Jira_Solicitation_Q&A_(Amendment__1).docx

Question 1: I presume the Jira Service Desk instance is a renewal because you have provided a SEN number alongside it? Are the others new or are they renewals as well?

Jira Service desk is a new request. All items on this request are new.

Question 2: Our partners at Atlassian have requested the “Support Entitlement Number,” in order to provide a quote, which is not listed for every product requested in the RFP. Are you able to provide the SEN for each product?

The intent is that this current Jira purchase is all new and we are migrating older Jira SENs to the ones in this purchase.

Boulder's numbers (each 100 users):

SEN-1047261 Jira-Software SEN-3460560 Bitbucket SEN-2062302 Crowd

Question 3: What is the actual starting Period of Performance for the required licenses?

It is anticipated that the start date will be September 24, 2018.

Question 4: Are the part numbers of the licenses for the base year the same as the ones for the option years?

Yes, they are the same.

Question 5: What is the email address tied to SEN# 10129947 ?

Ken.schmidt@noaa.gov Question 6: Qty (1) Jira Service Desk (Server) 250 Agent Tier (Perpetual license, 250 Agent Tier per instance, 12 Months) Part Number ATL-JSDSR-250 (SEN-10129947) - is this a renewal or a new license? If this a renewal, then please provide the technical contact email address for this license?

SEN 10129947 is associated with a previous installation (in the Admin LAN) and it was associated with our Admin LAN contact Michael Raugh (Michael.Raugh@noaa.gov). Since this solicitation is for new licenses that will be installed on a new server, SEN 10129947 is only a historical reference point.