ONA North Country Administrator-FINAL.pdf

This is a Request for Applications (RFA) document from the New York State Department of State, Office for New Americans (ONA), seeking a not-for-profit organization to serve as the North Country Immigrant Program Administrator. The administrator will provide comprehensive case management support to immigrants and refugees across the North Country region, including conducting outreach, coordinating resources and referrals for legal services, social and human services, and building community capacity. Core service areas include language support services with translation and interpretation; housing support through relationships with local landlords, shelters, and social service agencies; health services coordination with local medical providers and mental health resources; social and human services referrals for public benefits and DSS programs; and English language learning programs with maintained referral lists. The program administrator must establish and maintain a comprehensive resource guide with current referral information and coordinate with local stakeholders through activities such as roundtables and community engagement initiatives.

The RFA prioritizes establishing relationships with community partners across multiple sectors including healthcare providers, educational institutions, Department of Social Services, faith-based organizations, and other agencies serving the immigrant population. The program administrator must demonstrate capacity to serve new Americans across diverse service categories and maintain accessibility through language services. The funding structure and specific contract term, renewal options, application deadline, and award timeline are referenced within the document framework, with the position designated for the North Country region of New York State to address gaps in immigrant service delivery and support integration of refugees and other new Americans into the community.