Performance Work Statement (PWS) --- Attachment I.pdf

PERFORMANCE WORK STATEMENT

MOBILE DOCUMENT SHREDDER SERVICES

BASSETT ARMY COMMUNITY HOSPITAL, FT WAINWRIGHT, AK

16 January 2025

PART 1

GENERAL INFORMATION

1. General. This is a non-personal services contract to provide (Mobile Document Shredder Services for Bassett Army Community Hospital, Ft Wainwright, AK). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background. Proper destruction of personnel health records and documents pertaining to the organizations critical information is a necessity to ensure confidentiality of individual's privies and organizational security and is mandated by the Joint Commission for Health Care and Department of the Army regulations (AR 530-1).

1.2. Description of Services/Tasks. The Contractor shall furnish all materials, equipment, management, labor, supervision, training, and transportation to provide complete shredder services for Bassett Army Community Hospital, Ft Wainwright, AK. This is a service contract to provide shredding services of HIPAA/ Confidential Documentation and document content included in the organization Critical Information List to DOD standards. Initial tote delivery will be delivered to BLDG 3567 Neely Road, where Medical Supply Staff will distribute. Medical Supply staff members will transport filled totes to BLDG 3567 Neely Road for service.

1.2.1 The Contractor shall provide Bassett Army Community Hospital with 90 slotted collection totes with lock hasps installed for the secure collection of documents. Bassett Army Community Hospital will provide the locks for said totes. The contractor shall provide mobile document destruction services at the Medical Supply Warehouse, BLDG 3567 Neely Road Fort Wainwright, Alaska in the presence of at a minimum of One (1) Medical Supply staff member.

1.2.2 Service will be required on an “AS NEEDED BASIS”. The contractor will be contacted by a designated Point of Contact to arrange Date and Time of services to be rendered. The contractor will collect bins and shred the documents “ON SITE”. Documents will not be transport to another location for shredding purposes.

1.3 Deliverable. The contractor shall furnish all material, equipment, management, labor, supervision, training, and transportation to provide complete “ON SITE” Shredder services for Bassett Army Community Hospital, Fort Wainwright, AK. IAW PERFORMANCE WORK STATEMENT. The contractor shall provide Bassett Army Community Hospital with 90 (Ninety) 64-gallon slotted collection totes with lock hasps installed for the secure collection of documents. Shredding service will be provided on an “AS NEEDED BASIS”. The contractor will be contacted by a designated point of contact to arrange a Date and Time of service. Upon request a Certificate of Destruction shall be provided by the contractor within 24 hours of request to the COR.

1.4. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government in accordance with (IAW) the terms and conditions contained in Federal Acquisition Regulation (FAR) 52.246-1 entitled, “Contractor Inspection Requirements” and applicable sub- clauses pertaining to quality control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

1.4.1. Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is a government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the PWS of this contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS).

1.5. Contracting Officer Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration.

1.6. Period of Performance. The Period of Performance under this contract will be from 17 February 2025 through 16 February 2030, with (4) Options years to be utilized if it is within the Government’s best interest to continue.

1.6.1. Place of Performance. Destruction services will be performed on site at Bassett Army Community Hospital Medical Supply Warehouse, BLDG 3567 Neely Road, Fort Wainwright, Alaska. Upon request a Certificate of Destruction shall be provided by the contractor. Services will be provided on an as needed basis. The contractor will be contacted by a designated Point of Contact to arrange Date and Time of services to be rendered.

1.6.2. Hours of Operation. The Contractor is responsible for providing performance/service on an as needed basis/on call basis between the hours 8:00 AM and 2:30 PM, Monday-Friday except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.2.1. Federal Government Holidays.

New Years Day 1st day of January

Martin Luther King Birthday 3rd Monday of January

Presidents Day 3rd Monday of February

Memorial Day Last Monday of May

Juneteenth 19th day of June

Independence Day 4th day of July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th day of November 4th

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

1.7. Type of Contract. This will be a Firm Fixed priced contract. The Government will award a Shredder Services Contract by the Contracting Office.

1.8. Security.

1.8.1. Security Requirements Security Requirements. Neither the Contractor nor any of its employees, agents, or representatives will at any time or in any manner, either directly or indirectly disclose or cause to disseminate any information covered by the (HIPAA Health Insurance Portability and Accountability Act of 06 May 2010 and the Privacy Act of 1974. In addition, organization specific information critical to daily operations according to Army regulation 530-1. Such action(s) could result in violation of the contract and possible legal actions.

1.8.2. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor will implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality and integrity of the documents that are collected, transported, and destroyed. The Contractor will ensure that any agent or sub-contractor to whom it gives authority to collect, transport, and destroy documents that belong to Bassett Army Community Hospital, Ft Wainwright, AK will also agree to implement reasonable and appropriate safeguards.

1.8.3. Identification of Contractor Employees. The Contractor (to include Subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include Subcontractors) employees shall wear the ID Badge in a conspicuous place.

1.8.4. AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 7 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil

1.8.5. Access and general protection/security policy and procedures. Contractor and all associated sub-contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.6. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.8.7 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms.

2.1. Definitions. Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.

2.1.1. Contract Specialist. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Quality Assurance. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.6. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.7. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Responsibilities. The government shall provide no facilities, equipment, and materials to the contractor for contract performance

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities.

4.1. Contractor Furnished Items. Everything included in this paragraph and its subparagraphs is basic to the contract and should be included in the contract price.

4.1.1. The Contractor shall provide all labor, supervision, transportation, vehicles, supplies, equipment, materials, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials. The Contractor shall provide all shredder bins, shredding equipment, and vehicles required to meet the requirements of this PWS.

PART 5

CONTRACTOR MANPOWER REPORTING (CMR)

5. The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Army via a secure data collection site.

5.1 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at help desk at:

http://www.sam.gov/.

PART 6

METHOD OF PAYMENT

6. Electronic Submission of Payment Request. Contractor shall submit payment requests using the Wide Area Workflow (WAWF) method to electronically process vendor requests for payment. This application allows DOD vendors to submit and track Invoices and Receipt/Acceptance documents electronically.

Questions concerning payments should be directed to the Defense Finance and Accounting Service (DFAS-INDY VP GFEBS (HQ0490), 8899 E56th Street, Indianapolis IN 46249-3800. TEL: 801 605-

Appendix 1:

Deliverables Table

Deliverable Reference Occurrence Employee Information to Provost Marshal

Part 1, Para 1.8.5 Within 7 days from contract start date; as needed for new/additional authorized personnel

AT Level I Certificate Part 1, Para 1.8.4 Within 30 calendar days from contract start date; as needed for new/additional authorized personnel. Submitted to COR within 7 calendar days after completion.

IWatch Training Certificate Part 1, Para 1.8.7 Within 30 calendar days from contract start date; as needed for new/additional authorized personnel. Submitted to COR within 7 calendar days after completion.

90 Slotted totes with lock hasp attached

Part 1, Para 1.2.1 Within 7 days from contact start date

Certificate of Destruction Part 1, Para 1.3 Within 24 hours of COR request

Appendix 2:

Performance Requirements Summary

Performance Objective

Standard Acceptable Performance Level

Incentive/Disincentive

1. Provide Shredder Services IAW PWS Para 1.2

The objective is to pick-up, shred, and destroy documents containing personal/sensitive information from BLDG 3567 Neely Road, Bassett Army Community Hospital, Fort Wainwright, AK and shred the documents “ON SITE.”

5% Deviation allowable per service

Contractor compliance will be tallied for CPAR reporting periods and the results of the data will be used to substantiate objective ratings of contractor performance. Trends of less than acceptable performance could result in reductions in monthly payments at the discretion of the Contracting Officer.