PWS FOR SECURITY CONTRACT 2022.pdf

PERFORMANCE WORK STATEMENT

FORT YUMA INDIAN HEALTH CLINIC

WINTERHAVEN, CA 92283

PURPOSE

To provide a safe, functional, supportive, and efficient environment for patients, staff, and visitors. Assuring the safety and protection of occupants, building and grounds, real and personal property, against injury, molestation, loss or damage from any preventable cause.

BACKGROUND

The Fort Yuma Health Center was built and completed in April 2018 located just outside of Yuma, Arizona on the Fort Yuma Indian Reservation. Fort Yuma Health Center (FYHC) requires unarmed security services for its facility located at 401 E. Picacho Road Winterhaven, CA 92283. The clinic is approximately ½-mile north of the old existing hospital. The Health Center is a 75,000 square foot building. FYHC operates Monday – Friday (except Federal holidays) from 8-5. Environmental Services generally starts at 6:30 am and leaves at 7:00 pm.

The existing campus is at One Indian Hill Road, between the water tanks and the Tribal Administration building. The campus consists of the Administration Building, a garage, the clinic building, the boiler/chiller plant, and four trailers. These facilities are expected to be demolished in December 2022.

A. The contractor shall furnish fully qualified, state certified, trained personnel to perform security guard services in the form of protection and patrol services at the new clinic.

Performance hours are 7:00 p.m. – 7:00 a.m. Monday-Friday and 24 hours on weekends and Federal holidays.

1. While on duty, the Contractor is expected to patrol the campus at One Indian Hill

Road at least every two hours.

B. All security personnel shall be in uniform at all times while on duty.

C. The Contractor shall:

1. The campuses will be patrolled continuously. During patrol guards will turn off unnecessary lights, check and secure doors and gates. A minimum of every hour the Contractor is to patrol the campus at 401 Picacho Road, a minimum of every two hours at the existing campus at One Indian Hill Road is to be patrolled.

2. Ensure guards do not disturb papers on desks, open desk drawers or cabinets, use

Government telephones, or computers, except as authorized.

3. A list of emergency telephone numbers shall be kept current and posted at the security office. In case of an emergency the guard on duty shall summon appropriate assistance, such as the local Fire and/or Police Department.

4. Monitor and operate building intrusion detection system and other protection devices/equipment.

5. Periodically monitor 24-hour digitally recorded surveillance system. Recordings shall be secured on the premises. Security will report any failure of the equipment to the Contracting Officer’s Representative (COR).

6. Maintain a pool of employees sufficient to allow coverage when security personnel call in sick or schedule leave. The Contractor shall maintain its own time and attendance reporting records and be ready to deliver copies for random inspection.

7. At all times during the performance of this contract, the Contractor shall have available a representative with the authority to act on behalf of the contractor.

KEY CONTROL

The Contractor shall establish and implement methods of ensuring that all keys and electronic access cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys or access cards issued to the Contractor by the Government shall be duplicated.

The Contractor shall report the occurrence of a lost key or electronic access card to the COR no later than the start of the next business day after the Contractor’s employee becomes aware of the loss.

In the event keys are lost or duplicated, the Contractor shall be required, upon direction of the COR to re-key or replace the affected lock or locks. However, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government the total cost of re-keying or the replacement of the lock or locks shall be deducted from the payment due the Contractor.

Government-issued keys and electronic access cards shall not be used by any person(s) other than the Contractor’s employees. Contractor employees shall not open locked areas to permit entrance of anyone not authorized to enter the building. The Contractor shall retrieve keys and access cards from their terminated employees and notify the COR, in writing, by the next business day. The Government, at its option, may replace the lock or locks or perform re-keying. All keys and access cards shall be returned to the COR upon completion of the contract and prior to final payment.

CONTRACTOR PERSONNEL

While on duty, the Contractor’s employees shall present a neat and clean appearance, and carry out a courteous and professional public manner. The Contractor’s employee shall wear a neat, well-fitting uniform with the Contractor’s name clearly visible from the front.

Uniforms are to be approved by the COR before they can be used on site. Unsanitary dress or grooming standards will not be tolerated. Employees shall not be allowed to perform their duties if improperly dressed.

GOVERNMENT FURNISHED PROPERTY AND SERVICES

The Government will furnish only the facilities, equipment, materials and services listed in this section to the Contractor for used in the performance of work under this SOW.

Title to Government Furnished Property shall remain with the Government. The Contractor shall use the following Government Furnished Property only in connection with this contract:

Keys Electronic Access Cards Office space and equipment (chair, desk, file cabinet, etc.)

Telephone Computer Fax/copy machine – access only Surveillance cameras and monitor

The Contractor shall maintain adequate property control records in accordance with FAR Clause.

Access to Government computer systems requires each individual to complete annual Information Systems Security Awareness training, which is available on the IHS website (https://www.ihs.gov/issa).

Performance Requirements Summary Matrix

Task ID Indicator Standard Acceptable

Quality Level

Method of Surveillance

Continuous Rounds

Security logs documenting unusual events

Daily 100% Observation

Maintains a continuous presence on the campus at 401 Picacho Road

Hourly 85%

Random inspection (auditing) of Access Control system and security cameras

Maintains a frequent presence on the campus at One Indian Hill Road

Every two hours

75%

Random inspection (auditing) of Access Control system and security cameras

4 Files police reports As Needed 100% Periodic Inspection