PWS for Whse Services - Dec 29 2020.docx

PERFORMANCE WORK STATEMENT (PWS)

USPFO Warehouse and Logistics Support Non-Personal Services

DECEMBER 29, 2020

PERFORMANCE WORK STATEMENT

(PWS)

USPFO Warehouse and Logistics Support Non-Personal Services

1.0 General:

1.1 Scope: The Texas National Guard at the USPFO For Texas Warehouse has the requirement for processing, physical distribution and logistics services at Camp Mabry, Austin, Texas. The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform and assist Services in all phases of USPFO’s Warehouse, Central Issue facility, Property Management Branch, as defined in this PWS. The Contractor shall provide a full range of nonpersonal services to achieve maximum effectiveness and economy in operations in support of the Texas Army National Guard.

1.2 Background: The Texas National Guard mission at the USPFO for Texas Warehouse at Camp Mabry, Austin, Texas involves handling logistics for the soldiers throughout the state of Texas. The Warehouse is the distribution for the entire state.

1.3 Reporting period will be the five (5) years.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays. The contractor (shall not) perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall perform the services required under this contract within the core operating hours of 0800-1600, Mon thru Fri not to exceed 40 hrs. per week, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed Facility/installation closings, and signed Presidential Executive Orders. Performance shall be at Camp Mabry 2200 W 35th St Austin Tx Building 72 and Saginaw Remote Site 855 E Industrial Ave Fort Worth Tx. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is authorized as described in 1.4.4.1

1.4.4.a Place and Performance of Services: The contractor shall perform the services required under this contract within the core operating hours of 0800-1600, Mon thru Fri not to exceed 40 hrs. per week, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed Facility/installation closings, and signed Presidential Executive Orders. Performance shall be at Camp Mabry 2200 W 35th St Austin Tx Building 72 and Saginaw Remote Site 855 E Industrial Ave Fort Worth Tx. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is authorized effective the date of this award. The COR shall be made aware of the telework schedule that the contractor has agreed to for each employee that is eligible and choosing to telework. The telework shall be based on workforce and mission to maintain the capability to perform all assigned duties.

1.4.4.1 Telework: The Government may permit telework by contractor employees when determined to be in the best interest of the Government in meeting work requirements. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

In order to be eligible for telework status, the employees must occupy a telework eligible position, as determined by the Contracting Officer, and an approved telework plan on file with Government.

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.4.4 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5 For contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. CAC issuance requirements are as follows:

In accordance with Department of Defense Manual (DoDM) 1000.13-M-V1, DoD Identification (ID) Cards, January 23, 2014, initial issuance of a CAC requires, at a minimum, the completion of an Federal Bureau of Investigation (FBI) fingerprint check with favorable results and submission of a National Agency Check with Inquiries (NACI) (or investigation approved in Federal Investigative Standards) to the Under Secretary of Defense for Intelligence (USD(I)) approved investigative service provider. The issuance of a CAC will be based on four criteria: (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-2, Personal Identity Verification (PIV) of Federal Employees and Contractors, August 2013, and DoD Manual 5200.02, Procedures for the DoD Personnel Security Program (PSP), April 3, 2017, and (d) verification of a claimed identity. Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2, or the Trusted Associate Sponsorship System (TASS).

1.4.5.1.1 HSPD-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form, at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (eQIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If an FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be: CW3Jimmy L. Veal 512-782-6955

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/. The FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by SSN and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615- 0047, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.

1.4.5.1.5 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.1.6 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR- designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If employees of a contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that contractor employees maintain their AKO accounts.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a government representative).

1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.4 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Info structure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.4.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.4.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).

1.4.5.4.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.4.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.4.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.5 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.6 AT Level 1 Awareness Training (AT): All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR Jimmy L. Veal within 15 calendar days after completion of training. Level 1 AT is available at http://jko.jten.mil/courses/atl1/launch.html .

1.4.5.7 Information Assurance (IA)/Information Technology (IT) Training All contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army workforce training requirements in DoDD 8140.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, contractor employees performing Information Assurance Technical (IAT) functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.8 Information Awareness: All contractor employees with access to a government information system shall be registered in the Army Training Certification Tracking System (ATCTS) (https://atc.us.army.mil/iastar/index.php) at commencement of services, and shall successfully complete the DoD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://ia.signal.army.mil/DoDIAA/).

1.4.5.9 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.5.10 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.5.11 OPSEC SOP/Plan. The contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan and provide it to the COR within 90 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. The contractor shall implement OPSEC measures as required by the Government. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified within 90 days of appointment as OPSEC coordinator in accordance with AR 530-1. Contractor shall provide a copy of the certification to the COR NLT 15 days after completion.

1.4.5.12 Classified Information. The contractor shall comply with Federal Acquisition Regulation (FAR) Clause 52.204-2, Security Requirements. This clause applies to contracts that involve access to information classified “Confidential,” “Secret,” or “Top Secret,” and requires contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes

1.4.5.13 Threat Awareness and Reporting Program (TARP) Per AR 381-12, Threat Awareness and Reporting Program (TARP), contractor employees with security clearances must receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in Chapter 2 Threat Awareness and Education, Section II, paragraph 2-4b. The contractor shall identify annual TARP training, within 60 days of contract award.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QCP. Such procedures shall include turnin of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re- keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons.

1.4.7 Special Qualifications: The contractor shall ensure all warehouse material expediter possess all the required licenses for operating forklifts used in the performance of this contract. IAW AR58-1 contractors will be allowed to drive GSA vehicles.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e- mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel

The central issuing facility & property management branch (CIF) shall travel routinely throughout the state during the performance of this contract to conduct CIF turn-in operations.

The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and/or authorization by the KO prior to travel arrangements being made.

The contractor may be required to travel to off-site training locations.

1.4.13 Data Rights The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase out Periods to minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S.

Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable: Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have priority of contract with the subcontractor.

2.2 Acronyms:

CDC Centers of Decease Control

Application COR Contracting Officer Representative COVID_19 Coronavirus Disease 2019

Specifications

e-QIP Electronic Questionnaires for Investigations Processing FAR Federal Acquisition Regulation FBI Federal Bureau Investigation FSO Facility Security Officer GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army

ID Identification Card

NACI National Agency Check with Inquiries

OCIE Organizational Clothing and Individual Equipment PBO Property Book Officer

PSP Personnel Security Program

PSIP Personnel Security Investigation Portal PSP Personnel Security Program

RAPIDS Real-Time Automated Personnel ID System SSN Social Security Number TA Trusted Agent TASS Trusted Associate Sponsorship System

3.0 Government Furnished Property, Material, Equipment and Services: The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials: same as above in 3.1

3.3 Equipment: same as above in 3.1

3.4 Services: same as above in 3.1

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Contractor will provide Personal Protective Equipment (PPE) steel toe shoes on a yearly basis or as needed.

5.0 Requirements: The contractor shall:

5.1 Warehouse Duties and Task

5.1.1 Process excess property turn-ins for all Classes of Supply and process good receipt and good issue.

5.1.2 Prepare excess property shipment by loading/unloading trucks (requires forklift operations) to include excess rolling stock

5.1.3 Work with property management personnel on pending/issue of excess property turnin.

5.1.4 Become familiar with a variety of logistics tools; such as: Global Combat Support System-Army (GCSS-A), Decision Support Tool (DST), WEBFLIS, WEBVLIPS, Logistics Information Warehouse (LIW), Army Enterprise Systems Integration Program (AESIP), and Force Management System Web Site (FMSWEB). These systems allow us to track issues, lateral transfers, inventory, requisitions, turn-ins, authorizations, and storage.

5.1.5 Monitor DA Form 1687s submissions and submit non-compliant report.

5.1.6 Receive, store and prepare turn- in packages to be shipped to assigned disposition sites.

5.1.7 Assist customer with inquiries regarding supply/logistics and technical questions.

5.1.8 Assists with management of storage and organization excess property by performing inventories and location maintenance as needed.

5.1.9 Verifies the correctness of incoming shipments by comparing items and quantities unloaded against bills of lading, invoices, manifests, storage receipts, or other records. Access DST system to verify equipment and shipping information.

5.1.10 Perform limited aspects of technical logistics management work (e.g. inventory management, storage management, cataloging, and property utilization) related to depot, local or other logistics activities; to include forklift operations.

5.1.11 Ensures formal accountability when receiving, storing or issuing. Insures that special documentation remains with materials throughout the storage/issue process, i.e. Material Safety Data Sheet (MSDS), Controlled Cryptographic Item (CCI) certificate, and applicable annexes, Departments of Army Form 581, Ammunition residue certificate.

5.1.12 Work the GCSS Army System to ensure that all materials incoming to the USPFO Warehouse are stored properly, processed accordingly and shipped out to their proper locations (local and national level). Input, update and export information in/with GCSS Army or government approved LIS.

5.1.13 Provide on-site technical assistance and further process instructions to Supply Sergeants on supply procedures, techniques and methods within the state IAW AR 710-2-1, DA PAM 710-2-1 and other EUM+ user manuals, policies and Standard Operating Procedures (SOP's).

5.1.14 Maintains up to date documentation for vault #1 and vault #2. Daily inspection of arms and ammunition TXARNG FORM 68 (LRA). Communicates with ESS personnel on vault alarm issues i.e. monthly alarm test, alarm faults, semi-annual alarm test, update access roster.

5.1.15 Cubes freight i.e. measures size and weight. Produces DD FORM 1149 in “tracker lite web site” to acquire a TAC number. Then submits a Funds Verification & Use Authorization (FVUA) to fund the shipment. Sends DD 1149 and FVUA to Transportation to schedule pick up of freight

5.1.16 Receives Class IX Equipment and inspects for serviceability (serviceable or unserviceable), applicable documentation, as well as the quantity, serial number, process ,stamp 1348 give a copy to the customer, process the items it would go to DOL (Fort Hood) for serviceable or DRMO San Antonio for unserviceable, from circuit cards to tank engines. Some items will route to destinations such as Red River, Tobyhanna, Fort Sill, Fort Campbell, etc.

5.2 Central Issue Facility (CIF) Duties

5.2.1 Maintains, accesses, and processes OCIE IAW regulation, USPFO guidelines and CIF-ISM Database.

5.2.2 Analyzes historical and current data to discern discrepancies, incompatibilities and redundancies.

5.2.3 Assists with management of storage and organization of bulk OCIE by performing inventories and location maintenance as needed.

5.2.4 Identify property accountability and visibility problem areas/units; recommend required corrective actions and provides information to the supervisor on the finding of evaluations, reports and summaries.

5.2.5 Receives, verify incoming shipments and notify CIF PBO of any Discrepancies

5.2.6 Customer Support (Filing, Answering Calls, troubleshooting customer’s issues, emails)

5.2.7 Process Financial Liabilities against Individuals (Statement of Charges, Payroll Deductions)

5.2.8 Calendar Management – Approving and disapproving appointments based on the availability of the USPFO. A calendar is available to the supply personnel to request appointments for turn ins/ pulls

5.2.9 Process Units/Individual Pending Transactions

5.2.10 Approving/Disapproving CIF Appointments

5.2.11 Manage Existing NSN/MCN and Stock a NSN/MCN

5.2.12 Cif Regional/ CIF Truck Run travel setup monitor

5.2.13 Responsible for maintaining the CIF file room with over 22,000 SSN and or DOD ID#’s. Moving all old records to the new filing system to ensure accountability and security of the records for the CIF in a neat and controlled manner.

5.2.14 Army Records Information Management System (ARIMS):

Preserves those records needed to protect the rights and interests of the Army and its current and former members, and those records that are of permanent value

5.3 Property Management Branch (PMB) Duties

5.3.1 Responsible for all fielding initiative and assistance of total package fielding teams. Prepare equipment for shipment and/or transfer (requires forklift operations).

5.3.2 Analyze possible redistribution of equipment through transfer, loan or assignments.

5.3.3 Reviews and process internal and external property equipment transactions. Research any errors or irregularities concerning to any transactions. Review monthly property reconciliations as applicable.

5.3.4 Become familiar with and operate a variety of logistics tools, such as:

Global Combat Support System-Army (GCSS-A), Decision Support Tool (DST), Logistics Information Warehouse (LIW), Army Enterprise Systems Integration Program (AESIP), and Force Management System Web Site (FMSWEB), to track issues, lateral transfers, inventory, requisitions, turn-ins, authorizations, and storage.

5.3.5 Maintains an accurate filing system for all supporting transaction IAW AR 25-400-2

5.3.6 Assist customer with inquiries regarding supply/logistics and technical questions.

5.3.7 Responsible for receiving and verifying incoming shipment and notifying PMs and PBOs of any discrepancies.

5.3.8 Review of Mission Support Plans (MSP) received from the Texas Army National Guard (TXARNG) G-3/FIRO Office. 5.3.6 Maintains an accurate filing system for all supporting transaction IAW AR 25-400-2

5.3.9 Prepare lateral transfer documents, (refer to GCSS-Army Lateral Transfer process below), for property being issued by the USPFO-PMB to units of the TXARNG. Schedule appointments for issue/receipt of equipment.5.3.6 Maintains an accurate filing system for all supporting transaction IAW AR 25-400-2

5.3.10 Keep records of all special authorization documents and email correspondence. Verify that receiving units are represented by authorized personnel and that DA 1687 and CDR’s Assumption of Command is on hand and current.

5.3.11 Assist Total Package Fielding (TPF) teams in the inventory and issue of equipment to TXARNG units at the USPFO, South Ft. Hood, and at MATES, North Ft. Hood (or any other location as directed).

5.3.12 Coordinate with gaining PBO (Property Book Officer) for verification if equipment is still needed for all outgoing equipment to gaining states prior to processing shipment requests.

5.3.13 Process DD Form 1149 shipment requests with USPFO-

Transportation section in order to transport lateral transfers to various units worldwide.

5.3.14 Coordinate and maintain contact with the National Guard Bureau SDT (Second Destination Transportation) & DMC Mobility Division on a daily/weekly basis in order to manage & receive disposition on excess equipment for the USPFO GCSS-Army account and for the TXARNG.5.3.7 assist customer with inquiries regarding supply/logistics and technical questions

5.3.15 Scan completed document, send to gaining BDE PBO with notification that the lateral transfer was pushed through system and request a gaining document number.

5.4 Contractor Manpower Reporting Application (CMRA):

5.4.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau (Texas Military Department) via a secure data collection site.

5.4.2 The contractor shall completely fill in all required data fields using the following web address: https://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2020 Contractors may direct questions to the help desk at https://www.ecmra.mil.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar or http://farsite.hill.af.mil/

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current /index.html or http://farsite.hill.af.mil/

DoDM 1000.13- M-V1 DoD Identification (ID) Cards 01/23/20 14 http://www.esd.whs.mil/Directives/issuances/dod m/

(Enclosure 2, paragraph 3.b)

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9) August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.2 01-2.pdf

DoDM 5200.2 Regulation 5200.02 Procedures for the DoD Personnel Security Program

(PSP)

04/03/20 17 http://www.dtic.mil/whs/directives/corres/pub1.htm l

Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/20 14 http://www.apd.army.mil/ProductMaps/PubForm/ ArmyDir.aspx

AR 190-13

The Army Physical Security Program 02/25/20 11 http://www.apd.army.mil/ProductMaps/PubForm/ AR.aspx

Homeland Security Presidential Directive (HSPD)- Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/20 04 https://www.dhs.gov/homeland-security- presidential-directive-12

DoDD 5400.11 Department of Defense Privacy Program 10/29/20 14 http://www.dtic.mil/whs/directives/corres/dir.html#

DoD 5400.11-R Department of Defense Privacy Program 05/14/20 07 http://www.dtic.mil/whs/directives/corres/pub1.htm l

DoDD 8140.01 Cyberspace Workforce Management

DoD 8570.01-M Information Assurance Workforce Improvement Program 12/19/20 05 (Change 4:

11/10/201 5)

AR 25-2

Information Assurance

AR 530-1

Operations Security

DoD 5220.22-M National Industrial Security Program Operating Manual 02/28/20 06 (Change 2:

05/18/201 6)

AR 381-12

Threat Awareness and Reporting Program

(TARP)

(Section II, ¶ 24.b)

Applicable Forms: Forms applicable to the PWS are listed below:

DD 1172-2

Application for Identification Card/DEERS Enrollment

I-9 Employment Eligibility Verification

DD 441

Department of Defense Security Agreement

DD 250

Material Inspection and Receiving Report

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Quality Levels (AQL) Surveillance Method / By Whom

5.1.4 (Property Management) Become familiar with a variety of logistics tools; such as: Global Combat Support System-Army (GCSS-A), Decision Support Tool (DST), WEBFLIS, WEBVLIPS, Logistics Information Warehouse (LIW), Army Enterprise Systems Integration Program (AESIP), and Force Management System Web Site (FMSWEB).