PWS WRALC Production Overhead 5 Oct 21.pdf

PERFORMANCE WORK STATEMENT

Warner Robins Air Logistics Complex Production Overhead Support

5 October 2021

1.0 DESCRIPTION OF SERVICES. The contractor shall supply labor, management and travel for support for Warner Robins, Air Logistics Complex, Workload & Analysis Branch (WR-ALC/OBW), Robins Air Force Base, GA. The production overhead manpower services to be included are as follows:

Title Gov’t Equivalent to Hours Per FTE

Production Control Clerks I GS-1150-12, Step 5 1872 Production Control Clerks II GS-1150-13, Step 6 1872

Schedulers GS-1152-09, Step 1 1872 Material Subject Matter Expert GS-0343-13, Step 6 1872

Planners GS-0895-11, Step 5 1872

Supervisors GS-1150-13, Step 3 1872

1.1 PRODUCTION CONTROL CLERKS (SECRET CLEARANCE, Production Control

Clerks I, GS-12 Step 5 Equivalent, must possess 5 Years of Experience. Production Control Clerks II, GS-13 Step 6 Equivalent, must possess 6 years of experience) Telework not authorized.

1.1.0 Parts Ordering

1.1.0.1 Ordering parts through Air Force Depot supply systems to support aircraft

Programmed Depot Maintenance (PDM) and Unprogrammed Depot Level Maintenance (UDLM) workload.

1.1.0.2 Tracking all part orders until part is received by mechanics and/or requestors.

1.1.0.3 Monitoring parts backorders and working with DLA-Aviation Customer Support Specialists (CSS) to upgrade backorders when needed.

1.1.0.4 Tracking or expediting the flow of materials, parts and equipment within or between WRALC production facilities and storage facilities to meet PDM need dates.

1.1.0.5 Assisting in researching parts shortages and initiating action to correct these deficiencies.

1.1.0.6 Attending aircraft tail team meetings and briefing parts supportability actions when requested.

1.1.0.7 Working with aircraft planners to obtain approval on all parts orders not planned on the aircraft Bill of Material (Non-BOM) or orders that exceed the BOM unit per assembly quantity.

1.1.0.8 Keeping a file of all planner approved Non-BOM orders. Any Non-BOM order must have planner approval documentation 100% of the time. There is a 100% inspection requirement. (Inspection will be by Planner Chief and negative issues reported to COR.)

1.1.0.9 Initiating mission incapable (MICAP) upgrade actions to the CSS when requested by production for parts orders that will not meet aircraft gate need time frames.

1.1.0.10 Performing Job Order Number (JON) changes on Cannibalization (CANN)/Rob backorders.

1.1.0.11 Processing maintenance turn-ins and tracking Due-In from Maintenance (DIFM) parts orders.

1.1.1 Research and Supportability

1.1.1.1 Performing research on parts requests to ensure the correct National Stock

1.1.1.2 Number (NSN) is ordered using FedLog, D043A (Master Item Identification

Control System), Department of Defense Electronic Mail (DoD EMALL) and/or other logistics systems as required.

1.1.1.3 Ensuring paperwork is accurate as determined by the on-site COR.

1.1.1.4 Performing supportability checks to determine availability of parts by checking all possible sources of supply that can include DLA wholesale, shop service center pre positioned stocks, pre-assembled kits, pseudo storage stocks, and bench stock.

1.1.1.5 Attending Government provided training on how to conduct proper parts research using D043A and order parts using the Material Processing Systems (MPS) and/or Automated Bill of Material (ABOM)/Navair Industrial Material Management System (NIMMS).

1.1.1.6 Utilizing locally developed web based tools, Role Oriented Consolidated Information System (ROCIT) and Center of Parts Activity (COPA) to assess parts supportability actions.

1.1.1.7 If required, supporting the Maintenance Requirements Supportability Process (MRSP) tactical teams to assess parts supportability requirements to ensure parts are available at the right time and place to support Aircraft production flows.

1.1.2 Turn-in of Material

1.1.2.1 Preparing and turning in excess material to DLA Supply as required. Normally, the mechanic or another individual will return excess material to the material coordinators for turn-in.

1.1.2.2 Preparing paperwork and processing transactions in ABOM/NIMMS.

1.2 MATERIAL SUBJECT MATTER EXPERT (SME) (SECRET CLEARANCE, Subject

Matter Expert, GS-0343-13 Step 6 Equivalent, must possess 6 years of experience) Situational Telework must be authorized by the Contracting Officer who will intern coordinate with Functional Services Manager and Contractor.

1.2.0 The contractor shall provide the WR-ALC/OB senior leadership team with a Material Subject Matter Expert for strategic planning and performance management across the WR- ALC and AFSC organizations to meet the strategic goals of the Warner Robins Air Logistics Complex (WR-ALC).

1.2.1 The contractor shall provide the full range of functional and subject management expertise described in the following paragraphs of the PWS. This expertise shall be provided for strategic planning and performance management across the WR-ALC and AFSC organizations, logistics and operations support, functional subject matter expertise, process standardization and improvement, operational support services as requested by the Air Force and WR-ALC/OB. Additionally, the contractor may be required to serve in a capacity as a contractor Wing level material system analyst as duties arise.

1.2.2 The work to be performed will be accomplished at WR-ALC/OB in support of Robins AFB operations and other Air Force functions when required. Daily tasking may range from simple to highly complex efforts requiring contractor expertise that will correlate to the complexity of the requirements. Task performance requirements and standards associated to each assigned duty outlined in the Performance Work Statement will be agreed upon prior to delegation of any work assignments by the government.

1.2.3 The contractor shall provide support for the WR-ALC/OB in the areas of supply chain management planning and analysis in support of implementation and sustainment of strategic logistics business transformation efforts.

1.2.4 Utilizing the tenets and relevant tools of the Art of the Possible to execute duties, the contractor shall conduct day-to-day tasks, and integrate with other agencies. The contractor shall be able to explain how Art of the Possible principles and Leadership Model tenets are used in actions, activities, and duties.

1.2.5 The contractor shall take ownership of assigned workload; develop and implement plans to achieve directed tasks; communicate status orally and in written form; identify risks and issues and elevate to program and government leadership as necessary, and execute with little oversight.

1.2.6 The contractor shall apply experience in maintenance material processes and evaluating processes relating to logistical initiatives affecting the Wing. This includes ensuring compliance in maintenance material processes, developing and assisting in the management and process for new initiative concepts that involve automated maintenance material systems, and responsible for developing process improvement with problem resolution.

1.2.7 The contractor shall represent WR-ALC/OB locally and independently while interacting with high level Center, Complex, and Group senior leaders on strategic goals and objectives, performance measurement issues and status as well as process standardization issues. Specifically, the contract shall perform the following tasks:

1.2.7.1 Interact with AFSC leaders to ensure AFSC Strategic Goals and Objectives are understood and being attained. Gain local ALC/CC, SCMWG, DLA and functional insight in order to better understand resource decision making and to improve Complex-Level effectiveness and efficiency.

1.2.7.2 As directed by WR-ALC/OB attend 448 SCMW and Complex execution-level performance management meetings and prep sessions.

1.2.7.3 Facilitate Complex/Group level decisions, viewpoints and action items related to performance management, ensuring enterprise perspective is shared at all locations.

1.2.7.4 The contractor shall support the integration of strategic planning and performance management efforts at Robins AFB.

1.2.7.5 Establish, develop and maintain effective working relationships with coordinating organizations.

1.2.7.6 Provide daily updates to WR-ALC/OB supervisor on Complex/ Group level decisions, viewpoints and action items related to performance management.

1.2.7.7 Maintain action item status on all performance measurement related issues.

1.2.7.8 Participate in working level performance management working sessions.

1.2.7.9 Act as interface to local organizations and higher headquarters to support them in producing metrics analysis on schedule.

1.2.7.10 Evaluate supply chain performance measures and develop solutions for problems.

1.2.7.11 Maintain situational awareness of all LGS Road to Goals (RtG) and assist

LGS RtG OPRs as required.

1.2.7.12 The contractor shall prepare and deliver written correspondence and oral presentations on complex topics, issues and projects to secure program support, resolve issues, ensure enterprise perspective and provide status to senior leaders.

Additionally the contractor shall develop and prepare a variety of correspondence and other packages, briefings, charts, and background papers.

1.2.7.13 Upon request, the contractor shall support WR-ALC/OB in process standardization activities and performing supply chain problem solving analysis. This includes participation in special projects and initiatives; receiving, reviewing, coordinating and responding to SOCCERs, taskers, and ad-hoc requests in a timely manner.

1.2.7.13.1 Identify opportunities to improve “tailored” Depot Maintenance, SCM, ABW, other business areas through integration.

1.2.7.13.2 Identify areas where WR-ALC AFSC Organizations do not meet Art of the Possible principles (e.g. Standard Metrics, Transparency, Accountability, Credibility, and Leadership model tenets

1.2.7.14 The contractor shall support various committees and groups to analyze problems, new procedures, regulations, system applications and similar projects related to the activities of the Complex.

1.2.7.15 The contractor shall develop various plans and operating instructions (OIs) to ensure comprehensive maintenance material support throughout the Complex.

1.2.7.16 The contractor shall serve as a technical advisor to the Maintenance Complex Commander, Financial Director and others in direct supervision to adopt assigned material systems and processes.

1.2.7.17 The contractor shall plan, organize, facilitate and oversee the activities for Process Improvement initiatives in the Maintenance Complex on material support issues.

1.2.7.18 The contractor shall work to achieve and support quality improvement in all products and services.

1.3 SCHEDULERS. (SECRET CLEARANCE, Schedulers, GS-1152-9 Step1 Equivalent, must possess 1 year of experience.) Telework not authorized. The contractor shall provide support to develop plans, perform reviews, and prepare inputs for Depot Maintenance programs as the source of repair and in support of organic workload. The contractor employees shall perform these duties as required by AFSCMAN 21-102 and includes the following:

1.3.0 Review, validate, and process workload induction documents and ensure adequate funding is available to cover requirements for adjustments.

1.3.1 Verify unit repair costs and requirement inputs are correct in the maintenance legacy systems.

1.3.2 Integrate unprogrammed scheduling requirements into existing production schedules without detrimental impact to previously scheduled workloads.

1.3.3 Customer complaints: No more than 2 customer complaints per month related to basic services for performing planning or scheduling functions as described in paragraphs 1.1 and 1.2. Customer Complaints will be submitted to the government Contracting Officer Representative (COR) from any of the production supervisors who have schedulers working within their area of responsibility. The COR will review the Customer Complaint to determine if it is valid. If it is a valid complaint, the COR will submit a Performance Assessment Report to the contractor for corrective action.

1.3.4 Contractor Self-Identify: All contractor employees shall clearly be identifiable as contractors at all times.

1.3.5 Government issued identification badges and any contractor badges shall be worn above the waistline during the individual's duty hours. Any contractor-supplied badges shall be worn by contractor management staff and personnel, will be visible at all times, and at a minimum, will state: CONTRACTOR, the employee's full name, employing company's name, and position (i.e., CONTRACTOR, Jane A. Doe, XYZ Company, Job Title).

1.3.6 Contractor identification shall include conversations, mail, email, teleconferences, video teleconferences, faxes, and/or other electronic communication whether with government personnel, other contractor personnel, or with the public when supporting this contract where their status as contractor employees might not otherwise be apparent or where they might be mistaken for civil service employees.

As a minimum, contractor management staff and personnel shall clearly identify themselves using the label "contractor" in email addresses in accordance with Federal Acquisition Regulation (FAR) 37.114, Special Acquisition Requirements; opening ALL phone conversations with a statement materially the same as, [office name], I am [employee name], a [prime contractor's company name] employee" including the employing contractor's name in the letterhead and/or signature block of any written correspondence; and any other means necessary.

1.3.7 Contractor Engagement with Industry and Non-Disclosure Agreements (NDAs).

The contractor employees may be required to assist in market research and attending industry days or other meetings with other potential contractors; however, the following must be considered:

1.3.7.1 Support contractors should not ordinarily attend - only if absolutely necessary.

1.3.7.2 Support contractors must be identified at the beginning of the event by name and business entity as well as remain identifiable throughout the event (aka name tag/badge/etc.).

1.3.7.3 Support contractors cannot be the action officer, point of contact, or otherwise act or appear to act in an inherently Governmental function (aka a decision maker or program manager).

1.3.7.4 Discussions shall only involve publicly available information.

1.3.7.5 Support contractors shall already have a signed NDA if they are working an ongoing source selection.

1.3.7.6 Support contractors shall not sign industry provided NDAs.

1.3.8 Contractor Handling of Scientific and Technical Information (STINFO). STINFO is recorded information related to experimental, developmental, or engineering works that can be used to define an engineering or manufacturing process, or to design, procure, support, maintain, operate, repair, or overhaul material.

1.3.8.1 The contractor is responsible for properly identifying and handling STINFO.

This includes recognizing STINFO, recognizing what a Distribution Statement is and know how to use it, disseminating STINFO to the widest appropriate audience while protecting it from falling into the wrong hands, destroying STINFO properly, and involving the proper people when handling STINFO.

1.3.8.2 Contractors working as schedulers may be heavily involved with handling STINFO during procurement processes (such as Requests for Quotes (RFQs). The contactor scheduler employees shall complete the five (5) online STINFO courses and pass the five (5) exams prior to access or use or release of any STINFO. The courses and exams are available through the Acquisition Workbench at this url:

https://af-aqweb.deps.mil/_Layouts/STINFO/EducationHome.aspx

1.3.8.3 The contractor shall obtain written approval of the appropriate government point of contact prior to release of STINFO data. No unauthorized release of STINFO data will be permitted.

1.3.9 Logistics Supply Chain Support Tasks

1.3.9.1 Participate in supporting new maintenance and supply chain processes like

Logistics Requirements Determination Process (LRDP), Integrated Planning and Execution Sustainment Process, Depot Supply Chain Management Automation Tool (DSCM AT), and Maintenance Requirements Supportability Process (MRSP) Supportability Reviews. Review correspondence, develop presentation briefings and studies to ascertain potential impacts to WRALC efforts on maintenance and supply support as well as draft and coordinate correspondence and briefings in support of WRALC senior management. Evaluates Aircraft Programmed Depot Maintenance (PDM) production activities to identify targets of opportunity, and https://af-aqweb.deps.mil/_Layouts/STINFO/EducationHome.aspx recommend MRSP improvements to achieve greatest outcome for increasing throughput and reducing costs.

1.3.9.2 Perform maintenance and supply data collection, perform root cause analysis, create mitigation plans, perform A/C PDM schedule analysis to include linking parts to the schedule/Gates, measuring planning & ordering accuracy, measure front-end supportability requirements planned during strategic & operational MRSP reviews against actual Tactical requirements ordered, and measure point of use kitting effectiveness & utilization.

1.3.9.3 Assist Maintenance Material Integrator in developing, measuring, and supporting Aircraft squadrons with List of Material, point of use task kitting, single item due date performance and Facilitate Other Maintenance program.

Participate/engage in Lean events, Air Force Smart Ops 21 A3 events and Rapid Improvement Events for Maintenance Production and Supply Chain issues and provide SME support where needed.

1.3.9.4 Contractor will assess material planning and production support training effectiveness, provide SME support for hands-on training, track performance training metrics and identify shortfalls that require additional training on a case-by-case basis.

1.3.10 Research and Analysis - The Contractor shall be responsible for:

1.3.10.1 Conduct analysis of Depot Maintenance and Supply Chain support issues associated with business processes administered by AFSC, Air Force Material Command (AFMC), 638Supply Chain Management Wing (SCMW), WR-ALC, DLA-Aviation, DLA Richmond, & DLA-DDC.

1.3.10.2 Perform analysis, assessments or studies to support WR-ALC senior leadership strategic goals. Analysis may address, but is not limited to, such areas as Planning, Scheduling, Cost Management, Maintenance Requirements Supportability Processes, and Continuous Process Improvement (CPI).

1.3.10.3 Conduct assessments and analysis of current depot maintenance organizational states, performs gap analysis of current and desired states, and provide conclusions and recommendations supporting management objectives.

1.3.10.4 In coordination with process owner, develops transition plans and provides assistance towards implementing a disciplined, comprehensive, and flexible program and project management processes, including monitoring of project metrics, coordinating, and reporting based on Government-approved cost, schedule, performance, and risk baselines.

1.3.10.5 Ensure 100% of the time that analysis and chart development are completed 5 workdays prior to a scheduled briefing as long as data is available.

1.3.11 Basic Services – Key Personnel Requirement - Contractor will provide Senior Logistician personnel who meet or exceeds the minimum requirements below:

1.3.11.1 The key personnel will have expertise in the Programmed Depot

Maintenance (PDM) field using and analyzing data from the following systems:

Programmed Depot Maintenance Scheduling Systems (PDMSS)/G097, CONCERTO, D035K, Depot Maintenance Accounting and Production System

(DMAPS), G005M/Bill of Material, Material Processing System (MPS), G004L (Job Order Production Management System), COGNOS, Defense Logistics Agency (DLA) Center of Parts Activity (COPA), DLA EMALL, LIMS-EV, and Role Oriented Consolidation Information Tool (ROCIT). The key personnel will also provide support for the Depot Supply Chain Manager (DSCM), and the role of Supply Chain Management Group (SCMG), Air Force Sustainment Center (AFSC), Air Force Material Command (AFMC), Logistics Requirements Determination Process (LRDP) and Maintenance Requirements Supportability Process (MRSP) Teams, WR-ALC/Depot Supply Chain Manager (DSCM) and the Supply Chain role of DLA, Life Cycle Management Center (LCMC), and 638 Supply Chain Management Group (SCMG).

1.3.11.2 The key personnel will be SME in the Material Planner and Production Support Technician (PST) roles and supporting systems to include creating SQL queries to pull data from local data marts and creating PIVOT tables in Microsoft Excel to display data.

1.3.11.3 The key personnel will be SME to provide support in process improvement processes to include process mapping and flow charts, developing performance metrics and measure effectiveness and managing schedules and projects.

1.4 PLANNERS/ENGINEERING TECHNICIANS. (SECRET CLEARANCE, GS-0895-11,

Step 5 Gov’t Equivalent, Aircraft/ Exchangeable Planners must possess 5 years of experience.)

Telework not authorized.

The contractor shall provide support to perform research, develop plans and initiate job acceptance documents for production planning, manufacture/modification planning and methods improvement. The contractor employees shall perform these duties as required by AFSCMAN 21-102 and includes the following:

1.4.1Perform preliminary investigation and analysis of total work requirements through coordination with government production personnel and supportability functions.

1.4.2 Identify and obtain all necessary information regarding special tools, support equipment, technical data, blueprints, etc., needed to support the production process. This includes handling of STINFO as identified in PWS section 1.7.

1.4.3 Arrange workload in proper sequence of completion to assure overall efficiency and effectiveness of production operations considering shop layouts, work flow sequence, manpower (skills and quantities) and material requirements.

1.4.4 Develop workload planning packages, establish labor standards, equipment, facility standards and develops and maintains Bill of Materials and Work Control Documents.

1.5 SUPERVISORS. (SECRET CLEARANCE, Supervisors, GS-1150-13 Step 3 Equivalent, must possess 3 years of experience.) Telework not authorized. Shall receive and delegate daily/weekly work assignments, conduct PACS certification/recertification, track/schedule employee vacation time to include workload shifts, assist with Quality Deficiency Report (QDR) investigations, assist employees with access/input to systems (e.g. ATACS, DMAPS, etc.), ensure safety and security compliance (i.e. WR-ALC/OBW food and drink policy, active shooter, fire/weather alerts, participation in VPP, etc.) and manage/facilitate monthly safety briefings. The Supervisor is the Contractor liaison for Government on-site training, and will also provide assistance with accident/OSHA reporting. The Supervisor will also manage the Monthly Status Report (MSR) process. Supervisor shall provide acknowledgement of response to government point of contact within one business day of request. No more than one late response per quarter.

1.6 No more than 2 customer complaints per month related to basic services covered in previous paragraphs.

1.7 Place of Performance. The place of performance for this contract shall be at Warner Robins Air Logistics Complex, Robins AFB, GA, 31098.

1.8 Monthly Activity Report. The Contractor shall provide a monthly certified activity report.

The report shall be submitted via PDF and Excel document. The report shall include the position description, employee name, weekly sum of hours worked for the corresponding position, and any issues, concerns, or programmatic changes. See attached example for submission. (CDRL A001, DI- MGMT-80368A/T, Status Report)

1.9 Employment. Prior to performance under the positions specified in paragraphs 1.1-1.5, the contractor shall provide an employee qualification package for government review and approval. The qualification package shall contain the employee’s resume. The resume must clearly show the employee’s meets the required experience for each labor category. A resume from the same employee cannot be used for two or more labor categories. If the resume is not from a current employee of the contractor, a letter from the potential employee stating their willingness to work for the contractor is required. For the entire duration of this contract, every employee considered for one of the above positions shall submit a qualification package for the position and must be approved by the Contracting Officer prior to performance.

1.9 Travel. Contractor travel is required in support of these services, and it shall be approved and negotiated in advance by the Contracting Officer at time of travel. These TDYs are in support of Hazmat operational issues on behalf of WR-ALC. There will be approximately 4 TDYs on the East Coast that will require air travel. The length of these trips will not exceed 5 business days. There will be a need for rental car. Reimbursement for travel is limited to costs authorized in the Joint Travel Federal Regulation (per diem) and fair market value for travel cost. The estimated annual cost is $12,000. *Note Fee/Profit are not authorized for reimbursement of travel.

2.0 SERVICES SUMMARY (SS).

Performance Objectives PWS Para. Performance Threshold

Any Non-BOM order must have planner approval documentation 100% of the time.

1.1.1.3 No more than two validated customer complaints.

Perform Basic Services 1.5 No more than two validated customer complaints.

Monthly Activity Report

1.8

No more than two late submittals annually.

Provide Continuous Service 2.1.2

Contractor shall provide continuous service, 90% of the time per position.

Vacancies 4.5

Contractor shall fill vacancies within 10 business days of employee vacating position.

2.1 Government Surveillance/Inspection. In accordance with FAR clause 52.246-4, the Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. This will not relieve the Contractor of responsibility for providing adequate quality control measures or from any contract requirement. The Government will ensure Contractor performance is effectively monitored and documented.

2.1.1 The Government Contract Surveillance Management Office (CSMO) shall periodically evaluate the Contractor’s performance by appointing a Primary and Alternate Contracting Officer Representative (COR) for the contract. The Government has the option to request a meeting with the Contractor at any time to discuss Contractor performance. The Contractor shall comply with all Government inspection efforts.

2.1.2 The Contractor shall provide continuous service, 90% of the time per position. The Contractor shall ensure the any additional break in service is back-filled by qualified/equivalent personnel. (CDRL A001, DI- MGMT-80368A/T, Status Report)

3.0 GOVERNMENT FURNISHED PROPERTY (GFP). The Government will provide laptop computers for the Subject Matter Expert employee to use in accomplishing contract requirements. The Contractor shall track, secure, and account for all GFP IAW FAR 45 and DFARS 245. See the GFP attachment that lists the applicable GFP. The GFP attachment is generated from the GFP module in the Procurement Integrated Enterprise Environment (PIEE) system.

3.1.1 The Contractor shall coordinate with the Government Representative to ensure the laptop is maintained according to Government specifications and receive all required Government software/hardware updates. Only one (1) employee, subject matter expert, requires a laptop to telework. The remaining employees will be required to work on site for support of mission.

4.0 GENERAL INFORMATION.

4.1 Government Representatives. The following individuals will serve as Government Representatives for Warner Robins Air Logistics Complex.

4.2

Contractor Program Manager. The Contractor shall provide a Program Manager who shall be the single point of contact between the Contractor and the Government. The name and phone number of the Contractor’s Program Manager shall be provided in writing to the Contracting Officer, Government Representatives, and COR no later than five (5) calendar days after contract award date.

4.3 Place of Performance and Hours of Work. On-site contract services shall be performed at the Warner Robins Air Logistic Complex. The work will take place in buildings, but not limited to 47, 81, 82, 83, 110, 120, 125, 140, 155, 210, 300, 309, 364, 20031, 125 trailer and AMFF at Robins Air Force Base, GA and is subject to change per Government direction. The Contractor’s work hours (shifts) shall normally be an 8 hour shift, Monday through Friday. The Government may adjust the Contractor’s work hours based on workload requirements, with the flexibility to start work earlier, work odd shifts, and/or work weekends. The Government will provide the Contractor the required work hours (schedule) for contractor personnel, and will provide a 48-hour notice prior to changing any work hours.

4.3.1 Additional hours outside of normal shift. The Government may require support for any labor category outside the regularly scheduled shift. These hours are not to be counted toward 90% minimum performance threshold as established in para. 2.1.2. These hours shall be included in the monthly rate for each labor category and shall not be billed separately. For planning purposes only, the government estimates an additional 20 hours outside of the normal shift may be required per employee per month.

4.3.2 Contractor shall not work when government is not on site working in the same location as contractor.

4.4 Recognized Holidays. Unless otherwise required by the Government, the Contractor shall not have access to Government facilities to work on federal holidays such as but not limited to:

New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Days, Thanksgiving Day, and

Primary Government Representative Alternate Government Representative Name: David Tribble Name: Stanley Harrell Unit: WR-ALC/OBWC Unit: WR-ALC/OBWC Phone: 478-222-3510 Phone: 478-222-3055 Email: david.tribble@us.af.mil Email: Stanley.harrell@us.af.mil

Christmas Day. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

4.5 Vacancies. Contractor shall fill vacancies within 10 business days of employee vacating position. Prior to beginning work, contractor must ensure that employees have met the Secret security clearance. No additional days will be given to obtain the clearances. (CDRL A001, DI- MGMT-80368A/T, Status Report)

4.6 Security Requirements.

4.6.1 Government Security Regulations. The Contractor shall ensure personnel, information, system, facility, and international security requirements are met in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), Air Force Instruction (AFI) 31-101, Integrated Defense.

4.6.2 Contractor Security Clearance. This requirement does require a Secret security clearance. The Contractor shall ensure Contractor personnel have a valid security clearance appropriate to the access required for proper accomplishment of contract/order requirements.

Contractor personnel shall not be authorized access to classified and/or sensitive, but unclassified, information and/or materials or be permitted to work on classified and/or sensitive, but unclassified, projects and/or programs without a proper security clearance and a need-to-know. Contractor personnel whose clearances have been suspended or revoked shall immediately be denied access to classified and/or sensitive, but unclassified, information.

4.6.3 Communications Security (COMSEC). The Contractor shall use only secure communications methods and/or equipment to transmit or otherwise transfer classified and/or sensitive, but unclassified, information in accordance with DoD 5220.22-M.

4.6.4 Access to Government Systems/Issuance of Common Access Cards (CAC). The Contractor shall ensure a CAC is obtained by all contractor/subcontractor personnel who require access to DoD computer networks/systems, for DoD facility entry control and/or for physical access to facilities and buildings to perform tasks under the contract/order. The Contractor shall provide a list of contractor/subcontractor personnel who require a CAC to the PCO. The Government will provide the Contractor instruction on how to complete a Contractor Verification System (CVS) application and notify the Contractor of approval/disapproval of contractor/subcontractor personnel application. Contractor/subcontractor personnel shall obtain the CAC from the local Real Time Automated Personnel Identification Documentation System (RAPIDS) issuing facility [usually the Military Personnel Flight (MPF)].

4.6.4.1 The Contractor shall immediately report a lost or stolen CAC as directed by local Government policy. The Contractor shall notify the PCO of any change to the list of contractor/subcontractor personnel who require a CAC and provide an updated list within five business days. The Contractor shall return a CAC within five business days once contractor/subcontractor personnel no longer require computer network/system access and/or facility access. The Contractor shall return an expired CAC within five business days after the expiration date. The Contractor shall return any and all CACs within five business days after completion/termination of the contract as directed by local Government policy.

4.6.5 Operations Security (OPSEC). The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. The Contractor shall comply with DoDD 5205.02E “DoD Operations Security”, DoD Manual 5205.02-M and AFI 10-701 “Operations Security” to protect United States (U.S. Government interest. The Contractor shall ensure compliance with OPSEC requirements including procedures to protect classified and/or sensitive, but unclassified, Government projects and/or programs. The Contractor shall ensure Contractor personnel who perform work at Robins AFB or another Government facility comply with the OPSEC procedures of the facility.

4.6.6 Security Incident or Violation. The Contractor shall immediately notify the Government Security Office of any potential or actual security incidents or violations including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.6.7. Supply Chain Risk Management. The Contractor shall implement risk management procedures to ensure that system, equipment, components, software, maintenance equipment, and supplies do not incorporate counterfeit parts, malicious code, or other elements that would allow adversaries to gain access to data and critical program information and disrupt operations.

Contractor risk management procedures shall comply with:

a. Air Force Pamphlet (AFPAM) 63-113, Program Protection Planning for Life Cycle Management,

b. SAE Aerospace Standard AS5553C, Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation and Disposition,

c. National Institute of Standards and Technology (NIST) Special Publication 800-53 Rev 5, Security and Privacy Controls for Information Systems and Organizations.

4.7 Contractor Identification. Contractor personnel shall wear visible identification designating them as contractors at all times while on Robins Air Force Base.

4.8 Contractor Vehicle Entry. The Contractor shall contact the Robins Air Force Base Visitor's Center to and comply with local procedures for obtaining credentials and vehicle entry.

Information may be obtained by calling the following phone number: Commercial 478-222- 1972.

4.9 Quality Management System (QMS): The Contractor shall ensure the quality of services through a quality and/or inspection system. Within 10 days of contract award, the Contractor shall submit a Quality Control Plan (QCP) to the Government Representatives addressing detection of quality program problems and defects, identification of root causes for quality related problems/defects, correction of root causes related to detected problems/defects, and follow-up to ensure quality related problems/defects do not recur. The plan shall include the schedule of quality assurance/control inspections planned by the Contractor. (CDRL A002, DI-QCIC-81722/T, Quality Program Plan)

4.10. Agency Affirmative Procurement Programs (formerly GPP). In accordance with FAR 23.404(b)(1), 100% of purchases of Environmental Protection Agency (EPA)-designated products included in the Comprehensive Procurement Guidelines (CPG) list [https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program] and/or United States Department of Agriculture (USDA)-designated products included in the bio based product listings [http://www.biopreferred.gov] shall, at a minimum, meet the EPA or USDA standards for recovered materials or bio based content, respectively, unless an item cannot be acquired competitively within a realistic timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.

4.10.1 In accordance with FAR 23.404(a)(3)(iii), the Contractor shall provide estimates and verification of recovered material for EPA-designated CPG products and certification for both EPA-designated CPG products and USDA-designated bio based products. In accordance with the Robins Air Force Base, Georgia / Affirmative Procurement Program (formerly Green Procurement Program (GPP)) Plan, the Contractor shall provide estimates and certifications to the Government for completion of the applicable attachment(s) to be included in the Purchase Request (PR) package.

4.11 Other Government Furnished Equipment and Services.

Base Support: The Government shall furnish property incidental to the place of performance (Ex: cubicle space, desk, chair, desktop computer, access to copier, fax and a networked printer.

In addition, the Government shall provide telephone service consisting of Class 3 and Class 1, to include the Defense Switched Network (DSN). The contractor shall ensure use of all government provided equipment/facilities is limited to performance of contract related official Government business. Upon completion or termination of the contract or expiration of employee identification passes, the prime contractor shall ensure that all GFE to include base ID passes, desktop computer, laptop computers, peripherals, and other software/hardware is returned to the COR and each individual is processed through the directed Out-processing checklist

4.12 Environmental Management System (EMS). Environmental Management Systems (EMS) Awareness Training: All contractor personnel working on Robins AFB who perform activities on the installation are required to complete Air Force-provided initial EMS Awareness Training. It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB.

Notification of training completion shall be sent to the Robins AFB Contracting Officer (CO) to https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program http://www.biopreferred.gov/ be maintained in the contract file for tracking purposes. Failure to provide documentation of EMS Training may result in termination of the contract.

4.12.1 EMS training is provided by Environmental Management. Request for Robins EMS Awareness training through email at 78ceg.cev.FrontOfc@us.af.mil. Contractors have two options to satisfy the mandatory EMS Awareness Training requirement. Contractors that do not have a Common Access Card must exercise Option 2.

4.12.2 Option 1 (Preferred Option): The Air Force version of EMS Awareness Training is available through the myLearning website: https://lms-jets.cce.af.mil/. EMS Awareness Training is located under the Air Force Civil Engineer Center (AFCEC) /Air Force Environmental Courses tab. This option is only available to contractors who have a CAC and requires self-enrollment.

4.12.3 Option 2: Contractor requests a copy of the Robins EMS Awareness Training Power Point Presentation from Environmental Management. The request shall be sent to the Environment Management Workflow Box at the following email address, 78ceg.cev.FrontOfc@us.af.mil. Once the presentation is received, the contractor is responsible for ensuring that all his/her employees view the training.

4.13 Contractor Safety Program. (See Appendix C, Part II, Para 7) The Contractor shall establish and maintain an acceptable safety program in accordance with their accepted Safety and Health Plan. The Air Force is part of the OSHA Voluntary Protection Program (VPP). All shall familiarize themselves with the requirements of VPP. Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. Additionally, the Contractor is responsible for the safety and health of all subcontractor employees. No more than two Class C mishaps per contract year and Zero Class A or B mishaps will be tolerated. All changes to the plan must also be submitted in writing and approved by the Government.

4.13.1 Safety and Health Plan: Within 10 calendar days after contract award, the contractor shall email a copy of their company Safety Plan that is required to ensure compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596) to 402mxw.se.wf@us.af.mil.

The Safety Plan will be provided to the Safety Office for review. The Safety Office will provide acceptance or non-acceptance within 5 working days of receipt to the government point-of-contact who will notify the CO. (CDRL A003, DI-SAFT-82080/T NOT 1, Contractor's Safety Plan).002 mailto:78ceg.cev.FrontOfc@us.af.mil https://lms-jets.cce.af.mil/ mailto:78ceg.cev.FrontOfc@us.af.mil http://www.osha.gov/dcsp/vpp/index.html mailto:402mxw.se.wf@us.af.mil

4.13.2 The Contractor Safety Plan shall address in detail the items listed in the Contract Appendix C, Part II through Part IV as applicable. For task specific procedures identified in the Contract Appendix C, the contractor’s internal procedures for those tasks must be identifiable within the submitted Safety Plan or shall be provided in an amendment or addendum to the company’s Safety Plan. If task specific procedures identified in the Contract Appendix C, are not submitted with the contractor’s Safety Plan, the submitted Safety Plan will be returned as NOT ACCEPTED. The contractor will have 5 working days to resubmit the Safety Plan, amendment or addendum to address or correct issues identified for non-acceptance. The Safety Office will provide acceptance or non-acceptance of the resubmission within 5 workings days of receipt to the government POC who will notify the CO.

4.14 Mishap Notification. (See Appendix C, Part II, Para 5) The Contractor shall notify the Robins AFB Safety Office telephonically at (478)-222-0043 during duty hours and (478)-926- 3567 after hours, within four (4) hour after initial notification of all mishaps or incidents for damage to DoD property (material plus labor) entrusted by this contract and employee injuries as a result of the contract operation. A follow-up (written or e-mail) of this mishap/incident notification shall be sent within three calendar days to the Government Representative, the Procurement Contracting Officer (PCO) or the Administrative Contracting Officer (ACO) (with a copy to program manager), who will forward it to the Safety Office. The information that is not available at the time of the initial notification shall be provided within 20 calendar days after the mishap. Mishap notification shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Impound Authority Name and Phone Number (as applicable)

g. Nomenclature of equipment and personnel involved in accident/incident

h. Corrective actions (taken or proposed)

i. Other pertinent information

(CDRL A004, DI-SAFT-81563 NOT 2, Accident/Incident Report)

4.15 Essential Services During Crisis. The Functional Service Manager (FSM) has determined, by placing in writing their decision, that this requirement is not Mission Essential (M-E) in accordance with DFARS 237.76, Continuation of Essential Contractor Services.

4.16 Contractor Manpower Reporting. (only if > $3M) The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the FY22 via a secure data collection site. The contractor is required to completely fill in all required data fields at https://sam.gov; System for Award Management (SAM).gov.

4.16.1 Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the SAM help desk. (*Reporting Period:

Contractors are required to input data by 31 October of each year).

4.16.2 Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.16.3 User Manuals. Data for Air Force service requirements must be input at the SAM link.

4.17 NETWORK ACCESS: Network access is a privilege extended to contractor employees.

It will be granted only after all criteria have been met and may be suspended for cause as defined in AFI 33-115. Network access will be approved IAW AFI 31-501 and DoD 5220.22. Per AFI 33-115 (12 Aug 16) “every individual who has access to the Air Force network (af.mil) domain, specialized systems and mission systems is a network user. Before becoming an AF network user, an individual must be trained and licensed. This process of training and licensing ensures that every Air Force network user is trained and aware of the basic principles of network security and their role in Information Assurance (IA).” Every AF network user must possess a current and favorable National Agency Check (NAC) and Local Files Check (LFC). The NAC is a requirement for working on Government installations and any costs associated with obtaining the NAC shall be the responsibility of the contractor. In addition, contractors performing in an IT-I position (DoD 5200.2R, Appendix 3) require a current and favorable Limited Background Investigation (LBI).

4.18 Foreign Nationals must meet the requirements of AFMAN 16-1405, Air Force Personnel Security Program, prior to access.

4.19 Inspection of Services/Inspection of Supply: In accordance with the Inspection of

Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

4.20 Invoice/Payment and Receipt/Acceptance: In accordance with DFARS clause 252.232- 7003, Electronic submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and receipt/acceptance documents via Procurement Integrated Enterprise Environment (PIEE) through module Wide Area Workflow (WAWF). Access at the following site:

https://piee.eb.mil/ https://sam.gov/ https://piee.eb.mil/

5.0 APPENDICES

5.1 Appendix A, References

Name of Publication

Sections that Apply

Date of Publication Title of Publication

AFI 21-101 Entirety 16 Jan 2020 Aircraft and Equipment Maintenance Management

AFMAN 16-

1405 Entirety 1 Aug 2018 Air Force Personnel Security Program

AFPAM 63-113 Entirety 17 Oct 2013 Program Protection Planning for Life Cycle Management

AFSCMAN 21-

DoD 5220.22-M Volume 2 30 Sep 2020 National Industrial Security Program Operating Manual

Public Law 91- 596 (OSHA) Entirety 1 Jan 2004 Occupational Safety and Health Act (OSHA)

SAE Aerospace Standard

AS5553C

Entirety 26 Mar 2019 Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation, and Disposition

SP 800-53 (Rev

5) Entirety 10 Dec 2020 Security and Privacy Controls for Information

Systems and Organizations Technical Manual

TO 00-20-2

Chapter

3.14.1.5 and

9.1.1.3 11 Jul 2016

Aerospace Equipment Maintenance Inspection, Documentation, Policies, and Procedures

Technical Manual

TO 00-20-2

Paragraph 10.6.1, (Exception of 10.6.1.4, 10.6.1.5, and 10.6.1.5.1.)

1 Nov 2012 Maintenance Data Documentation

WR-ALCI 21-

101 Entirety 11 Jan 2021 Work Control Documents and Technical Data

2.0 SERVICES SUMMARY (SS).