SOW for Massage Therapist

STATEMENT OF WORK

Massage Therapist (Part Time) Rehabilitation Medicine Department

Mark O. Hatfield, Clinical Research Center

National Institutes of Health

Bethesda, MD

Background The Clinical Center (CC) is a 234 bed clinical research hospital servicing the needs of the NIH Intramural Research Program by providing a safe and effective environment for the care and treatment of patients participating in structured biomedical research protocols .The Rehabilitation Medicine Department (RMD) is located in the Mark O. Hatfield building, CRC, National Institutes of Health. The Rehabilitation Medicine Department provides consult services to the Institutes, collaborates with institute physicians in research protocols, and conducts independent research.

Summary and Overview

This contract is for the provision of massage therapy for CC patients who have been identified as benefiting from the intervention by physician order. Massage Therapy will be provided under the administrative umbrella of the Rehabilitation Medicine Department and managed by the Recreation Therapy Section.

Qualifications

The contractor must hold a license to provide Massage Therapy. The contractor must be knowledgeable and skilled in providing massage therapy to medically complex patients.

Tasks The massage therapist will be competent in giving massage for a wide variety of patients in various NIH based protocols (i.e., 01-AR-0227 and 07-C-0195) and their spouses/parents. The massage therapist will be responsible for communicating the results of massage sessions with the treatment team for those patients through documentation in the medical record and participation in multi-disciplinary meetings as indicated. The massage therapist will be responsible for maintaining the highest level of hygiene, observe universal precautions, hold and maintain appropriate license, and keep accurate records of productivity and hours of work. Massage therapy will be given in the Rehabilitation Medicine Department treatment rooms, and bedside in patient rooms.

Quality Control and Monitoring

The massage therapist will be monitored by the Recreation Therapy Section Chief for compliance with the degree of care, skill and learning expected of a reasonably prudent health care provider in the profession.

Clinical Competence The Government has the right to remove contracted massage therapists that are not performing according to clinical competencies for program of care assignments.

Conduct Contractor’s are subject to all policies of DHHS/NIH/CC with respect to conduct. If rules of conduct are not adhered to, the Government has the right to request removal. Infractions of just cause for immediate removal as requested by the Government are violation of patient confidentiality, endangering patients, rudeness, carelessness, damage to property, etc.

Performance/Attendance NIH reserves the right to terminate service agreement based on poor performance, inappropriate behavior or attendance issues.

Customer Service

The Contractor anticipates, assesses, and responds effectively to the needs of diverse customers both internal and external, making excellent customer service the first priority.

Period of Performance December 31, 2009 to December 30, 2010

December 31, 2010 to December 30, 2011

December 31, 2011 to December 30, 2012.

Security and Privacy of Information The Contractor agrees to comply with the requirements of the HHS AISPP Handbook, Version 2.0 regarding confidentiality of information. (Handbook is available at http://irm.cit.nih.gov/policy/aissp.html). All contractor staff with access to NIH automated systems must sign a Commitment to Protect Privileged Information Contractor Agreement Form. Failure to comply with the requirements of the document shall constitute ground for termination.

Mandatory Training and Orientation Each person selected to work at the Clinical Center must receive an orientation to the position and the Clinical Center. The government will provide the training listed below, attendance by contractor employees is mandatory.

Clinical Center Orientation

Safety and Emergency Preparedness

Hospital Infection Control

Universal Precautions

Patient Confidentiality

Diversity Appreciation

Customer Service

Computer Security Awareness

Sexual Harassment Awareness

Computerized Documentation System

In addition, each massage therapist must complete a department based orientation training appropriate to specialty. Time for mandatory training and orientation listed above is paid for by the Government.

Deliverables The contractor shall furnish the government with Massage Therapy for patients in the Mark O. Hatfield Clinical Research Center because data shows that this therapy has proven to be very effective as a relaxing modality to achieve reduction of anxiety and tension.

Invoice Requirements

The contractor shall submit an invoice with the following information:

1. One invoice per month (itemized) for materials and labor

2. List name of employee

3. Dates worked

4. Exact hours worked

5. Bill rate per hour

(1) Invoices shall be submitted concurrently as follows:

a. An original to the following designated payment office.

National Institutes of Health

Commercial Accounts

2115 East Jefferson St. Ste. 4B-432

Bethesda, MD 20892

b. One copy to the Chief, RT Section:

National Institutes of Health Clinical Center

10 Center Drive, MSC 1604 Bldg 10 CRC, Room 1-1469 Bethesda, Maryland 20892-1604

c. Inquiries regarding payment of the invoices should be directed to the designated payment office, attention: Chief, Accounts Payable Branch, (301) 496-6088.