03_c_SOW_140505.doc
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- Solicitation number
- NIH-CA-2014-003
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Statement of Work
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Thermo Electron Orbitrap Elite 10000 mass spectrometer
STATEMENT OF WORK
rev. May 5, 2014
1. SCOPE: Contractor shall provide all labor, material and equipment necessary to maintain and provide preventive maintenance for a government-owned, two-component Thermo-Electron mass spectrometer system. The first component is Orbitrap Elite 10000, Model 0726070, Serial Number SN05018B, and the second component is the EASY-nLC, Model Number LC120, Serial number LC-010062. All maintenance service shall be performed on-site in accordance with the manufacturer’s standard commercial maintenance practices.
2. PREVENTIVE MAINTENANCE: Contractor shall perform one (1) preventive maintenance inspections (PMI) during the contract period. Technically qualified factory-trained personnel shall perform Service. Service shall consist of a thorough cleaning, calibration, adjusting, inspection, lubrication and testing of all equipment in accordance with the manufacturer’s latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance.
3. EMERGENCY SERVICE: Unlimited number of demand on-site, emergency repair service visit shall be provided during the term of this contract at no additional cost to the government. Emergency service shall be provided during normal working hours, Monday through Friday excluding Federal Holidays. Upon receipt of notice that any part of the equipment is not functioning properly the Contractor shall furnish a qualified factory-trained service representative to inspect the equipment and perform all repairs and adjustments necessary to restore the equipment to normal and efficient operating condition. Emergency service calls shall not replace the necessity for scheduled PMIs.
The contractor shall provide unlimited technical support and trouble-shooting for the instrument, reagents and applications during normal working hours, except Federal holidays.
4. REPLACEMENT PARTS: The contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of consumables. Parts shall be new or re-manufactured to original equipment specifications.
5. SOFTWARE UPDATES/SERVICE: The contractor shall provide Software Service and updates in accordance with the manufacturer’s latest established service procedures, to include telephone access to technical support for use of program software and trouble shooting of the operating systems, at no additional cost to the Government. The contractor shall receive advance approval for the installation of all software updates and revisions from the Government. Defective software shall be replaced at no additional cost to the government.
6. SERVICE EXCLUSIONS: The contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. These repairs shall be the subject of a separate purchase order and shall not be performed under this contract.
7. PERIOD OF PERFORMANCE: Period of Performance shall be for twelve (12) months from date of award, on or about May 10, 2014 through May 9, 2015.
8. PERSONNEL QUALIFICATIONS: Personnel shall have a minimum of three (3) years factory training and experience in the servicing of the LTQ Orbitrap Elite and EASY-nLC as covered by this contract. All primary service personnel shall have at least one backup support person with at least the same level of expertise on the equipment covered by this contract.
9. PLACE OF PERFORMANCE: Service shall be performed at the following location:
NIH, NCI
Udayan Guha, Ph.D.
10 Center Drive, Rm 5A32
Bethesda, MD 20892
10. PAYMENT: Payment shall be made quarterly in arrears after each inspection is completed and an invoice is submitted to the address shown in Block 21 of this order.
11. AWARD: Award will be made in the aggregate.
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SOW maintenance Instructions per Caren (19).doc
File details come from the government source that posted it. Updated .