Attachment_A_-_Statement_of_Work_Amended.pdf

ATTACHMENT A

STATEMENT OF WORK

Recycling/Solid Waste Removal Contract

1.0 INTRODUCTION AND BACKGROUND

The National Aeronautics and Space Administration (NASA) Glenn Research Center (GRC) comprises Lewis Field, which includes over 100 buildings on a 351-acre main campus, adjacent to Cleveland Hopkins International Airport and a 6453-acre Plum Brook (PB) Station near Sandusky, Ohio, which is 50 miles west of Cleveland.

2.0 SCOPE OF WORK

A. GRC has sustainability requirements to reduce pollution by way of recycling and implementing waste reduction practices, under Executive Order 13514 “Federal Leadership in Environmental, Energy and Economic Performance.” GRC personnel actively participate in a recycling program by placing recyclable materials in designated collection containers. The Contractor shall provide all services necessary to divert collected recyclables and waste from the waste stream by collecting and redirecting materials to an appropriate recycling facility. The non-usable items shall be processed separately to ensure that the maximum amount of municipal waste is diverted from the waste stream. The Contractor shall actively participate in this program by looking for waste reduction practices and new opportunities to divert waste from landfills. The Contractor is encouraged to submit any innovative ideas or new opportunities to expand the Center’s recycling program to the Contracting Officer in the form of a written proposal for consideration.

B. The Contractor shall provide all resources and equipment necessary and incidental to the performance of solid waste removal both inside and outside buildings at Glenn Research Center (GRC) and Plum Brook Station (PB). Solid waste is defined as all municipal waste, compostable, recyclable and non-recyclable, including paper, cardboard, aluminum cans, metal, glass, plastic, landscaping debris, wood, wood pallets, polystyrene, asphalt (street sweepings), and other miscellaneous debris both inside containers and in the immediate vicinity of the containers. All solid waste identified by the Government as recyclable shall be recycled. All landfills and receivers of material (paper, scrap metal, wood, plastic, glass) will be approved by the Energy and Environmental Management Office at NASA Glenn Research Center. The Contractor shall provide routine pick up service. Any unscheduled solid waste pickups will fall under the IDIQ portion of this contract

C. The Contractor shall maintain all equipment used in the performance of this contract in accordance with the specifications and schedules herein. All vehicles shall be in good repair, and in a safe, clean and well-painted condition. The Contractor shall have sufficient equipment for backup of regularly assigned vehicles to ensure completion of contract requirements in the event of breakdown or other equipment problems. Trucks and containers shall be clearly marked with the Contractor’s company name or logo. All recyclable containers shall be marked indicating recyclable materials identification; example, “cardboard only”. All collection vehicles shall operate in accordance with all GRC policies and procedures and the motor vehicle laws of the State of Ohio.

D. In addition to the description of work identified, the Contractor is responsible for all administrative and clerical activities associated with performing each task.

3.0 GENERAL REQUIREMENTS

A. The Contractor shall pickup and remove solid waste/recycled materials during normal operating hours, 7:00 a.m. to 4:30 p.m., Monday through Friday. There shall be no pickups required or allowed on Saturdays, Sundays, Federal holidays and in the event of Center closure due to any emergencies without prior written approval from the Contracting Officer. When a holiday falls on a scheduled pickup day, all collections shall be made on the following workday at no additional cost to the Government. Hours of work shall vary in some task areas; however, the Contracting Officer Representative (COR), having cognizance over the work performed, will notify the Contracting Officer of any variations.

B. The Contractor shall ensure that all work performed shall be in accordance with all Federal, State, City, and local environmental regulations, NASA Environmental policy, and the NASA GRC Environmental Programs Manual. In addition, the Contractor shall ensure that only licensed landfill/recycling facilities are used for disposal of Glenn Research Center solid waste.

C. The Contractor shall provide a direct means of communication (i.e., cellular phone) to allow the COR to contact the driver while onsite.

In the event a container is inaccessible, the Contractor shall communicate all pertinent information with regard to the problem (i.e., location, blockage by a vehicle, respective vehicle license number, make and color) to the COR. Upon completion of the route, the Contractor’s driver shall revisit all inaccessible area(s) to empty the containers where possible. If the area(s) is still inaccessible the driver shall notify the COR for appropriate action.

D. Waste and recyclable paper removed under this contract may contain sensitive information that is covered by the Privacy Act of 1974 (Public Law 93-579). Waste and recyclable paper removed under this contract shall only be used or sold as waste paper. The Contractor shall not use, allow access to, or offer for resale or use, any papers, documents, file records material, or any other form of records as files, records, or the information contained therein.

E. The Contractor shall be subject to special audits, vulnerability assessments, self-assessments, and functional and internal control reviews conducted by the Government’s General Accounting Office (GAO), NASA Office of Inspector General (OIG), or any other NASA review team.

F. The Contractor shall provide ongoing review of all operations to ensure regulatory compliance and quality control, and shall recommend improvements to productivity and service. The Contractor shall plan and schedule work to comply with Government deadlines, schedules, and priorities. Management services shall not be limited to the routine administration of the contract, but shall include continuous and aggressive attention to continual process improvements throughout the contract period of performance. All services performed under this contract are subject to a deduction for less than satisfactory performance and for nonperformance (reference Attachment J for details).

G. Upon official award of the contract, the Contractor shall participate in an initial scheduled meeting to discuss the requirements listed in the contract as well as the Phase-in plan.

Additionally, the contractor shall participate in monthly scheduled status meetings.

H. While onsite at GRC the Contractor shall immediately dial 216-433- 2088 from an outside telephone or 911 on the GRC Telephone System for emergency, environmental, fire, medical, safety, and security assistance. At PB the Contractor shall dial 419-625-1123 from an outside telephone or 911 on the PB Telephone System. The COR/ACOR shall also be contacted to report any incident or abnormal conditions not considered emergencies, but which require appropriate action or attention. When a leak or spill occurs during transportation, in addition to placing an emergency call, the Contractor shall be responsible for immediate clean up of the spill and the area shall be restored to its original condition. If a cleanup onsite involves hazardous products (i.e., chemicals or petroleum-based products), the cleanup shall be coordinated through Government’s onsite Energy and Environmental Management Office. The Contractor shall be responsible for all costs associated with the cleanup.

4.0 ROUTINE SOLID WASTE PICKUPS/DELIVERIES

A. The Contractor shall manage the total routine work effort associated with the solid waste removal at GRC and PB. Routine pickups at GRC and PB shall be scheduled at for three (3) days per week at GRC and one (1) day per week at PB respectively. The Contractor has the responsibility to monitor and remove all solid waste which is adjacent to a container at all regularly scheduled pickups. Solid waste shall be removed within 24 hours after observation or notification by the

COR/ACOR.

B. The Contractor shall respond to GRC and PB solid waste removal requirements at all designated pickup locations inside buildings for recycled paper and cardboard and outside buildings for all other solid waste collection.

C. The Contractor shall make recommendations to the Government on the appropriate quantity and size of storage containers and any changes.

The Contractor shall establish a routine schedule for pickups and remove solid wastes to an offsite disposal/recycling facility. The Contractor shall formulate a plan which ensures against any overflow of routine solid waste at any location. The plan shall guard against unsanitary and unsightly accumulations of solid waste, prohibit the proliferation of odorous materials, and prevent unsafe conditions and the attraction of bugs and rodents. This plan shall be submitted to the government within 30 days of contract start. Any changes to the schedule or methods shall be provided to the Contracting Officer (CO) within 15 days of the modification. The frequency of scheduled pickups may vary from building to building based on the project and personnel needs for the area being serviced. The Contractor shall be sensitive to fluctuating needs and shall respond to changes in volume at designated pickup locations.

D. The Contractor shall submit to the CO copies of disposal permits or other written documentation indicating suitability for any disposal facilities used in the performance of this contract. Copies of the permits shall be provided to the Contracting Officer within 15 calendar days of contract start and immediately if the Contractor begins to use the new facility. The Contractor shall obtain delivery receipts from the disposal, landfill, and recycling facilities indicating the date and time and description of the delivery. The delivery receipts shall be submitted to the COR/ACOR with the monthly reports in accordance with Section 10.0.

E. Since the number, location and layout of buildings may change in response to research needs, requirements for waste disposal containers (i.e., quantity, size and location) may also change. The Contractor shall be responsive to these needs when notified of the required change by the COR/ACOR. Changes (additions or deletions) of + or – 5% to the quantity of containers placed around GRC, shall not result in an increase/decrease to the cost of the contract. Variances exceeding this allowance range will result in a formal Contract Modification.

4.1 GENERAL MUNICIPAL WASTE

A. The Contractor shall collect all general municipal waste generated in the day to day operations at the specified locations at GRC and PB (see Attachment E) three (3) times per week at GRC and one (1) day per week at PB. These designated locations are located around buildings and facilities at GRC and PB for the collection of general municipal wastes. The Contractor shall not place any material defined as recyclable in general municipal waste containers.

B. The Contractor shall furnish standard commercial-industrial type containers of heavy gauge metal construction, which shall be: (1) maintained in a clean manner, (2) leak proof, (3) not unsightly, and (4) designed for mechanized handling. Containers which are mounted on wheels shall have a positive breaking/locking device to prevent inadvertent movement. All containers shall have hinged lids or sliding doors for easy access and to keep out vermin or other foreign matter that might cause injury. All doors, lids, hinges, rollers, breaking devices, and other moving parts shall be maintained to keep containers serviceable. Lids are required only for metal recycling.

The Contractor has the responsibility to monitor all containers to ensure that the quantity and pickup frequency is sufficient to prevent overflow conditions by removing all waste and accumulated material which is adjacent to a container. The Contractor must weigh and report all general municipal waste separate from other materials.

4.2 RECYCLING REQUIREMENTS

A. The Contractor shall collect and remove all recycled materials in accordance with section 2.0, 4.2.1, 4.2.2, 4.2.3, 4.2.4 and 4.2.5 of this Statement of Work once (1) per week. The Contractor shall obtain and deliver to the COR all receipts and provide a credit for 100% of the recovered value based on the Fair Market Value at the time of collection for the following recycled materials: paper, scrap metal, and cardboard in accordance with section 9.0 of this Statement of Work.

Recycling: Identify the percentage of fair market value paid to the Government for all recyclable materials. The contractor shall identify the market index used and the method/rationale used to determine yearly percentage or fair market value for all recycled material revenues paid to the Government.

4.2.1 PAPER

A. The Contractor shall collect all paper at identified locations (see Attachment H). These locations are located throughout the buildings at GRC once (1) per week and PB as needed.

B. The Contractor shall provide all necessary containers in accordance with Attachment H. The Contractor shall furnish standard commercial-industrial type containers which are (1) maintained in a clean manner,

(2) leak proof, (3) not unsightly, and (4) designed for the collection and recycling of paper with clearly marked identifiers (e.g. “paper only”).

C. The Contractor has the responsibility to monitor all containers to ensure that the quantity and pickup frequency is sufficient to prevent overflow conditions by removing all paper which is adjacent to a container. The Contractor must weigh and report paper separately from other recyclable materials.

D. The Contractor shall physically transport and load wheeled paper containers, carts, bales, or other containers from all designated pickup locations (see Attachment H) and loading docks at all pertinent buildings, and transport them to the Contractor’s pickup vehicle.

4.2.2 SCRAP METAL REQUIREMENTS

A. The Contractor shall collect scrap metal at all identified locations (see Attachment F). The containers defined in Attachment F are located near facilities that generate scrap metal. Employees use the provided containers for the placement of recyclable scrap metal.

Containers located at gate 219 as defined in Attachment F shall be used by the Contractor for consolidation of the scrap metal from the smaller containers picked up from building locations once (1) per week. These containers shall also be used by the Government to collect larger pieces and quantities of scrap metal. A replacement container shall be provided within 24 hours of notification for removal by the

COR/ACOR.

B. The Contractor shall provide all necessary scrap metal containers to meet both routine frequent and infrequent scrap metal needs in accordance with routine scheduled services. The Contractor shall furnish standard commercial-industrial type containers, of heavy gauge metal construction, which are (1) maintained in a clean manner, (2) leak proof (so that runoff of chemicals, oils, solvents and other hazardous material does not occur), (3) not unsightly, and (4) designed for the collection of scrap metal. Containers which are mounted on wheels shall have a positive breaking/locking device to prevent inadvertent movement. All doors, lids, hinges, rollers, breaking devices, and other moving parts shall be maintained to keep containers serviceable. Lids are required only for metal recycling.

The container shall have clearly marked identifiers (e.g. “Scrap Metal Only”)

C. The Contractor has the responsibility to monitor all containers to ensure that the quantity and pickup frequency is sufficient to prevent overflow conditions do not occur by removing all scrap metal which is adjacent to a container. The Contractor must weigh and report scrap metal separately from other recyclable materials.

4.2.3 CARDBOARD REQUIREMENTS

A. The Contractor shall collect all cardboard at identified locations (see Attachment G). These locations are located throughout the buildings at GRC once (1) per week and PB as needed.

B. The Contractor shall provide all necessary containers in accordance with Attachment G. The Contractor shall furnish standard commercial-industrial type containers which are (1) maintained in a clean manner,

(2) leak proof, (3) not unsightly, and (4) designed for the collection and recycling of cardboard with clearly marked identifiers (e.g.

“cardboard only”). All containers shall have wheels for easy movement.

All wheels and other moving parts shall be maintained to keep containers serviceable. The Contractor has the option to use the 32 Government-owned cardboard recycling containers as Government furnished property to perform the service.

C. The Contractor has the responsibility to monitor all containers to ensure that the quantity and pickup frequency is sufficient to prevent overflow conditions by removing all cardboard which is adjacent to a container. The Contractor must weigh and report cardboard separately from other recyclable materials (see Attachment G).

4.2.4 GLASS AND PLASTIC, ALUMINUM

A. The Contractor shall collect glass, plastic, and aluminum cans at the identified location (see Attachment I) once (1) per week. This is a centralized collection location where commingled recyclable glass and plastic collected from various locations around the center will be placed by the janitorial services contractor. A replacement container shall be provided within 24 hours of notification for removal by the

COR/ACOR.

B. The Contractor shall furnish standard commercial-industrial type containers, of heavy gauge metal construction, which are (1) fully enclosed, (2) maintained in a clean manner, (3)leak proof (to prevent runoff), (4) not unsightly, and (5) designed for the collection of recyclable glass and plastic with clearly marked identifiers (e.g.

”glass and plastic only”). All containers shall have hinged lids, or sliding doors for easy access. All doors, lids, hinges, rollers, breaking devices, and other moving parts shall be maintained to keep containers serviceable.

C. The Contractor has the responsibility to monitor the container to prevent overflow conditions by removing all bags of commingled recyclable glass and plastic which are adjacent to the container. The Contractor must weigh and report the commingled recyclable glass, plastic, and aluminum cans separately from other recyclable materials.

4.2.5 LANDSCAPING DEBRIS, WOOD, AND WOOD PALLETS REQUIREMENTS

A. The Contractor shall collect and recycle all landscaping debris, clean/untreated scrap wood and wood pallets at the Center. Wood and wood pallets shall be collected at various locations near solid waste containers. The Contractor shall monitor the locations near solid waste containers for the accumulation of wood and pallets. The Contractor shall collect the accumulation of wood and wood pallets and process for removal. The wood and wood pallets shall not be placed in the solid waste containers to be sent to a landfill. The Contractor shall provide containers in accordance with Attachment I for the consolidation and collection of scrap wood and collection and dumping of landscaping debris. Landscaping debris shall be collected and placed in the containers provided by the grounds maintenance contractor. The Contractor shall remove and replace the container within 48 hours of contact from the COR. The Contractor shall ensure that the materials are recycled and or composted.

B. The Contractor shall furnish standard commercial-industrial type containers, of heavy gauge metal construction, which are (1) maintained in a clean manner, (2) leak proof, (3) not unsightly, and

(4) designed for mechanized handling. Containers which are mounted on wheels shall have a positive breaking/locking device to prevent inadvertent movement. All containers shall have hinged lids, or sliding doors for easy access. All doors, lids, hinges, rollers, breaking devices, and other moving parts shall be maintained to keep containers serviceable. Lids are required only for metal recycling.

The containers shall have clearly marked identifiers (e.g.“recycling”).

C. The Contractor has the responsibility to monitor all containers to ensure that the quantity and pickup frequency is sufficient to prevent overflow conditions by removing all material which is adjacent to a container. The Contractor must weigh and report wood and landscaping debris as separate items and separately from other recyclable materials.

5.0 UNSCHEDULED, UNDEFINED (IDIQ) RECYCLING/WASTE REQUIREMENTS

A. In addition to the routine, regularly scheduled services defined under section 4.0 of this contract there are unscheduled and undefined requirements for the removal of recyclable and waste materials.

B. All elements defined under section 4.0 shall have unscheduled indefinite delivery and indefinite quantity requirements (IDIQ). All general requirements and specific requirements defined elsewhere in this contract shall apply to these IDIQ requirements.

C. The COR/ACOR shall contact the Contractor when there is an IDIQ requirement (via e-mail/fax/telephone). The Contractor shall be required to provide additional temporary containers for all types and for all services specified under routine services section 4.0. These IDIQ services shall be invoiced separately from routine services on a per occurrence basis. There shall be no minimum quantity requirements for any IDIQ services. All requests for IDIQ containers and services shall be provided by the Contractor within 48 hours of request by the

COR/ACOR.

D. The COR/ACOR shall contact the Contractor for pickup when an IDIQ container is full or when the job is completed. All requests to remove or empty IDIQ containers shall be provided by the Contractor within 48 hours of request by the COR/ACOR. The Contractor shall ensure that IDIQ deliveries/pickups do not impact routine scheduled work. Note that for both routine and unscheduled (IDIQ) services the Contractor shall track and report to GRC all quantities of materials removed, as required and detailed in this Contract. As with all materials removed under this contract, the Contractor shall have a property pass/manifest signed by the COR before removal (see section 7.0).

Property passes/manifests for the removal of an IDIQ requirement shall be marked IDIQ or they shall be considered part of the routine services and shall not be billed as an IDIQ request.

E. As stated previously in this contract, GRC is required to participate in an active recycling program. As part of this requirement the Center is actively looking at new opportunities to recycle materials and equipment to minimize the amount of waste possible sent to landfills. Therefore we anticipate undefined requirements to remove recycle and dispose of materials not defined in section 4.0. These materials may include, but are not limited to polystyrene, rubber, electronic equipment, concrete, building materials, and other unknown materials.

F. As these requirements arise the COR/ACOR shall prepare a written request for proposal to be submitted to the Contractor. The Contractor shall be required to prepare a written response defining the technical approach and cost the Contractor would employ to meet the requirements. These new opportunities may be one time requirements or may be added as routine or IDIQ elements of the contract.

G. The Contractor is encouraged to solicit the Government with new opportunities to reduce waste sent to landfills, cost-effective innovations or ways to improve the services provided to the Government.

6.0 CONTAINERS

A. The Contractor shall provide the equipment and/or containers, both inside and outside buildings, for the removal, consolidation and/or storage of solid waste for both GRC and PB. The Contractor shall provide all necessary containers to meet both routine scheduled and IDIQ services. The Contractor shall be permitted to store a limited number of additional containers onsite to accommodate IDIQ requests.

Storage location and quantities shall be approved in advance in writing by the COR/ACOR. The Contractor shall be responsible for the cost of any repairs or replacement caused by negligence or abuse by the Contractor or his/her employees.

B. In the event material is found in an improper container the Contractor shall remove it and place it in an appropriate solid waste container. All occurrences of inappropriate material found in a container shall be reported to the COR/ACOR.

C. The placement of all containers must allow for vehicle access and maneuverability. The Contractor shall be responsible for delivery of all containers and any necessary equipment at the start of the contract, as required during the term of the contract, and for removal of the same at the termination of the contract. All storage containers and other necessary equipment remain the Contractor’s property. The Contractor must inspect all building locations in order to identify specific limitations and requirements of the storage and loading dock areas. Placement of containers shall not restrict or block access to designated GRC parking areas, traffic lanes, building entrances and exits, or hallways, unless specifically coordinated with COR.

D. The Contractor shall be responsible for loading and unloading of storage containers, and loading and removal of pallets, etc. The Contractor shall furnish standard commercial-industrial type containers, which are (1) maintained in a clean manner, (2) leak proof, and (3) not unsightly. Containers which are mounted on wheels shall have a positive breaking/locking device to prevent inadvertent movement. The containers shall have accessible hinged openings, or sliding doors for easy access. All doors, lids, hinges, rollers, breaking devices, and other moving parts shall be maintained to keep containers serviceable. Closed-top containers shall be provided inside buildings for collecting all paper. All inside and outside containers must be kept free from holes, vermin or foreign matter that might cause injury, stain clothing, or furniture. Trucks and containers shall be clearly marked with the Contractor’s company name or logo.

E. The Contractor shall maintain the collection areas in a clean and sanitary condition at all times. All container openings shall be closed after the contents of the container are removed.

F. On occasion, a container will need to be relocated to another location around a building in response to a construction/rehab project. The Contractor shall continue to service the new location for the duration of the project.

7.0 REMOVAL OF PROPERTY

The Contractor shall accomplish removal of the solid waste materials within the prescribed time period and in accordance with scheduled pickup frequencies (see Attachments E). The Contractor shall furnish all necessary labor, materials, supplies, equipment, and transportation for loading and removal of all solid waste, as well as the segregation, sorting and transportation of all recyclable materials. The Contractor will be notified (via e–mail/fax/telephone) by the COR/ACOR, to remove or empty containers under routine and IDIQ elements of this contract when required. Containers shall be replaced or emptied within 24 hours of notification for removal. When any container leaves GRC or PB the Contractor must have a Contractor Property Pass (NASA C-702) form or Glenn Research Center Non-Solid Waste Manifest. The Contractor shall pick up the form from the COR/ ACOR, fill out completely and sign. The pass or manifest shall define the following: company, person to whom issued (Name), vehicle license number, city and state, contract number, contractor Badge number, materials being removed. One copy of the property pass/manifest shall be left with the COR/ACOR, one copy shall be left with security at the main gate upon departing GRC, and one copy shall be provided to the Contractor. Weight tickets for all materials removed shall accompany the property pass/manifest. When the weight ticket is not available at the time of waste removal, the Contractor shall submit a certified weight ticket to the COR/ACOR with the monthly reports in accordance with section 10.0. Property passes/manifest for the removal of an IDIQ requirement shall be marked IDIQ or they shall be considered part of the routine services and shall not be billed as an IDIQ request.

8.0 WEIGHT TICKETS

Weighing of all vehicles and containers at GRC shall be performed on Government scales. Weighing of all vehicles and containers from Plum Brook shall either be performed on PB’s Truck Scale or a local commercial certified truck scale. GRC’s Truck Scales are located at the Truck Inspection Loop building or Bldg. 215 and at North Truck Scale at the Security Inspection Loop. If the Government Truck Scales are not available, the Contractor shall use the Contractor’s own certified or other certified commercial truck scale. The Contractor shall pay all fees associated with the use of a commercial truck scale. Scale tickets (“weight slips”) must be submitted to the COR, regardless of the scale used. The Contractor shall record both the arrival and departure gross weight, type of solid waste or container for each routine and IDIQ service on a certified weight slip. A copy of the weight slip shall be submitted, along with a copy of the property pass/manifest, to the COR/ACOR. The net weight shall be the weight the Government uses to bill the Contractor. The Government reserves the right to spot check the Contractor’s weighing procedures without advance notification to the Contractor. All non-recyclable and recyclable materials (i.e., paper, cardboard, tin cans, metal, glass, rubber, plastic, landscaping brush, wood, wood pallets, polystyrene, electronic waste, toner cartridges, concrete, solid wastes) must be weighed separately.

9.0 INVOICE REQUIREMENTS

The Solid Waste Contract encompasses two distinct processes for billing based on monies paid to the Contractor for routine and unscheduled services (IDIQ), and monies paid to the Government for recycled material revenues.

In order to determine unit prices for recyclable paper, metal and cardboard, the Contractor shall multiply the weight of each type of recycled materials by the highest corresponding price (i.e., market value) in the contractually defined pricing journal i.e., “Transacted Paper Stock Prices” section of the “Fiber Market News”, “Scrap Price” section of the Iron Age Metal Bulletin using the current price at time of collection.

The Contractors invoice shall define the amount due for routine services, each IDIQ occurrence and the amount due to the Government for recycled material revenues. The Contractor shall submit to the Government a statement defining the total net weight of all recyclable materials collected each month, the price due to the Government per pound by type and the total amount due.

The Contractor shall submit a monthly invoice to the Government no later than the 10th working day of each month.

10.0 REPORTS

A. The Contractor shall provide a monthly report of recyclable and non-recyclable materials collected from Government service locations.

The report shall list the dates, locations, and weight of material picked up during the previous month. A summary of materials picked up, by type, including total weights of each material shall be listed.

This report shall be submitted to the COR/ACOR no later than the 10th day of each month.

B. The Contractor shall submit a list of all employees accessing GRC or PB under this contract. This list shall also contain the names and contact information for all services provided under this contract.

This list shall be maintained and updated by the Contractor. The COR/ACOR shall be notified immediately of any changes to employees or contact information (via e-mail/fax/telephone).

11.0 DEDUCTION SCHEDULE

All services performed under this contract are subject to a deduction for less than satisfactory performance and for nonperformance (see Attachment J for details).