QAs-1.pdf

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PBX Maintenance and CallPilot Voicemail Systems
Solicitation number
NB1820002200782
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PBX PWS -Rev 1 02.16.2022.pdf PDF
PBX Sow Basic.pdf PDF

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Please provide system sold to numbers and serial numbers for each of the Dept of Commerce CS1000M PBX systems located at Boulder and Fort Collins CO. Avaya cannor quote the PASS contracts without this information. Do both systems currently have an Avya PASS support contract?

The PBX located at 325 Broadway Boulder CO has serial number 4054. The PBX located at 2000 E. County Road 58 Ft Collins CO has serial number 318830113. No current PASS support .

New hardware replacement parts for these systems is typically no longer available due to their age, so are refurished parts acceptable with the same warranty as new which is normally one(1) year? Yes

3 If an offeror is registered in SAM do the reps and certs need to be manually completed? No, as long as the information is accurate.

4 Is battery system maintenance required or is that covered under a separate contract? No

Is there a currently an incumbent contractor supporting these systems? If yes, please provide contractor name and current contract value. No there is not.

If dispatch is required, do field technicians requires a security clearance or cyber workforce certification to enter the site and access the systems? Example: security + certification Security Yes, not sure what cyber workforce cert is.

7 SOW 5 8 4

Section 8 of the SOW (deliverables) is requesting an escalation, maintenance, restoration of services, safety and security plan which are due at the time of quote submission. Please confirm that the qty five

(5) aforementioned deliverable documents are due with the technical and price quote on the proposal due date?

The due date of these deliverables has been revised. PWS Revision 1 dated 2/16/2022 is attached to this RFQ and as amendment 1

RFQ Q&A's NB1820002200782 Question

No.

RFQ

Attachment

No.

REFERENCE

QUESTION GOVERNMENT RESPONSE

Sheet1 - Table 1 - Table 1

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