PORFP - Socure's Fraud Prevention Tool.pdf

Purchase Order Request for Proposals (PORFP)

COTS Software Master Contract

Revised 090624 1

Section 1 –General Information

PORFP Number:

(eMMA BPM Number)

LABOR-FY2026-018

PORFP Type:

(Select one category from the drop-down list)

Fixed Price

Functional Area/s

(FA) for this PORFP:

FA I – COTS Software

FA II – Installation and Training Services FA III – Manufacturer's Software Maintenance

Note: FA II may not be purchased alone and may not exceed 49% of the PORFP value.

Manufacturer Name

(Enter one manufacturer only per

PORFP)

Socure

Designated Small Business

Reserve?(SBR):

(Select "Yes" or "No" from the drop-down list)

No

PORFP Issue Date:

mm/dd/yyyy

PROPOSAL DUE

DATE AND TIME:

Place of Performance: Maryland Department of Labor FAMLI Division

100 S. Charles St.

Baltimore, MD 21201

Special Instructions:

LIMITED TO MASTER CONTRACTORS

Only Master Contractors that are awarded a contract under the Commercial Off-the-Shelf Software (COTS 2012), 060B2490021, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal

(PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award.

BID SUBMISSION INSTRUCTIONS

Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage

(eMMA) e-Procurement system.

Instructions on how to submit proposals electronically can be found at, under Vendor Instruction:

https://mdprocurement.freshdesk.com/support/solutions

Purchase Order Request for Proposal (PORFP) responses will be https://mdprocurement.freshdesk.com/support/solutions

Revised 090624 2 accepted through e-mail to the Agency Point of Contact listed in

Section 2.

1. All bids must be password protected by the bidder prior to submission.

2. Bidders must e-mail the password-protected bid to the

Agency Point of Contact listed in Section 2.

3. DO NOT SEND PASSWORDS WITH BID E-MAIL.

4. The password must be e-mailed separately from the bid after the bid due date.

SPECIAL REQUIREMENTS

1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding. Charges that are multiple years shall be provided at a per-year price.

2. Purchase new and unused software.

3. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.

4. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.

5. Please allow for pricing provided in response to this PORFP to be valid for at least 90 days after the set due date above.

6. The Master Contractor must be an authorized reseller for the

Manufacturer named in Section 1. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or

Distributor.

7. The Master Contractor must include a screenshot of the

Manufacturer's Suggested Retail Price (MSRP) with the bid.

8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.

9. A "No Bid" form must be completed and submitted by the bid due date and time if your firm elects not to bid.

10. Master Contractors must ensure that the proposed COTS software is virus-free.

11. Master Contractors shall furnish all agreements and terms and conditions that the Master Contractor expects the State to sign or to be subject to in connection with or to use of the products or to be provided under this PORFP. This includes physical copies of all agreements referenced and incorporated in primary documents, including but not limited to any software licensing agreement for any software proposed to be licensed to the State

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(e.g., EULA, Enterprise License Agreements, Professional Service agreement, Master Agreement) and any Acceptable Use Policy (AUP). The State is not bound to an agreement or any terms and conditions not provided in a Master Contractor’s Proposal and no action of the State, including but not limited to the use of any such software, shall be deemed to constitute acceptance of any such agreements or terms and conditions and any such agreement, terms or conditions are void ab initio and unenforceable against the State.

12. Software-as-a-Service (SaaS) Products and contracts are subject to the Additional Terms and Conditions specified in Attachment Y

- Data Use Agreement.

Security Requirements

(if applicable):

n/a

Invoicing Instructions:

Send invoice to Gary Ingber or e-mail to gary.ingber@maryland.gov

An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:

1) Contractor name and address;

2) Remittance address;

3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;

4) Invoice period (i.e., the time period during which services covered by invoice were performed);

5) Invoice date;

6) Invoice number;

7) State-assigned Contract number;

8) State-assigned (Blanket) Purchase Order number(s);

9) Goods or services provided;

10) Amount due; and

11) Any additional documentation required by regulation or the

Contract.

For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.

For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within 30 days of contract start. Each additional year shall be billed on the anniversary of the first year's invoice.

Section 2 – Agency Point of Contact (POC) Information

Agency / Division

Name:

MD Labor / FAMLI Division mailto:gary.ingber@maryland.gov

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Agency POC Name: Kennedy IYare Agency POC

Phone Number:

410-767-2874

Agency POC E-mail

Address:

kennedy.iyare1@maryland.gov Agency POC

Fax:

n/a

Agency POC Mailing Address:

100 S. Charles, Baltimore, MD 21201

Section 3 – Delivery Address / Work Site POC Information (if different from above)

Agency On-site

Contact Name:

Gary Ingber Agency On-site Phone

Number:

443-834-4636

Agency On-site E-mail

Address:

gary.ingber@maryland.gov Agency On-site Fax:

n/a

Agency On-site Address:

100 S. Charles, Baltimore, MD 21201

Section 4 – Scope of Work

FA I – COTS Software

(Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the

Business Need / Required Functionality field)

*Business Need / Required Functionality

The business need is for licenses to access Socure fraud and risk services for three (3) years for the Maryland Department of Labor’s new FAMLI (Family and Medical Leave Insurance) program. These services are required to verify the identity of the employers and employees registering and engaging with FAMLI’s online software, in order to minimize the fraud risk to the FAMLI program. Specific Socure product requirements are listed below.

Product Name Description Quantity Due Date mm/dd/yyyy

Business Onboarding for Employer Registration

1. RisOS Baselayer

Business Verification/Consortium

PS-ROS-BLVC

Year 1: 130,000

Year 2: 50,000 Year 3: 10,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

2. RisOS Baselayer Website Presence

PS-ROS-BLWP

Year 1: 117,000

Year 2: 45,000 Year 3: 9,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

2. Digital Intelligence FR-M39-DIG

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

3. Socure Verify Plus FR-M25-KYC+

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

4. Sigma Synthetic FR-M17-SYN

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

5. Sigma Identify FR-M04-FRA

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

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6. Address RiskScore FR-M03-ADR

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

7. Email RiskScore FR-M01-EML

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

8. Phone RiskScore FR-M02-PHO

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

9. Global Watchlist Standard

FR-M06-WL1

Year 1: 130,000

Year 2: 100,000 Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

10. Document

Verification Premier w/Selfie Bundle and

Image Alert List

FR-M36-DV3

Year 1: 13,000 Year 2: 10,000

Year 3: 2,000

Year 1: 6/1/2026 Year 2: 6/1/2027

Year 3: 6/1/2028

Consumer Onboarding for Benefits / Claims

1. Digital Intelligence FR-M39-DIG

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

2. Socure Verify Plus FR-M25-KYC+

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

3. Sigma Synthetic FR-M17-SYN

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

4. Sigma Identify FR-M04-FRA

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

5. Address RiskScore FR-M03-ADR

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

6. Email RiskScore FR-M01-EML

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

7. Phone RiskScore FR-M02-PHO

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

8. Socure Account

Intelligence Standard –

Status & Ownership

FR-M38-SAI-O

Year 1: 500

Year 2: 80,000

Year 3: 200,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

9. Document Verification

Premier w/Selfie Bundle and Image Alert List

FR-M36-DV3

Year 1: 50

Year 2: 8,000

Year 3: 20,000

Year 1: 6/1/2026

Year 2: 6/1/2027

Year 3: 6/1/2028

Other Capabilities

Full Risk Scrub FR-C07-FRC

Year 1: 150,000

Year 2: 1,000 Year 3: 0

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

RisOS BL Business

Verification/Consortium Risk Scrub

PS-ROS-BLVC

Year 1: 2,500

Year 2: 0 Year 3: 0

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

Revised 090624 6

RisOS BL Website Presence Risk Scrub

PS-ROS-BLWP

Year 1: 2,250

Year 2: 0 Year 3: 0

Year 1: 6/1/2026

Year 2: 6/1/2027 Year 3: 6/1/2028

FA II – Installation and Training Services

(Provide a detailed description of required services and deliverables)

Installation / Training

Services

Deliverables

Start Date

End Date

Set Up Services

Initial configuration, necessary support engineering, implementation, and integration efforts

6/1/2026 5/31/2027

FA III - Manufacturer's Software Warranty / Maintenance (Provide a detailed description of warranty / maintenance requirements and deliverables)

Warranty /

Maintenance Requirements

Deliverables

Start Date

End Date

Annual Support (Year 1)

Ongoing support, updates, upgrades, and enhancements for services.

6/1/2026 5/31/2027

Annual Support (Year 2)

Ongoing support, updates, upgrades, and enhancements for services.

6/1/2027 5/31/2028

Annual Support (Year 3) Ongoing support, updates, upgrades, and enhancements for services.

6/1/2028 5/31/2029

Section 5 – Evaluation Criteria

1. Conformance to scope of work

2. Delivery schedule

Basis for Award Recommendation

The agency Point of Contact listed in Section 2 will recommend the award to a responsive and responsible Master Contractor that provides the most advantageous offer considering the price and evaluation factors above. The agency Point of Contact will initiate and deliver a PO to the selected Master Contractor.

All awards from this PORFP shall comply with the requirements of COMAR 21.05.13.06.

NO BID NOTICE/VENDOR FEEDBACK FORM

To help us improve the quality of State solicitations and to make our procurement process more responsive and business-friendly, please provide comments and suggestions regarding this solicitation. Please return your comments with your response. If you have chosen not to respond to this solicitation, please e-mail or fax this completed form to the attention of the Agency Point of Contact listed in Section 2.

Title: Commercial Off-the-Shelf Software 2012 (COTS 2012) Solicitation No: 060B2490021

PORFP:

1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below:

Other commitments preclude our participation at this time.

The subject of the solicitation is not something we ordinarily provide.

We are inexperienced in the work/commodities required.

Specifications are unclear, too restrictive, etc. (Explain in REMARKS section)

The scope of work is beyond our present capacity.

Doing business with the State is simply too complicated. (Explain in REMARKS section)

We cannot be competitive. (Explain in REMARKS section)

The time allotted for the completion of the Bid is insufficient.

Prior State of Maryland contract experience was unprofitable or otherwise unsatisfactory. (Explain in REMARKS section)

Other: _________________________________________________________

2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below.

REMARKS: _________________________________________________________________

Offeror Name: ________________________________ Date: _______________________

Contact Person: _________________________________ Phone (____) _____ - ________

Address: _________________________________________________________________

E-mail Address:____________________________________________________________