N6883618Q0091_Draft_PWS.docx

PERFORMANCE WORK STATEMENT

NAVAL CONSTRUCTION TRAINING CENTER (NCTC)

GULFPORT, MS.

ADMINISTRATIVE SUPPORT AND LIGHT/HEAVY EQUIPMENT MECHANIC SERVICES

1.0 SCOPE

The Naval Construction Training Center (NCTC) Gulfport, Mississippi is requesting contract services for logistic, administrative, maintenance and repair support for motorized and non-motorized equipment utilized in student training. The services being requested are to be provided in the following locations:

· Naval Construction Training Center (NCTC) Gulfport, MS

· Center for Security Forces Gulfport Learning Site (LS) Gulfport, MS

· Center for Seabee and Facilities Engineering (CSFE) Learning Site Fort Leonard Wood, MO

· Center for Seabee and Facilities Engineering (CSFE) Learning Site Sheppard Air Force Base, TX.

NCTC is the primary training facility for the Seabees. Training conducted is year round and consists of classroom and field training that incorporates the building techniques taught along with hands on application through actual building projects from a start to finish concept. Manning at NCTC consists of civil service and military personnel augmented with contractor support that provides administrative support services required to accomplish the NCTC mission.

Support of eighteen contract personnel are being requested to provide the following services in support of NCTC Seabee training at the following locations:

· Naval Construction Training Center (NCTC) Gulfport, MS

2.1 Business Administration Manager

2.2 Administrative Assistant and Command Personnel and Pay Administrator

2.3 Mail Room Operator

2.5

· Center for Security Forces Gulfport Learning Site (LS) Gulfport, MS

· 2.12 ECS Team Lead for Student Registrar/Administrator

· 2.13 ECS Student Registrar/Administrator ((3) three personnel)

· Center for Seabee and Facilities Engineering (CSFE) Learning Site Fort Leonard Wood, MO

· 2.17 Student Liaison Administrative Assistant

· Center for Seabee and Facilities Engineering (CSFE) Learning Site Sheppard Air Force Base, TX.

· 2.4 Command Pass Coordinator

· 2.10 Supply and Logistic Technician

1.1 BACKGROUND

The objective of this effort is to provide Logistic Support Services, Administrative Support Services and Light/Heavy Equipment Mechanics services at Naval Construction Training Center, Gulfport located on Naval Construction Battalion Center, Gulfport, MS, and two satellite locations: CSFE Learning Site Fort Leonard Wood located at U.S. Army Maneuver Support Center of Excellence, Fort Leonard Wood, MO, and CSFE Learning Site Sheppard located at Sheppard Air Force Base TX. Contractor Administrative Support Services tasks are described in paragraph 3.0 Performance Requirements.

2.0 PERFORMANCE WORK STATEMENTS

2.1 BUSINESS MANAGER ADMINISTRATIVE ASSISTANT SUPPORT (N8): Secret Clearance is required.

Contractor shall provide administrative assistance to the Naval Construction Training Center (NAVCONSTRACEN) Business Management Department staff by utilizing basic and advanced program functions to perform operations which include updating and revising data bases, financial system input, performing technical research, assisting in inventory functions, assisting in records management, providing customer service, and performing general administrative and support functions. The major performance areas are encumbrance documents creation and input, technical and analytical research, office administration, and inventory assistance for learning centers in Gulfport, MS, Fort Leonard Wood, MO, Sheppard Air Force Base, TX and Panama City, FL.

Tasks include:

· Maintain the NAVCONSTRACEN Business Management (N8) filing system.

· Utilize basic and advanced program functions to perform operations in the maintenance of data bases.

· Retrieve (N8) report data required for report updates, prepare (N8) office documents and reports for review and approval by the (N8) Business Manager.

· Provide (N8) customer service through phone, WEB based, and face-to-face customer interaction.

· Assist the NAVCONSTRACEN Property Manager with physical inventories and spot checks.

· Validate shipments by reviewing shipping documents for correct quantity and condition of material by matching items by name, Federal/National Stock Number (FSN/NSN), part number, Transportation Control Number (TCN), Government Bill of Laden (GBL), unit of issue, quantity and material condition to contract, Prime Vendor order or purchase cardholder documentation. Obtain required signatures, if missing, on appropriate paperwork before filing document or giving to Business Manager for further actions.

· Document, maintain and file records of all technically researched transaction.

· Type and present all correspondence in draft form for review and approval before official correspondence is prepared for signature and release/file.

· Document inventories/spot-checks and perform research discrepancies for correction/adjustments.

· File all shipping and receipt documents by the end of each work day.

· Post contract award information and procurement data into FASTDATA for processing of purchase orders for government purchase cardholders and Wide Area Work Flow invoicing. Process a monthly purchase card log for purchase redistribution to appropriate documents.

· Update pricing on NCTC cost of course spreadsheets (approximately 25) for Budget Year input. Validate current cost of each NSN on Webflis, FED mall or GSA Advantage for current cost.

· The contractor maybe required to travel to learning centers under the area of responsibility of NCTC Gulfport, at least once a year and for financial systems trainings, as needed.

Historical Work Data: Based on FY16/17 data: the contractor processed order forms and micro-purchase worksheets for numerous orders for the Business and Headquarters areas, scheduled maintenance service calls and recorded monthly meter readings for reports sent to the service provider for NCTC copiers. The contractor submitted 12 monthly Summary of Accounting Data reports used for cost transfers for NCTC Credit Card Holders. On average, 300 cardholder transactions were conducted monthly. The contractor performed monthly reconciliations of ordering documentation, receiving reports and payment receipts to ensure all information was in compliance with guidelines provided. The contractor was responsible for the inventory management, issue, exchange and collection of uniforms/parts and unserviceable uniforms/parts were shipped to DRMO. The contractor was responsible for placing all service calls, maintenance checks to the service provider for ice machines located at NCTC Gulfport. On average 15-100 warehouse receipt documents were received for filing and inventory updates. On average 30 vendors/customers were contacted daily to verify orders received, shipping and receiving discrepancies, tracking, backorders and documentation needed to close out material files.

2.2 ADMINISTRATIVE ASSISTANT FOR NAVY MILITARY TRAINING AND COMMAND PERSONNEL AND PAY ADMINISTRATOR SUPPORT:

Contractor shall provide administrative assistance to Navy Military Training (NMT) staff and perform the functions of Command Personnel and Pay Administrator (CPPA) for student personnel. Contractor will assist the NMT staff in liaising with Personnel Support Detachment (PSD) as well as NCTC Administrative Department staff on issues regarding Apprentice “A” school student personnel matters. Ensure all information is protected in accordance with Privacy Act/Personally Identifiable Information (PII) requirements.

Tasks include:

· Manages the student ACCESS database. Enters all additions, deletions and corrections to database. Ensures database is accurate, properly maintained and daily updates are completed. Troubleshoot, as necessary.

· Processes and track all incoming “A” school students. Creates student records for indoctrination process. Manages and maintains all onboard student records. Creates blank indoctrination folders for incoming students.

· Collects incoming student documentation.

· Coordinates required medical screenings to Detailers. Ensures that the student database lists each student in the correct category according to their enlistment contract. Verifies if students are active duty or in a reserve component.

· Ensures that information is available to Detailers for future duty assignments, along with each active duty student’s duty preferences. Responds to Detailer inquiries when directed regarding student orders, duty preference and waiver information.

· Generates daily muster reports accounting for NMT staff. Tracks leave requests for all students and accounts for students on leave in muster report. Tracks all staff members’ authorized absences (special liberty, leave and temporary assigned duty) and accounts for in daily muster report.

· Utilizes database to generate daily reports, as required.

· Prepares weekly holding company report to track all students who are in a holding status, i.e., medical, legal, interruption of instruction and waiting for instruction. Utilizes database to create new reports as needed. Reprogram automatic reports generated within the database with varying staff information.

· Drafts and submits weekly Graduating Student’s Location of Ultimate Orders Report distributed to all Command Master Chiefs, Homeport Liaisons and Sponsor Coordinators of each available Seabee Command. Liaises between Command Sponsor Coordinators and students, ensuring students receive pertinent contact information to prepare for their follow-on duty station.

· Generates daily “Word of the Day” publication to inform students of daily events and pertinent information.

· Works closely with medical clinic personnel to coordinate/schedule medical screenings for students, including sea duty, separation and overseas physicals.

· Liaises between medical and Course Managers regarding student medical appointments. Upon graduation, coordinates collection of student medical/dental records from Branch Health Clinic. Coordinates with civilian medical/dental facilities to reschedule appointments as necessary and schedules student transportation to/from appointments.

· Creates weekly roster of current students on board and provides report to Charlie Company Commander.

· Assembles/prepares check-out packets for graduating students based on the following:

· Three days prior to graduation, notifies medical and dental of pending student graduation.

· Obtains students medical and dental records.

· Obtains current original orders and travel itinerary from PSD.

· Obtains students final grades and evaluation while in school from Charlie Company.

· Obtains copies of all medical screenings.

· Provides each graduating student with a check-out sheet and check-out procedures.

· Ensures all databases of students assigned, personnel files and reports are updated as required and accurately maintained

· Ensures all reports associated with student population onboard NCTC Gulfport are completed accurately and submitted in a timely manner.

· Locates, manages and assists other departments with matters pertaining to the student personnel needs/requirements from initial check-in until student check-out.

· Prepares student transfer packet and make available to students at time of check-out.

· Performs CPPA functions for student personnel which includes, but is not limited to:

· Coordinates all passenger transportation requirements in connection with the execution of permanent change of station orders, including coordination or order modifications when students are set back.

· Prepares or assists students in preparing Transfer Information sheets, PCS Travel Requests, Applications for Transportation of Dependents and Commercial Reservation Request Forms. Validates/submits forms to PSD via TOPS.

· Provides administrative support to emergent needs by delivering completed documentation to PSD, obtaining detaching student flight itineraries and arranging start of Active Duty Training Reservists active duty pay by coordinating modification of orders with NCTC Administrative Department and PSD.

· Coordinates passenger transportation requirements according to the instruction in connection with execution of permanent change of station orders, including coordination of order modifications when students are set back.

· Liaises with students/PSD/Detailers/NOSCs to ensure order extensions are processed in a timely manner.

Contractor shall be onboard during the command scheduled core hours 0730-1600 Monday through Friday excluding Federal Holidays.

Historical Work Data: Based on FY17 data, support was rendered to monthly average on board of 213 students undergoing Apprentice “A” school training conducted at NCTC Gulfport.

2.3 MAIL ROOM OPERATIONS SUPPORT: Secret Clearance is required.

The contractor shall provide mail room operations for a tri- service military organization in accordance with U.S. Postal Regulations (DOD 4525.6-M). The contractor will establish/post mail collection schedules to include official, unofficial and controllable mail/package delivery operations for transient students and staff personnel. The contractor shall ensure that the various types of mail are properly marked and sorted; process and dispatch mail; prepare postal records and reports; requisition and control postal supplies/equipment; maintain security for registered/certified/other special classes of mail requiring secure handling, distribution and control.

Tasks include:

· Direct/facilitate routing and transportation of mail.

· Collect, process and dispatch outgoing/incoming post mail.

· Maintain security and chain of custody.

· Train service personnel on proper mail handling procedures.

· Process domestic claim, registered, insured or express mail inquiry forms.

· Prepare for inspections by the Base Postmaster.

· Prepare and review mail transportation documents.

· Provide activity courier service, collect/process/dispatch items to be delivered between NCTC

· Departments and supported on base activities.

· Prepare and coordinate delivery notice/remainder receipt forms.

· Date and inspect hold mail.

· Prepare, review and process registered, express, and return receipt merchandise forms and labels.

· Prepare forwarding address documentation for transferred/detached staff and students.

· Verify and sign incoming ordinary mail shipping documents.

· Perform MyPay PIN reset functions for all students.

· Liaise with CBC postal representatives for methods to improve services and efficiency.

Contractor shall be onboard during the command scheduled core hours 0830-1730 Monday through Friday excluding Federal Holidays. Contractor shall provide a qualified back-up/replacement Mail Clerk if primary Mail Clerk is unavailable for more than 2 days due to illness, leave or other reason for absence.

Historical Work Data: Based on FY17 data, the contractor managed the mail operation for 4,500 Navy, Army and Air Force students and 172 staff members. On average, 200--250 pieces of mail was received, sorted, delivered and sent out each day. Mail pieces included letters and packages as well as mail being forwarded to students that have transferred to their new duty station.

2.4 COMMAND PASS COORDINATOR SUPPORT SERVICES:

Contractor will serve as liaison between command members and Personnel Support Detachment personnel at Sheppard Air Force Base, TX, concerning pay, personnel and passenger transportation matters. Perform duties associated with the functions Command PASS Coordinator, to provide basic CSFE student administrative and personnel support. Maintains and manages a roster of all onboard students. Rosters shall be created using standard spreadsheet or database software, preferably Microsoft Excel or Access. Roster will contain, at a minimum, student name, date reported onboard, class assigned to and convening date, and graduation date. Consolidate information for various reports according to established procedures and deadlines.

Tasks include:

· Maintains a roster of students in holding company, providing the date and reason member was placed on hold, and member's current status.

· Provides prospective students personalized welcome aboard information (as appropriate), and prepares certificates of completion upon graduation.

· Ensures changes in student status are communicated within one work day to PSD Gulfport.

· Liaises with servicing Personnel Support Detachment as well as NCTC Gulfport staff on issues, regarding staff and student personnel matters; coordinate resolution of pay and personnel issues, facilitate prompt service record entries, assist in preparing all overseas/medical/financial screenings, coordinate all passenger transportation requirements in connection with permanent change of station order execution, and coordinate order modifications in the event a student setback conflicts with scheduled transfer date.

· Performs clerical work, such as receptionist, supply, and other office support duties.

· Transmits, receives, acknowledges, and acts on pertinent electronic mail and messages.

· Government provides list of work requirements with all appropriate data, such as date required, formats, etc. for the contract employee via the Contractor assigned Contract On-Site Manager.

Historical Work Data: Based on FY16/17 data, the Contractor provided basic student support (assisted with billeting, forwarded records to PSD and medical, and provided assistance with scheduling PSD and Medical appointments). The Contractor compiled the Welcome Aboard Package and forwarded to students prior to arrival. The Contractor prepared certificates of completion to be awarded upon graduation. Support was rendered to 295 students undergoing NCTC training conducted at Sheppard AFB.

2.5 SAFETY AND OCCUPATIONAL HEALTH (SOH)/TRAINING SAFETY SUPPORT SERVICES:

Contractor shall perform routine facilities and equipment inspections, observe work practices and training techniques, perform risk assessment work to identify and evaluate work operations and conditions, and complete safety database input for non-high-risk and high-risk training courses. Contractor will draft written reports of field observation with proposed corrective actions and recommendations in support of hazard recognition, elimination, mishap prevention and enter safety data into the Enterprise-wide Safety Application and Management System (ESAMS) as needed. Contractor will assist with personnel and equipment mishap investigations, review mishap reports for accuracy and complete online reporting requirements as needed. Contractor will assist with and conduct general SOH training classes, special presentations, and safety meetings designed to reinforce a safe and healthy working environment, and provide command personnel with sound corrective procedures or actions following SOH/Training safety compliance guidelines and regulations.

Tasks include:

· Contractor will represent the command SOH/Training Safety Manager in his/her absence, and may at times work outside of normal set working hours and be assigned specific duties/designations in the effort to support the Command’s training mission.

· Operate a computer, peripheral equipment and appropriate software to perform various computer operations in support of field reports, mishap reporting, and trend/data analysis, and ESAMS data input.

· Operate a range of basic equipment in support of Hearing Conservation, Sight Conservation, and Heat Stress/Injury Prevention programs.

· Conduct random daily inspections to include but not limited to minor construction operations, construction training classes, construction tools/equipment, industrial training facilities, instructional techniques, and various other operations to identify safety deficiencies, and potential hazards in support of hazard identifications, and mishap reduction and prevention.

· Draft written reports to include but not limited to: Training Course Risk Assessments, Job Hazard Analysis, Mishap Analysis and Workplace Hazard Assessments.

· Prepare and present as needed/required SOH training presentations.

· Properly investigate minor personnel and equipment mishaps, collect mishap data for trend analysis, prepare and submit online mishap reports and submit investigation reports.

· Ensure all reports associated with findings are detailed, accurate, well written and submitted for review and action in a timely manner as prescribed by NCTC Gulfport.

· Contractor shall be onboard during the command scheduled core hours 0700-1600 Monday through Friday excluding Federal Holidays.

· Serve as the Commands Training Safety Officer, under the guidance of the commands Training Safety Administrator. Responsible for high-risk training program compliance requirements as outlined in pertinent Navy instructions.

2.6 INFORMATION TECHNOL0GY (IT) ASSISTANT SUPPORT SERVICES:

Secret Clearance required.

Contractor shall provide Information Technology support to include but not limited to, Electronic Class Rooms (ECR) and Desktop software support, microcomputer system software/Local Area Network (LAN) support, microcomputer hardware support, courseware integration and systems integration support. The IT support provided under this requirement is non-NMCI and is primarily located at NCTC Gulfport, MS. There may be occasions where the contractor may have to travel to other Learning Sites being supported by NCTC Gulfport to perform tasking similar to those listed within this SOW. When this happens, all transportation expenses and per diem costs associated with travel will be paid by the government.

Tasks include:

· Provide the management and maintenance for the video teleconference (VTC) system.

· Attend local staff meetings and briefings as the IT representative.

· Troubleshoot and resolve software related problems. Take corrective action such as reconstructing data files and installing software updates when necessary. Analyze causes of abnormal termination of application software, Run diagnostics, configure and install Commercial Off-the-Shelf (COTS), Government Off-the- Shelf (GOTS) and associated upgrades to workstations.

· Install and maintain system software on LAN servers. Analyze and resolve user problems occurring on LAN servers. Resolve user problems using complex system software diagnostic tools installed on the server. Monitor system software packages to provide optimum support for LAN servers and microcomputer performance. Provide database management support on LAN servers. Provide technical support on the operation and administration functions associated with LAN configuration. Troubleshoot, maintain, and test LAN hardware, software components and systems. The contractor will provide network performance reports. Provide assistance in the transition of training workstations and associated equipment to the NETC training Coordinator of Information (COI) in accordance with established NETC training COI standards and procedures.

· Troubleshoot and run complex diagnostics on microcomputer equipment. Perform repairs on microcomputers, peripheral devices, terminals, scanners and other related equipment. Install and upgrade hardware and software as required. Provide technical assistance to users for software and hardware related problems.

· Identify and provide description and specifications for repair parts. Provide detailed information on malfunctions of equipment under warranty for reporting to vendor. Utilize complex diagnostic tools to analyze telecommunications and microcomputer deficiencies. Provide corrective action such as repairing/replacing workstations. Receive, tag, distribute and track hardware inventory. Serve as a technician for information systems and VTC upkeep and maintenance of all NETC-resourced computer information systems

· Provide system integration support for hardware, software and LAN analysis, configuration, testing and implementation. Determine implementation procedures for new or modified hardware, software, operation systems and test system software changes. Provide and document fully tested results.

· Provide on-site software/hardware integration support for all NETC buildings, legacy networked systems.

· Support to include but not limited to, physical configuration/reconfiguration, connecting workstations to the LAN, testing and diagnostics, tracing and repairing outages, hardware maintenance and the installation/maintenance of cabling including patch panels, hubs and terminations.

· Perform sever and workstation connection, configuration, integration and testing to include backups, patches and Information Assurance Vulnerability Alert (IAVA) compliance reporting. Perform preventive maintenance, troubleshoot and document operational problems, restore operations, perform preventative and remedial maintenance on cable plant(s) and fully document all problems and maintenance actions performed.

· Perform IT Help Desk Service Technician and Information Assurance Technical (IAT) Level I functions within the computing environment (CE) and Operating System (OS) in compliance Cyber Security Work Force (CSWF) outlined in DoD 8570.01-M (series) and CYBERFORCOMINST 5239.1.

· All equipment requests for installation, repair or update are completed in such a manner as to preclude any delays in NCTC Gulfport’s ability to maintain and conduct scheduled classes and exercises.

· Install or update software programs as required to keep programs current and relevant.

· Normal work hours will be 8 hours per day, five days/week. Workday may be set to start at any time between 0600 and 1800; however, all workstations will be manned 0700-1530 Monday through Friday and not include weekends and holidays. Any deviation from a normal 8 hour day will be approved in advance by NCTC Gulfport IT Support Office (ITSO) Director.

Historical Work Data: Based on FY16/FY17 data, the contractor provided technical support for the 8 Dell Power Edge servers and 173 Dell desktop and laptop computers located at Learning Site (LS) Gulfport, MS.

2.7 STUDENT LIAISON ADMINISTRATIVE ASSISTANT SUPPORT:

Contractor shall provide administrative assistance at Center for Seabees and Facilities Engineering (CSFE) Learning Site (LS) Fort Leonard Wood located at U.S. Army Maneuver Support Center of Excellence, Fort Leonard Wood, MO.

Tasks include:

· Contractor will assist the administrative staff in liaising with Personnel Support Detachments (PSD) Memphis and Gulfport on issues regarding student personnel matters.

· Coordinate all passenger transportation requirements in connection with the execution of permanent change of station orders, including coordination or order modifications when students are setback.

· Operates a computer, peripheral equipment and appropriate software to perform various computer operations in support of Student Liaison Administrative Assistant Support.

· Process and track all incoming students. Establish and create student records for indoctrination processing.

· Manage and maintain all onboard student records. Create and maintain blank indoctrination folders for arriving students. Create and maintain all PQS training packets.

· Collect incoming student documentation. Create records in database and on hardcopy for each student.

· Evaluate student records for drug/alcohol waivers. Coordinate with NMT, “A” or “C” School student to set up required medical screenings and ensure that the information is available to Detailers for future duty assignments. Verify if students are active duty or in a reserve component.

· Respond to PSD and Detailer inquiries when directed regarding student orders, duty preference and waiver information. Ensure all information is protected in accordance with Privacy Act/Personally Identifiable Information (PII) requirements.

· Manage muster reports accounting for “A” and “C” School students.

· Coordinate with NCIS PST office, Army Training Requirements and Resource System (ATRRS) Management, and MA detailers in order to ensure that NCIS screenings are approved for members attending Protective Services Training (PST) and Criminal Investigation Division Special Agent Course (CID SAC). Help resolve any scheduling conflicts.

· Utilize database to generate reports that will be used by the unit. Prepare holding report to track all students who are in a holding status, i.e., medical, legal, interruption of instruction and waiting for instruction. Use tools within the database to create new reports as needed to generate information. Reprogram automatic reports generated within the database with varying staff information.

· Compose Student Action Reports (SAR) for tracking all students on hold and submit to Personnel Support Detachments (PSD) Memphis and Gulfport. Update student record in Corporate Enterprise Training Activity Resource System (CeTARS).

· Provide administrative support to emergent needs by delivering completed documentation to PSD Memphis and Gulfport obtaining detaching student flight itineraries and arranging start of Active Duty Training Orders, for the activation of Reserve pay by coordinating modification of orders with the student’s Navy Operational Support Center (NOSC) chain of command and/or PSD Memphis and Gulfport.

· Performs duties as Command Pay and Personnel Administrator (CPPA), to provide administrative support for student personnel. Submits requests via Transaction Online Processing System (TOPS) and Navy Standard Integrated Personnel System (NSIPS). Obtain travel literary from SATO travel databases.

· Establishes and maintains office records of various types that may be needed or will assist in the efficient operation of the office.

· Assist student in the processing of travel orders and claims via Transaction Online Processing System (TOPS).

· Ensures files have all pertinent documents and signatures.

· Maintains and accurately updates file system to enable quick and efficient retrieval of information.

· Accurately purges files or performs other file disposition actions in accordance with established procedures. Effectively performs annual file inventory.

· Accurately types a wide variety of correspondence, reports, or similar materials from handwritten or electronic drafts. Ensures correct grammar, spelling, capitalization, punctuation and appropriate format in accordance with the Navy Correspondence Manual or installation specific publications. Prepares correspondence and administrative reports coordinating action and responses with various departments/NMT staff, managing files, and correspondence control systems and administrative research.

· Ensures all procedural and administrative tasks are performed for the timely and correct completion of actions.

· Assist with any data calls associated with student administrative affairs.

· Assemble and prepare graduating students’ check-out packets based on the following:

· two weeks prior to graduation, notify medical and dental staff as needed of pending student graduation.

· Obtain students medical and dental records as needed.

· Obtain current original orders and travel itinerary from PSD Memphis and Gulfport.

· Obtain students final grades and evaluation from NMT staff.

· Obtain copies of all medical screenings.

· Generate Performance Information Memorandum for required courses or obtain a Performance Evaluation (as needed).

· All databases of students assigned, personnel files and reports are updated as required and maintained accurately.

· All reports associated with student population onboard CSFE DET FLW are completed accurately and submitted in a timely manner.

· Locate, manage and assist other departments with matters pertaining to the student personnel needs and requirements from initial check-in until student check-out.

· Student transfer packet will be prepared and made available to students at time of check-out.

· Contractor shall be onboard during the command scheduled core hours 0700-1530 Monday through Friday excluding Federal Holidays.

· Contact all incoming students prior to their reporting and provide information packets and information about school schedules, reporting requirement, uniform requirements, per diem request and housing reservations.

2.8 LIGHT/HEAVY EQUIPMENT MECHANIC SUPPORT SERVICES:

Contractor shall perform routine and scheduled maintenance and repairs from minor tune-ups to complete engine overhauls on a wide range of internal combustion and alternate fuel powered construction, automotive, weight-handling and specialized equipment.

Tasks include:

· Diagnose, troubleshoot, remove, adjust, modify, repair or replace defective components including but not limited to ignition, emission, injection, suspension, brakes, and steering, electrical, engine, transmission and drive train systems.

· Repair, overhaul and rebuild attachments and other utility systems on such equipment as bulldozers, road graders, rollers, power shovels, backhoes, stationary generators, welders and special purpose trucks and equipment. Equipment normally has extensive hydraulics, pneumatic and electro-mechanical powered systems and controls not commonly found on conventional transport or over-the-road trucks.

· Disassemble diesel/gasoline engines as necessary and inspect, repair or replace internal components as necessary.

· Inspect, replace or repair tracks, drives, rollers, sprockets, hoisting units and other working attachments on all equipment including but not limited to cranes, bulldozers and tractors. Perform machining operations such as re-boring cylinders and bearings, turning pistons, grinding crankshafts in place, turning brake drums and minor welding and brazing. Orders for repair parts, inventory replacements and shop material will be submitted through the NCTC N5/N6 to NCTC N4 Office for ordering and replenishment.

· All parts required are ordered, picked up and stored as to preclude excessive vehicle downtime.

· All parts ordered will be inventoried with an acceptable accuracy rate of 98% and material usage documented.

· Contractor shall be onboard during the command scheduled core hours 0700-1530 Monday through Friday excluding Federal Holidays.

Historical Work Data: Light/heavy equipment mechanic support performed 814 planned maintenance (PM) repairs to support the 203 pieces of equipment. Support consisted primarily of routine scheduled maintenance and minor /major repair of equipment in support of student training.

2.9 CENTRAL TOOL ROOM/WAREHOUSE SUPPORT SERVICES:

Contractor shall perform broad range of work related functions for daily issue/receipt of tools and assist in warehouse operations.

Tasks include:

· Store, stack, palletize, and/or rotate items located in the central tool room (CTR) as required.

· Apply material handling techniques in storing items to provide for easy retrieval, convenience in handling, protection from damage and ease of movement.

· Assist in conducting inventories by counting items and properly completing tally listings and other inventory documents. Inventories include items which may include the use of formal, informal, item-by-item, or group inventory methods and using manual or automated inventory systems.

· Monitor receipt and restocking of the CTR tools and material bins ensuring that all classes have an ample supply of materials required on-hand for all classes.

· Perform record keeping functions in the receipt, inventory, storage and control of tools and equipment.

· Operate electric, gasoline, LPG or diesel powered forklift trucks capable of lifting loads weighing less than 10,000 pounds as high as 168 inches (14 feet). Maneuvers vehicle to load, unload, place, and remove supplies, materials, and equipment in narrow warehouse aisles and pathways to end user work sites. Operate forklift truck controls to transport bulky and unwieldy items requiring special consideration for load balance. Provide protection for fragile and high value materials.

· Perform similar duties of the NAVCONSTRACEN warehouse technician at another location as required.

· Contractor shall be onboard during the command scheduled core hours 0700-1530 Monday through Friday excluding Federal Holidays.

· Verify shipments by reviewing shipping documents for correct quantity and condition of material by matching items by name, Federal/National Stock Number (FSN/NSN), part number, Transportation Control Number (TCN), Government Bill of Laden (GBL), unit of issue, quantity and material condition. Obtain required signatures on appropriate paperwork before releasing material for issue, receipt or shipment.

· Issue, ship, distribute, and deliver items received into the warehouse. Match, check, and compare data on selected instruments against materials to be issued or shipped. Contact requestors to schedule times, quantities, location and site point of contact for delivery of materials required.

· Perform a broad range of standard storage assignments. Maintain overall warehouse efficiency

· minimizing the need for excessive movement of items. Apply the first in first out (FIFO) concept to ensure that gross aging and deterioration is kept to a minimum.

· Operate a forklift, truck and automated material handling and identification equipment to move, stack, load, bin and position material. Comply with operating and safety requirements to prevent damage to government property or injury to others. Adhere to maintenance and inspection schedules. Complete appropriate forms, such as trip tickets, preventive maintenance records, and accident/incident reports.

· Maintain records and document actions; using computer terminals, optical readers, bar code wands, scanners, etc. to input nomenclature and description of changes. Prepare accurate, complete, and up-to-date records of actions taken and assures documentation is properly signed and coordinated. Maintain integrity and accuracy of data base information through accurate input and efficient operations of automated equipment.

· Assist HAZMAT/CHRIMP Manager in maintaining accurate and up-to-date activity and

· training records, AULs and command lockers.

· Identify pilferable and minor property by placing an activity tag on item. Participate in command annual and or spot inventories as required by the Property Manager.

Historical Work Data: Based on FY17 data, the total number of tools in the central tool room totals 139,250 line items. The contractor issued 4,630 line items and processed 2,228 tool room receipts for new or replacement items. The contractor conducted one annual wall to wall inventory and a monthly 10% spot inventory.

2.10 Supply and Logistics Technician:

Contractor shall provide administrative assistance to the Center for Seabees and Facilities Engineering Command, Detachment Sheppard AFB (CSFE Det Sheppard) Logistics Department (N4/N8) staff by utilizing basic and advanced program functions to perform operations which include updating and revising data bases, performing technical research, assisting in inventory functions, monitoring of storage room functions, assisting in records management, providing customer service, performing general administrative and supply support functions. The major performance areas are technical research, office supply administration, inventory assistance, vehicle maintenance management and warehouse material management.

Tasks include:

· Maintain the CSFE Detachment Sheppard Supply data base system.

· Perform electronic data base maintenance to logistics and material management.

· Retrieve logistics and financial report data for executive staff updates and prepare logistics and financial documents and reports for review and approval by the executive staff.

· Provide customer service through phone, WEB based, and face-to-face customer interaction.

· Assist in preparation of reports to support NAVCONSTRACEN and CSFE Property Managers with physical inventories and spot checks.

· Prepare property records, maintain inventory listings and prepare documentation for the disposition of property.

· Assist in the monitoring of storage rooms organization and issuing and controlling school house supply and materials.

· Verify shipments by reviewing shipping documents for correct quantity and condition of material by matching items by name, Federal/National Stock Number (FSN/NSN), part number, Transportation Control Number (TCN), Government Bill of Laden (GBL), unit of issue, quantity and material condition. Obtain required signatures on appropriate paperwork before releasing material for issue to school house supply representatives.

· Type and present all correspondence in draft form for review and approval before official correspondence is prepared for signature and release/file.

· Document inventories/spot-checks and perform research discrepancies for correction/adjustments.

· Enter inventory/property records into the department database as directed.

· Assist Government procurement staff with maintaining transactional files through weekly file reconciliation.

· Monitors on-going purchases for clearly defined items. Reviews, researches, and resolves reports of non-deliveries, losses, damages, discrepancies.

· Updates pricing on CSFE Det Sheppard cost of course spreadsheets (approximately 10) for Budget Year input. Validate current cost of each NSN on Webflis, FEDmall or GSA Advantage for current cost and update spreadsheet.

· Maintain command historical work data: Based on previous year data, logistics and scheduled maintenance service calls (Generators, office equipment, vehicles).

· Manage and collect monthly vehicle mileage and monitor maintenance schedule for detachment vehicles, prepare reports and submit for review

2.11 ADMINISTRATIVE ASSISTANT/EXECUTIVE COMMAND STAFF SUPPORT SERVICES:

Purpose of position is to provide a variety of support services essential to the efficient accomplishment of the work of NCTC N1 Administration and Executive Command Staff. Position performs office automation work, including word processing and a variety of clerical functions in support of the organization's mission and functions.

Tasks include:

· Types a variety of Navy correspondence, directives, instructions, reports and forms utilizing a computer. Serializes incoming/outgoing correspondence/scans documents, as necessary.

· Creates spreadsheets and databases considering multiple uses of data.

· Maintains hard copy/electronic record files which represent the transactions of the organization programs and projects. Consolidates electronic files for easy retrieval.

· Maintains office supply inventory, determine needs and orders office supplies. Initiates/prepares requests for supplies, services and printing.

· Prepares Staff Muster Reports by 1200 each work day.

· Prepares military and civilian awards, as necessary.

· Assists Army Staff in preparing graduation awards.

· Type enlisted officer Fitness Reports and enlisted Evaluations in accordance with local and higher authority directives. Maintains database and files as required.

· Receives incoming calls and visitors for CO/XO/CMDCM/N7 Department Head offices, determines the nature of their business and directs them to appropriate offices or answers routine questions/resolves minor inquiries.

· Prepares CO/XO and Executive Staff-generated correspondence.

· Manages correspondence flow through the CO/XO offices, routing items to the proper location.

· Maintains CO/XO/CMDCM/N7 Department Head schedules, making appointments, including travel arrangements, when necessary.

· Maintains Command Calendar and schedules for Auditorium/Conference Room.

· Prepares the Plan of the Week (POW) by close of business (COB) each Thursday.

· Maintain logs for Commanding Officer/ECHO Company coins.

· Attends weekly Staff Meetings.

· Receives incoming calls and visitors to CO/XO offices, determines the nature of their business and directs them to appropriate offices or answers routine questions and solves minor problems.

· Prepares all CO/XO and executive staff-generated correspondence.

· Manages correspondence flow though the CO/XO offices, routing items to the proper location.

· Maintains CO/XO schedules, making appointments, including travel arrangements when necessary.

Contractor shall be onboard during the command scheduled core hours 0730-1600 Monday through Friday excluding Federal Holidays.

Historical Work Data: Based on FY17 actual workload. Workload averaged preparation of 26 directive reviews, 273 pieces of correspondence, 23 awards, 42 performance reports, and 26 supply requests.

2.12 ECS TEAM LEADER/ STUDENT REGISTRAR/ADMINISTRATIVE SUPPORT TEAM LEAD:

Purpose of position is for a Team Leader at ECS and Student Registrar to provide administrative and Command Personnel/Pay Administrator (CPPA) support for Expeditionary Combat Skills (ECS) course. Functions as Team Leader for 4-person contracted Student Registrar and Administrative staff. Distributes workload and monitors work/task status for accuracy, punctuality and completion.

Performs Student Registrar, and administrative support duties. Provides student support and personnel administrative functions in support of ECS course. Administers student check-in process prior to/during course indoctrination, conducts course indoctrination, coordinates resolution of pay/personnel issues, maintains student/class databases, and prepares various student status reports.

Tasks include:

· Administers student check-out process following graduation/release from course. Allocates work assignments, monitors progress, checks quality/completeness of work and ensures timelines/schedules are met.

· Coaches team members in work processes, established procedures and training of team members in skills, methods, and techniques necessary for completing individual and team functions.

· Applies typing skills, knowledge of functions/procedures used in word processing, spreadsheet applications and other software, as well as extensive specialized vocabulary knowledge to create and edit various types of technical/ non-technical documents. Operates computer/printer/scanner and peripheral equipment using appropriate software to perform various ADP operations while supporting office processes, including producing reports and maintaining required databases.

· Inputs, updates and maintains current and historical student/class enrollment information, using standard spreadsheet or database software. Maintains, manages and retrieves data to produce rosters and/or reports as requested.

· Liaises with servicing Personnel Support Detachment (PSD), as well as Training Support Organization (TSO) Gulfport staff members, on issues regarding student personnel matters.

· Coordinates resolution of pay and personnel issues, ensures prerequisites for advancement exams are forwarded to PSD, facilitate prompt service record entries, coordinates all passenger transportation requirements in connection with permanent change of station order execution and coordinates order modifications in the event a student setback conflicts with scheduled transfer date.

· Conducts student administrative check-in prior to or during course indoctrination. Distributes student welcome aboard/contact information for Homeport Liaisons.

· Prepares No Show Report within 3 days of class convening date and Missed Training Opportunity (MTO) messages within 1 week of class convening date.

· Conducts student check-out prior to graduation or upon release from course. Prepare graduation certificates upon successful completion of required training.

· Provides specialized support using the Corporate enterprise and Training Activity Resource System (CeTARS). Reviews, validates and produces student tracking/status reports as required.

· Collects, analyzes and records statistical data pertaining to student enrollment, student pipeline and student status. Verifies accuracy of data and takes appropriate action to correct errors. Evaluates trends for students awaiting instruction and individual account pipelines and ensures mathematical calculations/computations are accurate. Provides weekly Dashboard Report updates prior to COB each Wednesday.

· Performs clerical work, such as receptionist, supply, and other office support duties, as necessary. Completes Special Projects (annual Hot Wash Reports, data calls, etc.) as required.

· Drafts, transmits, receives, acknowledges and acts on pertinent electronic mail, including Delay in Reporting messages. Transmits official Navy message traffic, as required, using the Navy Regional Enterprise Management System (NREMS).

· Validates student advancement eligibility prior to established deadlines through coordination with Career Counselor. Prepares performance evaluations, as necessary. Verifies whether advancement exams had been ordered by detaching command or if tests need to be ordered through local PSD.

· Secures documents containing Personal Protected Information (PPI) in a certified lockable container or makes arrangements to have documents secured when documents are not in use.

· Prepares correspondence IAW Navy Correspondence Manual. Receives drafts from supported Departments and reviews for compliance with instructions. Reformats, obtains appropriate signatures, files and sends to recipients as necessary.

Contractor shall be onboard during command scheduled core hours 0700-1600, Monday through Friday, excluding Federal Holidays. However, employees shall be flexible to occasionally begin work earlier to accommodate class convenings. Work day will never start any earlier than 6:30 a.m. In addition, the Sunday before Thanksgiving is normally a workday and the Friday after Thanksgiving will be a day off, in order to accommodate student travel. Request vendor coordinate their employees’ planned time off with government POC at least one week prior to time off date, whenever possible.

Historical Work Data: Based on FY17 data, contractor provided student support for 2,499 students.

2.13 ECS STUDENT REGISTRAR/ADMINISTRATIVE SUPPORT:

Purpose of this position is for a Student Registrar to provide administrative and Command Personnel/Pay Administrator (CPPA) support for Expeditionary Combat Skills (ECS) course. Performs Student Registrar, CPPA and administrative support duties. Provides student support and personnel administrative functions in support of ECS course.

Performs Student Registrar, and administrative support duties.