PWS_Behavioral_Health_ORNG.pdf

PERFORMANCE WORK STATEMENT (PWS)

BEHAVIORAL HEALTH PROFESSIONAL (BHP) MEDCOM

Period of Performance: 25 September 2019-24 September 2020

1. ORGANIZATION

Vision: to be “Relevant, reliable, ready and accessible.”

Mission:

• Federal: “Maintain properly trained and equipped units available for prompt mobilization for war, national emergency or as otherwise needed.”

• State: “To provide trained and disciplined forces for domestic emergencies or as otherwise required by state law.”

2. BACKGROUND

The Global War on Terrorism (GWOT) has significantly increased the operations and deployments within the Oregon Army National Guard (ORARNG) and has placed additional strain and requirements on our Soldiers and their families. Increased deployments and missions locally and around the globe have required Soldiers to be deployed more frequently, for longer periods in high physically and mentally stressful operations. Additional resources and programs are required to increase ORARNG medical readiness. ORARNG leadership requires support to identify and quantify the magnitude and status of medical readiness across all ORARNG units in the State of Oregon.

ORARNG leadership is working to improve medical readiness to support the Army National Guard’s concept for transforming the Army National Guard (ARNG) from a “Cold War” strategic reserve to a full spectrum component of the operational force. The ORARNG intends to use organic assets and contract support to identify, quantify, track and resolve medical readiness issues within the command. ORARNG leadership has an initial goal to bring all units across the State to a 90% deployable strength status six months prior to mobilization.

3. SCOPE

The ORARNG will provide Brigade level commands with contract and organic support assets to conduct medical readiness operations and actions across the full medical readiness spectrum. The OR Medical Command will act as the staff agent for ORARNG Medical Readiness. The contracted support provided will assist with all pending and future medical actions required to determine the medical readiness of all units. Further actions require capture, definition, tracking and resolution of all pending medical issues for our Soldiers. These actions are critical to improve deployment readiness and provide the support our Soldiers and their families deserve for their actions and service to community, state and nation.

The Behavioral Health Section (BHS) is the behavioral health infrastructure within the ORARNG. The BHS supports mental fitness and wellness for operational readiness by developing and maintaining systems for identifying and resolving Soldiers’ behavioral health concerns and by providing clinical oversight and coordination for the behavioral health components of the psychological, family, social, spiritual, and emotional support programs available to service members and their families.

The Behavioral Health Professional(s) (BHP) will serve a vital role in supporting the ORARNG mission in the context of pending large scale deployments and demobilizations. The BHP will provide skills crucial to identifying Soldiers with behavioral health concerns and assisting in determining the disposition of these Soldiers. The objectives are:

3.1 The BHP will support in expeditiously clearing Soldiers who are fit and erroneously identified as having Behavioral Health (BH) issues.

3.2 The BHP will help identify Soldiers with BH problems that threaten medical readiness and operational effectiveness and provide assistance toward the resolution of such problems.

3.3 The BHP will accelerate the processing of Soldiers who are no longer fit for duty through appropriate medical and/or administrative separations.

3.4 Aside from upcoming deployments, the BHP will assist in building, sustaining, restoring, and enhancing the psychological well-being of the ORARNG community. The BHP will evaluate and monitor the mental status of ORARNG personnel in accordance with military regulations.

The goal is to identify and provide for service members suffering from behavioral health related difficulties, as well as identify and monitor those considered “at-risk” for developing psychological problems in the future.

When emotional and behavioral problems are identified, the BHP will be charged with understanding the nature of the problems, connecting the service member with available resources, and monitoring the service member’s compliance to, progress in, and outcome of treatment.

4. TECHNICAL SPECIFICATIONS/TASKS TO BE PERFORMED

The following services are required to successfully deliver the objectives. Services are to be performed in accordance with the highest professional standards and the following requirements:

Behavioral Health Professional (BHP):

4.1 Evaluates and monitors the mental status of ORARNG personnel in accordance with military regulations, to include the AR 40-501. Performs initial assessment, determines provisional diagnosis, formulates appropriate treatment plan, and provides follow up evaluation.

4.2 Advises respective Brigade personnel on behavioral health issues; consults with and trains military commands and service professionals as needed.

4.3 Assists the ORARNG Director of Psychological Health (DPH) and Medical Readiness NCOs (MRNCOs) and Care Coordinators in identifying and providing for service members dealing with behavioral health related difficulties.

4.4 Assists the MRNCO in identifying and monitoring personnel “at risk” for developing psychological problems in the future.

4.5 Creates and maintains a database of providers for referrals, comprised of licensed and credentialed behavioral health professionals who demonstrate knowledge of military culture, assessment and treatment of the type of BH needs common to a service member (SM).

4.6 Connects identified service members with available resources, and monitors compliance, progress, and outcomes of any remediation.

4.7 Partners with and augments activities of the Service Member and Family Support Office (SMFS), Office of the Chaplain, Oregon Substance Abuse Program (OSAP), and other Guard entities and programs related to psychological well-being.

4.8 Collaborates with behavioral health personnel at all organizational levels, from brigade to unit level.

4.9 Assists in identifying problems and gaps in service in the current behavioral health delivery system, devising methods to improve and enhance the system.

4.10 Maintains a working knowledge and proficiency in linkage and referral to the array of resources available to ORARNG personnel.

4.11 Maintains Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines.

4.12 Enters clinical documentation and paperwork into the appropriate data system within 72 hours of service being rendered, including but not limited to MEDCHART, eProfile, Behavioral Health Data Portal (BHDP), and the DOD Case Management System (CMS).

4.13 Ensures all medical documentation received from the Soldier and/or their medical/BH providers is received and placed in appropriated electronic record, as well as the Soldier’s hard copy record. Maintain Soldier medical records in accordance with Army Regulation (AR) 40-66.

4.14 Maintains a management reporting system to include database spreadsheets. Operates a personal (GFP) computer to input, store, retrieve, and manipulate data for various reports. Must be proficient in Microsoft Excel and Word.

4.15 Completes a variety of correspondence, reports, and other documents. Proofreads/edits correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format, as well as errors that would lead the intended recipients to draw faulty conclusions.

4.16 Performs other responsibilities and tasks which meet the organizational needs of the medical branch.

5. EMPLOYMENT REQUIREMENTS AND NOTES

5.1 The Contractor is responsible for providing the credentialing service to document that personnel meet the standards directed by Army Regulation (AR) 40-68. Further, Contractors are required to provide proof of Professional Liability Insurance for all Medical Personnel supporting clinical requirements. Non-clinical personnel may be covered by the Contractor’s General Liability Insurance Policy.

The Behavioral Health Professional (BHP) must possess:

5.2.1 A master’s degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE) or master’s degree in clinical mental health counseling from a graduate program fully accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP).

5.2.2 A valid license issued by the appropriate Oregon State licensing board (i.e. Oregon Board of Licensed Social Workers, Oregon Board of Licensed Professional Counselors & Therapists) or show documentation that the BHP is working towards completion of their supervised hours for licensure (2 year process).

5.2.3 An exception to licensure completion may be granted to an incumbent or applicant with prior experience with the ORARNG BH Section.

5.3 In order to successfully meet the performance objectives, the contract employee should possess the following knowledge/skills:

5.3.1 The BHP must have a minimum of two years of experience providing mental health services in a supervised setting. A range of experiences in terms of clientele and professional activities is preferred.

5.3.2 An understanding of available systems of care and experience collaborating with social service agencies to integrate resources, plan, and deliver comprehensive services, is considered essential. Assist in identifying problems and gaps in service in current behavioral health delivery system and devising methods to improve and enhance system.

5.3.3 Knowledge of military culture and issues (e.g., combat-related stress, family separation, reunion and reintegration) and experience intervening with military personnel is also preferred.

5.3.4 The BHP must have a developing expertise in conducting mental status evaluations.

5.3.5 Ability to make accurate assessments of service members’ mental status under the direct supervision of the Senior Behavioral Health Officer. This assessment may be conducted with limited available collateral information and with service members who have a vested interest in appearing well. Thus, the BHP must be skilled enough to make sound clinical decisions in the context of diagnostic uncertainty.

5.3.6 Ability to make referrals to and link service members to appropriate resources.

5.3.7 Confidence to make affirmative recommendations based on the results of evaluations.

The BHP must be willing and able to act on the results of evaluations. This will require substantial interpersonal confidence and comfort in a role that may seem adversarial to some service members.

5.3.8 Skill in establishing and maintaining effective working relationships with personnel at all levels. The objective is that the BHP be viewed as a resource and asset from the brigade to unit level.

5.3.9 Computer skills sufficient to create, maintain, and send reports. Effective verbal and written communication skills.

6. HOURS OF OPERATION

Due to the scope and demand of work, the contractor must commit to a 20 hour work week in order to dedicate the appropriate amount of time needed to accomplish the job, although greater than 20 hours per week may be necessary. Typical work hours are 0800-1630 however some variation from a traditional work schedule (i.e. evenings and weekends) may be required in order to complete assigned tasks. Overtime, however, is not authorized. Dress code will be business casual.

7. PLACE AND PERFORMANCE OF SERVICE

Contractor employees may be required to travel to execute any missions to support and augment the ORARNG consistent with all services described within the PWS as shown below. This may include support to service members in remote areas, mobilization events (SRPs, PHAs) and/or required program meetings/trainings. Travel to and from the primary worksite will not be reimbursed.

7.1 LOCATION OF SERVICES

Lane County Armed Forces Reserve Center (20 HOUR WORK WEEK)

3106 Pierce Parkway, Suite A, Springfield, Or 97477

Historically, this location has utilized one full time BHP to accomplish the designated tasks with performance taking place during the hours referenced in Section 6: Hours of Operation. It is the responsibility of the awardee to provide the adequate manpower to accomplish the tasks detailed in this Performance Work Statement.

Bend Readiness Center (20 HOUR WORK WEEK)

875 Simpson Ave, Bend, OR 97702

Historically, this location has utilized one half time BHP to accomplish the designated tasks with performance taking place during the hours referenced in Section 6: Hours of Operation. It is the responsibility of the awardee to provide the adequate manpower to accomplish the tasks detailed in this Performance Work Statement.

La Grande Readiness Center (20 HOUR WORK WEEK)

404 12th St, La Grande, OR 97850

Historically, this location has utilized one half time BHP to accomplish the designated tasks with performance taking place during the hours referenced in Section 6: Hours of Operation. It is the responsibility of the awardee to provide the adequate manpower to accomplish the tasks detailed in this Performance Work Statement.

8. TRAVEL

There may be anticipated travel for this PWS. Contractor must be prepared to work in Oregon with periodic travel within assigned Oregon region. Contractor shall be required to comply with travel policies as outlined in the DoD Financial Management Regulation and the Joint Travel Regulation (JTR). Anticipated travel for this task order is 15 TDYs estimated at $500.00 for training and travel expenses associated with this position.

9. GOVERNMENT FURNISHED FACILITIES AND EQUIPMENT/PROPERTY

The equipment at, and facilities of, each professional office shall be provided by the Government in accordance with guidelines and standards of DoD, General Service Administration or other guidelines or standards applicable to the Federal organization for which services are provided.

Each office shall be maintained as a professional environment that ensures the safety, privacy and confidentiality of all employees. The government shall provide adequate office space (in designated armory or facility) to include a workstation and chair, laptop computer, expendable supplies, and internet/intranet/Local Area Network (LAN) (and support). The Government will also provide the contractor access to a fax machine, copy machine, printer, mail service and postage. All Government furnished supplies and services shall be For Official Use Only (FOUO). The contractor shall assume both the responsibility and liability for loss or damage of equipment and/or facilities provided by the Government if the damage or loss is caused by other than normal operating usage or is attributable to negligence of the contractor.

11. PERIOD OF PERFORMANCE

The period of performance shall be for a basic period of 12 months. The Period of Performance for this will be September 25th 2019 through September 24th 2020.

12. OBSERVANCE OF FEDERAL HOLIDAYS

Government holidays are as follows:

New Year’s Day Martin Luther King’s Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

13. SECURITY

13.1 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation and hold a security clearance and access approvals commensurate with the level of information processed or available on the system.

Contractor employees shall:

13.1.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

13.1.2 Complete initial and/or annual Information Assurance (IA) training as required by the

ORARNG S6 SOP.

13.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

13.3 AT Level 1 Awareness Training: All contractor employees, to include subcontractor employees, requiring access Active Component Army installations, facilities and controlled access areas shall complete AT Level I awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR and to the Contracting Officer within 30 calendar days after contract start date and within 15 calendar days of new employees commencing performance. AT Level I awareness training is available at the following website: http://jko.jten.mil.

13.4 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the Contractor is advised any time Contractor place or receive a call they are subject to COMSEC procedures. The Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The Contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

13.5 Use of Government Information Systems (IS): Access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation. Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil). Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements. Practice safe network and Internet operating principles and take no actions threatening the integrity of the system or network.

13.6 Protection of Personally Identifiable Information: The Contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the Contractor’s violation of the aforementioned policies, the Contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

13.7 Common Access Card (CAC) Requirements: The Common Access Card (CAC) is the Department of Defense (DOD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity.

CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting https://informationassurance.us.army.mil/

System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

13.8 HSPD-12 Background Investigation Requirements: The Contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the Contractor to ensure all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment, at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP.

Contractor personnel will then receive two e-mail messages; the first will confirm the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated.

The Contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The Contractor is cautioned the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The Contractor shall make all reasonable efforts to ensure Contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

13.9 Trusted Associate Sponsorship System (TASS): The Contractor is responsible for processing applications for Common Access Cards (CAC) for every Contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel." The Contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure all Contractor employees have them when needed to perform work under this contract.

The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer. It is recommend a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each Contractor employee requiring a CAC will be required to process their own applications. CAC applications shall be processed through the TASS. The Contractor's FSO or Contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be: The government will establish a TASS application account for each CAC Request and will provide each Contractor employee a USER ID and Password, via email, to the FSO. The FSO or

Contractor employee shall access the TASS account and complete the CAC application (entering/editing Contractor information as applicable) https://www.dmdc.osd.mil/tass/.

13.10 The FSO or Contractor employee will submit completed applications in TASS and will follow up to ensure the TA is processing the request. A CAC cannot be issued without evidence the FSO has initiated a National Agency Check with Written Inquires (NACI). The government will inform the Contractor's applicant, via email, of one of the following: Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the Contractor with instructions on obtaining their CAC. The Contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

Returned. Additional information or correction to the application required by the Contractor employee.* The Contractor shall maintain records of all approved and rejected applications. At the RAPIDS station, the RAPIDS Verification Officer will verify the Contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification."

Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC. Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier. The Contractor shall return issued CAC's to the COR/KO office upon departure or dismissal of each Contractor employee.

13.11 The Contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a Contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical Contractor employees maintain their AKO accounts.

13.12 Identification of Contractor Employees: Contractor employees will require badges to be worn at all times in the performance of this contract. All Contractor personnel attending meetings, answering Government telephones are required to identify themselves as contract employees to avoid creating an impression they are Government employees. The Contractor shall ensure all documents or reports produced by Contractor personnel are suitably marked as Contractor products or Contractor participation is appropriately disclosed. The Contractor’s status as a “Contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “Contractor” displayed. The Contractor shall retrieve all identification media (including vehicle passes) from their employees https://www.dmdc.osd.mil/tass/ http://www.dmdc.osd.mil/rsl/ http://www.us.army.mil/ who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the COR/KO within 14 calendar days of an employee’s departure.

13.13 Physical Security: The Contractor shall safeguard all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

14. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the Contracting Officer or Contract Specialist. The Contracting Officer (KO), Contract Specialist (KS), Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contactor performance.

15. Contract Administration: The contactor shall provide a primary point of contact and alternate who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the Contractor when the individual is absent, shall be designated in writing to the COR/KO/KS. The individual or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The individual shall work with the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The individual(s) shall ensure Contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The individual(s) shall ensure Contractor employees understand services performed outside the scope of the contract are not permitted.

16. Quality Control: The Contractor shall provide a preliminary Quality Control Plan (QCP) with their proposal. The level of detail, management controls, and processes to ensure responsiveness to corrective actions will be used in evaluating potential Contractors. The QCP shall include a detailed discussion of the steps proposed to ensure quality, adherence to schedule, proactive communication and adherence to budget. The QCP shall include a description of corrective action steps to take should the Contractor performance be substandard. An organizational depiction of the project team and chain(s)-of-command shall also be included in the QCP. A comprehensive written QCP is to be delivered within 30 days after contract award.

17. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and Contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors violate the US Government policy as described at FAR 22.17.

18. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

19. Organizational Conflicts of Interest (OCI): The Contractor and Sub-Contractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

20. Training: The Government will provide training for eCase and MODS to the Contractor via VTC or on site with organic HSS assets for training.

21. Invoices: The contractor will invoice in WAWF on a monthly basis following award. The Government does not define the contractors pay schedule (weekly, bi-weekly, monthly), but does define that it be timely and consistent throughout the lifecycle of the contract.

22. Contractor Manpower Reporting Application (CMRA):

a. The Contractor shall report ALL Contractor labor hours (including Sub-Contractor labor hours) required for performance of services provided under this contract for the ORARNG via a secure data collection site.

b. The Contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil http://www.ecmra.mil/ http://www.ecmra.mil/

23. Glossary:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the KO to monitor Contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as the direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output which does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE.A deliverable is anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel who may be required to be used in the performance of a contract as Key Personnel listed in the PWS.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE. SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure the quality of an end product or service meets contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have priority of contract with the subcontractor.

WORK HOURS. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, 40 hours per week.

24. Acronyms:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security AUP Authorized Use Policy BHDP Behavioral Health Data Portal BHP Behavioral Health Professional BHS Behavioral Health Section CAC Common Access Card CACREP Council for Accreditation of Counseling and Related Educational Programs CFR Code of Federal Regulations CMS Case Management System CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CSWE Council on Social Work Education DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DPH Director of Psychological Health FAR Federal Acquisition Regulation FOUO For Official Use only FPCON Force Protection Condition GFP/M/E/S Government Furnished Property/Material/Equipment/Services GWOT Global War on Terrorism HIPAA Health Insurance Portability and Accountability Act HQDA Headquarters Department of the Army IA Information Assurance IS Information System(s) JTR Joint Travel Regulation KO Contracting Officer LAN Local Area Network MRNCO Medical Readiness Non Commissioned Officer NCO Non Commissioned officer OCI Organizational Conflict of Interest ODC Other Direct Costs ORARNG Oregon Army National Guard OSAP Oregon Substance Abuse Program PHA Periodic Health Assessment PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SM Service Member

SMFS Service Member Family Support

SRP Soldier Readiness Physical

TDY Temporary Duty

TE Technical Exhibit

TECHNICAL EXHIBIT 1

Performance Requirements Summary

PWS

PAR-AG-

APH

TASK

PERFORMANCE

STANDARD

ACCEPTABLE

QUALITY LEVEL

METHOD OF

SURVEILLANCE

/WHOM

4.1, 4.3

The contractor shall provide behavioral health screening and referral services in person, telephonically or by email.

Access clinically, and have no validated complaints during any month of performance per coordinator.

Access to clinically screen

SMs expect for holidays, and/or service interruptions.

Validated customer complaint, or COR

4.5, 4.12, 4.11, 4.13, The contractor shall provide clinical case management services.

Enter all case notes in online databases notes within 72 hours of contact.

Access to clinically screen SMs expect for holidays, and/or service interruptions.

Validated customer complaint, or COR

4.5, 4.7, 4.10

The contractor shall engage in wellness promotion focused activities events in order to facilitate the prevention and education of mental health issues, early intervention, crisis response, and post-intervention

Attend all events as scheduled.

Zero no-shows, notify the COR or DPH if not available 48 hours prior to event

Validated customer complaint, DPH or COR

4.2, 4.4, 4.8

The contractor shall provide clinical and non-clinical consultations to leaders/units

IAW ORARNG DPH

standards in order to foster quality care, mission readiness, and address behavioral health and wellness issues

No validated complaints during any month.

All non- compliant services corrected upon discovery.

Validated

4.3, 4.16

The contractor shall engage in two types of critical interventions, Crisis

Response & Critical

Incident Response

Immediate response to any

CIE upon notification according to approved plan.

Immediate response to any CIE upon notification according to approved plan

Validated

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference /

Deliverable Title Frequency # of

Copies

Medium

Or Format

Submit

To

Paragraph 13

AUP/IA Training Certificates, register for

AKO account.

Provide within 15 calendar days after employee completes training.

Electronic

Submission

COR

Paragraph 5.1-5.2.2

Contractor shall submit copies of each

Key Personnel final candidate’s resume, license/certification, and proof of professional liability insurance.

Provide within 15 calendar days after employee starts POP.

Electronic

Paragraph 13.7-13.11

Contractor shall fully and promptly comply with requests by COR to obtain security clearance for personnel working under this contract.

Submit application for security clearance and all

TASS required tasks within one week of each request

Electronic