PWS Security Alarm Access Control CCTV.pdf

PERFORMANCE WORK STATEMENT (PWS)

Intrusion Detection, Access Control and CCTV System Service

EASTERN AIR DEFENSE SECTOR

GRIFFISS BUSINESS AND TECHNOLOGY PARK

BUILDING 700

362 OTIS STREET

ROME, NEW YORK 13441-4812

1.0 General

2.0 Definitions and Acronyms

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S)

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E)

5.0 Requirements

6.0 Applicable Publications

TECHNICAL EXHIBIT 1 - Performance Requirements Summary (PRS) TECHNICAL EXHIBIT 2 - Deliverables Schedule TECHNICAL EXHIBIT 3 - Estimated Workload Data

PERFORMANCE WORK STATEMENT (PWS)

FOR

Intrusion Detection, Access Control, and CCTV Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform maintenance (preventative service, normal service/emergency service, and replacement of component parts) on the Vindicator Security System (to include all (ACS) Access Control Systems and (IDS) Intrusion Detection Systems, excluding SCIF locations) and Genetec CCTV system (to include all Bosch, Genetec, and Axis CCTV equipment and components) at the Eastern Air Defense Sector (EADS), 366 Otis Street, Rome, New York 13441-4812 on the Griffiss Business and Technology Park, Rome, New York 13441 Services, as defined in this PWS.

1.2 Background:

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and three (3) 12-month option years. The Period of Performance reads as follows:

Base Year: 1 Sep 2020 through 31 Aug 2021 Option Year 1: 1 Sep 2021 through 31 Aug 2022 Option Year 2: 1 Sep 2022 through 31 Aug 2023 Option Year 3: 1 Sep 2023 through 31 Aug 2024

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Independence Day: July 4th

1.4.2.6 Labor Day

1.4.2.7 Columbus Day

1.4.2.8 Veteran’s Day: November 11th

1.4.2.9 Thanksgiving Day

1.4.2.10 Christmas Day

1.4.3 Place and Performance of Services: The contractor shall provide services between the hours of 0700-1600 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at EADS in buildings 700, 703, 704, and 866. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.3.1 Unscheduled gate closures by the Security Forces may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.3.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.4 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (AFI 31-101 and AFI 10-245), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. Although not required for the award of this contract, its highly preferred Contractors have a valid security clearance to have unescorted access to Restricted Areas. All visit request will be processed and validated through our Unit Security Manager office via JPAS. JPAS visit request will not extend past 90 days per request.

SMO code will be provided upon contract award.

1.4.4.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.4.2 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.4.3 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured. All issued badges and credentials will be returned immediately after contract has expired.

1.4.4.4 Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officer’s Representative (COR).

1.4.4.4.1 In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.4.4.4.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.5 Special Qualifications: Contractor must possess and demonstrate a working knowledge of the Vindicator Intrusion Detection/Access Control system and Genetec, Axis, and Bosch cameras including thermal cameras, radar and associated equipment.

Contractor to submit proof of Honeywell Vindicator certifications.

1.4.6 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government.

Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.7 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive directions and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.8 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.10 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.11 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AEI

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense ESS Electronic Sensor System FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: N/A

3.2 Materials: N/A

3.3 Equipment: Limited on hand replacement equipment (i.e.; card readers, MR-50, BMS, etc)

3.4 Services: N/A

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1. The contractor will provide the government representative a list of suggested spare parts, based on previous years’ service requirements and life expectancy of equipment, for the period of the contract (full year).

4.2 Shop Drawings: Indicate non-typical wiring diagram showing each device and wiring connection and battery calculations. Product Data: Submit catalog data showing electrical characteristics and connection requirements. Test Reports: Indicate procedures and results for specified field testing and inspection. Record the actual locations of IDS/ACS and CCTV equipment, devices, terminal cabinets, and wire/conduit runs on contract drawings. Drawings are to be provided in AutoCAD or Visio format. It is absolutely imperative that record drawings be highly accurate due to the fact that system labeling is limited to prevent potential tampering due to the systems sensitive nature. Submit manufacturers standard operating and maintenance instructions for all control panels, pieces of equipment, and peripheral devices to the Owners Representative. Service records shall be maintained by the contractor in an automated database and be available for review at all times. Contractor shall submit a copy of all service actions, mark-ups, and test and/or service reports when requested by the government. All records remain the property of the government and are to be turned over when requested by the government or at the conclusion of the contract.

5.0 Requirements: The contractor shall: The contractor shall provide service on all IDS, ACS and CCTV systems to ensure alarms, access, and video are in operational condition at all times. Service includes preventative service, normal service/emergency service, and replacement of component parts.

5.0.1 The contractor shall furnish cost estimates to the Electronic Sensor Systems (ESS) NCOIC/A, to include material. The ESS representative will provide the contractor with a work order detail, work to be completed. The work order acts as the approval for the contractor to complete the work. The contractor can initiate work based on verbal approval of the ESS representative, which will be followed by submittal of the work order. The contractor shall then be reimbursed by the government, at actual invoice cost to the contractor, for all parts. If the contractor and ESS representative determine equipment is beyond economical repair. The contractor shall return equipment no longer used to the ESS shop or dispose of the equipment as directed by the government.

5.0.2 ESS shall furnish on replacement parts that are on hand. The government shall own all parts purchased (paid for by the government) even if they are not installed. All parts ordered by ESS will be government equipment.

5.0.3 Contractor will inspect all new installations of IDS, ACS, and CCTV systems before accepting them under the contract. Maintenance and SF personnel will conduct a functional test of each IDS sensor that receives any maintenance action or any type of alarm as a result of maintenance activity. This includes those from outside the serviced zones or those accidentally caused by maintenance.

5.1. System configurations and typical system components:

5.1.1IDS System: The IDS System typically includes the following: Honeywell Vindicator SE VCC/SAW 2 Workstation, 64-bit MS Win 7 O/S, associated system operating equipment to include CPU and V5 converter), Network Data Converters, Access Panels, Power Supplies, Auxiliary Alarm Panels, Interface Panels, Card Readers, Proximity Sensors, Door Strikes, Maglocks, Balanced Magnetic Sensors, Buttons, Switches, Badge Encoders, Badge Manager Program, Badge Printers, Signature Pads, any other associated hardware and wiring. Contractor will also maintain wiring from building head end blocks to the installed alarm panel.

5.1.2 ACS System: The ACS System typically includes the following: ACS Command and Control system (associated system operating equipment to include CPU), Power Supplies, Interface Panels, Card Readers, Proximity Sensors, Door Strikes, Maglocks, Badge Encoders, Badge Printers, Signature Pads, RTE crash bars, any other associated hardware and wiring.

5.1.3 CCTV System: The CCTV system includes the following: Servers, software, cameras, radar sensors, network components, IP-over-coax devices, analog encoders, Genetec VMS and all other components of the CCTV system.

5.2 Contractor shall provided the following;

5.2.1 Telephone Consult: Contractor will provide four hour telephone call back in reply for all requests for assistance from the government representative (contractor will reply to all calls from the government representative within four hours). If a situation can’t be corrected via telephone consult, the government representative will determine if a situation is considered “Normal” or “Emergency” service based on mission requirements of the area/systems concerned. There are no fees charged for telephone consults, therefore no work orders will be completed for telephone consults.

5.2.2 IDS/ACS preventative service: Contractor will provide IDS/ACS (annual) and CCTV (bi-annual) cleaning and preventative maintenance of all physical installation components to include, as applicable, cabling, cameras, servers, lenses, domes, mounts, filters, electronic strike mechanisms, credential readers, request-to-exit devices, door contacts and door controllers. The Contractor will provide server maintenance, upkeep and review, comprehensive audit, optimization, review and functional verification of all user-configurable settings to include password management, user account controls and permissions, component naming conventions and passwords, audit trails, motion detection and exclusion zones, default recording settings, custom video streams, client and video archiver cleanup. All software updates, Software Maintenance Agreements (SMA) and our required certifications will be the responsibility of the contractor.

5.2.3 IDS/ACS Normal Repair Service (Partial Failure): Normal repair/service is defined as a work request (written or verbal) submitted during normal business hours. This is defined as corrective or remedial service. The contractor shall respond no later than the next duty day for malfunctions classified as partial failures. Maintenance personnel will respond in accordance with the terms of this contract

5.2.3.1 The Contractor shall complete all normal repairs within 72 hours working 8 hour days. Specified time excludes time waiting for the delivery of equipment, materials, and government holidays. Normal corrective actions are to be initiated during normal duty hours (0700-1600), with work continuing during normal duty hours until completed. In instances where corrective services cannot be completed due to part unavailability or unavailability of other needed government support, the service will be completed within 72 hours of receipt of required part(s) or support.

5.2.4 IDS/ACS Emergency Repair/Service (Catastrophic failure and Major malfunction):

The contractor shall be notified immediately and respond within 24 hours of notification for catastrophic failures and major malfunctions, or next duty day. Catastrophic failures and major malfunctions must be repaired to at least a partial failure within 24 hours of response. Maintenance personnel will respond in accordance with the terms of this contract

5.2.4.1 Catastrophic Failure. Catastrophic failures are defined by the entire system or a major portion fails. (e.g. failure of the annunciation and display subsystem leaving no operational annunciator, or failure of the server eliminating communication between the annunciator and all alarm points).

5.2.4.2 Major Malfunction. Major malfunctions are defined by there being the possibility of an intruder penetrating an area boundary or accessing a resource without passing through a line of detection or a detection capability, or by the failure of an annunciator when an alternate exists and is still operating.

5.2.5 Closed-Circuit Television system Normal Repair Service: Normal repair/service is defined as a work request (written or verbal) submitted during normal business hours.

This is defined as corrective or remedial service. The contractor shall respond no later than 5 duty days for malfunctions classified as non-emergency and which is a minor deration of the system. Maintenance personnel will respond in accordance with the terms of this contract.

5.2.5.1 The Contractor shall complete all normal repairs within 7 duty days working 8 hour days. Specified time excludes time waiting for the delivery of equipment, materials, and government holidays. Normal corrective actions are to be initiated during normal duty hours (0700-1600), with work continuing during normal duty hours until completed.

In instances where corrective services cannot be completed due to part unavailability or unavailability of other needed government support, the service will be completed within 7 duty days of receipt of required part(s) or support. Maintenance personnel will respond in accordance with the terms of this contract.

5.2.5.2 Closed-Circuit Television system Emergency Repair Service: Emergency Service. Is defined as a work request (written or verbal) submitted during normal business/non-business hours and is a system degradation considered ‘critical’ by ESS personnel and severely impacts the surveillance capabilities of Security Forces operations. The contractor shall respond no later than 2 duty days. Maintenance personnel will respond in accordance with the terms of this contract.

5.2.5.2.1 The Contractor shall complete all Emergency repairs within 3 duty days working 8 hour days. Specified time excludes time waiting for the delivery of equipment, materials, and government holidays. Normal corrective actions are to be initiated during normal duty hours (0700-1600), with work continuing during normal duty hours until completed. In instances where corrective services cannot be completed due to part unavailability or unavailability of other needed government support, the service will be completed within 3 duty days of receipt of required part(s) or support. Maintenance personnel will respond in accordance with the terms of this contract.

5.3 Contractor Manpower Reporting Application (CMRA):

5.3.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau via a secure data collection site.

5.3.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk at http://www.ecmra.mil.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

http://www.ecmra.mil/ http://www.ecmra.mil/

Publication (Chapter/Page)

Date of Publication Mandatory or Advisory

Website

N/A N/A N/A N/A

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Task Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By

Whom

5.0 to

5.2.5.2.1 The contractor shall perform restorative, preventative, and replacement maintenance within the established timeframes.

The contractor shall perform restorative, preventative, and replacement maintenance within the established timeframes 98% of the time each month.

2% failure to perform restorative, preventative, and replacement maintenance within the established timeframes each month.

Periodic Inspection -

COR will review monthly work order logs.

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.1 Quality

Control (QC)

Provide within 5 working days of completed service call

1 Electronic Submission (PDF/Word)

COR

1.4.4 Security

Requirements

Once after contract award

1 Electronic Submission

(JPAS/PDF/Word)

COR

1.4.8 Identification

Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy COR

4.1 General Within 60 days of

contract award

1 Electronic Submission (PDF/Word)

COR

4.2 Shop

Drawings

As produced with complete list within 30 days of contract end date

1 Electronic Submission

(Auto CAD/Visio)

COR