PRDS2627001-Faronics Deep Freeze Subscription Specifications.pdf
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- Attached to
- PRDS2627001-Faronics DeepFreeze Subscription
- Solicitation number
- 2137140
- Issued by
- New York County, New York
About this file
This is a Price Request Document for Software (PRDS) specifications issued by Baruch College of the City University of New York to procure Faronics Deep Freeze Cloud endpoint management and system restore solutions. The procurement includes three products: Deep Freeze Cloud Ultimate EDU Renewal for 1,000 Windows endpoints (SKU: CBU0.NA2LA.SR1.G01.SN), Deep Freeze Mac Cloud Subscription EDU for 450 Mac endpoints (SKU: DMC0.NA2LA.SL1.G01.SN), and Mac Software Updater Service Subscription License EDU for 450 Mac endpoints (SKU: MSU0.NA2LA.SL1.G01.SN). The solutions will provide cloud-based centralized management, automated system rollback, remote administration capabilities, and protection against unauthorized system changes across institutional devices. Submissions are due by August 11, 2026 at 10:00 A.M. The contract term consists of one initial year commencing upon execution and Office of the State Comptroller approval, with four optional one-year renewal periods at the College's discretion, for a potential total term of five years. All services are billed annually.
Vendors must be authorized Faronics resellers and must submit documentation verifying their ability to meet minimum product requirements and provide an authorization letter from Faronics confirming reseller status. This solicitation is limited exclusively to New York State Minority and Women-Owned Business Enterprise (M/WBE) and Service-Disabled Veteran-Owned Business (SDVOB) certified vendors. The selected contractor must provide subscription licensing, implementation and configuration services, training and knowledge transfer for IT staff, and ongoing technical support and maintenance including software updates and patches throughout the subscription period. Pricing must be submitted on the PRDS Price Breakdown Schedule with unit costs and annual totals for each of the five potential contract years. Contract continuation beyond the initial term is contingent upon availability of funds and satisfactory vendor performance in accordance with applicable New York State and CUNY policies.
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| File | Type | Posted |
|---|---|---|
| PRDS2627001-Faronics DeepFreeze Subscription Software Price Request Form.pdf |
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PRDS2627001- Faronics Deep Freeze Subscription
ATTACHMENT A – SPECIFICATIONS
1. Introduction: Baruch College of the City University of New York (“CUNY”) is issuing this Price Request Document for Software (“PRDS”) to solicit competitive quotations from qualified and authorized vendors for the procurement of Faronics Technologies USA Inc’s Deep Freeze Cloud Ultimate EDU Renewal and associated services. The purpose of this procurement is to acquire a robust, scalable, and secure endpoint management and system restore solution that will enhance Baruch College’s IT infrastructure. The solution will ensure system integrity, protect endpoints from unwanted changes, and reduce IT maintenance efforts by enabling automated system restoration. Baruch College intends to enter into a multi-year subscription agreement with the selected vendor, subject to approval and availability of funds in accordance with CUNY and NYS procurement requirements.
2. Required Products: The selected vendor must provide Baruch College with access to the following Faronics Technologies USA Inc products and services: system:
2.1 Product Name: Deep Freeze Cloud Ultimate EDU Renewal
2.1.1 Product SKU #: CBU0.NA2LA.SR1.G01.SN
2.1.2 Product Quantity: 1000
2.1.3 Product Description: Cloud-based Windows operating systems endpoint protection and system restore solution that enables centralized management, automated system rollback, and protection against unauthorized system changes across institutional devices.
2.2 Product Name: Deep Freeze Mac Cloud Subscription EDU
2.2.1 Product SKU #: DMC0.NA2LA.SL1.G01.SN
2.2.2 Product Quantity: 450
2.2.3 Product Description: Cloud-based endpoint protection and system restore solution for Mac operating systems that enables centralized management, automated system rollback, and protection against unauthorized system changes across institutional devices.
2.3 Product Name: Mac Software Updater Service Subscription License EDU
2.3.1 Product SKU #: MSU0.NA2LA.SL1.G01.SN
2.3.2 Product Quantity: 450
2.3.3 Product Description: Cloud-based endpoint management for Mac operating systems that enables centralized automation of critical updates and patches on lab or shared Mac computers without manually disabling security.
3. Vendor Requirement: The prospective vendors must be authorized to sell/resell Faronics products. Prospective vendors that are authorized by
Faronics to sell/resell Faronics products to such entities must meet at a minimum the functionality and product requirements of the products as outlined above. Vendors are invited to submit their PRDS submissions by no later than August 11, 2026 at 10:00A.M. with the following:
a) documentation verifying that your company can meet the minimum product requirements
b) Authorization letter from Faronics confirming reseller status authorizing your company to sell/resell (Faronics Technologies USA Inc
Contact: Paul Thomas paul.thomas@faronics.com
4. Key Deliverables: The selected contractor shall be responsible for providing the following deliverables to Baruch College under this procurement:
4.1 Subscription & Licensing:
4.1.1 Provide an active subscription license for Deep Freeze Cloud Ultimate EDU covering 1000 Windows endpoints, Deep Freeze Mac Cloud Subscription EDU for 450 endpoints, and the corequisite Mac Software Updater Service Subscription Licenses EDU for 450 Mac endpoints.
4.1.2 Windows Endpoint Licenses: The Contractor shall provide licenses for Windows-based devices with the following requirements:
a. Reboot-to-restore functionality to return systems to a predefined baseline configuration
b. Centralized cloud-based management via web console
c. Scheduling and automation of maintenance windows (e.g., updates, patching)
d. Remote administration functions (freeze, thaw, restart, task execution)
e. Additional Functional Scope (Windows-specific where applicable):
f. Integration with Windows system update mechanisms
g. Enhanced automation and task scheduling capabilities
h. Compatibility with layered security and endpoint management features available within the Ultimate platform
4.1.3 Mac Endpoint Licenses: The Contractor shall provide licenses for macOS-based devices with the following requirements:
a. Reboot-to-restore functionality to return systems to a predefined baseline configuration
b. Centralized cloud-based management via the same unified web console as the Windows endpoints
c. Remote administrative actions (freeze, thaw, restart, and policy enforcement)
d. Allows administrators to silently install, update, or uninstall third-party software applications on managed Macs.
e. Compatibility with macOS security architecture and configuration frameworks
f. Support for deployment and management via standard macOS administrative tools (e.g., MDM, Apple Remote Desktop, or equivalent)
g. Implementation of configuration controls using macOS system profiles where required.
mailto:paul.thomas@faronics.com
4.2 Implementation & Configuration:
4.2.1 Deployment and configuration of Deep Freeze Cloud across Baruch College systems.
4.2.2 Integration with existing IT infrastructure.
4.2.3 Configuration of centralized cloud-based management console
4.2.4 Setup of endpoint policies, scheduling and system restore settings.
4.3 Training and Knowledge Transfer:
4.3.1 Provide virtual or remote training sessions for IT staff.
4.3.2 Training on system management, policy configuration, and endpoint monitoring
4.3.3 Knowledge transfer on best practices for maintaining system integrity and minimizing downtime.
4.4 Ongoing Support and Maintenance:
4.4.1 Provide technical support for troubleshooting and issue resolution.
4.4.2 Provide software updates, patches and enhancements during the subscription period
4.4.3 Ensure system reliability and performance through ongoing vendor support
5. Contract Term: One-year contract with four additional one-year renewals at the College’s discretion, billed annually (total up to five years).
The initial term of this contract shall be for one (1) year, commencing upon final execution and all required approvals, including approval by the Office of the State Comptroller (OSC), in accordance with New York State and CUNY procurement requirements. The Agreement includes four (4) additional one-year renewal periods, which may be exercised automatically at the sole discretion of the College, subject to the continued availability of funds, satisfactory performance, and all applicable approvals. The total potential term of this contract shall not exceed five (5) years.
All services under this contract shall be billed annually. Continuation of this contract beyond the initial term is contingent upon appropriation of funds and all required administrative approvals in accordance with applicable NYS and CUNY policies.
6. Terms and Conditions: Any purchase that results from this advertisement shall be governed by the University’s standard Terms and Conditions, Purchase Order, and the Standard Clauses for New York State Contracts (Appendix A).
** *LIMITED TO ONLY NYS M/WBE & NYS SDVOB CERTIFIED VENDORS**
ATTACHMENT B
PRDS Price Breakdown Schedule The prices set forth below represent pricing offered by vendor to provide the services specifically named in Attachment A-Specifications. The contractor hereby offers the services specified in Attachment A-Specifications in accordance with the Contract for the PRDS Price and PRDS Price Breakdown Prices as set forth below.
The PRDS Price set forth below represents the price offered by Contractor to provide the College on a lump sum, all the services/labor described and set forth herein and in accordance with the University contract terms and conditions as outlined in the Price Request Document for Software (PRDS).
Item # Product Name SKU# Quantity Unit Cost Total for
Year 1 Total for Year 2
Total for Year 3
Total for Year 4
Total For Year 5
Deep Freeze Cloud Ultimate EDU
CBU0.NA2LA.SL1.G01.SN 1000 $_______ $_________ $_________ $_________ $_________ $_________
Deep Freeze Mac Cloud Subscription
EDU
DMC0.NA2LA.SL1.G01.SN 450 $_______ $_________ $_________ $_________ $_________ $_________
Deep Freese Mac Software Updater Service Subscription License EDU
MSU0.NA2LA.SL1.G01.SN 450 $_______ $_________ $_________ $_________ $_________ $_________
PRDS Price $ _________________________ **
PRDS Price in words: __________________________________________________________________________________________dollars
**NOTE TO CONTRACTORS: Copy the PRDS Price amount to PRDS Submission and Signature Page on page 1 of the Price Request Document for Software (“PRDS”) Form. Award will be made, if at all, based on this amount.
YOU MUST COMPLETE THE INFORMATION ABOVE AND SUBMIT WITH YOUR PRICING. FAILURE TO DO SO WILL CONSTITUTE GROUNDS FOR THE REJECTION
OF YOUR SUBMISSION.
NAME OF VENDOR: ___________________________________________ NAME OF CONTACT: __________________________________________ PRINT OR TYPE COMPANY/PARTNERSHIP/ENTITY NAME PRINT OR TYPE NAME OF AUTHORIZED REPRESENTATIVE
SIGNED BY: ___________________________________________________
SIGNATURE OF AUTHORIZED REPRESENTATIVE
TITLE: _____________________________________ DATE: ________________________
PRINT OR TYPE TITLE OF AUTHORIZED REPRESENTATIVE
| 4.4 Ongoing Support and Maintenance: |
| 4.4.1 Provide technical support for troubleshooting and issue resolution. |
| 4.4.2 Provide software updates, patches and enhancements during the subscription period |
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