServiceDevelopmentMethodologyDoes your company have experience using Agile methodology in application development?
Yes/No MatrixServiceDevelopmentMethodologyDoes your company have experience using Development and Operations (DevOps) principles in application development?
Yes/No MatrixServiceDevelopmentMethodologyDoes your company have experience using Development, Security, and Operations (DevSecOps) principles in application development?
Yes/No MatrixServiceDevelopmentMethodologyDoes your company have experience using Human-Centered Design principles in application development?
Yes/No MatrixServiceDevelopmentMethodologyDoes your company have experience using Continuous Improvement / Continuous Development (CI / DI) principles in application development?
Yes/No MatrixServiceDevelopmentDatabaseDoes your company have experience in database development and enhancement capabilities for improved functionality and support to advanced data analytics?
Yes/No MatrixServiceDevelopmentDocumentationDoes your company have experience developing software documentation, to include systems administration manuals and software code documentation?
Yes/No MatrixServiceDevelopmentDocumentationDoes your company have experience developing, requirements documentation to include data dictionaries, data models, and the documentation of business rules?
Yes/No MatrixServiceDevelopmentDo you provide configuration, customization, and enhancement services through authorized 3rd parties for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceImplementationDo you provide installation & deployment services through authorized 3rd parties for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceMigrationMethodologyDoes your company have experience using Application Rationalization in conducting application analysis and assessment for migration to cloud environments?
Yes/No MatrixServiceO&MDatabaseDoes your company have experience in the sustainment of analytical databases?
Yes/No MatrixServiceO&MDo you provide maintenance services (e.g., technical support, updates, patching) for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceO&MDo you provide maintenance services (e.g., technical support, updates, patching) through authorized 3rd parties for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceProgramming LanguageDoes your company have experience with C#?
Yes/No MatrixServiceProgramming LanguageDoes your company have experience with C++?
Yes/No MatrixServiceProgramming LanguageDoes your company have experience with JavaScript?
Yes/No MatrixServiceProgramming LanguageDoes your company have experience with Python?
Yes/No MatrixServiceProgramming LanguageDoes your company have experience with React.js and Node.js?
Yes/No MatrixServiceTestingDo you provide on-site test support to include planning, execution, and analysis of live test events?
Yes/No MatrixServiceDevelopmentIntelligence, Surveillance, Reconnaissance (ISR)Does your company have experience conducting Intelligence, Surveillance, Reconnaissance (ISR) flight tests?
Yes/No MatrixServiceDevelopmentIntelligence, Surveillance, Reconnaissance (ISR)Does your company have experience developing and building low size, weight, and power Intelligence, Surveillance, Reconnaissance (ISR) prototype systems?
Yes/No MatrixServiceDevelopmentIntelligence, Surveillance, Reconnaissance (ISR)Does your company have experience developing and building Surveillance, and Reconnaissance (ISR) prototype systems?
Yes/No MatrixServiceDevelopmentIntelligence, Surveillance, Reconnaissance (ISR)Does your company have experience developing Intelligence, Surveillance, Reconnaissance (ISR) prototype systems that are platform agnostic?
Yes/No MatrixServiceDevelopmentDoes your company provide configuration, customization, and enhancement services for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceImplementationDoes your company provide installation & deployment services for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceMigrationDoes your company provide cloud migration serivces for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixServiceMigrationDoes your company provide cloud migration services through authorized 3rd parties for the <<PRODUCT, SERVICE, SOLUTION>>?
Multiple ChoiceSoftwareAccessibilityMobile DeviceIf the software <<PRODUCT, SERVICE, SOLUTION>> uses a mobile device, what mobile devices are supported?(Apple iPhone , BlackBerry, Google Android, Other)
Multiple ChoiceSoftwareAccessibilityWeb BrowserIf the software <<PRODUCT, SERVICE, SOLUTION>> uses a web browser, what web browsers are supported?(Apple Safari, Google Chrome, Microsoft Edge, Microsoft Internet Explorer (IE), Other)
Multiple ChoiceSoftwareAccessibilityHow do users access the software <<PRODUCT, SERVICE, SOLUTION>>?(Client Application, Mobile Device Application, Software as a Service (SaaS), Web Application, Web Browser, Other)
Multiple ChoiceSoftwareAnalysisBusiness Intelligence (BI)How long does the cloud <<PRODUCT, SERVICE, SOLUTION>> archive Business Intelligence (BI) data?(30 Days, 60 Days, 90 Days, 180 Days, 365 Days, Other)
Multiple ChoiceSoftwareAnalysisBusiness Intelligence (BI)How long does the software <<PRODUCT, SERVICE, SOLUTION>> archive Business Intelligence (BI) data?(30 Days, 60 Days, 90 Days, 180 Days, 365 Days, Other)
Yes/No MatrixSoftwareAnalysisBusiness Intelligence (BI)Does the software <<PRODUCT, SERVICE, SOLUTION>> provide access to archived Business Intelligence (BI) data via reporting tools to <<DO WHAT>>?
Yes/No MatrixSoftwareAnalysisBusiness Intelligence (BI)Does the software <<PRODUCT, SERVICE, SOLUTION>> provide access to real-time Business Intelligence (BI) data via reporting tools to <<DO WHAT>>?
Yes/No MatrixSoftwareAnalysisOperationsDoes the software collect <<DATA, EVENTS, LOGS, ERRORS>> and perform analysis?
Yes/No MatrixSoftwareAnalysisOperationsDoes the software consolidate <<DATA, LOGS, ERRORS>> from multiple <<SERVERS, SERVICES, ENVIRONMENTS>> and display them in one <<CONSOLE, DASHBOARD>>?
Yes/No MatrixSoftwareAnalysisPerformanceDoes the software monitor, identify, and fix code bottlenecks, memory leaks, slow database queries, infrastructure blockages, and provide in-depth performance analysis?
Yes/No MatrixSoftwareDevelopmentApplicationsDoes your company have experience in the development of web-based software applications?
Yes/No MatrixSoftwareDevelopmentDoDDoes your company have experience in the development or modification of software for the Department of Defense?
Yes/No MatrixSoftwareDevelopmentEmbeddedDoes your company have experience in the development of embedded software/firmware?
Yes/No MatrixSoftwareDevelopmentNavigationDoes your company have experience in the development or modification of guidance, navigation, and control software?
Yes/No MatrixSoftwareDevelopmentSensorsDoes your company have experience in the development of software for inertial sensors?
Yes/No MatrixSoftwareDevelopmentSensorsDoes your company have experience in the development of software for weather sensors?
Multiple ChoiceSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions allow for the setting and adjustment of workspace occupancy thresholds / occupancy limitations?(No, Yes: Percentage of Maximum Occupancy Limit, Yes: Occupancy Number, Other)
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementCan the workplace management solution log users in or out of their workspaces when entering or exiting the facility?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions allow for American with Disability Act (ADA) compliant workspaces to be restricted to a defined group of people?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions allow for long term or permanent reservations?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions provide access to both real-time and archived Business Intelligence (BI) data via reporting tools to support contract tracing (e.g., individuals, groups)?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions provide capabilities to restrict access / visibility of users (e.g., executives, flag officers) information from other users (e.g., general users)?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions receive and display user locations (e.g., desk, conference room) in real-time (e.g., employee locator)?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions support employee check-in / accountability (e.g., on-premise, teleworking, travel, leave)?
Yes/No MatrixSoftwareFacilitiesWorkplace ManagementDoes the workplace management solutions support employee status tracking (e.g., on-premise, teleworking, travel, leave)?
Multiple ChoiceSoftwareImplementationHow are the software <<PRODUCT, SERVICE, SOLUTION>> installed / deployed?(Server / Client, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), Web Application, Web Browser Extension / Plugin, Other)
Open EndedSoftwareImplementationAre there any hardware-infrastructure dependencies for the software <<PRODUCT, SERVICE, SOLUTION>> solution (e.g., Server, CPU, RAM)?
Open EndedSoftwareImplementationAre there any software-infrastructure dependencies or specialized integration software required for the installation / deployment of the software <<PRODUCT, SERVICE, SOLUTION>> (e.g., Operating System)?
Open EndedSoftwareImplementationWhat information does the software <<PRODUCT, SERVICE, SOLUTION>> require for minimum operations?
Open EndedSoftwareIntegrationMass Notification Systems (MNS)What Mass Notification Systems (MNS) can the <<PRODUCT, SERVICE, SOLUTION>> integrate with?
Yes/No MatrixSoftwareIntegrationMass Notification Systems (MNS)Does the software <<PRODUCT, SERVICE, SOLUTION>> integrate with Mass Notification Systems (MNS)?
Multiple ChoiceSoftwareIntegrationOffice Productivity ToolsDoes the software <<PRODUCT, SERVICE, SOLUTION>> integrate with Office Productivity Tools?(Microsoft Exchange, Microsoft Office 365, Microsoft Teams, Google G-Suite, Other)
Yes/No MatrixSoftwareIntegrationPhysical SecurityCan the software <<PRODUCT, SERVICE, SOLUTION>> monitor users entering and exiting a facility (e.g., building, limited access area) in real-time?
Yes/No MatrixSoftwareIntegrationPhysical SecurityDoes the software <<PRODUCT, SERVICE, SOLUTION>> integrate with entrance and exit barriers (e.g., badge gates)?
Yes/No MatrixSoftwareIntegrationWeather Alert SystemsDoes the software <<PRODUCT, SERVICE, SOLUTION>> integrate with Weather Alert Systems (e.g., National Weather Service)?
Yes/No MatrixSoftwareIntegrationDoes the software <<PRODUCT, SERVICE, SOLUTION>> provide Application Programming Interfaces (APIs) for integration with other services and systems?
Yes/No MatrixSoftwareO&MConfigurationDoes the software have the capabilities to ensure servers are automatically instrumented without having to manually install an application forwarder to thousands of servers.
Yes/No MatrixSoftwarePlanningMissionDoes your company have experience in the development of mission planning software?
Multiple ChoiceSoftwarePricingHow are software licenses priced?(SaaS: Enterprise, SaaS: Per User / Seat, Term: Enterprise, Term: Per User / Seat, Perpetual: Enterprise, Perpetual: Per User / Seat, Other)
Yes/No MatrixSoftwareDoes your company provide modeling or simulation <<PRODUCT, SERVICE, SOLUTION>> ?
Yes/No MatrixSoftwareDoes your company have experience in the development, modification, or use of <<PRODUCT, SERVICE, SOLUTION>> that simulates real-time tactical systems?
Yes/No MatrixSoftwareHas a Secure Software Development Attestation Common Form been completed for the proposed software?
Yes/No MatrixSoftwareHas the Secure Software Development Attestation Common Form been uploaded to the CISA Repository for Software Attestations and Artifacts (RSAA)?
Yes/No MatrixSoftwareIf a Secure Software Development Attestation Common Form has not been completed, has a Plan of Action & Milestones (POA&M) been developed?

PSHC

Question Type Question Answer (If not Open Ended)

Facilities

Highlight any questions below that you would like be included in your RFI
Question TypeQuestion
Yes/No MatrixDoes your company have experience working with, transporting and repairing this size piece of equipment?
Yes/No MatrixIs your company able to satisfy the safety and environmental regulations in accordance with the Statement of Work, along with local and state regulations?
Yes/No MatrixIs your company willing and able to modify your GSA contracts to include refurbished parts?
Yes/No MatrixIs your company able to satisfy the safety and environmental regulations in accordance with the Statement of Work, along with local and state regulations?
Yes/No MatrixDoes your company have a current approved DCAA accounting system necessary for performing cost type contracts?
Yes/No MatrixDoes your company have the capability to provide for {{ # }} buildings/structures to perform inspection/testing and preventive Maintenance?
Yes/No MatrixDoes your company have the capability to provide large scale grounds maintenance on a military installation or similar campus with multiple facilities with diverse administrative and industrial operations?
Yes/No MatrixDoes your company have experience with scheduling and performing PM and inspections for all equipment?
Yes/No MatrixDoes your company have experience providing elevator preventative maintenance/operations maintenance of similar of size and scope in the past 5 years?
Yes/No MatrixIs your company able to perform the services as stated in the draft RFQ for CONUS and OCONUS sites?
Yes/No MatrixAre the labor categories, experience, certifications and or training that you have used to perform Data Center Operations, available on your GSA Schedule contract?
Yes/No MatrixDoes your company have measures in place to ensure technicians/electricians are performing to company standards, national electrical code and ANSI/NETA standards?
Yes/No MatrixDoes your company have experience with IBM Tivoli Maximo Asset Management Computerized Maintenance Management Systems (CMMS) Version 7.5 or similar system?
Yes/No MatrixDoes your company have experience with GSALink building analytics system, or similar systems?
Yes/No MatrixDoes your company have all the required certifications for the different labor categories as mentioned in the SOW?
Yes/No MatrixDoes your company have experience managing a contract that covers multiple geographically separated locations?
Yes/No MatrixDoes your company have experience cleaning historic buildings?
Yes/No MatrixHas your company performed similar services at a location with grounds covering 15 or more acres?
Yes/No MatrixDoes your company have the management infrastructure and capacity to procure and manage the level of effort associated with this requirement?
Yes/No MatrixDoes your company provide installation and site preparation services in conjunction with the pre-engineered/pre-fab building? (SIN 238910)

Office Mgmt

Highlight any questions below that you would like be included in your RFI
Question TypeQuestionAnswer (If not Open Ended)
Multiple ChoiceIf your company's proposal includes a Cloud Service Offering (CSO), does it have a FedRAMP authorization?No, LI-SaaS, Low, Moderate, High
Multiple ChoiceWhat are your current inventory levels?Provide Ranges
Multiple ChoiceWhat is your company's typical delivery timeframe from receipt of order for the items?< 2 days, 2-5 days, 5-7 days, 8-14 days, 14-30 days, > 30 days
Open EndedIs there any aspect of this requirement that may limit or restrict your company's ability to bid?
Open EndedAre there other considerations for the <<PRODUCT, SERVICE, SOLUTION>> that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedWhat are the common risks and issues encountered when implementing the <<PRODUCT, SERVICE, SOLUTION>>?
Open EndedWhat technical information does the Government need to provide to support accurate proposals (e.g., cost, performance, schedule) for any future solicitations?
Open EndedIf software is included in your proposal, are there any software-infrastructure dependencies or specialized integration software required for the installation / deployment of <<PRODUCT, SERVICE, SOLUTION>> (e.g., Operating System)?
Yes/No MatrixDoes your company have the required certifications, skillsets, and talent for the <<PRODUCT, SERVICE, SOLUTION>>?
Yes/No MatrixDoes your company have experience managing a contract that covers multiple geographically separated locations?
Yes/No MatrixIs your company able to meet the minimum specifications above?
Yes/No MatrixDoes your company currently have all the labor categories that would satisfy the requirement on your price list?
Yes/No MatrixIf any required products or services are not currently on your GSA contract, are you willing to modify your contract to add those line items?
Yes/No MatrixDo the products your company would offer for this requirement help agencies meet FAR 23.103: "Agencies shall procure sustainable products and services (as defined in 2.101) to the maximum extent practicable." (please refer to https://www.acquisition.gov/far/23.103)

Scientific Mgmt

Highlight any questions below that you would like be included in your RFI
Question TypeQuestion
Yes/No MatrixDoes your company provide scientific services?
Yes/No MatrixHas your company obtained the appropriate FDA certifications that are needed to purchase the equipment or FDA certification needed from the manufacturer of the equipment?
Yes/No MatrixIs your company willing and able to modify your GSA contracts to include requested parts?
Yes/No MatrixDoes your company have an OEM certificate to service equipment or the ability to obtain one?

Security & Industrial

Highlight any questions below that you would like be included in your RFI
Question TypeQuestion
Yes/No MatrixDoes your company have experience working with, transporting and repairing this size piece of equipment?
Yes/No MatrixIs your company able to satisfy the safety and environmental regulations in accordance with the Statement of Work, along with local and state regulations?
Yes/No MatrixIs your company willing and able to modify your GSA contracts to include refurbished parts?
Yes/No MatrixIs your company able to satisfy the safety and environmental regulations in accordance with the Statement of Work, along with local and state regulations?
Yes/No MatrixDoes your company have a current approved DCAA accounting system necessary for performing cost type contracts?
Yes/No MatrixDoes your company have experience working with on Chemical, Biological, Radiological, and Nuclear (CBRN) subject matter?
Yes/No MatrixDoes your company have experience developing and building Surveillance, and Reconnaissance (ISR) prototype systems?
Yes/No MatrixDoes your company have experience developing ISR prototype systems that are platform agnostic?
Yes/No MatrixDoes your company have experience developing and building low size, weight, and power ISR prototype systems?
Yes/No MatrixDoes your company have experience conducting ISR flight tests?
Yes/No MatrixIs your company willing and able to modify your GSA contracts to include requested parts?
Yes/No MatrixDoes your company offer FIPs compliant Physical Access Control Systems?

Systems Engineering and Integra

Highlight any questions below that you would like be included in your RFI
Question TypeQuestion
Open EndedWhat is your company's technical systems engineering process for developing, maintaining and managing an enterprise-level system-of-systems which requires both horizontal and vertical integration across different platforms and components?
Open EndedWhat is your company's technical process for managing the end-to-end architecture of the system-of-systems?
Open EndedWhat is your company's systems engineering methodology for inserting vertical integrations into a horizontal system-of-systems?
Open EndedWhat is your company's systems engineering methodology for ensuring cybersecurity is an integrated discipline and designed into all components across the horizontal and vertical integration of a system-of-systems?
Open EndedIn a system-of-systems, what are your systems engineering methodologies for managing and auditing authorized access in multiple security-classification-level environments that span the horizontal and vertical components and domains?

a. How will your company ensure and validate authorized access only for trusted parties and end-users in real-time?

b. How will your company implement zero-trust policies to ensure authorized end-users gain access to designated systems while simultaneously preventing unauthorized access from other end-users within the network?

Open Ended Describe your company's systems engineering methodology for implementing applicable security procedures to assure data integrity and protection from unauthorized disclosure, particularly during development efforts.

a. How do you ensure the organization that owns the data defines the data classification?

b. How do you communicate and ensure project team awareness of all the types of data and of any classified or proprietary algorithms used in the system-of-systems or any of its components?

Open EndedIn a system-of-systems, what is your company's systems engineering business process to ensure use of open technology (i.e. hardware, software) to the maximum extent possible?
Open EndedWhat is your company's systems engineering methodology for ensuring compliance with Department of Defense, Federal Government and ISO standards and policies?
Open EndedWhat is your company's systems engineering methodology for utilizing Model-Based System Engineering (MBSE) as an integral part of the technical baseline to facilitate understanding; aid in decision making; and to explain, control and predict events?

a. Expound on your MBSE approach utilized to support behavioral analysis, system architecture, requirement traceability, performance analysis, simulation, and testing.

b. How will you employ MBSE to drive more systems engineering depth without a proportionate increase in costs?

Open EndedExplain your company's systems engineering business processes required for achieving 1) rigor and precision; 2) effective team (internal) and client (external) communications; 3) management of complexity; 4) increased productivity/quality; and 5) reduced risk.
Open EndedHow does your company employ systems engineering design-build-test methodology to ensure defects are detected and identified at the earliest point possible thereby maintaining program affordability, protecting mission schedule and preserving cost baseline?
Open EndedDescribe your company's systems engineering methodology for trade-off decision-making in consideration of capability, risk, schedule and cost baseline factors.
Open EndedWhat is your company's systems engineering methodology to trace project lifecycle activities and work products with mapping back to the defined project objectives and requirements?
Open EndedDescribe your company's systems engineering change control process.

a. How do you collect, validate and authorize system changes?

b. How do you assess, test and validate system or component change impacts across the horizontally and vertically integrated system-of-systems?

Open Ended In a system-of-systems, describe how your company will employ an integrated system model to address multiple aspects of a horizontally and vertically integrated system.

a. How will you ensure and maintain integration across different domains and product teams (i.e. program management, manufacturing, development, modeling, product support, testing, and cost analysis, etc.)?

b. How will you create and maintain an integrated product data set that contains the artifacts defining the system-of-systems and its related components (i.e. system architecture, models, specifications, notes, metadata or attributes, design requirements, software bank, visualization, test data, inspection requirements, etc.)?

Open Ended Describe your company's systems engineering methodology for designing user interfaces within a system-of-systems.

a. What is your approach to designing an interface that is appropriate for users, content and operating environment?

b. How will you determine the interface levels for all categories of users?

c. For interactive user environments, what is your systems engineering approach for prototyping the user interface?

d. What is your process methodology to ensure that effective security controls are designed into the user interface?

Open Ended Describe your company's systems engineering process methodology for test planning.

a. How do manage and integrate the resources, responsibilities and techniques needed to plan, develop and implement the testing phases and activities?

b. How do you manage the test phases (i.e. unit test, integration test, system test, and acceptance test) for best value achievement of test requirements in line with system scheduling and cost controls?

c. How do you develop and manage the one-off requirements and activities of prototype testing?

Open Ended Describe your company's systems engineering methodology for installing and deploying new systems, components and upgrades.

a. How will you plan installation and deployments to ensure minimum disruption to ongoing mission activities and maintain mission continuity throughout the installation and deployment phases?

b. How will your company manage installation testing to verify and validate 1) security functions; 2) integration with current software; 3) interfaces with other systems; and 4) system functionality based on the requirements?

Open Ended Describe your company's systems engineering methodology for managing and addressing system failures, processing failures, component failures and bad code?

a. How will you proactively identify issues, assess impacts, identify solutions, and implement fixes to ensure mission security and continuity?

b. How will you manage surge requirements to address failures in a short timeframe?

Open EndedWhat is your company's systems engineering process methodology to implement, transition and sustain a best practice mindset into the engineering culture of your team?
Open EndedWhat are your company's personnel management practices and tools ensuring that you maintain a qualified and happy workforce?

a. What are your methodologies to ensure a consistent pipeline of qualified systems engineering personnel?

b. How do challenge and develop your personnel to achieve their highest potential?

Open Ended What is your company's approach to ensure that systems engineering is integrated into the total program mission structure ensuring you maintain a system lifecycle that is controllable, predictable and repeatable?

Supplies

Highlight any questions below that you would like be included in your RFI
Question TypeQuestionAnswer (If not Open Ended)
Yes/No MatrixIs your company able to meet the minimum specifications in the Draft Requirements Document?
Yes/No MatrixDoes your company have a current approved DCAA accounting system necessary for performing cost type contracts?
Multiple ChoiceWhat are your current inventory levels?Provide Ranges
Multiple ChoiceWhat are your delivery time lines?Provide Timeframe Ranges

Transportation and Logistics

Highlight any questions below that you would like be included in your RFI
Question TypeQuestion

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