PR-2122402Y5082697002 - SOW.pdf

US Coast Guard Yard 19 April 2022 ISO 9001:2015 Certification

Statement of Work: AUDIT OF U.S. COAST GUARD YARD QUALITY MANAGEMENT

SYSTEM FOR CONFORMANCE TO ISO 9001:2015

1.0 SCOPE

1.1 This specification outlines auditing the U.S. Coast Guard Yard’s Quality Management System for conformance to the ISO 9001:2015 standard.

2.0 APPLICABLE DOCUMENTS

2.1 The following documents form a part of this specification to the extent specified herein.

Unless stated otherwise, the documents shall be the version listed by the number and date from the referenced organization.

2.1.1 International Organization for Standardization 9001:2015 Quality Management Systems- requirements with guidance for use.

3.0 REQUIREMENTS

3.1 Accreditations

3.1.1 The Contractor shall be a Registrar accredited through the American National Accreditation Program for Registrars (or similar) of Quality Management Systems as administered by the American National Standards Institute - ASQ National Accreditation Board (ANAB). The scope of this accreditation shall include North American Industry Classification System (NAICS codes) 92811, 336611, and 336612 for ship and boat building and repair.

3.2 Experience

3.2.1 The Contractor shall have a published directory of companies that have achieved registration and/or certification to ISO 9001:2015 in conjunction with the Contractor's evaluating audits.

3.2.2 The Lead Auditor shall have experience with at least one U.S. Government facility (other than the CG Yard), have a familiarity with the Federal Acquisition Regulations and have a working knowledge of the shipbuilding/repair industry. Documentation outlining the Lead Auditor’s experience shall be provided as part of the submittal. Contractor shall provide a list of Lead Auditors with resumes that are qualified.

3.2.3 The Lead Auditor shall be certified by Exemplar Global, ANSI-ANAB, or equivalent. All members of the Audit Team shall be certified by ANSI-ANAB and have participated in at least three (3) audits of facilities for compliance with ISO 9001:2015. Contractor shall provide resumes for the secondary auditors and documentation that they have participated in the minimum number of audits

3.3 Availability

3.3.1 The auditing schedule shall fall within the time constraints specified in the Contract.

3.4 Assessment Process

3.4.1 Re-Certification audit

3.4.1.1 The Contractor shall perform a re-certification audit for conformance to ISO 9001:2015.

a. The Audit Team shall interview all levels of Yard personnel to determine the extent to which the Quality Management System as documented in the Yard’s Quality Management System Manual has been implemented.

b. The Contractor will work with the Yard’s Quality Assurance Team Leader to develop the audit schedules. The Contractor will approve the audit schedule at least 30 days prior to the start of the re-certification audit.

c. At the conclusion of the audit, the Lead Auditor shall conduct a closing meeting for the Yard’s Top Management to summarize results, note difficulties and provide a draft report with recommendations.

d. A re-certification audit report shall be prepared and provided no less than 30 days after the completion of the audit. The report shall detail the results of the audit, itemize non-conformances, requests corrective actions and set a time limit for the Yard’s corrective action responses. At no time shall the Yard be provided with less than 90 calendar days to respond. This time frame shall be determined by the time and date of the certified mail receipt or the electronic delivery date of the audit report.

3.4.1.2 Registration

a. The degree of registration to be granted shall be subject to the Contractor's determination of the degree to which the Yard’s Quality Management System is in conformance with ISO 9001:2015.

b. The Contractor shall identify the deficiencies found in the Yard’s Quality Management System and shall specify a time limit for corrective actions to be implemented. The degree of reassessment required to achieve full registration shall also be determined by the Contractor.

c. The registration shall include Delivery of Certificates of Compliance to ISO 9001:2015 and presentation of camera ready artwork of the Contractor's Quality Management System mark and those of the Contractor's accrediting agencies for use on Yard publications and stationery.

d. The certificate of registration shall be valid for a period of three (3) years from the date of issuance and may be withdrawn subject only to Yard request for withdrawal, or Lead Auditor's determination that the Yard is not fully compliant with ISO 9001:2015 during a scheduled subsequent surveillance audit.

3.4.2 Surveillance audits

3.4.3.1 The Contractor shall conduct surveillance audits approximately every 6 or 12 months (agreed by Yard QA Branch) to certify that the Yard continues to comply with the Yard’s Quality Management System and

ISO 9001:2015.

a. The Audit Team shall interview all levels of Yard personnel to determine the extent to which the Quality Management System as documented in the Yard’s Quality Management System Manual has been implemented.

b. The Contractor will work with the Yard’s Quality Assurance Team Leader to develop the audit schedules. The Contractor will approve the audit schedule at least 30 days prior to the start of the re-certification audit

c. Upon completion of the audit, the Lead Auditor shall conduct a closing meeting for the Yard’s Top Management to summarize results, note difficulties and give a draft report with recommendations.

d. A surveillance audit report shall be prepared and provided for each audit no less than 30 days after the completion of the audit. The report shall detail the results of the audit, itemizes non-conformances, requests corrective actions and sets a time limit for the Yard’s corrective action responses. At no time shall the Yard be provided with less than 60 calendar days to respond.

3.5 Expenses

3.5.1 Travel expenses shall be in accordance with Federal Travel Regulations.

www.gsa.gov/ftr

4.0 QUALITY ASSURANCE

4.1 The Contractor shall have a multi-layered appeals system through which the Yard may appeal any ruling, determination or action of the Contractor relating to the auditing and registration processes.

5.0 PREPARATION FOR DELIVERY

5.1 All written reports and Registration Certificates shall be delivered to the Contracting Officer and the Quality Assurance Management, QA Branch.

6.O NOTES

6.1 ISO documents may be obtained from:

American Society for Quality 611 E. Wisconsin Ave.

P.O. Box 3005

Milwaukee, WI 53201-3005 phone 888-722-2440

6.2 USCG Yard-Registrar Services/ISO 9001:2015

Scope of ISO 9001 Certification - Design, construction, and repair of ships, ship systems, ship components, ordnance, electronics, industrial products, and related services.

6.3 Number of Personnel is approximately 680.

6.4 This request is for 1 Facility, U.S. Coast Guard Yard, M.S. 1 2401 Hawkins Point Road Baltimore, MD 21226-1797