PWS - DFSP San Pedro Final.pdf
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- San Pedro CCTV
- Solicitation number
- N66001-19-Q-6321
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Other files
| File | Type | Posted |
|---|---|---|
| Eval Criteria _DFSP San Pedro.docx | DOCX document | |
| 20190222 - DFSP San Pedro CCTV Upgrade Notional Design.pdf | ||
| DFSP San Pedro CCTV Install Summary.xlsx | XLSX spreadsheet | |
| WD 15-5613 LA.pdf | ||
| JNCP redacted.pdf |
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PERFORMANCE WORK STATEMENT (PWS)
TITLE: Defense Fuel Support Point (DFSP) San Pedro CCTV Upgrades and Support
DATE: 25 February 2019
1.0 PURPOSE
1.1 SCOPE
This project addresses the need for physical security upgrades for Defense Fuel Support Point (DFSP) San Pedro. Efforts include installing twenty-five (25) Closed Circuit Television (CCTV) cameras, two (2) Network Video Recorder (NVR), and other necessary infrastructure components to connect all devices.
This is a non-severable, completion type, requirement with a term of 12 months.
1.2 BACKGROUND
DFSP San Pedro’s existing CCTV system is dated and partially inoperable. CCTV upgrades and maintenance support are necessary to restore performance.
2.0 APPLICABLE DOCUMENTS
a. SPAWAR Shore Installation Process Handbook (SIPH) – Available upon request from SPAWAR
b. DoDI 8510.1 – Risk Management Framework (RMF) for DoD Information Technology
c. DoD Directive 8570.1 – Information Assurance Training, Certification and Workforce Management
d. SECNAVINST 5239.3A – Department of the Navy Information Assurance (IA) Policy
e. SSCPACINST 5239.4 – Cybersecurity Policy
f. SECNAVINST 5510.30B – Department of Navy Personnel Security Program Instruction
g. SECNAV M-5510.36 – DON Personnel Security Program Instruction
h. SECNAVINST 5510.36A – DON Information Security Program (ISP)
3.0 PERFORMANCE REQUIREMENTS
The contractor shall:
a. Integrate all upgrades according to the approximated floor plans and all support according to the As-Built drawings provided by NIWC Pacific
b. Support SOVT testing with SPAWAR and the customer to confirm the completion of upgrades including troubleshooting issues, documenting discrepancies found, and resolving findings.
c. Document all upgrades in a complete As-Built drawing package according to SIPH requirements.
d. Repair or replace any failed hardware and wiring infrastructure during and after upgrade and complete Return
Merchandise Authorization (RMA) returns or exchanges for failures under warranty including labor and shipping fees.
3.1 DFSP SAN PEDRO CCTV UPGRADE
3.1.1 The contractor shall procure, configure, and integrate the following CCTV materials:
a. 2 new Dell Precision 5820 Workstations
b. 2 new NEC V404-AVT2 40” LED Wall Displays or equivalent
c. 2 new Premier AM175 Display Wall Mount Kits or equivalent
d. 19 new Avigilon 1C-HD-NVMS-ENT, 1 Channel License
e. 1 new Avigilon HD-NVR4-STD-16TB Network Video Recorder
f. 19 new Axis P1367-E Camera, Fixed
g. 16 new Axis T8504-E Outdoor POE Switches
h. 1 new Great Lakes GL24WM wall mount rack or equivalent
i. 1 new APC SMT1500 UPSs, Tower, or equivalent
j. 1 new APC SMT3000RM2U power supply or equivalent
k. 34 new Cisco SFP-GLC-LH-SMD SFP Module SM-1000Base
l. 1 new Cisco WS-C3560CX-12PC-S Network Switches, 12 Port POE
m. 2 new Cisco WS-C3850-12S-S Network Switches 12 Port SFP only
n. 2 new Dell P2717H monitor, 27”, or equivalent
o. 1 new Tripp-Lite B030-008-17-IP console or equivalent
p. 1 - 40’ Boom Lift (Rental)
q. Fiber, 12-Strand SM, 1,000 ft. Plenum
r. Power cable, 18/2, Plenum estimated 1,000 ft.
s. Miscellaneous materials as required
3.1.2 Contractor shall remove and dispose of existing Cameras and non-essential/damaged infrastructure.
3.1.3 Contractor shall integrate nineteen (19) new Axis P1367-E Cameras and sixteen (16) new Axis
T8504-E switches as depicted in the Notion Design Plan. The contractor shall relocate Camera 9 in accordance with Section 3.1.5.
3.1.4 Contractor shall weatherize (i.e. insulate/waterproof/etc.) existing infrastructure, including enclosures, as required.
3.1.5 Contractor shall remove the existing CCTV infrastructure at the current Camera 9 location (Pole 96VC). The contractor shall integrate existing Camera 9 enclosure, two (2) new Axis P1367-E Cameras, and one (1) new Axis T8504-E switch at the new Camera 9 site (Pole 95AC), depicted in the Notional Design Plan. The contractor shall relocate existing fiber and power infrastructure from the old Camera 9 site to the new site to network CCTV system.
3.1.6 Contractor shall integrate the Avigilon HD-NVR4-STD-16TB Network Video Recorder, UPS (SMT3000RM2U or equivalent), Switches (WS-C3850-12S-S), and Tripp-Lite B030-008-17-IP console (or equivalent) in existing rack, located inside the Guard Shack.
3.1.7 Contractor shall integrate one (1) Workstation (Dell Precision 5820), one (1) Monitor (Dell P2717H or equivalent) in the Guard Shack.
3.1.8 Contractor shall wall mount and integrate one (1) new NEC V404-AVT2 40” LED Wall Display or equivalent in the Guard Shack.
3.1.9 Contractor shall integrate one (1) new Great Lakes GL24WM wall mount rack (or equivalent) inside Building 100.
3.1.10 Contractor shall integrate one (1) UPS (SMT1500 or equivalent) and one (1) Switch (WS- C3560CX-12PC-S) in the new GL24WM rack in Building 100. Contractor may use existing infrastructure to network new CCTV assets.
3.1.11 Contractor shall integrate one (1) Workstation (Dell Precision 5820), one (1) Monitor (Dell P2717H or equivalent) in Building 100.
3.1.12 Contractor shall wall mount and integrate one (1) new NEC V404-AVT2 40” LED Wall Display or equivalent in Building 100.
3.1.13 Contractor shall integrate thirty-four (34) new Cisco SFP-GLC-LH-SMD SFP Modules for proper integration with network switches. A single fiber run will require two SFP-GLC-LH-SMD SFP Modules, one at each end of the cable.
3.2 DFSP SAN PEDRO CCTV UPGRADE, REMOTE SITE, LONG BEACH FUEL PIER (PIER 12)
3.2.1 The contractor shall procure, configure, and integrate the following CCTV materials:
a. 6 new Avigilon 1C-HD-NVMS-ENT, 1 Channel License
b. 1 new Avigilon HD-NVR4-STD-16TB Network Video Recorder
c. 6 new Axis P1367-E Camera, Fixed
d. 1 new APC SMT1500 UPSs, Tower, or equivalent
e. 1 new Cisco WS-C3560CX-12PC-S Network Switch, 12 Port POE
f. 6 new Axis T8129-E Outdoor POE Extenders
g. Ethernet cable, CAT6, Plenum estimated 4,000 ft.
h. Conduit, 1 in EMT, 800 ft.
i. Miscellaneous materials as required
3.2.2 Contractor shall remove and dispose of existing PTZ Cameras and non-essential/damaged infrastructure.
3.2.3 The Contractor shall integrate six (6) new Axis P1367-E Cameras and six (6) new Axis T8129-E POE extenders as depicted in the Notion Design Plan. The Contractor may reuse existing enclosures and undamaged mounting hardware to execute integration. Existing grounds infrastructure shall be utilized to mount cameras and support equipment.
3.2.4 Contractor shall weatherize (i.e. insulate/waterproof/etc.) existing infrastructure, including enclosures, as required.
3.2.5 Contractor shall relocate existing T1 device to existing full rack and network CCTV assets accordingly. Running new CAT6 cable from telecommunication service provider’s circuit assembly (located in utility space) required.
3.2.6 Contractor shall integrate one (1) new Avigilon HD-NVR4-STD-16TB Network Video Recorder, one (1) UPS (SMT1500 or equivalent) and one (1) Switch (WS-C3560CX-12PC-S) in the existing rack located in the designated building, depicted in the Notional Design Plan.
3.2.7 Contractor shall troubleshoot and repair network connection between Long Beach Fuel Pier and Main facility.
3.2.8 Contractor shall execute video checks to ensure all Long Beach Fuel Pier video feeds can be viewed with little to no noise or latency at main site facilities. Contractor shall repair, replace, and/or tune CCTV hardware for best video quality, as required.
4.0 CYBER SECURITY WORKFORCE
‘Cyber Security Workforce’ Section Tips.
• In an effort to avoid introducing cyber-related risks into SPAWAR systems a PWS template (including both mandatory and recommended language) pertaining to cyber security has been provided in Policy Alert 17-007 and SCPPM→ Planning→ Cybersecurity Contract Language.
• If the TO requires contractor personnel performing Cybersecurity functions, a Cybersecurity Workforce (CSWF) Report should be a required CDRL. Labor categories/hours should coincide with the proposed categories/hours in the IGCE/IGE.
• If taskings include Cyber Security services, include Cyber Security Assurance (CSA) language in the PWS/SOW. Consider the following sample language for PWS/SOW task order as follows:
CYBERSECURITY COMPLIANCE
Cybersecurity (which replaced the term Information Assurance (IA)) is defined as prevention of damage to, protection of, and restoration of computers, electronic communications systems, electronic communications services, wire communication, and electronic communication, including information contained therein, to ensure its availability, integrity, authentication, confidentiality, and nonrepudiation. Contractor personnel shall perform tasks to ensure Navy applications, systems, and networks satisfy Federal/DoD/DON/Navy cybersecurity requirements.
CYBER IT AND CYBERSECURITY PERSONNEL
(a) The Cyberspace workforce elements addressed include contractors performing functions in designated Cyber IT positions and Cybersecurity positions. In accordance with DFARS Subpart 239.71, DoDD 8140.01, SECNAVINST 5239.20A, and SECNAV M-5239.2, contractor personnel performing cybersecurity functions shall meet all cybersecurity training, certification, and tracking requirements as cited in DoD 8570.01-M prior to accessing DoD information systems. Proposed contractor Cyber IT and cybersecurity personnel shall be appropriately qualified prior to the start of the contract performance period or before assignment to the contract during the course of the performance period.
(b) The contractor shall be responsible for identifying, tracking and reporting cybersecurity personnel, also known as Cybersecurity Workforce (CSWF) and Cyber IT workforce personnel. Although the minimum frequency of reporting is monthly, the task order can require additional updates at any time.
(c) Contractors that access Navy IT shall also follow guidelines and provisions documented in Navy Telecommunications Directive (NTD 10-11) and are required to complete a System Authorization Access Request (SAAR) – Navy form as documented in para 8.2.2.4(b).
When a contractor requires logical access to a government IT system or resource (directly or indirectly), the required CAC will have a Public Key Infrastructure (PKI). A hardware solution and software (e.g., ActiveGold) is required to securely read the card via a personal computer. Pursuant to DoDM 1000.13-M- V1, CAC PKI certificates will be associated with an official government issued e-mail address (e.g. .mil, .gov, .edu). Prior to receipt of a CAC with PKI, contractor personnel shall complete the mandatory Cybersecurity Awareness training and submit a signed System Authorization Access Request Navy (SAAR- N) form to the contract’s specified COR. Note: In order for personnel to maintain a CAC with PKI, each contractor employee shall complete annual cybersecurity training. The following guidance for training and form submittal is provided; however, contractors shall seek latest guidance from their appointed company Security Officer and the NIWC Pacific Information Assurance Management (IAM) office:
1. For annual DoD Cybersecurity/IA Awareness training, contractors shall use this site:
https://twms.nmci.navy.mil/. For those contractors requiring initial training and do not have a CAC, contact the NIWC Pacific office at phone number [insert applicable contract information] (843)218- 6152 or e-mail questions to ssc_lant_iam_office.fcm@navy.mil for additional instructions. Training can be taken at the IAM office or online at http://iase.disa.mil/index2.html.
2. For SAAR-N form, the contractor shall use OPNAV 5239/14 (Rev 9/2011). Contractors can obtain a form from the NIWC Pacific office at or from the website:
https://navalforms.documentservices.dla.mil/. [insert applicable contract information] Digitally signed forms will be routed to the IAM office via encrypted e-mail to ssclant_it_secmtg@navy.mil.
(d) Contractor personnel with privileged access will be required to acknowledge special responsibilities with a Privileged Access Agreement (PAA) IAW SECNAVINST 5239.20A.
DESIGN, INTEGRATION, CONFIGURATION OR INSTALLATION OF HARDWARE AND
SOFTWARE
The contractor shall ensure any equipment/system installed or integrated into Navy platform will meet the cybersecurity requirements as specified under DoDI 8500.01. The contractor shall ensure that any design change, integration change, configuration change, or installation of hardware and software is in accordance with established DoD/DON/Navy cyber directives and does not violate the terms and conditions of the accreditation/authorization issued by the appropriate Accreditation/Authorization official.
Contractors that access Navy IT are also required to follow the provisions contained in DON CIO Memorandum: Acceptable Use of Department of the Navy Information Technology (IT) dtd 12 Feb 16. Use of blacklisted software is specifically prohibited and only software that is registered in DON Application and Database Management System (DADMS) and is Functional Area Manager (FAM) approved can be used as documented in para 5.2.2. Procurement and installation of software governed by DON Enterprise http://iase.disa.mil/index2.html
License Agreements (ELAs) – Microsoft, Oracle, Cisco, Axway, Symantec, ActivIdentity, VMware, Red Hat, NetApp, and EMC shall be in accordance with DON CIO Policy and DON ELAs awarded.
CYBERSECURITY WORKFORCE (CSWF) REPORT
DoD 8570.01-M and DFARS PGI 239.7102-3 have promulgated that contractor personnel shall have documented current cybersecurity certification status within their contract. The contractor shall develop, maintain, and submit a CSWF Report as applicable at the task order level. IAW clause DFARS 252.239- 7001, if cybersecurity support is provided, the contractor shall provide a Cybersecurity Workforce (CSWF) list that identifies those individuals who are IA trained and certified. Utilizing the format provided at the task order level, the prime contractor shall be responsible for collecting, integrating, and reporting all subcontractor personnel. See applicable DD Form 1423 for additional reporting details and distribution instructions. Contractor shall verify with the COR or other government representative the proper labor category cybersecurity designation and certification requirements.
INFORMATION TECHNOLOGY (IT) SERVICES REQUIREMENTS
This paragraph only applies to IT contracts. Information Technology (IT) is defined as any equipment or interconnected system(s) or subsystem(s) of equipment that is used in the automatic acquisition, storage, analysis, evaluation, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data of information by the agency. IT includes computers, ancillary equipment, peripherals, input, output, and storage devices necessary for security and surveillance.
Electronic and Information technology (EIT) is IT that is used in the creation, conversion, or duplication of data or information. EIT includes: telecommunication products, such as telephones; information kiosks;
transaction machines; World Wide Web sites; multimedia (including videotapes); and office equipment, such as copiers and fax machines.
INFORMATION TECHNOLOGY (IT) GENERAL REQUIREMENTS
When applicable, the contractor shall be responsible for the following:
• Ensure that no production systems are operational on any RDT&E network.
• Follow DoDI 8510.01 of 12 Mar 2014 when deploying, integrating, and implementing IT capabilities.
• Migrate all Navy Ashore production systems to the NMCI environment where available.
• Work with government personnel to ensure compliance with all current Navy IT & cybersecurity policies, including those pertaining to Cyber Asset Reduction and Security (CARS).
• Follow SECNAVINST 5239.3B of 17 June 2009 & DoDI 8510.01 of 12 Mar 2014 prior to integration and implementation of IT solutions or systems.
• Register any contractor-owned or contractor-maintained IT systems utilized on contract in the Department of Defense IT Portfolio Registry (DITPR)-DON.
• Only perform work specified within the limitations of the task order.
ACQUISITION OF COMMERCIAL SOFTWARE PRODUCTS, HARDWARE, AND RELATED
SERVICES
This paragraph only applies to the purchasing/hosting of commercial software. Contractors recommending or purchasing commercial software products, hardware, and related services supporting Navy programs and projects shall ensure they recommend or procure items from approved sources in accordance with the latest DoN and DoD policies.
DON ENTERPRISE LICENSING AGREEMENT/DOD ENTERPRISE SOFTWARE INITIATIVE
PROGRAM
Pursuant to DoN Memorandum – Mandatory use of DoN Enterprise Licensing Agreement (ELA) dtd 22 Feb 12, contractors that are authorized to use Government supply sources per FAR 51.101 shall verify if the product is attainable through DoN ELAs and if so, procure that item in accordance with appropriate ELA procedures. If an item is not attainable through the DoN ELA program, contractors shall then utilize DoD Enterprise Software Initiative (ESI) program (see DFARS 208.74) and government-wide SmartBuy program (see DoD memo dtd 22 Dec 05). The contractor shall ensure any items purchased outside these programs have the required approved waivers as applicable to the program. Software requirements will be specified at the task order level.
DON APPLICATION AND DATABASE MANAGEMENT SYSTEM (DADMS)
The contractor shall ensure that no Functional Area Manager (FAM) disapproved applications are integrated, installed or operational on Navy networks. The contractor shall ensure that all databases that use database management systems (DBMS) designed, implemented, and/or hosted on servers and/or mainframes supporting Navy applications and systems be registered in DoN Application and Database Management System (DADMS) and are FAM approved. All integrated, installed, or operational applications hosted on Navy networks must also be registered in DADMS and approved by the FAM. No operational systems or applications will be integrated, installed, or operational on the RDT&E network.
SECTION 508 COMPLIANCE
This paragraph only applies to IT contracts. The contractor shall ensure that all software recommended, procured, and/or developed is compliant with Section 508 of the Rehabilitation Act of 1973, 26 CFR Part 1194 and pursuant to SPAWARINST 5721.1B of 17 Nov 2009. In accordance with FAR 39.204, this requirement does not apply to contractor acquired software that is incidental to the task, software procured/developed to support a program or system designated as a National Security System (NSS) or if the product is located in spaces frequented only by service personnel for maintenance, repair or occasional monitoring of equipment.
SOFTWARE DEVELOPMENT/MODERNIZATION AND HOSTING
This paragraph only applies to software development and modernization. The contractor shall ensure all programs utilizing this contract for software development/ modernization (DEV/MOD), including the development of IT tools to automate NIWC Pacific business processes are compliant with DON Information Management/Information Technology (DON IM/IT) Investment Review Process Guidance requirements. Contractors shall neither host nor develop IT tools to automate NIWC Pacific business processes unless specifically tasked within the task order or contract. The contractor shall ensure IT tools developed to automate NIWC Pacific business processes will be delivered with full documentation and source code, as specified at the task order level, to allow non-proprietary operation and maintenance by any source. The contractor shall ensure all programs are submitted with proof of completed DEV/MOD certification approval from the appropriate authority in accordance with DON policy prior to task order award. *Note must be listed on Investment Review Board (IRB) approved list.
INFORMATION SECURITY
Pursuant to DoDM 5200.01, the contractor shall provide adequate security for all unclassified DoD information passing through non-DoD information system including all subcontractor information systems utilized on contract. The contractor shall disseminate unclassified DoD information within the scope of assigned duties and with a clear expectation that confidentiality is preserved. Examples of such information include the following: non-public information provided to the contractor, information developed during the course of the contract, and privileged contract information (e.g., program schedules, contract-related tracking).
IT POSITION CATEGORIES
Pursuant to DoDI 8500.01, DoD 8570.01-M, SECNAVINST 5510.30, SECNAV M-5239.2, and applicable to unclassified DoD information systems, a designator is assigned to certain individuals that indicates the level of IT access required to execute the responsibilities of the position based on the potential for an individual assigned to the position to adversely impact DoD missions or functions. As defined in DoD 5200.2-R, SECNAVINST 5510.30 and SECNAV M-5510.30, three basic DoN IT levels/Position categories exist:
• IT-I (Privileged access)
• IT-II (Limited Privileged, sensitive information)
Note: The term IT Position is synonymous with the older term Automated Data Processing (ADP) Position (as used in DoD 5200.2-R, Appendix 10). Investigative requirements for each category vary, depending on the role and whether the individual is a U.S. civilian contractor or a foreign national. The Contractor PM shall assist the Government Project Manager or COR in determining the appropriate IT Position Category assignment for all contractor personnel. All required Single-Scope Background Investigation (SSBI)/Tier 5, SSBI Periodic Reinvestigation (SSBI-PR)/Tier 5R, and National Agency Check (NAC)/Tier 3R adjudication will be performed Pursuant to DoDI 8500.01 and SECNAVINST 5510.30. Requests for investigation of contractor personnel for fitness determinations or IT eligibility without classified access are submitted by
SPAWAR/SSC Atlantic/NIWC Pacific Security Office, processed by the OPM, and adjudicated by DOD CAF. IT Position Categories are determined based on the following criteria:
IT-I Level (Privileged) - Positions in which the incumbent is responsible for the planning, direction, and implementation of a computer security program; major responsibility for the direction, planning and design of a computer system, including the hardware and software; or, can access a system during the operation or maintenance in such a way, and with a relatively high risk for causing grave damage, or realize a significant personal gain. Personnel whose duties meet the criteria for IT-I Position designation require a favorably adjudication of Single Scope Background Investigation (SSBI)/Tier 5 or SSBI-PR/Tier 5R. The SSBI/Tier 5 or SSBI-PR/Tier 5R is updated a minimum of every 5 years. Assignment to designated IT-I positions requires U.S. citizenship unless a waiver request is approved by CNO.
IT-II Level (Limited Privileged) - Positions in which the incumbent is responsible for the-direction, planning, design, operation, or maintenance of a computer system, and whose work is technically reviewed by a higher authority at the IT-II Position level to insure the integrity of the system. Personnel whose duties meet the criteria for an IT-II Position require a favorably adjudication of a Position of Trust National Agency Check with Law and Credit (PT/NACLC)/Tier 3R. Assignment to designated IT-II positions requires U.S. citizenship unless a waiver request is approved by CNO.
IT-III Level (Non-privileged) - All other positions involved in computer activities. Incumbent in this position has non-privileged access to one or more DoD information systems/applications or database to which they are authorized access. Personnel whose duties meet the criteria for an IT-III Position designation require a favorably adjudication of a Position of Trust National Agency Check with Written Inquiries (PT/NACI).
• The Cyber Security Workforce team is available to assist with CS requirements. Contact the Cyber
Security Workforce team for additional guidance – points of contract can be found on the Hub by searching ‘Cybersecurity Team.’
• If language is inserted, the above referenced CDRL data item should be included as an exhibit to the order.
5.0 TRAVEL
Travel is anticipated in performance of this contract
From To Trips Total Days FTE Justification
San Diego, CA
San Pedro, CA (para 3.0) 5 25 2 Travel is required to complete work onsite including hardware upgrades.
San Diego, CA
San Pedro, CA (para 3.0) 6 12 1
Travel is required to complete maintenance support onsite including troubleshooting, repair and replacement of damaged hardware.
6.0 PROPERTY REQUIREMENTS
No property requirements are anticipated on this order.
7.0 SECURITY
The work to be performed and work sites depicted in this PWS are unclassified.
8.0 ENTERPRISE CONTACTOR MANPOWER REPORTING APPLICATION (ECMRA)
The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for SSC Pacific via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:
(1) W, Lease/Rental of Equipment;
(2) X, Lease/Rental of Facilities;
(3) Y, Construction of Structures and Facilities;
(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;
(5) S, Utilities ONLY;
(6) V, Freight and Shipping ONLY.
For purposes of ECMRA reporting, the Product Service Code applicable to the contract/order is 5836.
The contractor is required to completely fill in all required data fields using the following web address:
https://www.ecmra.mil.
Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.
9.0 DELIVERABLES
The contractor shall deliver timely work products, services and documents that conform to the requirements of this order. The contractor shall deliver reports and other documents in accordance with the attached CDRLS. Final inspection and acceptance of services delivered is performed by the COR.
10.0 PERFORMANCE CRITERIA
The performance objective of this contract is that the contractor shall deliver quality services and work products in accordance with the PWS and CDRLs and agreed to schedules. The contractor's performance shall meet all task order requirements and comply with all applicable guidance, directives, and standards of this order.
10.1 PERFORMANCE STANDARDS AND ACCEPTABLE LEVEL OF QUALITY
STANDARDS ACCEPTABLE LEVEL OF PERFORMANCE
1. Delivery of work products and services within the Task Order value, established schedules, and fully compliant with the order.
1. Deviation from established schedules by 5 days is acceptable.
2. All requirements are performed within task order value/ funding.
3. All deliveries are fully compliant and work products delivered are fully operational.
2. All CDRLS are accurate and delivered on a consistent basis within set times lines for each
CDRL.
1. Deviation from established schedules by no more than 5 days, before being considered late.
2. CDRLS must contain accurate information for the periods covered. Inaccurate documents must be corrected within 3 days of notification.
All deviations from the above Performance Standards shall be reported by the contractor as soon as they are known, and in the next monthly status report.
10.2 METHOD OF SURVEILLANCE
The COR will surveil the contractor's performance in accordance with the above standards and measures and the government surveillance plan. Failure to meet the Acceptable Level of Quality shall result in an unsatisfactory performance report.
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