Attachment_8_Performance_Rating_Scale.pdf
PDF 192 KB Posted
- Attached to
- Protocol Information Office (PIO) Support Services Federal contract opportunity
- Solicitation number
- N02CN85003-39
About this file
Performance Rating Scale
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| N02CN85003-39_Amendment_0002_SF_30.pdf | ||
| N02CN85003-39_0001.pdf | ||
| Attachment_14_ABPI_N02CN85003-39.pdf | ||
| Attachment_4_Government_Property_Schedule.pdf | ||
| Attachment_7_Contractor_Assessment_Report.pdf | ||
| RFP_N02CN85003-39.pdf | ||
| Attachment_11_ATPI_N02CN85003-39.pdf | ||
| Attachment_5_Section_K_N02CN85003-39.pdf | ||
| Attachment_17_Wage_Rate_Determination.pdf | ||
| Attachment_3_SOW_N02CN85003-39.pdf | ||
| Attachment_6_QASP.pdf | ||
| Attachment_1_eCPS_Proposal_Delivery_Instructions.pdf | ||
| Presolicitation_Notice_PIO_N02CN85003-39.pdf |
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Text version
Attachment 8: Performance Indicators and Standards Page 1 of 2
RFP N02CN85003-39
Performance Indicators and Standards for Contractor Assessment Report
Rating Scale
Score
Quality:
Document Abstraction
Timeliness:
Document
Abstraction
Electronic
Storage: File Management
Clinical Trials Support:
Clinical Trial Review Support
Other Support Activities: PIO
Operational Support
Other Support
Activities:
Preparing Reports
0 – Unsatisfactory Contractor fails to meet the AQL for quality for the period of performance.
Contractor fails to meet the AQL for Timeliness for the period of performance.
Contractor fails to meet the AQL for file Management for the period of performance.
Contractor fails to meet the AQL for CTRS for the period of performance.
Contractor fails to meet the AQL for operational support for the period of performance.
Contractor fails to meet the AQL for reports for the period of performance.
1 – Poor Contractor meets the AQL for quality for the period of performance for 1 out of the 4 quarters
Contractor meets the AQL for Timeliness for the period of performance for 1 out of the 4 quarters
Contractor meets the AQL for file Management for the period of performance for 1 out of the 4 quarters
Contractor meets the AQL for CTRS for the period of performance for 1 out of the 4 quarters
Contractor meets the AQL for operational support for the period of performance for 1 out of the 4 quarters
Contractor meets the AQL for reports for the period of performance for 1 out of the 4 quarters
2 – Fair Contractor meets the AQL for quality for the period of performance for 2 out of the 4 quarters
Contractor meets the AQL for Timeliness for the period of performance for 2 out of the 4 quarters
Contractor meets the AQL for file Management for the period of performance for 2 out of the 4 quarters
Contractor meets the AQL for CTRS for the period of performance for 2 out of the 4 quarters
Contractor meets the AQL for operational support for the period of performance for 2 out of the 4 quarters
Contractor meets the AQL for reports for the period of performance for 2 out of the 4 quarters
3 – Good Contractor meets the AQL for quality for the period of
Contractor meets the AQL for Timeliness for the period of
Contractor meets the AQL for file Management
Contractor meets the AQL for CTRS for the period of
Contractor meets the AQL for operational support for the
Contractor meets the AQL for reports for the period of
Attachment 8: Performance Indicators and Standards Page 2 of 2
RFP N02CN85003-39
performance for 3 out of the 4 quarters performance for 3 out of the 4 quarters for the period of performance for 3 out of the 4 quarters performance for 3 out of the 4 quarters period of performance for 3 out of the 4 quarters performance for 3 out of the 4 quarters
4 – Excellent Contractor meets the AQL for quality for the period of performance for all 4 quarters
Contractor meets the AQL for Timeliness for the period of performance for all 4 quarters
Contractor meets the AQL for file Management for the period of performance for all 4 quarters
Contractor meets the AQL for CTRS for the period of performance for all 4 quarters
Contractor meets the AQL for operational support for the period of performance for all 4 quarters
Contractor meets the AQL for reports for the period of performance for all 4 quarters
5 – Outstanding Contractor meets the AQL for quality for the period of performance for all 4 quarters AND exceeds the AQL for at least one quarter.
Contractor meets the AQL for Timeliness for the period of performance for all 4 quarters AND exceeds the AQL for at least one quarter.
Contractor meets the AQL for file Management for the period of performance for all 4 quarters AND exceeds the AQL for at least one quarter.
Contractor meets the AQL for CTRS for the period of performance for all 4 quarters AND exceeds the AQL for at least one quarter.
Contractor meets the AQL for operational support for the period of performance for all 4 quarters AND exceeds the AQL for at least one quarter.
Contractor meets the AQL for reports for the period of performance for all 4 quarters AND exceeds the AQL for at least one quarter.
AQL – Acceptable Quality Level: see that Quality Assurance Surveillance Plan (QASP)
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