SOW3848589.doc

Statement of Work

Thermo Q-Exactive EASY-nLC-1000 Service contract

Thermo proposal for the NIDDK Adv. Mass Spec. Core , D. Eric Anderson, Director

Background and Justification:

The National Institutes of Health (NIH) National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) has a requirement for maintenance of one Thermo Q-Exactive mass spectrometer and 1 Thermo EASY-nLC-1000 LC system. This equipment is very specialized and maintenance involves significant expertise and spare parts not easily accessed by staff.

Services to be performed:

Single annual PM as well as unlimited service calls associated with technical failure of the instrument at no additional cost to the government. Service should rely on remote diagnosis when possible followed by drop shipment of “fix kits”.

Location where services will be preformed:

Two instruments (sn SN01447L) located in Building 8, Room B2A25.

When the work will be performed:

Work will be performed at the request of the staff to address technical problems of the instrument and also will include a single PM visit made at the convenience of Thermo with the coordination of the staff.

How the service will be performed:

Thermo engineers will diagnose problems remotely and drop ship multiple fix kits when possible otherwise Thermo engineers will visit the facility with spare parts and expertise and will conduct repairs and preventive maintenance in the presence of staff.

Expected deliverables:

Functional instruments operating at specs as described by company documents.