PWS CONUS MHE Maint_Final 11-16-2021.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Continental United States (CONUS) Material Handling Equipment (MHE) Maintenance Services

TABLE OF CONTENTS

1. GENERAL

2. SCOPE

3. BACKGROUND

4. QUALITY ASSURANCE (QA)

5. PERIOD OF PERFORMANCE

6. PLACE OF PERFORMANCE

7. FEDERAL HOLIDAYS

8. SAFETY & SECURITY

9. GOVT FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES

10. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES

11. PREVENTIVE MAINTENANCE

12. CORRECTIVE MAINTENANCE

13. ACCEPTABLE PERFORMANCE LEVELS

14. CONTRACTOR REPORTING

15. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

16. INVOICING

17. ACRONYMS

18. DEFINITIONS

1. General: Defense Logistics Agency (DLA) Disposition Services is a Major Subordinate Command (MSC) of the DLA with the responsibility of disposing and reutilizing Department of Defense (DoD) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoD activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the general public, or ultimate disposal through abandonment or destruction. The headquarters for DLA Disposition Services is located in Battle Creek, Michigan.

2. Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform preventive maintenance (PM), corrective maintenance (CM), and annual testing requirements and services, as defined in this PWS. The date of manufacture of MHE covered in this PWS ranges from 1989 through 2021. A complete list of the various manufacturers may be found in Appendix 5 of this PWS.

3. Background: DLA Disposition Services requires the use of various pieces of MHE during daily operations in support of the military services. PM and CM services for MHE throughout CONUS locations is critical to ensure operational MHE at all times to complete their mission. Without timely, efficient, and effective PM and CM services, DLA Disposition Services will be impacted to a point where we are unable to support our customers.

4. Quality Assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the government will do to ensure that the contractor has performed in accordance with the performance standards as defined in the attached QASP. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

5. Period of Performance: One Base Year of 12 months.

6. Place of Performance of Services: The contractor or subcontractor shall provide services on government premises at the respective DLA Disposition Services field locations, specified in Appendix 6 of this PWS, to the maximum extent possible during normal business hours, except on recognized US holidays or when the government facility/installation is closed due to local or national emergencies, administrative closings, or similar government-directed facility/installation closings. Performance shall be at the designated location specified by the Contracting Officer’s Representative (COR) for the respective DLA Disposition Services field location. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

7. Federal Holidays: The contractor or subcontractor is not required to provide services on the 11 federal holidays observed by the DLA unless approved by the Contracting Officer (KO) or COR. When one of the holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday. The following holidays are observed:

8. Safety & Security: Unscheduled gate closures by the installation security personnel may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors or subcontractor are not compensated for unexpected closures or delays. Vehicles operated by contractor or subcontractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor or subcontractor’s employee’s installation driving privileges.

a. The contractor’s or subcontractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor or subcontractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor or subcontractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor or subcontractor employees for reasons stated above does not relieve the contractor or subcontractor from responsibility for total performance of this contract.

b. The contractor or subcontractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation security personnel. The contractor or subcontractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD) and/or local policy. Should the Force Protection Condition (FPCON) change, the government may require changes in contractor or subcontractor security matters or processes.

9. Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

a. The government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

b. Property: The government will furnish the necessary workspace for the contractor to perform services as outlined in this PWS.

c. Materials: The government will not provide any materials.

d. Equipment: The government will, at its sole discretion, and upon approval of the COR, provide MHE for the contractor to assist with the performance of PM or CM of other MHE.

e. Utilities: All utilities in the facility will be available for the contractor’s or subcontractor’s use in the performance of this contract. The contractor or subcontractor shall instruct employees in utilities conservation practices. The contractor or subcontractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

10. Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The contractor or subcontractor shall.

a. Provide all personal protective equipment for employees IAW the Occupational Safety and Health Administration guidance.

b. Provide all materials to clean up spills caused by their employees during the performance of PM or CM services.

c. Ensure their employees are trained and certified to perform maintenance on MHE.

d. Provide the KO and COR a POC and phone number to coordinate and schedule CM and emergency repair services.

11. Preventive Maintenance: The contractor or subcontractor shall:

a. Perform a PM service on each piece of equipment in appendices 1-4 every six months or 250 operating hours, whichever occurs first.

b. Ensure all PM services are completed IAW the OEM specifications.

c. Perform a fork inspection IAW the American National Standards Institute / Industrial Trucks Standards Development Foundation (ANSI/ITSDF). Standards can be located at the following link: www.itsdf.org.

d. Perform PM services on government premises to minimize downtime.

e. Complete each PM service within 14 calendar days of notification by the COR unless otherwise rescheduled and coordinated between the COR and the contractor.

f. The contractor shall provide the COR with a maintenance sheet showing the status of each item checked during the PM service within five business days of completing each PM service.

12. Corrective Maintenance: The contractor or subcontractor shall:

a. Assess, inspect, test, and troubleshoot all CM service requests within five business days of notification from the COR to determine the root cause of the deficiency.

b. Provide an estimate for the repair, in writing, on contractor letterhead documents, to the COR for approval through the KO. The written estimate must contain the following information, at a minimum:

Description of the deficiency Parts necessary to correct the deficiency Cost of parts Quantity of parts necessary Quantity of labor hours to repair the deficiency Cost of labor per hour Total estimated cost of repair

c. All price estimates are subject to approval by the COR pending determination of available funding and if the repair is economical.

d. All price estimates shall be valid for a period of thirty calendar days to ensure adequate time for determination and approval by the COR

e. Upon approval of the CM service estimates, the contractor shall have five business days to complete the necessary repairs to return the equipment to full operational status unless coordinated and approved by the COR.

f. Perform CM services on government premises to the maximum extent possible.

g. Provide appropriate conveyance and equipment to load, un-load, and transport the MHE to their maintenance facility in the event that services cannot be provided on government premises.

h. Prior to removal of any GFE from government premises, the contractor shall sign a Department of Defense Form 1149, transferring liability of the equipment to the contractor for the duration of the maintenance. Upon return of the GFE to government premises, the DLA Form 1311 will be signed by the COR accepting the equipment repair.

i. Perform lug nut torquing for all equipment within thirty calendar days of contract award and quarterly thereafter. Quarterly torquing should not occur sooner than thirty calendar days and no later than ninety calendar days after previous torquing and will be coordinated by the COR.

j. Perform annual load testing for all MHE listed in Appendices 1 - 4 IAW ANSI/ITSDF once during the period of performance.

13. Acceptable Performance Levels (APLs):

Customer

Customer

Customer

14. Contractor Reporting:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the DLA Disposition Services via the secure data collection site, http://www.ecmra.mil/. The contractor shall completely fill in all required data fields.

15. DLA Disposition Services Environmental Management System (EMS):

DLA Disposition Services implemented EMS in accordance with ISO 14001:2004(e), DOD and DLA requirements at all DLA Disposition Services appropriate facilities. An EMS is an overall management system that includes organizational structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing, implementing, achieving, reviewing, and maintaining the environmental policy of an organization. The DLA Disposition Services EMS is designed to ensure that all personnel, including contract personnel, whose work activities can cause real or potential significant environmental impact, are aware of how their work supports the EMS and are competent to perform their roles, responsibilities and authorities while supporting the DLA Disposition Services mission. The DLA Disposition Services EMS program is explained in DRMS-I 6050.2, Environmental Management System (EMS) Core Instruction. Site supplements detail information required by EMS at a local level such as local, state and host environmental regulations as well as local emergency procedures and operating procedures unique to the location. Site supplements also contain information concerning the local interaction between the DLA Disposition Services tenant appropriate facility and the DOD/DLA host facility EMS program. Contractors and their personnel are required to be aware that each DLA Disposition Services appropriate facility has an EMS and to be aware of EMS policies to perform work and/or gain access to an installation. Each DLA Disposition Services appropriate facility maintains EMS awareness posters that identify the DLA Disposition Services Environmental Management Representative (EMR) and Host facility EMR for specific guidance concerning an individual facilities’ EMS program. Contractors may request current copies of EMS information identified in this paragraph by sending an e-mail request to DRMSEMS@dla.mil.

16. Invoicing Information.

The contractor will invoice on a monthly basis through the Department of Defense Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with DFARS 252.232-7003. Refer to https://wawf.eb.mil for additional information.

17. Acronyms:

18. Definitions:

Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer Representative (COR): An employee of the U.S. Government (USG) designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service: A service output that does not meet the standard of performance associated with the PWS.

Deliverable: Anything that can be physically delivered and includes non-manufactured commodities such as meeting minutes or reports.

Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Material Handling Equipment (MHE): Mechanical equipment designed to provide mobility of property within or between warehouses and outside storage yards. MHE can be powered by a liquid fuel e.g., gasoline, diesel, propane, or battery power. Refer to Appendix 2 for a complete breakdown of MHE within the scope of this contract.

Physical Security: Actions that prevent the loss or damage of USG property.

Preventive Maintenance (PM): The routine checking of hardware that is performed by a field engineer/mechanic/technician/electrician on a specific scheduled basis. PM includes visual and operation inspection of all operational components and any repair or adjustment necessary to ensure operational MHE.

Quality Assurance: The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control: All necessary measures taken by the contractor to ensure that the quality of an end product or service shall meet contract requirements.

Subcontractor: One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.