N6829218RCDD011_SOW.docx
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- Dental Handpieces Repair
- Solicitation number
- N0025918Q0082
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| File | Type | Posted |
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| Handpiece_Inventory.xlsx | XLSX spreadsheet |
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DENTAL HANDPIECES REPAIR/REBUILD
STATEMENT OF WORK
1.0 INTRODUCTION
1.1 The contractor shall provide, in accordance with this statement of work, all services, materials and equipment necessary for the repair/rebuild of dental handpieces for the US Naval Hospital Yokosuka and branch Health Clinic/BHC Atsugi, Sasebo, and Diego Garcia.
1.2 During the term of this contract, the contractor shall provide, on behalf of the Government, the above mentioned services to hand pieces manufactured by StarDental, KaVo, Kerr, Palisades Dental, Densco, Anthogyr Endo, Acclean Hygienist, Branemark Impact, Mont Blanc Implant, Stelec Piezo, Endo Rotaries, and any other manufacture that may be purchased during the course of the contract.
2.0 SCOPE
2.1 The contractor shall provide, on an as needed basis, all labor and parts to perform all repairs/rebuilds on dental handpieces. Assure all repaired/rebuilt handpieces operate at their designed efficiency and capacity. The contractor will be compensated for all actual work performed within the contract period of performance.
2.2 The contractor shall be able to provide repair/rebuild service and parts on approximately 300 handpieces during the period of performance.
2.3 The period of performance will be 1 year from the effective date of the contract.
3.0 DUTIES
| 3.1 | The contractor shall perform service repair/preventive maintenance to industry standards. |
| 3.2 | Immediately upon contract award, the contractor shall provide the BIOMED Division of the Material Management Department an emergency telephone number. The contractor shall respond no later than two (2) hours after telephone notification Monday – Friday, hours of 0800 – 1500 Pacific time. |
| 3.3 | The contractor shall provide appliances via work performed at its own facility. The contractor shall provide services to U.S. Naval Hospital Yokosuka, Branch Health Clinic/BHC Atsugi, Sasebo & Diego Garcia |
| 3.4 | The contractor shall provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary. |
| 3.5 | Equipment improvements/modifications shall be made only upon approval and direction from the BIOMED Repair Division of the Material Management Department. |
| 3.6 | The contractor shall notify the BIOMED Repair Division immediately upon receipt of OEM or replacement parts/equipment safety recall notices. |
| 3.7 | The contractor shall insure that original design and functional capabilities will not be changed, modified, or altered unless the BIOMED Repair Division authorizes such changes in writing. |
| 3.8 | The contractor shall provide suitable original equipment manufacturer (OEM) recommended repair equipment/tools required for the satisfactory execution of all repairs made. |
| 3.9 | The contractor shall furnish only OEM-approved lubricants and lubricate wear points within the equipment. |
| 3.10 | The contractor shall have five (5) business days to process each case. The contractor shall include all shipping costs in its fee, using FEDEX or UPS Ground. Total turnaround time shall not exceed seven (7) business days. |
| 3.10.1 | CONTRACTOR NOTICE REGARDING LATE DELIVERY: In the event the contractor for any reason anticipates or encounters difficulty in complying with the agreement delivery schedule or date or in meeting any of the other requirements in this agreement, the contractor shall immediately notify the Contracting Officer in writing, giving the pertinent details. The data shall be informational only in character and its receipt by the Government shall not be construed as a waiver by the Government of any delivery schedule date of compliance with any other agreement requirement by the contractor, or of any other rights or remedies provided to the Government by law under this agreement. |
| 3.11 | On the first day of the agreement, the contractor shall provide copies of their schedule price list to Naval Hospital Yokosuka. The price list shall contain the pricing for all types of repair and maintenance normally performed throughout the life of a maintenance contract of this type. Each price list shall be current as of the effective date of the agreement. The price list shall represent the contractor’s fixed contract price. |
| 3.12 | Invoicing will be billed in Wide Area Work Flow (WAWF). |
| 3.13 | This agreement will become effective upon its execution. Either party may initiate agreement reviews and/or modifications whenever conditions warrant. Any changes, modification, or amendments shall be in writing and subject to the approval of both parties. The maximum period of performance for this agreement is set by the Contracting Officer. |
| 3.14 | The contractor shall make repairs to the extent necessary (as determined by inspection, tests or disassembly) to ensure a functional appliance that will efficiently serve its intended purpose. The contractor shall make all updates and changes necessary to resolve specific product reliability problems. Product upgrades, as defined as those changes that enhance or add product features, are not included. |
| 3.15 | NON-REPAIRABLE ITEMS: U.S. Naval Hospital Yokosuka will not be charged for the repair or items deemed unrepairable by the contractor. The item shall be returned to U.S. Naval Hospital Yokosuka for disposal/replacement. |
| 3.16 | The contractor shall extend to the Government all commercial warranties consistent with standard industry practices. |
| 3.17 | Parts/Supplies Quality: Parts and Supplies provided under the contract shall be new. |
4.0 PROCESS
| 4.1 | BIOMED and the Contractor will track every piece of equipment by serial number that is leaving the clinic for repair and ensure the at the same item with the same serial number is returned |
| 4.2 | Upon receipt of the handpiece(s) the contractor shall process each case within five (5) business days. |
6.0 REPORTING AND REPORTS
| 5.1 | The contractor shall provide an invoice slip of services rendered and completed. |
| 5.2 | The contractor or his representative shall complete the vendor report to include the following |
| 5.2.1 | Contractor name |
| 5.2.2 | Technician’s printed name, telephone number, and signature |
| 5.2.3 | Date and time of arrival |
| 5.2.4 | Equipment Code Number (ECN) and serial number |
| 5.2.5 | Time expended repairing/servicing |
| 5.2.6 | Labor hours |
| 5.2.7 | Rate |
| 5.2.8 | Summary of work performed |
| 5.2.9 | Acceptance by end-user (Government representative’s printed name and signature) |
| 5.3 | All service reports shall be submitted within 72 hours of completion of service. |
| 5.4 | Field service reports shall be e-mailed to: |
| 6.4.1 | usn.yokosuka.navhospyokosukaja.list.nh-yokosuka-med-repair@mail.mil |
5.5 Completed service reports are required prior to the acceptance of any invoice.
6.0 OTHER REQUIREMENTS
| 6.1 | Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service training for the above-mentioned handpieces, shall be employed in the performance of any and all work performed under this SOW. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division (BIOMED hereunder) for verification (if applicable). |
| 6.2 | Labor: All compensation for labor shall be included in the contract price. |
| 6.3 | Parts and Materials: All compensation for parts and materials shall be included in the contract price. |
| 6.4 | Shipping: All shipping costs shall be included in the contract price. |
| 6.5 | Parts/Supplies Quality: Parts and supplies provided under the contract shall be guaranteed to be equal in all respects, including performance, interchangeability, durability and quality to OEM parts when new or as presently recommended by the manufacturer. |
| 6.6 | Title to Equipment: The contractor shall not assume possession or control of any part of the equipment. The government retains ownership to title thereof. |
| 6.7 | Liability: The Government shall not be liable for any loss, damage, or delay due to any cause beyond its reasonable control including but not limited to, acts of Government, strikes, lockouts, fire, explosion, theft, floods, riots, civil commotion, war, malicious mischief or acts of God. |
| 6.8 | Government Personnel: US Naval Hospital Yokosuka employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of the contract unless agreed to in writing by the contractor. |
| 6.9 | Parts Availability: To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days. |
7.0 QUALIFICATIONS
7.1 The contractor shall ensure that only FULLY QUALIFIED AND CERTIFIED TECHNICIANS who have undergone thorough original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned devices shall be employed in the performance of any and all work performed under this contract. Upon request, the contractors shall provide training certificates (or notarized copies) to the BIOMED Division of the Material Management Department for verification. The highest standard of professional capability and technician workmanship is to be maintained throughout the life of the contract.
8.0 SHIPPING AND INVOICING INSTRUCTIONS AND PAYMENT FOR SERVICES/SUPPLIES
| 8.1 | Shipping address is: |
| 8.1.1 | DLA TROOP SUPPORT XDOCK WEST PROJECT |
ATTN: MEDICAL AIR BRIDGE (MAB)
TCN: N68292-8122-D011XXX/TAC NBCC
C/O CARDINAL HEALTH MPS DIST CTR
4551 E. PHILADELPHIA ST
ONTARIO, CA 91761
TEL: 1-909-974-3791
8.2 END USER ADDRESS:
8.2.1 US Naval Hospital Yokosuka
MATERIALS MANAGEMENT DEPT. BLDG E-18
BIOMED DIV.
PSC 475 Box 6
FPO AP 96350-1600
| 8.3 | Invoices for services rendered under this agreement shall be submitted electronically through Wide Area Workflow – Receipt and Acceptance (WAWF). |
| 8.4 | One or more separate invoices will be prepared per order. Do not combine the payment claims for supplies provided under this contract ordered through multiple orders within one invoice. |
| 8.5 | Back up documentation (such as delivery receipts, etc.) can be included and attached to the invoice in WAWF. Attachments created in any Microsoft Office product are attachable to the invoice WAWF. |
- End of Statement of Work -
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