N00406-18-Q-0208.docx

N0040618Q0208

Section SF 30 - BLOCK 14 CONTINUATION PAGE

NOTICE TO OFFERORS

NOTICE TO OFFERORS:

1. QUESTIONS: All questions regarding this solicitation shall be submitted in writing (e-mail or fax) to:

2. INTENDED PLACE OF PERFORMANCE: Japan and Diego Garcia

3. EVALUATIONS: Proposals will be evaluated in accordance with paragraph entitled “Best Value Evaluation (BETA).” Ensure your proposal is submitted in accordance with paragraph entitled “Proposal Submittal Requirements (BETA)”.

4. SOLICITATION: The entire completed and signed solicitation shall be returned as part of your offer. Also, be sure to complete all certifications in this solicitation.

5. PARTS: CLINs 0007, 1007, 2007, 3007, 4007 will be set by the government at $10,000.00. Offerors are not to propose different amounts on these CLINs. Offers proposing different amounts may be considered nonresponsive.

PERFORMANCE WORK STATEMENT

NCTS Far East, Performance Based Work Statement for Telephone Switch Maintenance, Extended Service Plan

1.0 Purpose:

Provide 24 hours a day, 7 days a week and 365 days a year (24x7x365) sustainment support for all Navy-owned Nortel\Avaya\GenBand Telephone Switching systems and their associated equipment. This sustainment support will also include routine and emergency technical assistance, as well as repair and return of unserviceable telephone switch and power supply components throughout the NAVCOMTELSTA FAR EAST Area of Responsibility (AOR) as listed in Paragraph 3.0 below. The Contractor shall administer any applicable manufacturer's warranty for Contractor-furnished equipment. All components furnished or purchased by the government will be retained by the government at the end of this contract term.

2.0 Scope:

2.1 Technical Assistance Services (TAS)

Contractor shall provide full-time On-Site Technical Assistance (OSTA) support by one (1) manufacturer certified technician in Yokosuka and one (1) Manufacturer technician in Sasebo who are OEM-trained/certified (Avaya, Nortel, or GenBand) to support digital switching systems requirements. The manufacturer certified technician in Yokosuka will also function as the Site Lead for this effort. Technicians will be responsible for initial troubleshooting support, emergency response, on-site training (hands-on support instruction to government O&M providers), peripheral equipment support, and project/engineering support as required. The technician will be on site Monday through Friday between 0800 - 1645 Japan Standard Time and will receive day to day direction from the Site Lead or the Contracting Officer’s Representative at the respective location. The contractor shall ensure that remote engineers are available to help diagnosis and solve any switch issues that the onsite tech requires assistance on. The Technical Assistance Center is available 24 x 7 x 365. This service is for all Nortel\Avaya\GenBand equipment and voicemail outlined in Appendix A.

2.1.1. OSTA personnel shall have a minimum of fifteen (15) years of experience providing technical support and service on the Nortel\Avaya\GenBand family of telephone switches. OSTA personnel shall be equipped with the necessary technical documentation, tools and test equipment needed to accomplish the OSTA service required. Upon contract award, the contractor will have six (6) months to train and provide certification on the GenBand, Nortel, and/or Avaya communications manager (CM) families.

2.1.2. OSTA personnel may be required to travel occasionally to other areas in the region in support of “emergency demand maintenance” on failed telephone switching equipment as a term and condition of this contract. Travel, to the sites listed in paragraph 3.0 while infrequent, will be the responsibility of the contractor. Extended travel beyond 7 days is not anticipated as OSTA technicians should be able to mitigate outages in a timely manner. All contractor personnel required by the contract to provide OSTA overseas shall possess all required passports and visas and shall have obtained all required immunizations prior to such employment. In addition, the contractor shall obtain for those personnel departing from CONUS all necessary clearances and identification. All OSTA personnel shall have and maintain at least a SECRET security clearance for access in secure governmental facilities. Inability by the contractor to obtain, or delay in obtaining, required passports, visas or other requirements for overseas support, shall not be construed as a cause for an excusable delay in performance of the contract. Expenses of passports, visas, security clearance, and immunizations are solely those of the contractor, and are not direct reimbursable expenses.

2.1.3. Contractor shall provide remote maintenance, diagnostics, routine technical assistance, and emergency technical assistance services (ETAS) (emergency status determination resides with the Government). In addition to technical assistance, contractor shall perform testing, diagnostic fault isolation, problem resolution, and system restoration from the contractor’s facilities for all systems/subsystems identified below for NAVCOMTELSTA FAR EAST voice switching systems. Remote support includes both telephonic assistance and direct remote access to this switch, via available means.

2.1.4. Routine TAS requests will be responded to in order to meet the timeframes specified in paragraph 5.0. Emergency ETAS requests will be responded to in no more than one (1) hour. The contractor shall provide a DSN and commercial phone number 24x7x365 as well as be able to call DSN Pacific 24x7x365 from their network operations center (NOC).

2.2 Product Support

2.2.1. Contractor shall provide repair/replacement (R/R) services to all critical Nortel \ Avaya \ GenBand system electronic circuit packs, subassemblies, and assemblies. Critical system electronic circuit packs, subassemblies, and assemblies include all cards and assemblies required to keep the digital Switching system operational and capable of delivering dial tone and switching services. Analog, digital, and ISDN BRI \ PRI line cards are considered consumable and will not be covered by this effort.

2.2.2. For routine replacement of government-owned parts, contractor shall provide Depot Level Maintenance (component-level repair and return), for the components installed in the systems identified in Para. 3.0 below in order to restore all failed components and end items to serviceable operating condition. Repaired components will operate the same as new components and will be returned to the Government within 60 days. All shipments shall be made to the requesting site’s return address. The following addresses shall be used:

FOR U.S. Postal Service:

NCTS-FE DET ATSUGI BASE COMMUNICATIONS OFFICE

PSC 477 BOX 80

FPO AP 96306-0080

NAVCOMTEL DET SASEBO BASE COMMUNICATIONS OFFICE

PSC 476 BOX 70

FPO AP 96322-0070

NCTS-FE YOKOSUKA BASE COMMUNICATIONS OFFICE

PSC 473 BOX 104

FPO AP 96349-0002

NCTS-FE DET DIEGO GARCIA BASE COMMUNICATIONS OFFICE

PSC 466 BOX 8

FPO, AP 96595-0008

For FedEx/UPS/DHL shipments:

US NAVAL AIR FACILITY ATSUGI JAPAN

BASE COMMUNICATIONS OFFICE, BLDG. 538

OHGAMI, AYASE-SHI, KANAGAWA-KEN, JAPAN 252-1101

ATTN: MR. TANI

PHONE: 011-81-467-63-3029/3559

U.S. NAVAL BASE, YOKOSUKA

BASE COMMUNICATIONS OFFICE, BLDG. C-20

1-BANCHI, TOMARI-CHO, YOKOSUKA-SHI, KANAGAWA, JAPAN 238-0001

POC: MR. ISHIYAMA

PHONE: 046-816-5554/5588

US FLEET ACTIVITIES SASEBO

BASE COMMUNICATIONS OFFICE, BLDG 1632

HIRASE-CHO, SASEBO-SHI, NAGASAKI KEN, JAPAN 857-0056

ATTN: MS. BABA

PHONE: 001-81-956-50-2011 (INTL.)

2.2.2.1. The contractor shall be responsible for shipment of the repaired or replacement item(s) to the customer. Shipments shall be via traceable means. The contractor will utilize shipment methods that allow for rapid transit through international customs clearance and ensure government-owned components are delivered in serviceable condition within 30 days of departure from contractor’s facility. Contractor shall mark all packages shipped with the following statement: “U.S. GOVERNMENT PROPERTY, FREE DOMICILE, DOOR TO DOOR In the event of a catastrophic failure of telephone switching systems where dial tone and/or call processing are unable to function – or – a component malfunction which results in the isolation of a base from the DSN, shipments shall be coordinated with the COR so the most expedient, traceable method of shipping is used.2.2.3. For emergency replacement, contractor shall provide emergency replenishment services to NAVCOMTELSTA FAR EAST as requested/required; Emergency replacement consists of like-for-like, compatible replacement items shipped within 24 hours of a verbal replacement request from the On-Site Government POC. To meet the Government’s high-priority, short lead-time emergency requirements, Contractor shall ensure emergency replacement contact is available 24x7x365. In response to any emergency repair/replacement request, an item will be shipped via overnight delivery or, in the case of Diego Garcia, the most expeditious shipping method available.

2.2.4. The Government will ship by registered mail or other traceable means, the defective item(s) for repair to the contractor designated repair facility, attaching appropriate tags and providing all necessary information regarding the defective item(s).

3.0 Components/Systems:

The following government-owned switches and peripheral equipment at the locations indicated will be supported under this contract.

Site

Yokosuka BCO-Controlled Assets

Atsugi BCO-Controlled Assets

Sasebo BCO-Controlled Assets

Diego Garcia BCO-Controlled Assets

4.0 Deliverables

4.1 Deliverables to be submitted by Contractor

4.1.1 Monthly Status Report – report will detail weekly activities of on-site technician (CDRL FE01). Contractor to provide draft format for review within one (1) week of contract award. Monthly status report will be provided to the COR.

4.1.2 Trouble Ticket Report – report to be provided at least quarterly that contains analysis of closed trouble tickets (CDRL FE02). The analysis will contain reason for outages, resolution steps, days to close and available trend analysis info. Trouble Ticket Report will be provided to the COR.

4.2 Acceptance of Deliverables

4.2.1 The Government will review the vendors return “DRAFT” or the draft/final deliverables. All errors identified by the government shall be corrected within two (2) business days Corrections to Rejected Deliverables The Government will return rejected deliverables to the contractor with written notification as the reason for rejection. The contractor shall make the corrections and submit the revised deliverable to NAVCOMTELSTA FAR EAST to the Base Telephone Officer, within two (2) government working days.

4.3 Status of Forces Agreements (SOFA)

Contractor employees may be classified as members of the "civilian component" under Article I (b) of the Status of Forces Agreement (SOFA) between Japan and the United States. This classification may be available, upon application, to all of the contractor's employees who are United States citizens, who do not ordinarily reside in Japan, and whose presence in Japan is necessary to support that portion of contractor operations that relate to official United States Forces Japan (USFJ) activities. Article 1(b) status, if extended, may entitle the employee to enter Japan under Article IX of the SOFA. A contractor employee classified as a member of the "civilian component" under this Section shall be subject to all U.S. Forces regulations and directives, which pertain to the "civilian component" in Japan. The following privileges may be extended in accordance with current U.S. Department of Defense Directives, Military Base Inter-Service Support Agreements, and the SOFA:

· Entry into and exit from Japan as "exempt personnel”.

· Duty free import-export into and from Japan.

· U.S. customs exemptions under USFJ PL 4-3.

· U.S. customs exemptions under the Tariff Act of 1930.

· Base or Post Exchange (NEX), exchange service station, theater, and commissary, subject to Merchandise Control Directives to be administered through the Office of Information.

· Laundry and dry cleaning.

· Military banking facilities, for individual employees and the contractor as allowed under the contractor's SOFA status.

· Transient billeting facilities on a space-available basis.

· Open mess (club) membership, as determined by each respective club.

· Casualty assistance (mortuary services) on a reimbursable basis.

· Routine medical care to be provided on a reimbursable basis.

· Department of Defense Education Activity (DoDEA), (dependant schools) on a reimbursable basis.

· Dental care is limited to relief of emergencies on a reimbursable basis.

· Postal support, as authorized by DOD 4525-8.

· Local recreation services on a space available basis.

· Armed Forces Recreation Center, on a space available basis.

· Privately owned vehicle (POV) operator's license.

· Registration of privately owned vehicle (POV) for individual employees and contractor-owned vehicles as allowed by the contractor's SOFA status.

· Purchase of petroleum and oil products.

· Provision of Notary and Power of Attorney services as authorized by the contractor's SOFA status.

Whenever the word "reimbursable" is used in the aforementioned logistic support/privileges, it means that the contractor shall pay the U.S. Government for the services rendered and/or supplies utilized. The above privileges may be granted to US citizen personnel so long as they are employed under this contract. However, any violation of these privileges will be cause for immediate withdrawal of such privileges for the principal and/or his/her dependents and could result in total lose of such privileges to all contractor employees and family members under this contract.

5.0 Performance Standards

Acceptable Quality Level (AQL)

Government will send defective/inoperative items to depot within five (5) calendars days after receipt of AR item(s) from depot.

AR items are received at the site within seven (7) calendar days based on date the ticket is opened and the equipment is received at the site.

· Escalation to Tier II ETAS NOC is undertaken when the onsite technician is unable to respond and/or has spent a cumulative of two (2) hours attempting to resolve an outage On-Site technician has responded to routine outage within four (4) hours and is able to clear routine troubles/alarms within two hours of response.

Escalation is accomplished to Tier II ETAS NOC inside the two (2) hour prescribed limit if On-Site Technician is unable to clear the outage/alarm.

· Monthly reports from site technician are submitted within one (1) work day following completion of the previous month.

· Monthly report is submitted on the first business day of the month for the preceding month’s activities.

6.0 General Information

6.1 Place of Performance:

Primary place of performance for the Base and Option years shall be Building C-20, Yokosuka Naval Base, and Building 1632, Sasebo Japan All travel outside the primary place of performance will be performed IAW JTR.

· 6.1.2 Anticipated Travel: For the purpose of drafting a proposal, travel is anticipated as follows.

· 2 Trips per year

· 2 week duration

· 1 contract employee

· Travel from Yokosuka to Diego Garcia (furthest destination).

6.2 Period of Performance:

· Initial contract period: 30 September 2018 through September 29 2019

· Option period 1: 30 September 2019 through 29 September 2020

· Option period 2: 30 September 2020 through 29 September 2021

· Option period 3: 30 September 2021 through 29 September 2022

· Option period 4: 30 September 2022 through 29 September 2023

6.3 Government Furnished Equipment and Logistic Support

· Office space suitable for one person and their associated test equipment and tools

· Computer workstation with government unclassified LAN access, government e-mail account and print capability

· Access to government switch rooms, MAP terminals, tools and MDF rooms

· On-site technician will be issued a government cellular phone for recall, anti-terrorism and force protection purposes

· On-site technician must be willing and able to operate a Government Owned Vehicle if required/available during the normal performance of duties

· SOFA status (to include identification card)

· These items will be provided per OSTA at permanently assigned site (Sasebo/Yokosuka)

6.4 Information Assurance / Information Security / Identification Requirement

· Contractor shall protect DoD sensitive unclassified data regardless of the location or ownership of the transport media, including, but not limited to mobile computing devices and removable storage media, whether Government furnished or contractor owned/leased. Contractor shall comply with all current information assurance and information security policies, procedures, and statutes applicable to DoD information technology, including the July 3, 2007 DoD CIO Policy Memorandum on Encryption of Sensitive Unclassified Data at Rest on Mobile Computing Devices and Removable Storage Media.

· All contractor personnel performing under this statement of work shall identify themselves as a contractor employee to avoid creating any impression that they are Government officials. Such identification shall be made in all meetings attended, when answering Government telephones, on all e-mails, and when working in other situations where their contractor status is not obvious to third parties. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

7.0 Government Points of Contact

TO BE GIVEN IN AWARD.

8. CONTRACTOR MANPOWER REPORTING APPLICATION (ECMRA)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for CFAO via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil/

CLARIFICATIONS:

- How will work be received? Trouble tickets? Is there an estimate on the number of trouble tickets? KTR need a system for receiving trouble tickets?

(A) BCO has a system for trouble tickets that currently exists and is used to transfer workload to the KTR and government staff. If needed the contractor escalates the troubles to the DISN Customer Call Center (DCCC). The contractor is required to have knowledge of the escalation process but the DCCC is a government entity. Local troubles that do not require escalation are estimated to be 7 a week.

- What type of project engineering is anticipated?

(A) Telephone switch and peripherals. Also, may need to assist with Customer Premise Equipment (CPE).

- Are there any applicable maintenance standards that should be included as references? It would also be helpful to know the advance replacement schedule, condition of existing equipment, etc

(A) Helmsman and Nortel/Avaya telecom practices.

- How often will testing, diagnostic fault isolation, etc... be required?

Just as necessary to resolve outages?

Automated test logs are reviewed/corrected daily. Manual testing is done on an as needed basis.

- It's probably not realistic that emergency calls on Diego Garcia will be responded to in one hour. (Here I'm guessing this refers to remote accessing in within 1 hour to start troubleshooting)

(A) Definitely remote access.

- Will the contractor maintain the government furnished parts? Or will the BCO? (Based on previous email, I believe the BCO keeps all the spare parts themselves and are only provided to the contractors on an as needed basis)

(A) Government (BCO) is responsible for maintain all government furnished parts.

- What if repair is not possible? Will the contractor be required to procure new parts on behalf of the Government?

(A) If a repair is not possible and the parts are under the $10,000 threshold, the contractor can then do the procurement.

If this is a catastrophic failure, the government will be responsible to do a contract modification or do a separate contract for procurement.

- Copies of all warranties should be provided to the contractor.

- 2.1.3 what means of remote access are anticipated? Does NCTAMS have a preference?

(A) Remote access will be performed by a 56K modem that is not continually connected. Once this remote connection is required, this connection is established.

- 2.2.3 How often are these emergencies anticipated? Where will the parts come from? Will Government furnish or is the CTR required to maintain a stock for emergencies? (Again based on previous email I believe this is all government furnished and if the government does not have the part in stock a separate purchase request would be submitted to have a new contract done to purchase the needed part)

(A) The BCO anticipates one emergency year for contract purposes. Parts will be provided by the contractor up to $10,000 per year if the parts are not in the government stock. Any additional parts required are the government’s responsibility to procure/provide.

- How will the monthly status report differ from the trouble ticket report?

Includes open and closed trouble tickets?

(A) Specific details including switch status are included in the monthly report plus all open/closed tickets. Additionally there is an automated report generated from the telephone switch that is added. This gives the COR an overview of the switch performance.

(A) Trouble ticket reports are specific to the trouble tickets generated.

- 4.2 how will defects in repairs be handled?

(A) Any part provided that the government identifies as defective will be returned to the contractor for a like part replacement.

What about trouble tickets that have been open for an unacceptable period of time?

(A) As previously stated, all trouble tickets that cannot be done locally are referred to the DCCC. Any items that are local that are beyond the knowledge of the on-site technician are given to the contractor’s higher level technical support (Tier 3).

- 6.3 will the Government be furnishing tools? Space for replacement parts?

(A) All tools will be government provided. Replacement parts will be government provided except as specified in para 2.2.

Section SF 1449 - CONTINUATION SHEET

ON-SITE TECHNICAL ASSISTANCE YOKOSUKA

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

INCLUDES SATELLITE LOCATIONS OF IKEGO, TSURUMI, HAKOZAKI, URAGO AND ATSUGI.

FOB: Destination

MILSTRIP: N7027818RC002AK

PURCHASE REQUEST NUMBER: N7027818RC002AK

NET AMT

ON-SITE TECHNICAL ASSISTANCE SASEBO

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

INCLUDES SATELITE LOCATIONS HARIOSHIMA ORDANCE, YOKOSE, HARIO VILLAGE, MAEBATA, AKASAKI.

FOB: Destination

NET AMT

REMOTE TECHNICAL ASSISTANCE YOKOSUKA

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR YOKOSUKA AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

REMOTE TECHNICAL ASSISTANCE SASEBO

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR SASEBO AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

REMOTE TECHNICAL ASSISTANCE DIEGO GARCIA

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR DIEGO GARCIA. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

TRAVEL

TRAVEL TO DIEGO GARCIA, INCLUDES PER DIEM AND LODGING. TRAVEL IS ANTICIPATED AS 2 TRIPS PER YEAR, 1 CONTRACTOR EMPLOYEE PER TRIP AND 2 WEEKS PER TRIP.

NET AMT

PARTS

ESSENTIAL REPAIR/REPLACEMENT PARTS AND SHIPPING AS NECESSARY. CONTRACTOR TO BE REIMBURSED ONLY FOR THE ACTUAL COSTS OF REPAIR/REPLACEMENT PARTS AND SHIPPING. PARTS MUST BE APPROVED BY THE COR PRIOR TO BEING ORDERED.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

INCLUDES SATELLITE LOCATIONS OF IKEGO, TSURUMI, HAKOZAKI, URAGO AND ATSUGI.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR YOKOSUKA AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR SASEBO AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR DIEGO GARCIA. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

TRAVEL TO DIEGO GARCIA, INCLUDES PER DIEM AND LODGING. TRAVEL IS ANTICIPATED AS 2 TRIPS PER YEAR, 1 CONTRACTOR EMPLOYEE PER TRIP AND 2 WEEKS PER TRIP.

NET AMT

FFP

ESSENTIAL REPAIR/REPLACEMENT PARTS AND SHIPPING AS NECESSARY. CONTRACTOR TO BE REIMBURSED ONLY FOR THE ACTUAL COSTS OF REPAIR/REPLACEMENT PARTS AND SHIPPING. PARTS MUST BE APPROVED BY THE COR PRIOR TO BEING ORDERED.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

INCLUDES SATELLITE LOCATIONS OF IKEGO, TSURUMI, HAKOZAKI, URAGO AND ATSUGI.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR YOKOSUKA AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR SASEBO AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR DIEGO GARCIA. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

TRAVEL

TRAVEL TO DIEGO GARCIA, INCLUDES PER DIEM AND LODGING. TRAVEL IS ANTICIPATED AS 2 TRIPS PER YEAR, 1 CONTRACTOR EMPLOYEE PER TRIP AND 2 WEEKS PER TRIP.

NET AMT

FFP

ESSENTIAL REPAIR/REPLACEMENT PARTS AND SHIPPING AS NECESSARY. CONTRACTOR TO BE REIMBURSED ONLY FOR THE ACTUAL COSTS OF REPAIR/REPLACEMENT PARTS AND SHIPPING. PARTS MUST BE APPROVED BY THE COR PRIOR TO BEING ORDERED.

NET AMT

ON-SITE TECHNICAL ASSISTANCE YOKOSUKA

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

INCLUDES SATELLITE LOCATIONS OF IKEGO, TSURUMI, HAKOZAKI, URAGO AND ATSUGI.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR YOKOSUKA AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR SASEBO AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR DIEGO GARCIA. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

TRAVEL TO DIEGO GARCIA, INCLUDES PER DIEM AND LODGING. TRAVEL IS ANTICIPATED AS 2 TRIPS PER YEAR, 1 CONTRACTOR EMPLOYEE PER TRIP AND 2 WEEKS PER TRIP.

NET AMT

FFP

ESSENTIAL REPAIR/REPLACEMENT PARTS AND SHIPPING AS NECESSARY. CONTRACTOR TO BE REIMBURSED ONLY FOR THE ACTUAL COSTS OF REPAIR/REPLACEMENT PARTS AND SHIPPING. PARTS MUST BE APPROVED BY THE COR PRIOR TO BEING ORDERED.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

INCLUDES SATELLITE LOCATIONS OF IKEGO, TSURUMI, HAKOZAKI, URAGO AND ATSUGI.

NET AMT

FFP

ONE ON-SITE TECHNICIAN TO PERFORM TROUBLESHOOTING AND REPAIRS IN ACCORDANCE WITH THE PWS. LOCAL TRAVEL MAY BE REQUIRED TO SATELLITE LOCATIONS LISTED BELOW.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR YOKOSUKA AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR SASEBO AND ITS SATELLITE LOCATIONS. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

PROVIDE REMOTE MAINTENANCE, DIAGNOSTICS, ROUTINE TECHNICAL ASSISTANCE AND EMERGENCY TECHNICAL ASSISTANCE FOR DIEGO GARCIA. INCLUDES DIRECT REMOTE ACCESS TO SWITCHES AND 24 HOUR X 7 DAYS A WEEK X 365 DAYS A YEAR TECHNICAL ASSISTANCE IN ACCORDANCE WITH THE PWS.

NET AMT

FFP

TRAVEL TO DIEGO GARCIA, INCLUDES PER DIEM AND LODGING. TRAVEL IS ANTICIPATED AS 2 TRIPS PER YEAR, 1 CONTRACTOR EMPLOYEE PER TRIP AND 2 WEEKS PER TRIP.

NET AMT

FFP

ESSENTIAL REPAIR/REPLACEMENT PARTS AND SHIPPING AS NECESSARY. CONTRACTOR TO BE REIMBURSED ONLY FOR THE ACTUAL COSTS OF REPAIR/REPLACEMENT PARTS AND SHIPPING. PARTS MUST BE APPROVED BY THE COR PRIOR TO BEING ORDERED.

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

DELIVERY INFORMATION

29-SEP-2019

29-SEP-2019

29-SEP-2019

29-SEP-2019

29-SEP-2019

29-SEP-2019

29-SEP-2019

29-SEP-2020

29-SEP-2020

29-SEP-2020

29-SEP-2020

29-SEP-2020

29-SEP-2020

29-SEP-2020

29-SEP-2021

29-SEP-2021

29-SEP-2021

29-SEP-2021

29-SEP-2021

29-SEP-2021

29-SEP-2021

29-SEP-2022

29-SEP-2022

29-SEP-2022

29-SEP-2022

29-SEP-2022

29-SEP-2022

29-SEP-2022

29-SEP-2023

29-SEP-2023

29-SEP-2023

29-SEP-2023

29-SEP-2023

29-SEP-2023

29-SEP-2023

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JULY 2013)

(a) Definitions. As used in this provision--

Administrative proceeding means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables.

Federal contracts and grants with total value greater than $10,000,000 means--

(1) The total value of all current, active contracts and grants, including all priced options; and

(2) The total value of all current, active orders including all priced options under indefinite-delivery, indefinite-quantity, 8(a), or requirements contracts (including task and delivery and multiple-award Schedules).

Principal means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

(b) The offeror ( ) has ( ) does not have current active Federal contracts and grants with total value greater than $10,000,000.

(c) If the offeror checked “has” in paragraph (b) of this provision, the offeror represents, by submission of this offer, that the information it has entered in the Federal Awardee Performance and Integrity Information System (FAPIIS) is current, accurate, and complete as of the date of submission of this offer with regard to the following information:

(1) Whether the offeror, and/or any of its principals, has or has not, within the last five years, in connection with the award to or performance by the offeror of a Federal contract or grant, been the subject of a proceeding, at the Federal or State level that resulted in any of the following dispositions:

(i) In a criminal proceeding, a conviction.

(ii) In a civil proceeding, a finding of fault and liability that results in the payment of a monetary fine, penalty, reimbursement, restitution, or damages of $5,000 or more.

(iii) In an administrative proceeding, a finding of fault and liability that results in--

(A) The payment of a monetary fine or penalty of $5,000 or more; or

(B) The payment of a reimbursement, restitution, or damages in excess of $100,000.

(iv) In a criminal, civil, or administrative proceeding, a disposition of the matter by consent or compromise with an acknowledgment of fault by the Contractor if the proceeding could have led to any of the outcomes specified in paragraphs (c)(1)(i), (c)(1)(ii), or (c)(1)(iii) of this provision.

(2) If the offeror has been involved in the last five years in any of the occurrences listed in (c)(1) of this provision, whether the offeror has provided the requested information with regard to each occurrence.

(d) The offeror shall post the information in paragraphs (c)(1)(i) through (c)(1)(iv) of this provision in FAPIIS as required through maintaining an active registration in the System for Award Management database via https://www.acquisition.gov (see 52.204-7).

(End of provision)

52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A

FELONY CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)

(a) As required by sections 744 and 745 of Division E of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235), and similar provisions, if contained in subsequent appropriations acts, the Government will not enter into a contract with any corporation that--

(1) Has any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability, where the awarding agency is aware of the unpaid tax liability, unless an agency has considered suspension or debarment of the corporation and made a determination that suspension or debarment is not necessary to protect the interests of the Government; or

(2) Was convicted of a felony criminal violation under any Federal law within the preceding 24 months, where the awarding agency is aware of the conviction, unless an agency has considered suspension or debarment of the corporation and made a determination that this action is not necessary to protect the interests of the Government.

(b) The Offeror represents that--

(1) It is [ ] is not [ ] a corporation that has any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability; and

(2) It is [ ] is not [ ] a corporation that was convicted of a felony criminal violation under a Federal law within the preceding 24 months.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2017) ALTERNATE I (OCT 2014)

The offeror shall complete only paragraphs (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal . If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

(a) Definitions. As used in this provision-- “Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Forced or indentured child labor” means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2…