N68836-18-Q-0071.pdf

SEE ADDENDUM

(No Collect Calls)

N6883618Q0071 09-Aug-2018

b. TELEPHONE NUMBER

904-542-3676

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 07 Sep 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N688369. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

COURTNEY P. BROWN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

N7027218BCONOIGE

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC JACKSONVILLE CONTRACTS DIV

COURTNEY BROWN

110 YORKTOWN AVE, 3RD FLOOR NAS

JACKSONVILLE FL 32212-0097

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N70272 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAV COMPUTER AND TELECOMMUNICATIONS

DAVID WEEKLEY

NAS/JRB BELLE CHASSE

400 RUSSELL AVE. BUILDING 30

NEW ORLEANS LA 70143

TEL: 504-678-8195 DSN 678-8195 FAX:

904-542-1098FAX:

TEL: 904-542-3676

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

1,500

NAICS:

517311

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF69

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

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REPRESENTATIVE

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37. CHECK NUMBER

FINALPARTIALCOMPLETE

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CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

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STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N6883618Q0071

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Commercial Trunking Services

FFP

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2018 - 30 September 2019.

MILSTRIP: N7027218BCONOIGE

PURCHASE REQUEST NUMBER: N7027218BCONOIGE

NET AMT

0001AA 1 Lot Installation of DS-1 Service

FFP

Installation of DS-1 Service (1.544Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2018 - 30 September 2019.

FOB: Destination

0001AB 12 Months DS-1 Service

FFP

DS-1 Service (1.544Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2018 - 30 September 2019.

0001AC 12 Months DS-3 Service

FFP

DS-3 (44,736 Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2018 - 30 September 2019.

OPTION Commercial Trunking Services

FFP

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2019 - 30 September 2020.

1001AA 12 Months OPTION DS-1 Service

FFP

DS-1 Service (1.544Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2019 - 30 September 2020.

1001AB 12 Months OPTION DS-3 Service

FFP

DS-3 (44,736 Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2019 - 30 September 2020.

OPTION Commercial Trunking Services

FFP

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2020 - 30 September 2021.

2001AA 12 Months OPTION DS-1 Service

FFP

DS-1 Service (1.544Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2020 - 30 September 2021.

2001AB 12 Months OPTION DS-3 Service

FFP

DS-3 (44,736 Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2020 - 30 September 2021.

OPTION Commercial Trunking Services

FFP

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2021 - 30 September 2022.

3001AA 12 Months OPTION DS-1 Service

FFP

DS-1 Service (1.544Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2021 - 30 September 2022.

3001AB 12 Months OPTION DS-3 Service

FFP

DS-3 (44,736 Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2021 - 30 September 2022.

OPTION Commercial Trunking Services

FFP

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2022 - 30 September 2023.

4001AA 12 Months OPTION DS-1 Service

FFP

DS-1 Service (1.544Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2022 - 30 September 2023.

4001AB 12 Months OPTION DS-3 Service

FFP

DS-3 (44,736 Mbps):

Services in support of the Base Communications Office to be delivered in accordance with the enclosed Performance Work Statement.

POP: 01 October 2022 - 30 September 2023.

PWS

PERFORMANCE WORK STATEMENT

NAVAL AIR STATION JOINT RESERVE BASE NEW ORLEANS COMPLEX

NEW ORLEANS, LOUISIANNA

SCOPE

This Performance Work Statement (PWS) establishes the requirements for leased local exchange access, commercial network service, supporting subscriber service for the New Orleans area Naval Complex consisting of

Naval Air Station Joint Reserve Base (NAS/JRB) New Orleans, Federal City - MARFORRES Algiers, and

SPAWAR New Orleans. As used herein, the term Contractor is defined as the Prime Contractor and any resultant

Subcontractor(s). The Prime Contractor shall ensure that any subcontractor(s) comply with the terms and conditions of this document.

1.0 NAS/JRB New Orleans Complex Telephone Exchange Access Service Requirements

1.1 This PWS provides the requirements for leased local exchange access, carrier commercial network service, and path/interface to the Public Switched Telephone Network (PSTN) to support simultaneous access, transmission and switching of voice, data and image services. Trunking service shall terminate on the Navy’s AVAYA S8710 telephone switching platforms at the following locations: NAS/JRB New Orleans, Belle Chase Building 30, Federal

City – MARFORRES, 2000 Opelousas Street, Algiers, and SPAWAR New Orleans Building 3. The Navy will be able to modify the quantity and type of connectivity services provided by the Contractor at any time during the contract period. Present inventory counts on all schedules are not inclusive. See enclosure one (1) for inventory of circuits, trunks and direct inward dialing (DID). The Navy requires dedicated lines/channels to provide paths for the transmission of data as identified in enclosure one (1).

1.1.1 Delivery/Performance Schedule: This contract will be awarded as a Firm Fixed Price (FFP) contract

The Period of Performance (POP) shall be for one (1) one-year base period and four (4) twelve (12) month option periods. The period of performance reads as follows:

Base Period 01 October 2018 – 30 September 2019

Option Year I 01 October 2019 – 30 September 2020

Option Year II 01 October 2020 – 30 September 2021

Option Year III 01 October 2021 – 30 September 2022

Option Year IV 01 October 2022 – 30 September 2023

FAR 52.217-8 01 October 2023 – 31 March 2024 (if required)

1.2 Integrated Services Digital Network Primary Rate Interface (ISDN PRI) Integrated Trunk Facility

Setup/Configuration

a. The ISDN PRI trunks shall be setup to support two-way service selection on a per call basis in a descending sequential hunt pattern.

b. All trunks shall be configured for 64 kilobits per second (64Kbps); with primary and backup D-channel signaling (DSO) clear channel signaling per location and provide Automatic Number Identification (ANI) for caller

ID.

c. The dedicated digital (T1/DS1) transport circuits shall be configured for the Extended Super Frame (ESF) using Binary 8-Zero substitution (B8ZS) line coding and terminated by Digital Signal Interconnect (DSX) Panel in each building.

d. The ISDN PRI trunks shall provide a stratum-i timing reference, which will act as the secondary synchronization reference to the telephone-switching platform.

e. All call set-up and teardown signaling shall be done over the D-channel per ISDN specifications.

f. The tie trunks long distance service shall be Networx.

g. The service includes access to the Defense Switched Network (DSN), Networx and Government Emergency

Telephone (GETS) service.

h. BLOCK (or sometimes simply listed as BLOC) — Prevent the addition of unauthorized 3rd- party, non-regulated, non-toll, miscellaneous category recurring charges to customer’s accounts.

1.2.1 Local Exchange and Access Trunks

a. Trunks and tie lines shall be provided according to the various locations with the telecommunications requirements identified in Enclosure one (1).

b. All lines configurations shall interface with existing Navy networking equipment.

1.3 ISDN-PRI Trunking Installation for New Orleans Complex

The Contractor shall assume all responsibility for the installation of the Contractors Point-Of-Presence (POP) and all cost for implementing network presence at the New Orleans complexes. The Government will provide unconditioned copper pairs to these buildings as required. The Contractor shall obtain approval from the New

Orleans Base Communications Office (BCO) prior to installing racks and equipment as required (Vendor

Multiplexer (mux/demux) Uninterrupted Power Supply (UPS), etc.). The Contractor shall be responsible for extending all required facility services to on-site network equipment (i.e., Commercial power 12O VAC and grounds from available existing facilities or upgrade facilities to support the additional requirements). All installations shall be Uninterrupted Power Supply (UPS) protected.

1.4 ISDN-PRI Trunking DID/DOD Number Assignments for the New Orleans Navy Complex

The DID/DOD number ranges for the following locations are:

NAS/JRB New Orleans: (504) 678-0000 through (504) 678-9999

SPAWAR New Orleans

a. (504) 697-0000 through (504) 697-6999

b. (504) 697-7000

c. (504) 697-7023

d. (504) 697-7070

FEDERAL CITY, MARFORRES ALGIERS, LA

a. (504) 697-7000 through (504) 697-7022 Exclude (504) 697-7000)

b. (504) 697-7024 through (504) 697-7069 Exclude (504) 697-7023)

c. (504) 697-7071 through (504) 697-9999 Exclude (504) 697-7070)

These numbers shall be activated/pointed over the ISDN-PRI trunks and operational.

1.4.1 DID/DOD Directory Numbers

Number of DID/DOD Lines: 20,000

NAS JRB: 10,000 LINES

SPAWAR: 7003 LINES

FED CITY: 2997 LINES

1.5 Exchange and Access Lines

The long distance shall be Networx.

1.5.1 Transport Channels

Number of Transport Channels: 253

Number of Signaling Channels: 11

TOTAL CHANNELS: 264

1.5.2 Commercial Subscriber Lines

Number of commercial subscriber lines: 263

2.0 General Requirements

2.1 Specific Dialing Capabilities

a. Emergency 911 (E911) Services - The Contractor shall provide access to 911 network services provided by the local base and city emergency services organization. Emergency service assistance shall be provided for the deaf. Total count for 800 numbers: 45.

b. The Contractor shall provide access to existing 800 numbers and maintain all existing and established

(Direct Inward Outward Dialing) DIOD hunt groups. 800 numbers shall be provided after contract is awarded. Total count for 800 numbers is forty-five (45).

c. The Contractor shall provide local exchange, long distance, and international operator access/assistance.

d. The Contractor shall provide local directory assistance via access to 411 and long distance directory service to NPA-555-1212. The local calling area shall remain unchanged from the present area boundaries.

2.2 Support Services

a. The Contractor shall provide continuous 24 hours, 7 days a week network assistance and support

(operation and maintenance).

b. The Contractor shall identify a single point-of-contact for technical support and provide this information to the

COR within 2 weeks before start of contract performance.

c. The Contractor shall describe in writing their trouble reporting and escalation procedure, including telephone numbers to be used in reporting troubles 24/7 and the Contractor shall provide a single point-of-contact to serve as the trouble management coordinator to the COR within 2 weeks before start of contract performance.

d. The Contractor shall provide to the COR a list of Contractor management personnel POCs to be used by the

Government POC in an escalation process in situations where troubles are not likely to be corrected within an acceptable time frame, reference paragraph 2.2.1. This information is required within 2 weeks before start of contract performance.

e. The Contractor trouble management coordinator shall provide progress reports to the COR throughout problem resolution efforts. The COR will determine the number of progress reports required.

f. Miscellaneous support service and charges may be required to support mission requirements such as late fees, taxes, Digital Subscriber Line (DSL) (internet) charges, directory assistance; additional lines and/or numbers, moves and changes. All miscellaneous charges are to be included in CLIN 0001AB, 0001AC, 1001AA, 1001AB, 2001AA, 2001AB, 3001AA, 3001AB, 4001AA, 4001AB.

g. The Contractor shall adhere to International Telecommunications Union (ITU) and American National

Standards Institute (ANSI) standards for connectivity services.

h. The Contractor shall provide Back Up generator power services in the event Contractor loses commercial power to their site.

2.2.1 The Governments definition for catastrophic, major and minor outages and remedial service required response time for each are as follows:

a. Catastrophic: Demands immediate attention, such as a total loss of service, loss of network control, and loss of call processing capability to 95 percent or more of equipped lines and/or trunks. Technical service shall be dispatched and on-site within two (2) hours or less from the time the outage is reported to the Contractor.

b. Major: Demands rapid action. Includes loss of service to a subscriber line group; fuses for common groups of channels and control of groups of channels and control to groups of changes; one of a redundant subsystem (e.g., one processor or one memory) fails but the other is working without problems; loss of battery charging current; dial-tone delay over three (3) seconds on 20 percent or more of calls when line load control is not implemented; post-dialing delay over ten (10) seconds on all intra-office calls. Technical service shall be dispatched and on-site within four (4) hour or less from the time the service call is reported to the Contractor.

c. Minor: Non-emergency conditions that cause degraded service or a fault condition that makes the system perform at a level less than that for which it is designed; condition discovered in automatic routing which has not shown in the operation of the equipment, but requires attention; dial-tone delay over three (3) seconds on 1.5 percent to 20 percent of calls when line-load control is not implemented; post dialing delays on all intra-office calls for one (1) to ten (10) seconds. Technical service shall be dispatched and on-site no later than 1200 noon the next business day.

2.2.2 Level of Support

The Contractor is responsible for dispatching the appropriate level of support required to successfully respond to the outage for diagnosis and repairs as described in paragraph 2.2.3 of this document. At any level, the response time shall not exceed that set forth in paragraph 2.2.1 of this document.

2.2.3 Diagnosis and Repairs

The Contractor shall diagnose and repair outages. A diagnosis report shall be provided to the COR as soon as available, no later than one (1) hour from the time the technician reports on-site. The diagnosis report, at a minimum, shall include a definition of the problem and an estimated repair timeframe. The repair window for each level of outage is provided in paragraph 2.2.1 of this document. At the end of the repair window, the Contractor shall provide the COR with a written status report summarizing the problem and repairs made.

2.2.4 Re-sale of Existing Service

If/When there will be an initial re-sale of existing service, the service support shall be supplied consistent with the existing providers’ normal procedures until such time that services are directly supplied from (transitioned to) the resellers network. When services are transitioned to the new contract provider, all service requests shall be acted upon within the response time frame in 2.2.1. There are no provisions for resale of services.

2.2.5 Traffic Studies

The Contractor shall provide to the COR a minimum of three traffic studies per year, on all trunks covered by the

PWS, at no additional cost to the Government.

2.2.6 Standards

a. The Contractor shall conform to, and be compliant with, established regulations in Section 14.0 (Publications, Regulations and Standards).

b. Also the Contractor shall be required to comply with the International Telecommunications Union (ITU), American National Standards Institute (ANSI) Standards, Institute of Electrical and Electronics Engineers (IEEE) standards also listed in Section 14.0 (Publications, Regulations and Standards).

c. When performing work for the Government, the Contractor shall employ only qualified

Telecommunications Technicians with experience in the telecommunications field for the specified work task.

d. The Contractor is responsible for maintaining personnel, who are fully qualified, certified, and competent to perform the specified telecommunications services both on an emergency and routine basis during the established contract period. See enclosure two (2) for personnel certification requirements.

e. The Contractor shall keep areas in a clean, neat and safe condition at all times.

f. Contractor equipment approved by the Government for connection to the Base Telecommunications network(s), including all wiring and connectors, shall be tested using approved telecommunications, ITU, ANSI and

IEEE standards.

g. Materials provided under this contract, including additional features, optional equipment and basic software, shall be commercially available as an off the shelf item (standardized) requiring no further development and shall have been fully tested, approved or demonstrated in the commercial or Government marketplace to meet the intended usage.

h. The Contractor shall provide all necessary material, supervision, management communications, and administrative support services (printing, reproduction, and miscellaneous support) as necessary to support this contract.

i. All personnel, vehicles, labor, tools, materials, supplies, test equipment, diagnostics, manuals, schematic drawings, facilities, and major/minor components required to provide the Base Communications Office (BCO) with telephone exchange access services and support under the terms of this contract shall be furnished by the Contractor.

j. All Contractor personnel are required to conform to base regulations (i.e., designated routes, parking regulations, base vehicle speed limits, automotive liability insurance, excavation permit and use of cellular phones.)

k. The Contractor shall submit monthly electronically invoices in the Wide Area Work Flow (WAWF) system IAW the following table:

l. The Contractor shall correctly label all demarcation points/cables with a clearly defined and readable tag to include but not limited to circuit ID and number.

2.2.7. Special Access

a. Some work areas are controlled access areas that require an escort of all Contractor personnel. Access will be approved and controlled by station Point of Contact (POC) and New Orleans Navy Complex Security Officer.

Prior contact will be required before access will be granted to Contractor personnel. A list of any and all Contractor personnel needed on each job will be submitted to station POC prior to start of work in a controlled access area.

Contractors personnel shall submit to security checks as outlined on attachment one which is conducted by Naval

Computer And Telecommunications Area Master Station Atlantic (NCTAMSLANT) security department prior to being allowed entrance to controlled areas.

b. All Contractor personnel are required to wear/display a picture ID to gain access to the New Orleans Navy

Complex. Contractor personnel shall sign in and out of the logbook provided by the Government in the Base

Communications Office (BCO) and all switch area locations.

3.0 Setup and Configuration Requirements Summary

3.1 ISDN PRI Trunk Facility Setup/Configuration

a. Trunks service selection per call basis in a descending sequential hunt pattern.

b. 64 kilobits per second (64Kbps).

c. D-channel DSO clear channel signaling per ISDN specifications.

d. ANI (caller ID) per trunk.

e. The T1/DS1 configured for ESF B8ZS line coding.

f. The Tl/DS1 terminated by DSX smart jack RJ-45 connector

g. Trunks provide a stratum- 1 timing reference

h. Set-up and teardown signaling over the D-channel per trunk

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC

Issue By DoDAAC

Admin DoDAAC

Inspect By DoDAAC

Ship To Code

Ship From Code

Mark For Code

Service Approver (DoDAAC)

Service Acceptor (DoDAAC)

Accept at Other DoDAAC

LPO DoDAAC

DCAA Auditor DoDAAC

Other DoDAAC(s)

i. Long distance service NETWORX

j. Service access to DSN

k. Service access to the GETS

1. BLOC - Prevent the addition of unauthorized third party, non-regulated, non-toll, miscellaneous category recurring charges to customer’s accounts.

m. Directory listings one each

3.2 DID/DOD Numbers

a. DID/DOD Number: 20,000

b. DID/DOD Number range:

NAS/JRB New Orleans:

Base Numbers:

(504) 678-0000 through (504) 678-9999

SPAWAR New Orleans:

a. (504) 697-0000 through (504) 697-6999

b. (504) 697-7000

c. (504) 697-7023

d. (504) 697-7070

FEDERAL CITY, MARFORRES ALGIERS, LA

a. (504) 697-7000 through (504) 697-9999

b. Exclude (504) 697-7000 Pointed to SPAWAR

c. Exclude (504) 697-7023 Pointed to SPAWAR

d. Exclude (504) 697-7070 Pointed to SPAWAR

3.3 Commercial Access Lines

a. Analog commercial subscriber lines: 263

b. Current dialing restrictions apply

3.4 Dialing Capabilities

a. Emergency (911) service

b. National Relay service

c. Existing toll free 800

d. Local exchange

e. Long distance

f. Local operator

g. International operator

h. Local directory service

i. Long distance directory service

j. Local calling area unchanged boundaries

k. Current dialing restrictions apply

3.5 Outside Cable Plant Requirements

The Navy owned outside infrastructure is the responsibility of NCTAMSLANT to maintain and to ensure maintenance is performed and installed properly.

4.0 Contractor Personnel and Security Requirements

The Contractor shall provide personnel who are qualified to perform the work described in this PWS. Contractor personnel shall be United States citizens, and be able to communicate effectively in English, both orally and in writing.

4.1 Access to Federal Facilities

The Contractor shall comply with Homeland Security Presidential Directive 12 (HSPD-12) which provides policy for a Common Identification Standard for Federal Employees and Contractors. HSPD-12 mandates Government-wide standards for secure and reliable forms of identification issued by the Federal Government to its employees and/or Contractors (including Contractor employees) for gaining physical access into Federally controlled facilities and logical access to Federally controlled information systems. HSPD-12 directs the Department of Commerce to develop a Federal Information Processing Standards (FIPS) publications to define such a common identity credential. Under this policy and its implementing directives; Contractor and Contractor employees working at a federally controlled installation, facility, or activity performing under this contract shall meet HSPD-12 and FIPS credentialing standards for issuance of the Defense Biometric Identification System (DBIDS) Personal Identity

Verification (PIV) card.

When access to a federal installation, facility, or activity is required, Contractor employees shall in-process with the

Navy Command Security Manager prior to start of contract period of performance and shall out-process prior to departure at the completion of the contract period of performance. In-processing/Out-processing shall be coordinated through the COR.

To obtain DBIDS credential and gain base access; the Contractor shall acquire DoD sponsorship via the COR, have a thorough identity check, be properly vetted, and have a legitimate reason for base access. Identity checks require a passport or a Real ID Act-compliant state driver's license. Vetting occurs when the individual’s background check/investigation and identification are compared against authoritative criminal justice data bases and favorably adjudicated, and the individual has a letter or official document (Sponsorship Letter or SECNAV Form 5512-1) from the sponsoring organization (NCTAMS LANT) which articulates the reason for access. When the above criteria are satisfactorily met, DBIDs credentials are issued.

4.2 Contractor Suitability Background Investigation Requirements

DOD security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Government sponsor recognizes Contractor position sensitivity as Non-

Sensitive/Moderate Risk requiring a Suitability Tier 2/Tier 2S background investigation. Duties involve Key

Resources, public or privately controlled, essential to the minimal operations of the Government; Government service delivery, including customer service; requiring integrity or efficiency of the service; and activities demanding a significant degree of public trust (Government programs or operations).

At a minimum, each Contractor employee shall be a United States citizen and have a favorably completed Tier 2/2S to obtain a favorable suitability determination to work on contract. Each Contractor employee assigned to work on this contract is required to provide and/or complete:

Employee Profile Sheet for eQuip processing (Full Name, SSN, DOB, POB, Contact Information (work number and email address)

CVF Form - Citizenship Verification Form (signed/dated by the Company Facility Security

Officer/Representative)

Two identity source documents, at least one which is a valid Federal or State government-issued picture identification, SF-85P Questionnaire for Public Trust Positions (or equivalent OPM investigative product)

FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

Original Signed Release Statements

The Contractor shall be responsible for completing and adhering to the Navy Command Security Contractor

Security Vetting Process to ensure the correct security vetting occurs prior to Contractors reporting to work and providing required "access" in performance of contract duties. Failure to provide the required documentation at least 60 days prior to the individual’s start date shall result in delaying the individual’s start date.

Regardless of their duties, all Contractor employees shall in-process with the Navy Command's Security Manager prior to start of contract, and shall out-process prior to departure at the completion of the contract period of performance. In-processing/Out-processing shall be coordinated through the COR.

The Contractor shall ensure an active continuous evaluation program for the continuous evaluation of personnel suitability eligibility or assignment to contract duties. Contractor shall inform the COR via email within 24-hours and submit a written electronic report within five (5) business days, of incidents of misconduct by its employees that violate the laws of the United States.

4.3 Security Requirements

New security requirements have been implemented for allowing access to our Base Communication Office (BCO) spaces for equipment that is housed or passes through our spaces. Access to the BCO spaces by non-NCTAMS

LANT personnel requires the following:

a. The Government sponsor (DOD/DON Command) shall provide an Access Authorization List of personnel.

Signed memo on command letterhead via email to the BCO COR (listing all Government and/or Contractors) who require access to space to work on equipment “housed” by the BCO. The Access Authorization List must include the following information:

1) Full Name of Individual

2) Company/Command

3) Citizenship (must be US Citizens):

4) Name of system(s) authorized to access

5) Dates Authorized (cannot exceed 1 year)

6) Government sponsor POC contact information

ONLY personnel on the Access Authorization List/Letter will be authorized access to said equipment/systems.

b. Two forms of Identity Source documents in original form are required to access spaces;

- Driver’s license or ID card issued by a state or possession of the US

- U.S. Passport or U.S. Passport Card

- U.S. Military ID

- DOD CAC

Have the Government sponsor for Company XYZ email the Access Authorization Letter to the BCO (cc'd myself)

The BCO will forward the Access Authorization List to NCTAMS LANT N9 Department security coordinator for processing.

Please note if we (N9) are not the Government Sponsor and/or “owner” of the systems we are providing “hotel” services for, we do not have any responsibility for sponsoring DBIDS or CACs.

4.4 Interim Access

The Navy Command's Security Manager may authorize issuance of interim suitability determination upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received, and a favorable determination is not made, the Contractor employee working with interim access will be denied approval to continue to work on contract.

4.5 Denial or Termination of Access

The potential consequences of any requirement under this PWS including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The Contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

4.6 Physical Security

a. Some work areas are controlled access areas that require an escort of all Contractor personnel. Access will be approved and controlled by station Point of Contact (POC) and NAS/JRB New Orleans Security Officer. Prior contact will be required before access will be granted to Contractor personnel. A list of any and all Contractor personnel needed on each job will be submitted to NCTAMS LANT BCO COR, for validation and submission to station POC for approval, prior to start of work in a controlled access area.

b. Contractor personnel shall be required to have a company ID card with picture in plain view at all times when onboard the Government facility.

c. All Contractor personnel shall be required to conform to all base regulations, to include; designated routes, parking regulations, base vehicle speed limits, automotive liability insurance, excavation permits, use of cellular, mobile, radio phones, photographing base facilities, infrastructure, restricted areas, prohibited items.

d. All Contractor-owned or private transportation vehicles entering Government installations may be subject to search each and every day prior to being granted access.

e. All Contractor personnel will be required to sign in and out of the Visitor Logbook provided by the Government in the BCO and all switch area locations.

f. The Contractor shall comply with physical security standards for a Level One and Two restricted areas per

OPNAVINST 5530.14 and NCTAMS LANT INST 5530.14 (series) for the protection of the BCO and supporting structures and facilities.

g. The Contractor shall coordinate with the Contracting Officer’s Representative (COR) for access badges and lock and key control for assigned spaces. The Base Security Officer maintains access and lock and key control for all

Base buildings. The Contractor shall sign for assigned keys as appropriate, with coordination provided by the COR.

h. The Contractor shall comply with the host and NCTAMS LANT regulations for obtaining personnel identification and vehicle passes. Certifications of need for access to the base and assigned buildings will be coordinated with the NCTAMS LANT COR.

i. All Contractor employees shall be provided a security briefing covering site access control procedures, key control, prohibited items in restricted/controlled spaces, and action to be taken in the event of emergency situations

(fire, bomb threat, active shooter) and antiterrorism.

j. During the on-going performance of the contract, if any Contractor personnel are identified by the COR as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population the Contractor shall take appropriate steps to remove and replace such personnel. The Contractor shall not be reimbursed for costs associated with such removal, including the costs for replacement of personnel.

4.7 Access to DOD/DON IT Systems

Access to DOD/DON IT Systems is not required under the contract.

4.8 Contractor’s Security Representative

The Contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the Contractor shall provide to the requiring Navy Command Security Manager and the

Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security

Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter.

4.9 Identification, Security Requirements and Vehicle Passes

a. Daily Base Access: The Contractor shall comply with the NAS JRB New Orleans Complex and

NCTAMSLANT regulations for obtaining personnel identification and vehicle passes.

Certifications of need for access to the base and assigned buildings may be coordinated with the COR.

b. Defense Biometric Identification System (DBIDS)

The Contractor shall be required to enroll in the Defense Biometric Identification System (DBIDS) for Base Access.

If you were issued an NCACS credential PRIOR to 17 April 2017, your NCACS credential will remain in effect for base access through 14 August 2017, when NCACS credentials will no longer be valid.

Only DBIDS credentials will be issued to ALL Contractors, vendors and suppliers seeking base access AFTER 30

June 2017.

Defense Biometric Identification System (DBIDS) increases installation security and communications by receiving frequent database updates on changes to personnel/credential status, law enforcement warrants, lost/stolen cards, and force protection conditions. The system provides a continuous vetting anytime the DBIDS card is scanned at an installation entry point.

If you currently have a Navy Commercial Access Control System (NCACS) card, the following is required to get a

DBIDS credential:

Present your NCACS Card and a completed copy of the SECNAV FORM 5512/1 to the base Visitor

Control Center (VCC) representative.

The VCC will retrieve your information in the computer, ensuring all information is current and correct.

Once your information is validated, a temporary DBIDS credential is provided.

Your temporary credential will have an expiration date, prior to which you will need to obtain your permanent DBIDS credential (~ 180 days).

For each additional U.S. Navy installation to which you need access, the first time you visit you only need to bring your DBIDS credential and statement of purpose for base access when arriving at the Visitor

Control Center.

The representative will enter base access authorization and then you may proceed to work.

If you do NOT have an NCACS Card, the following is required to obtain a DBIDS credential:

Present a letter or official document from my Government sponsoring organization that provides the purpose for your access.

Present valid identification, such as a passport or Real ID Act-compliant state driver’s license.

Present a completed copy of the SECNAV 5512/1 form to obtain your background check.

Upon completion of the background check, the Visitor Control Center representative will complete the

DBIDS enrollment process, which includes your photo, finger prints, base restrictions, and several other assessments; after all this is done, you will be provided with your new DBIDS credential.

You may now proceed to work.

FOR ADDITIONAL QUESTIONS ABOUT OBTAINING A DBIDS CARD, CONTACT YOUR LOCAL

BASE VISITOR CONTROL CENTER OR https://www.cnic.navy.mil/om/dbids.html.

5.0 Base Level Information Infrastructure and Contingency/Emergency Support

The NCTAMSLANT BCO Southeast Regional Base Level Information Infrastructure (BLII) is the primary means for the transfer of voice and digital information between and among Navy activities and other officially authorized DOD and U.S. Federal entities operating on, or within, the immediate vicinity of, U.S. Navy https://www.cnic.navy.mil/om/dbids.html installations supported by NCTAMSLANT. The BLII also provides connectivity for shore-based activities to long haul and tactical fleet telecommunications gateways. Details of contingency and emergency support required are provided in sections 5.1, 5.2, 5.3, and 5.4.

5.1 Support Fleet/Joint Exercises/VIP Visits

The NCTAMSLANT BCO New Orleans provides telecommunications services and support to meet emergency requirements such as military exercises and contingencies; Fleet visits to the New Orleans Areas; support of VIP visit requirements; and natural or manmade disasters. These exercise or emergency conditions may require the

Contractor to maintain normal operations while supporting the contingency event.

The Contractor shall support Fleet, Joint exercises, and VIP visits conducted in the BCO New Orleans region while maintaining normal operations as required by the Government. The Government will notify the Contractor of exercise schedules as BCO New Orleans is notified. The Contractor shall provide exercise support requirements requested by the Government. Mission support includes tasks described in Section 5.2 Provide Emergency and

Disaster Support.

5.2 Provide Emergency and Disaster Support

The Contractor shall provide telecommunications support services in the event of emergencies and natural or manmade disasters such as hurricanes, tornadoes, fire, or emergency rescue efforts. This may require coordination with other providers. Emergency support includes tasks such as the following:

a. Attend coordination meetings

b. Evaluate and determine support requirements

c. Design and engineer required repairs

d. Repair or replace telecommunications equipment

e. Conduct and coordinate operational tests

f. Perform installation QC

g. Place requested services on line

h. Provide after-action reports

5.3 Emergency and Disaster Support Response Times

Once notified (i.e., cellular phone), the Contractor shall be at the scene of the emergency within the following time frames:

Normal Hours Outside Normal Hours

7:00am – 5:00pm 5:01pm - 6:59am

NAS JRB New Orleans 1 hour 2 hours

SPAWAR New Orleans 1 hour 2 hours

Federal City, MARFORRES

Algiers, LA 1 hour 2 hours

5.4 Develop an Emergency Restoration Plan

Emergency events such as hurricanes or tornadoes could cause extensive damage to the BLII. If the repairs required to fully restore all customer services exceed the available capacity of the BLII, the Contractor shall develop an emergency restoration plan to restore services in priority order as defined by the Government until BLII capacity is exhausted. After the emergency or disaster is over, the Contractor shall evaluate the impact on the BLII and make recommendations via a proposal as to how to restore full service to all customers. The BLII shall be operated in a degraded mode until the proposed solution is funded and work performed.

6.0 Specific Requirements

6.1 Facilities and Upgrades

It is the responsibility of NCTAMSLANT BCO New Orleans Division to provide a secure operational telecommunications environment for NAS JRB New Orleans, SPAWAR New Orleans and Federal City, MARFORRES Algiers 24 hours per day for 7 days a week on (24/7). The BCO is responsible for ensuring continual enhancement of the telecommunications infrastructure while making sure customers receive outstanding, responsive, and reliable support as changes are rapidly occurring in the telecommunications arena.

Therefore, the Contractor shall, on a continuous 24/7 basis, be able to provide facilities (fiber, copper, and switching equipment) including hardware and software upgrades that are continually required of technology-based solutions and customer requirements.

The Contractor shall provide and keep telephone networks technically updated and operationally maintained. The

Contractor shall administer its network to ensure provision of acceptable telecommunications on a continuous 24/7 basis as required by the Government.

The Contractor shall keep and maintain facilities and dial tone services to NAS JRB New Orleans, SPAWAR New

Orleans and Federal City, MARFORRES Algiers on a continuous 24/7 basis as required by the Government.

6.2 Billing

The Contractor shall be responsible for providing charges to the correct customer and vendor. The Government is only responsible for contractual billing with the Contractor and not charges occurred with Subcontractors requested by the Contractor for telecommunications services and equipment.

The Government will receive a detailed monthly bill from the Contractor. In the event of adjustments for the service established or discontinued in any billing period, the charge will be prorated to the number of days based on a 30-day month.

6.3 Trouble Reporting

The Contractor shall establish accurate and reliable procedures for trouble reporting to the Government as stated in

Section 2.2 Support Services. The Contractor shall identify phone numbers/circuit IDs and associated locations. The

Contractor shall provide status and completion of trouble repair to the designated Government POC. The required time of responding and completing any repair is the responsibility of the Contractor regardless if second and third party vendors are involved in resolving trouble report.

7.0 5237.102(90) Enterprise-wide Contractor Manpower Reporting Application (ECMRA)

The Contractor shall report ALL Contractor labor hours (including Sub-Contractor labor hours) required for performance of services provided under this contract for CNRSE Jacksonville, FL via a secure data collection site.

The Contractor is required to completely fill in all required data fields using the following web address https://www.ecmra.mil.

Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission

(D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year

(FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data https://www.ecmra.mil/ shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

8.0 Non-Personal Service Statement

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the Performance Work Statement (PWS). Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense

Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

9.0 Personnel Removal

Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all Contractor employees and representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the Contractor from the responsibility for the work defined in this contract. The Contractor is expected to provide 24/7 support services despite personnel removal or other unforeseen condition.

9.1 Removal by Installation Commander

The Installation Commander may, at his/her discretion, bar an individual from the installation under the authority of

18 USC 1382 (1972), for conduct that is determined to be contrary to good order, discipline, or installation security and safety.

9.2 Removal Requested by Designated Government Representative (DGR)

The DGR may require the Contractor to remove an employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the DGR that such action is necessary in the interest of the Government.

9.3 Removal by Base Security

Contractor employees may be denied entry to or may be removed from the installation by Base Security if it is determined that the employee’s presence on the installation may be contrary to good order, discipline, or installation security and safety.

9.4 Removal for Unsatisfactory Performance

The Government reserves the right to require the Contractor to remove and replace any personnel who provided unsatisfactory performance, demonstrate insufficient knowledge, or possess inadequate skill levels necessary to complete assigned tasks. The skill level of the staff provided shall be current and consistent with new technologies.

10.0 Safety

The Contractor is solely responsible for compliance of all safety regulations of employees while working on

Government owned facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting https://www.ecmra.mil/

Officer (KO) and cognizant Contracting Officer Representative (COR) within twenty-four (24) hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses.