PWS_Food and Beverage Inventory Management Service.pdf

Performance Work Statement

For

Food Inventory and Management Service

89th Airlift Wing / 1st Airlift Squadron Date: 20 April 2021

TABLE OF CONTENTS

Chapter Title Page

Description of Services / General Information

1.1 Scope

1.2 Service Description

1.3 General Information

2 Services Delivery Summary 4

3 Government-Furnished Property and Services

Appendix

4.1 Workload Estimates

Chapter 1

DESCRIPTION OF SERVICES / GENERAL INFORMATION

1. Scope.

The contractor shall provide a cloud-based inventory and management service that will support in-flight meal preparation and delivery. The service must enable the purchasing of food and dietary items from various vendors, creation of customized recipes and menu selections as needed, possess a storage capability, and the ability to properly allocate food items as needed.

Additionally, the service must allow for a flexible and reliable invoicing and payment process.

The service must be accessible from a mobile device and provide full capabilities when accessed via a desktop or laptop workstation.

2. Services Description.

1) Service will interface with local merchants and vendors, provide electronic purchase receipts, provide real-time reporting of on-hand inventory and issued food items

2) Provide the initial food and meal items available for purchase and issue

3) Deliver recipe information for the creation of customized meals

4) Associate the purchased items, ingredients and recipes with nutritional information

5) Train using organization’s personnel on the software’s functionality and service

6) Provide accurate inventory of food & beverage stock

7) Automated purchasing based on flight menu requirements

8) Capability of automatically converting the purchase order to an invoice after reconciling for any price or quantity difference between the invoice and the purchase order

9) Capability of tailoring customized meals and menu selections as needed

10) The service will provide an overall menu cost for each flight. Menu recipe costs will be automatically calculated using the most current invoice cost

11) 24-hour customer service and technical support capability

12) Capability to scan receipt and issuance of food items to and from inventory with remote device

3. General Information.

This is a non-personnel services contract to provide a cloud-based food inventory and management service. The period of performance is for a base year of 12 months and four (4) one-year option extensions. The contractor shall possess an effective quality control program to ensure services are performed in accordance with this performance work statement. The contractor will be required to travel to Joint Base Andrews, Maryland for initial implementation of the software and to provide training to the using organization’s personnel. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation.

Chapter 2

1. Service Delivery Summary

Table 1.

Performance Objectives PWS Reference

Performance Thresholds

Assessment Method

Service will interface with local vendors, provide electronic purchase receipts, provide real time reporting of current inventory and issued inventory

2. (1)

100% functionality

Customer Feedback

Deliver recipe information for the creation of customized meals 2. (3) 2 meal error rate monthly Customer Feedback

Associate the purchased items, ingredients and recipes with nutritional information (2 errors monthly)

2. (4)

2 errors monthly

Customer Feedback

Train the using organization’s personnel on the software’s functionality and service 2. (5) 100% functionality Customer Feedback

Provide accurate inventory accounting of food & beverage stock 2. (6) 100% weekly functionality Customer Feedback

Provide automated purchasing based on flight menu requirements 2. (7) 100% weekly functionality Customer Feedback

Automatically convert the purchase order to an invoice after reconciling price or quantity differences

2. (8) 100% functionality

Customer Feedback

Provide an overall menu cost for each flight 2. (10) 100% functionality Customer Feedback

24-hour customer service and remote technical support 2. (11) 2 errors monthly Customer Feedback

Chapter 3

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3. Equipment and Supplies

3.1. Property. The vendor will not provide any hardware, to include any communication systems and related equipment or accessories. All hardware and communication systems will be provided by the government.

3.2 Services. Non-applicable

Chapter 4

Appendix

4. Estimated Workload

WORKLOAD ESTIMATE

AVERAGE ANNUAL MEALS SERVED 36,936

AVERAGE ANNUAL FLIGHTS/TRIPS 310/1100

1st Ind, 1 AS/DOFA

SHELIA D. FITZGERALD, SMSgt, USAF Operations Superintendent

2nd Ind, 316 CONS/PKB

CHRISTOPHER JACKSON, NH-III, DAF

Contract Administrator

3rd Ind, 316 CONS/PKB

JAMES A. HIMELRICK, NH-III, DAF

Contracting Officer