PWS_Shredding_Services_190108_(002).docx

COMMANDING OFFICER NAVAL HEALTH CLINIC HAWAII (NHCH)

PERFORMANCE WORK STATEMENT (PWS)

ONSITE SHREDDING SERVICES

1.0 BACKGROUND

1.1 Commanding Officer Naval Health Center Hawaii (NHCH) is the provider of health services for over 18,000 active duty naval personnel and 37,000 family members based on the Island of Oahu, Hawaii. NHCH is comprised of two large clinics, Naval Branch Health Clinic (NBHC) Makalapa at Pearl Harbor and NBHC Kaneohe Bay at Marine Corps Base Hawaii, Kaneohe Bay, and NBHC Wahiawa.

2.0 SCOPE/OBJECTIVE

2.1 NHCH requires onsite shredding services for documents to render Protected Personal Information (PPI) data unreadable and unreconstructable. The Contractor shall provide all labor, equipment and materials to accomplish this task in accordance with the Privacy Act of 1974 and SECNAVINST 5211.5E.

2.2 Types of material to be shredded or destroyed will consist of the following:

a. Paper – white, colors, fax, glossy, invoice, laser, ledger, window envelopes and file folders which may contain alligator clips, staples, paperclips, post it notes, tape or plastic tabs.

b. Non Paper media – videotape, compact discs, DVD’s, magazines with or without inserts, or other media received by a typical post office environment.

2.3 PERFORMANCE LOCATIONS:

NBHC Wahiawa 500 Center Street Building 22 Wahiawa Hawaii, 96786

808.653.1400 x251

Naval Health Clinic Hawaii Headquarters (HQ), Shipyard 480 Central Ave Building 1750 Joint Base Pearl Harbor Hickam Hawaii 96860-4908

808.474.0625 x 419 cell 808.265.0818 Fax 808.471.1838

NBHC Makalapa Building 1407 1253 Makalapa Drive Joint Base Pearl Harbor Hickam Hawaii, 96860

808.473.1880 x3434

NBHC NAVAL HEALTH

CLINIC HAWAII SARP/BH

Building B1535 North Street Joint Base Pearl Harbor Hickam Hawaii, 96860

808.473.1880 x3434

NBHC Makalapa Building 1514 1253 Makalapa Drive Joint Base Pearl Harbor Hickam Hawaii, 96860

808.473.1880 x3434

NBHC MCBH, Kaneohe Bay Building 3089 D Street MCBH Kaneohe Bay, Hawaii 96863

808.257.5041 x123

NBHC MCBH, Kaneohe Bay Building 221 5th Street MCBH Kaneohe Bay, Hawaii 96863

808.257.5041 x123

3.0 PERFORMANCE REQUIREMENTS

3.1 The Contractor shall perform destruction of material to render the information contained thereon unreadable on a regular schedule. Additional shredding shall be performed by the Contractor outside the regular schedule, on an as needed basis, and by request from the Technical Point-of-Contact (TPOC). The Contractor shall provide locked document containers to hold the sensitive documents, 32 gallon size, or equivalent.

3.1.1 The Government will assign only one Point of Contact (POC) for each of the seven locations. The Contractor shall allow the POC copies of the destruction of the PPI material if requested.

3.2 The Contractor shall provide lockable containers at no cost to the Government separate locations specified in Paragraph 3.8 to contain PPI documents for shredding and shall place these containers in designated areas as identified by the TPOC. Locks shall be provided by the Contractor at no additional charge. Contractor shall provide the combination or sets of key to open the containers to designated Material Management Head and/or Quarterdeck in cases where retrieval is necessary or staging has to be done by departments as an operational requirement.

3.3 All recyclable pulp material, debris and non-recyclable materials collected and removed by the contractor shall be disposed of at an authorized, licensed, disposal site selected by the contractor. The Contractor shall be responsible for the removal and disposal of all shredded material. The Contractor shall follow all Federal, State of Hawaii and City & County of Honolulu rules, regulations and laws concerning the lawful disposal of material after destruction. All fees, permits or charges associated with the disposal of waste shall be the responsibility of the Contractor.

3.4 The Contractor shall provide a certificate of destruction after each service visit. The Contractor shall endeavor to obtain a signature on the certificate at the location of the collection container.

3.5 The Contractor shall invoice via Wide Area Work Flow (WAWF) monthly for all services rendered. A copy of the certificate of destruction shall be submitted with the WAWF invoice.

3.6 The Contractor shall provide a final shred of all bins on the business day before the final day of the period of performance.

3.7 SERVICE DELIVERY SUMMARY - TABLE A

3.8 BIN LOCATION - TABLE B

LOCATION QUANTITY FREQUENCY

4.0 QUALITY ASSURANCE

4.1 The Contractor is responsible for implementing and monitoring Quality Control Plan (QCP) that identifies and results in the correction of potential and actual problems. The QCP shall be implemented on the first day of contract performance and a copy of QCP shall be provided to the TPOC if requested.

4.1.1 The QCP shall outline the Contractor's plan to ensure the quality of deliverables as outlined in this PWS. The QCP shall address what will be reviewed and shall outline actions to be taken by the Contractor, should the review(s) identify areas requiring remedial action.

4.1.2 The Contractor shall keep records of any inspections and corrective actions taken, as outlined in the QCP and shall make such records available to the TPOC upon request.

4.2 Periodic Progress Meetings: The TPOC and/or other Government personnel, as appropriate, may meet with the Contractor to review the Contractor's performance. At this meeting(s) the TPOC will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government

5.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

5.1 UTILITIES: The Contractor may utilize existing facility electrical outlets to perform the work. However, the Contractor shall be responsible for any damages that may result from the operation of Contractor's equipment.

5.2 RECORDS, DOCUMENTS AND WORK PAPERS: The government will provide technical information, technical reference manuals and/or documents for shredding, placed in the contractor’s receptacles.

6.0 CONTRACTOR QUALIFICATIONS REQUIREMENTS

6.1 The Contractor shall be a trained and authorized technical service provider.

6.2 Contractor shall have successfully provided document destruction services to other commercial businesses or Government agencies of similar size and scope in the last five years and provide current references if requested.

6.3 In accordance with current Department of Defense (DOD) and Department of Homeland Security (DHS) requirements, performance of all work under this contract is restricted to US citizens and US nationals only. The Contractor shall provide proof of this requirement upon request of the TPOC.

6.4 Security Requirements: This contract does not require a security clearance level and clearance granted by the Defense Security Service (DSS). Should contractor personnel receive or suspect they have learned of classified information beyond their level of clearance, the Contractor shall identify and immediately report suspicions to the TPOC.

6.5 Conclusions: This project, all materials provided to the Contractor by the Government, test results, conclusions and recommendations obtained thereof from the Contractor shall be considered Government property. The information shall not be disclosed, copied, modified, used (except to fulfill contract requirements) or otherwise disseminated to any other person or entity at any time to include, but not limited to, inclusion ill any database external to the Government without the governments express consent.

7.0 PERSONNEL

7.1 The Contractor shall furnish sufficient personnel to perform all work specified within this PWS.

7.2 The Contractor is required to comply with Public law 105-270, Section 5 (2)(A). This law states that contractors will not perform inherently governmental functions. Section 5(2)(A) of this Public law defines the term “inherently governmental function” as “a function that is so intimately related to the public interest as to require performance by Federal Government employees.” Per Section 5(2)(B), inherently governmental functions include management of Government programs requiring value judgments, conduct of foreign relations, selection of program priorities, and the direction of intelligence and counterintelligence operations. Per Section 5(2)(C), inherent governmental functions DO NOT include, (i) gathering information for or providing advice, opinions, recommendations, or ideas to Federal Government officials or (ii) any function that is primarily ministerial and internal in nature.

7.3 During all hours of operation, all Contractor personnel shall wear pictured identification cards that identify the employee's name and the Contractor's business name, plainly visible in the upper chest area. Any special Government badges provided shall be worn and visible. All Contractor employees shall present a neat and clean appearance in accordance with generally accepted standards. The work leader shall be able to proficiently speak, read, write and understand English.

7.4 The Contractor shall not employ Government personnel (military or civilian) for performance of any work described in this PWS.

7.5 The Government reserves the right to direct the removal of any of the Contractor's personnel for misconduct or security reasons. Removal of the Contractor's employee(s) for reasons stated above does not relieve the Contractor from the PWS performance requirements.

7.6 The Contractors shall not provide personal services to NHCH under this PWS. If contract employees are directed by any government employee at any time to perform services not covered under this contract, the Contractor shall immediately notify the Contracting Officer (KO).

7.6.1 Contractor personnel shall not manage, supervise, direct, or task US military, DOD civilians or other personnel not associated with the Contractor while performing the tasks within this PWS.

7.6.2 Contractor personnel shall not make any commitment which commits the expenditure of US Government resources.

7.6.3 The Contractor performing services shall be required to comply with all US Navy and NHCH rules, regulations, and training that is applicable to conduct, safety, security, and procedures governing site entry and exit.

7.6.4 Contractor personnel shall not establish an employee-employer relationship with NHCH under this PWS.

8.0 ENTERPRISE –WIDE CONTRACTOR MANPOWER REPORTING

APPLICATION

8.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the PHNSY & IMF via a secure data collection site. Contracted services excluded from reporting are based on Product Services Codes (PSCs). The Excluded PSCs are:

W, Lease of Equipment;

X, Lease/Rental of Facilities;

Y, Construction of Structures and Facilities;

S, Utilities ONLY;

V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

9.0 WORKING HOURS: The Contractor shall perform services during regular working hours, which will consist of an 8-hour period, between 7:00 AM (0700)-3:30 PM (1530) Monday through Friday, excluding Federal holidays and weekends.

9.1 FEDERAL HOLIDAYS:

If the federal holiday falls on a Saturday, the holiday is observed on the preceding Friday. If the federal holiday falls on a Sunday, the holiday is observed on the following Monday.

10.0 POINT OF CONTACT:

10.1 Technical POC (TPOC):

Chris Ashby, 808.474.4242, ext. 91850, email christopher.j.ashby2.civ@mail.mil