SOW NICHD-20-017.pdf

STATEMENT OF WORK

1.0 PURCHASE ORDER TITLE

BioQuantum Preventative Maintenance Plan (PMP)

2.0 BACKGROUND

The mission of the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) is to conduct and support medical research and research training and to disseminate science-based information on diabetes and other endocrine and metabolic diseases; digestive diseases, nutritional disorders, and obesity; and kidney, urologic, and hematologic diseases, to improve people’s health and quality of life.

The NIDDK supports a wide range of medical research through grants to universities and other medical research institutions across the country. The Institute also supports government scientists who conduct basic, translational, and clinical research across a broad spectrum of research topics and serious, chronic diseases and conditions related to the Institute's mission. In addition, the NIDDK supports research training for students and scientists at various stages of their careers and a range of education and outreach programs to bring science-based information to patients and their families, health care professionals, and the public.

The Multi Institute Cryo-EM Facility (MICEF) is a collaborative facility maintained by the NIDDK. It serves the scientific communities of NHLBI, NIDDK, NIAMS, and NINDS. MICEF currently houses a Titan Krios microscope equipped with GIF Quantum K2 system.

MICEF offers support in planning EM experiments, sample preparation and imaging, using equipment, and analyzing data. In order to continue this support, the GIF Quantum K2 system requires a preventative maintenance plan to keep the instrument functioning properly and providing accurate results.

3.0 OBJECTIVE

The objective is to purchase a preventative maintenance plan for the GIF Quantum K2 system.

4.0 SALIENT / REQUIRED FEATURES AND SPECIFICATIONS

The Contractor shall adhere to the following:

Preventive Maintenance Plan:

• Unlimited telephone support

• Priority response for unscheduled field service

• Field-serviceable products under this contract type are allowed unlimited onsite visits per year

• No charge for manufactured replacement parts

• Discounts on spares and certain consumable parts

• An annual preventive maintenance session, including: Repair, Maintenance, Calibration

5.0 Task Areas:

5.1 Task Area 1 – The vendor will perform one annual preventive maintenance inspection.

5.2 Task Area 2 – The vendor will provide an extended warranty, labor, and materials plan.