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VA EASTERN COLORADO HEALTH CARE SYSTEM
Health Care Screening Contract Quality Assurance Surveillance Plan (QASP) outlines required standards and will be a part of the resultant contract.
Reference Performance Requirement
| Standard |
| Acceptable Quality Level |
| Number of Contacts/ Screens Required |
| 2.1.2 |
| 30,000 Veterans contacts per period of performance |
| Total number contacts equal unique Veteran screenings or documented attempts to contact per PWS |
| 98% |
| Key Personnel |
| 2.1.6 |
| Screens meet minimum requirements/ qualifications |
| Qualified personnel are available to properly perform tasks as specified. |
| 100% |
| Documentation |
| 2.4, 2.5 |
| Monthly Reports and |
Briefing
| All data required will be reported monthly |
| 100% |
| Mandatory Training |
| 4.0 |
| Contractor's staff completes all mandatory required training |
| Contractor will complete all required training per VAMC policy |
| 90% |
| Privacy, Confidentiality and HIPAA |
| 4.2, Pages 6-11 |
| Contractor is aware of all laws, regulations, policies, and procedures relating to Privacy, Confidentiality and HIPAA and complies with all standards |
| Zero breaches of privacy or confidentiality |
| 100% |
| Timely Invoicing |
| 4.9 |
| The Contractor shall provide monthly invoicing |
| Supporting documentation and invoice must be submitted no later than the 20th workday of the month. |
| 90% |
