PWS.docx

PERFORMANCE WORK STATEMENT FOR NON PERSONAL SERVICES

Health Services Warrant Officer Advanced Course (WOAC) Course# 6-8-C22 (670A) Project Management of Medical Equipment Training Logistics Management Branch

1. GENERAL: This is a non-personnel services contract to provide instructor led, on-site training for the Project Management of Medical Equipment Training. The course will be part of the Health Services Warrant Officer Advanced Course (WOAC) 6-8-C22 (670A). This course will consist of 4 consecutive days of on-site instruction.

1.1. BACKGROUND: This is a requirement. Critical Task List, Conduct Project Management of Medical Equipment, was approved on 05 November 2014 and reaffirmed on 26 Jun 2017 by the Dean, Academy of Health Services, as a requirement for Health Services Maintenance Technicians (670A) attending Health Services Warrant Officer Advanced Course 6-8-C22 (670A).

1.2. SCOPE OF WORK: The Contractor shall provide one instructor to lead 4 days of on-site training and testing, in a small group setting, at the Academy of Health Sciences, Fort Sam Houston, Texas, for the Health Services Warrant Officer Advanced Course 6-8-C22 (670A). Small group instruction and practical exercises shall be used to the maximum extent possible. The Government will provide a classroom, audiovisual equipment and student computers needed to conduct the course. The contractor will provide handouts and instructional material to conduct the training. The contractor is responsible for costs of travel, per diem, and providing course material. Maximum number of students is 15 per class. One class will be taught each fiscal year.

1.3. SAFETY REQUIREMENTS: The Contractor shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA).

1.4. SECURITY REQUIREMENTS: The Contractor shall be responsible for the security of any Service member information provided to the contractor for the purpose of training and testing.

1.4.1. Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.

1.4.2. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer representative (COR) and the contracting officer.

1.4.3. The Contractor shall only conduct business with the Contracting Officer and designated government personnel listed as points of contact (POCs) below.

1.1.1. U.S. Government records, copies of original results and reports, verified original data, corrected data, and corrected supporting final reports are maintained by the Contractor, but remain the property of the U.S. Government. These files/results must be surrendered to the COR.

1.1.2. Contractor Verification System (CVS) for contractors at Army Facility.

1.1.2.1. The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

1.1.2.2. The Contractor shall comply with agency personal identity verification procedures in all subcontracts when the subcontractor is required to have physical access to a federally-controlled facility or access to a Federal information system.

1.1.2.3. The contractor shall ensure compliance with the provisions set forth below. For purposes of FAR Clause 52.204-9, the Government will designate a Trusted Agent (TA), and the contractor shall designate a Facility Security Officer (FSO), for this contract. The Government reserves the right to amend or supplement these provisions pursuant to the Changes clause in the contract. The TA for the government is:

1.4.3.1. In-processing Requirements. Contractor personnel are prohibited from performing services under this contract absent compliance with the in-processing requirements set forth below.

1.4.3.2. For every contract service provider, the FSO shall provide the following information to the TA for input into the DOD Defense Enrollment and Eligibility Reporting System/Real-Time Automated Personnel Identification System (DEERS/RAPIDS) System:

(a) Last Name

(b) First Name

(c) Middle Name

(d) Social Security Number

(e) Date of Birth

(f) E-mail Address (may be either the e-mail address of the incoming individual or the FSO).

1.4.3.3. The contract service providers shall have an Army Knowledge Online (AKO) account in order to submit the application. AKO registration may be accessed via https://www.us.army.mil.

1.4.3.4. The DEERS/RAPIDS Systems will send a notice to the e-mail address provided IAW the above requirement, in which the contract service provider’s user ID and password are provided. In the event the e-mail message is sent to the FSO, the FSO shall notify the contractor of the contract service provider’s user ID and password.

1.4.3.5. The contract service provider shall log into the DEERS/RAPIDS System, and submit an application for acceptance into the System, using the user identification (ID) and password provided.

1.4.3.6. The application will be accepted, returned, or rejected by the TA. Notice as to whether the application has been accepted, returned or rejected will be provided to the individual’s e-mail address provided within 48 hours after submission. If the application is returned or rejected, the contract service provider shall contact the TA and comply with the TA’s guidance to attempt to correct and resolve the issues.

1.4.3.7. Upon approval of the application, the contract service provider shall receive an e-mail sent to the address provided stating the Common Access Card (CAC) application was approved and to proceed to the Verifying Office (VO) with two photo IDs to obtain a CAC. For CAC issuance, the individual must present with two forms of ID, one must be a picture ID. The e-mail will contain a URL to download the form. Acceptable forms of ID to include: Driver’s License, Military ID, Contractor Company ID with picture and expiration date, charge card with picture imprinted, and passport.

1.4.3.8. Revalidation Requirements. The TA is required to revalidate all contract service providers, in the DEERS/RAPIDS System, every 6 months. In the event revalidation is denied, the CAC credentials shall be revoked and the CAC will not be useable to login.

1.4.3.9. Out-processing Requirements. When a contract service provider’s performance under this contract ceases, the contractor or FSO shall provide written notice to the TA. The TA will remove the contract service provider from the DEERS/RAPIDS System. The contractor shall ensure the contract service provider’s CAC is turned in to the Government IAW the out-processing procedures and further guidance from the contracting officer.

1.4.3.10. The contractor is responsible for absences of contract service providers due to expired identification and access documents. Such absences shall not relieve the contractor of its obligation to perform the health care services required under this contract.

1.4.3.11. The contract providers shall immediately report any lost or stolen badges to the COR.

1.4.3.12. The Primary and Alternate Security Managers for the contractor are:

1.5. PERFORMANCE QUALITY: The Contractor shall establish and maintain a complete Quality Control Plan that shall ensure the requirements of the contract are provided as specified in Section 5 of the PWS. Within thirty calendar days after contract award, three copies of a comprehensive written QCP shall be submitted to the COR and within 5 working days when changes are made thereafter.

1.6. PHASE IN /PHASE OUT PERIOD. The contractor shall be available by phone three days prior to start date of training to coordinate requirements.

1.7. OBJECTIVE: The objective is to award a single Fixed Firm Price (FFP) commercial services contract award to perform the services as described. A FFP contact with a performance based work statement is determined to be the most advantageous and appropriate for this type service.

1.8. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The Contractor agrees to attend any post award conference convened by the contracting activity or control administration office in accordance with Federal Acquisition Regulation Subpart 42.5, and Defense Federal Acquisition Regulation Subpart 242.5 The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor’s performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings and the contractor’s travel expenses associated shall be at no additional cost to the g TRAVEL: Cost incurred by Contractor personnel for travel, including costs of lodging, other subsistence, and incidental expenses, shall be considered to be reasonable and allowable only to the extent that they do not exceed the rates and amounts set by the Federal Travel Regulations.

See FAR 31.206-46 (a)(2)(i). However, cost shall not exceed the amount indicated in Schedule B Travel CLIN. All travel requests shall be submitted for approval at least two weeks prior to travel date. Vendor shall submit a travel request containing the following information: names, reason travel required, cost breakdown of travel, lodging, daily allowances. All travel must be preapproved by the Contracting Officer (KO) in writing. Contractor shall submit receipts to the COR for expenses being claimed within 5 business days from travel completion for verification by the COR. Receipts for expenses greater than $25.00 must be submitted.

2. DEFINITIONS AND ACRONYMS (Below is a short list of definitions.)

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. The term as used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into contract; administer, or terminate contracts. Make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.5. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.6. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.7. SUBCONTRACTOR. One that enters into a subcontract and assumes some of the obligations of the primary Contractor.

2.1.8. WORK DAY. The number of hours per day the Contractor provides services.

2.1.9. WORK WEEK. Is defined as Monday through Sunday (dependent on workload and mobilization requirements).

2.2. ACRONYMS:

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. MATERIALS.

3.1.1 The government shall provide easels, markers and butcher block paper.

3.2. FACILITIES. The Government will furnish the necessary classroom space for the contractor to provide training as outlined in this PWS. Support will include podium computers, audiovisual equipment and student computers if needed.

3.2. GOVERNMENT SERVICES.

3.2.1. The Government will provide student computers that will be used for instruction.

3.5. GOVERNMENT QUALITY ASSURANCE (QA). The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under section 3 of this statement. The contractor shall provide one set of training materials (reading material, copies of slides, practical exercises), bound or in binders, for each student, prior to the start of instruction.

4.1. PERSONNEL QUALIFICATIONS. An outline of qualifications for the Contractor staff is given below:

4.1.1. The contract instructor shall be certified to instruct Project Management Professional (PMP) training.

4.2. MATERIALS. The Contractor shall provide training materials for a maximum of 15 students per class. One class will be taught each fiscal year. Training materials should be received prior to start of instruction. The contractor shall provide a hardcopy course certificate for all students within seven days of completion of instruction.

4.2.1. The contractor shall furnish materials, supplies, and equipment necessary to meet the requirements for the provision of services established under the terms of this contract.

4.3. EQUIPMENT.

4.3.1. The contractor shall provide all equipment and instrumentation to support training not listed in section 3.

4.4. CONTRACTOR RESPONSIBILITIES. The contractor shall present a neat appearance, in accordance with standard office attire, and be easily recognized as a contractor employee. This may be accomplished by wearing distinctive badges which contain the company name and employee name, identifying themselves as contractors when they answer the phone, and by providing a descriptive line on their email, identifying them as contractors. The contractor shall be fluent in spoken and written English.

5. DESCRIPTION OF WORK:

5.1 SERVICE

5.1.1 The contractor shall be available by phone three days prior to start date of training to coordinate requirements.

5.1.2. The contractor provide one qualified trainer, arriving on the class start date, to teach for 4 consecutive days, an on-site course to a maximum 15 students, as described in paragraph 1.2. Period of Performance for class dates are as follows:

· Base Period: 4-7 June 2018

· Option Year 1: 3-6 June 2019

· Option Year 2: 1-4 June 2020

5.1.3. The contractor shall provide one set of training materials (reading material, copies of slides, practical exercises, 6 months access to an online training portal, USB drive and paper version of software for Project Management Professional mock examination), bound or in binders, for each student, seven days prior to the start of instruction.

5.1.4. The contractor shall administer and review a mock exam at the end of instruction, to all students.

5.1.5. The contractor shall provide a hardcopy course certificate to all students that successfully complete the training.

5.1.6. Hours of Operations: On-site Services shall be performed between the hours of 8:00 am - 5:00 pm CST., with a 1 hour lunch break and a 10 minute break per hour. On-site services shall be performed Monday through Friday, not to exceed 40 hrs/week, excluding federal holidays. List of recognized Federal Holidays are as follows:

New Years Day Dr. Martin Luther King’s Birthday Presidents Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

5.2. DELIVERABLES.

5.2.1. The contractor shall provide one set of training materials, for each student, bound or in binders, for a maximum of 15 students per class. Training materials should be received seven days prior to start of instruction.

5.2.2. The contractor shall provide a hardcopy course certificate for all students within seven days of completion of instruction.

5.2.3. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8)Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

WOAC; 1 each as updated

6. APPLICABLE REGULATIONS AND MANUALS: NA

7.0 ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1 TECHNICAL EXHIBIT A – Performance Work Statement Performance Requirements Summary

7.2 ATTACHMENT 1 - Quality Assurance Plan (QASP)