Provision 4-2.docx

PROVISION 4-2 EVALUATION (MARCH 2006)

General. The USPS anticipates awarding ordering agreements to the offerors whose Proposals are most advantageous to the USPS, that is, making award to the offerors whose overall integrated Proposal, including Technical Proposal and Past Performance information is most advantageous to the USPS.

NOTE: THIS SOLICITATION IS FOR INDIVIDUALS ONLY. SUBMISSIONS FROM COMPANIES OR CORPORATIONS WITH EMPLOYEES DESIGNATED TO PERFORM THIS TYPE OF WORK WILL NOT BE CONSIDERED. SELECTED APPLICANTS MUST PERFORM ALL THE WORK ASSOCIATED WITH THE ASSIGNED TASK ORDER.

The following Performance Evaluation Factors will be used in the evaluation of offers:

A. Pass/Fail Qualifications

i. The USPS does not award ordering agreements or contracts to current Federal and USPS employees. Are you a current Federal or USPS employee?

ii. Have you completed a BA degree or higher; or paralegal certificate with experience in EEO law; or two (2) years’ experience in EEO investigations? (add separate page if necessary)

Degree Educational Institution Date Awarded

iii. Required Equipment – Offeror must provide the following upon being offered an Ordering Agreement:

· Own workspace

· Computer with Windows 10 or higher operating system with at least 4 GB of memory

· Microsoft Office 2010 or higher software, Adobe Reader and WinZip software with password protection and encryption

· Fax machine or eFax

· Internet using DSL or broadband service and email account

· Dedicated telephone line

· Document scanner (Adobe PDF software)

· Anti-Virus Protection for computer system

· External CD/DVD ROM Drive

· Adobe Acrobat Professional

iv. Offerors shall provide a minimum of three (3) references of current or past performance within the last three (3) years. These references should demonstrate a history, qualifications, and experience similar in scope and complexity to the requirement being solicited. References should include: the name, email address, and telephone number of the contact familiar with performance and a detailed description of the services provided.

B. Technical Evaluation

An overall Evaluation rating using the adjectival rating criteria is described below. This rating criteria will be used to assess the Technical & Supplier Capability and Past Performance. For the rating criteria, Technical & Supplier Capability is considered to be more important than Past Performance:

Not Demonstrated at Minimal Level – This indicates that the qualifications presented by the offeror do not meet the demands of the service needed

Minimally Acceptable – This indicates that the offeror has adequately met the listed qualifications

Above Average – This indicates that the offeror’s stated qualifications are above average

Superior – This indicates that the offeror’s stated ability to meet the listed qualifications is superior.

A. Technical & Supplier Capability

Supplier capability is evaluated to determine a supplier's ability to perform upon award of a contract. This information will be used to assess the quality, experience and resources of the offeror to perform. The USPS will evaluate the offeror’s demonstrated understanding of the various functional and technical requirements of the statement of work. The USPS will evaluate the degree to which the offeror’s approach will meet the requirements to provide, on an on-going basis, the services as detailed in the USPS statement of work. Offerors should address each of these factors separately and in the order they appear in the solicitation. When documenting their knowledge, skills, and qualifications, offerors should describe in detail their applicable experience and knowledge and include in their responses the successes they have had related to those requirements.

Describe in detail your experience including positions held that demonstrate these abilities and years spent performing these duties as well as your level of success.

i. Offerors must have knowledge of statutes, regulations, current case law and administrative procedures as they relate to federal sector EEO complaints.

ii. Offerors must have excellent organizational, and administrative skills, including proficiency with computer applications including Microsoft Office Suite. Ability to create and edit Adobe PDF documents and proficiency with email. Must be able to meet provided timelines.

iii. Offerors must have the ability to determine who will be interviewed, relevant documents and policies to be reviewed.

iv. Offerors must have the ability to develop affidavit questionnaires to acquire relevant testimony pertinent to the accepted claim. Have the ability to summarize testimony and record evidence from complainants, witnesses and others, regarding relevant allegations.

v. Offerors must have the ability to create an electronic, objective report including comparative analysis, as applicable, ensuring all accepted issues are addressed, scope and depth of investigation are sufficient, and facts are adequately substantiated.

B. Past Performance

The USPS will evaluate the degree to which the past performance of the offeror has successfully delivered the same or similar types of services as required by this statement of work. The USPS will evaluate the offeror’s past performance in providing effective EEO Investigative services. The USPS will evaluate the offeror’s record of conforming to agreement specifications, quality of services, and adherence to contract schedules. The USPS will contact references provided by the offerors and USPS will consider the references’ responses as a part of the past performance evaluation.

i. Describe your experience investigating employment discrimination complaints, to include the type of complaints investigated (e.g. federal, state, local, or corporate; Title VI, Title VII, ADEA, ADA, etc.), the approximate number of investigations completed, the methods used to conduct the investigations, the types of reports prepared and when the investigations were conducted.

Please describe in detail your experience including positions held that demonstrate these abilities and years spent performing these duties as well as your level of success.

ii. Describe your other investigative experience, to include type of investigations, number of investigations completed, the methods used to conduct the investigations, the types of reports prepared and when the investigations were conducted.

Please describe in detail your experience including positions held that demonstrate these abilities and years spent performing these duties as well as your level of success.

C. Questionnaire & Course Pre-work

If supplier is successful in responses to A. Pass/Fail Qualifications and B. Technical Evaluation listed above, a passing score of minimally acceptable must be achieved by completing all requested Course Pre-work, including, but not limited to, answering a to-be-provided questionnaire.

An overall rating using the adjectival rating criteria is described below:

a. Not Demonstrated at Minimal Level – This indicates that the answers presented by the offeror do not meet the minimum level for questions asked

b. Minimally Acceptable – This indicates that the offeror has adequately answered the listed questions

c. Above Average – This indicates that the offeror’s stated answers are above average

d. Superior – This indicates that the offeror’s stated answers are superior

i. Questionnaire - Attachment 3 “Gautier Questionnaire” –Sample provided

ii. The applicants will be given a pre-requisite base file of a sample case and corresponding questionnaire that they must complete and submit by the given due date. The sample base file will consist of all the documents a normal base file would contain including the 2564-A Pre-Complaint, 2570 Counselor’s Report, 2565 Formal Complaint and several supporting documents. The applicant is to review the base file thoroughly, familiarizing themselves with the contents, and then answer the questionnaire based on the sample file. They need to be sure to provide sufficient details in their questionnaire responses. They will be graded on the questionnaire and must earn a Minimally Acceptable or higher in order to continue in the process.

iii. The pre-work will also consist of a required eLearning course that includes the following topics:

a. A brief history of the EEOC

b. Relevant statutes and regulations that govern the EEO process

i. MD 110

ii. 29 C.F.R. Part 1614

iii. Title VII of the Civil Rights Act

iv. Age Discrimination in Employment Act

v. Equal Pay Act

vi. Rehabilitation Act

vii. Genetic Information Nondiscrimination Act

viii. Pregnancy Discrimination Act

c. The EEO Process and Timelines

i. Pre-Complaint Process

ii. Formal Complaint Process

d. Theories of Discrimination and their Prima Facie elements including:

i. Disparate Treatment

ii. Disability and Reasonable Accommodation

iii. Retaliation

iv. Harassment

e. Role of the Investigator

f. 10 question quiz at the end that must be completed

D. Security Clearance

Supplier must be a U.S. citizen or have permanent resident alien status and successfully complete a background check and drug screening and must be able to obtain a sensitive security clearance.

E. EEO Investigator Skills Class

It is customary to award an Ordering Agreement if the applicant successfully passes the EEO Investigator Skills class. Please note, the USPS cannot reimburse selected applicants for any travel expenses associated with attending the EEO Investigator Skills class, even in the event that a selected applicant does not complete the class successfully and thereby becomes ineligible for performing EEO Investigations.

The Supplier will be compensated based upon the stated pricing structure developed by NEEOISO, therefore the Supplier will not be submitting Price Proposals and pricing is not a factor in the Evaluation.

A. Options. The Postal Service will __ will not _X_ evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Postal Service may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options will not obligate the Postal Service to exercise the option(s).

B. Notice of Award. The Postal Service may accept an offer (or part of an offer), whether or not there are discussions after its receipt, before an offer’s specified expiration time, unless a written notice of withdrawal is received before award. A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, will result in a binding contract without further action by either party.