QASP.doc
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- CIVMAR LODGING TC-EAST
- Solicitation number
- N32205-13-R-6005
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QASP
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| ATTACHMENT_1.rtf | RTF text file | |
| AMENDMENT_0005.doc | DOC document | |
| N32205-13-R-6005_0004.doc | DOC document | |
| N32205-13-R-6005_0002.doc | DOC document | |
| RFP-RFQ_Q_AND_A.docx | DOCX document | |
| RFP-RFQ_Q_AND_A.docx | DOCX document | |
| RFP-RFQ_Q_AND_A_TEMPLATE_2.docx | DOCX document | |
| RFP-RFQ_Q_AND_A_TEMPLATE_1.docx | DOCX document | |
| Amendment_0001.doc | DOC document | |
| RFP-RFQ_Q_AND_A_TEMPLATE.docx | DOCX document | |
| Attachment_1.doc | DOC document | |
| N32205-13-R6005.doc | DOC document | |
| Attachment_2.doc | DOC document |
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ATTACHMENT 2: QASP MATRIX
| Deliverable or Service Requirement |
| Measurement/Metric |
| Performance |
Standard
| Acceptable Quality Level (AQL) |
| Method of |
Surveillance Incentive
Failure in more than any 1 metrics below or continued failure in any or all of the below performance work metrics may cause the contractor to be penalized.
| Ability to provide the required number of hotel rooms daily as specified under the contract |
| Timeliness and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 100% |
| Customer feedback |
| Positive past performance feedback |
| Ability to meet all technical requirements outlined in the contract for both the prime facility and the overflow facilities |
| Timeliness and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 100% |
| Customer feedback |
| Positive past performance feedback |
| Less than 3 complaints filed per quarter regarding meeting technical requirements of the contract |
| Quality |
| Quality - Number of complaints received concerning technical requirements or lack of |
| 98% |
| Customer Feedback |
Positive past performance feedback
| Ability to address and correct complaints filed regarding the technical requirements of the contract within 24 hours |
| Timeliness & Quality |
| Quality – All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 98% |
| Customer Feedback |
| Positive past performance feedback |
PAGE
Attachment 2, Page 1 of 1
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