N0024419Q0131_PWS_NATO_School_Support_REV1.pdf

Performance Based Statement of Work US Element NATO School Support

Energy Academic Group Naval Postgraduate School

1.0 Background/Introduction:

The Naval Postgraduate School’s (NPS) collaboration with the Academics Department (ACAD) of the NATO School Oberammergau (NSO) provides new, robust, and challenging educational and research opportunities to NPS’s faculty, thereby enhancing the value of learning taking place at the school, while also improving relationships overseas and assisting partners in achieving success. This program meets an urgent need within NATO for education to the alliance and its partners in the areas of emerging security challenges including cyber and energy security. NSO ACAD requires the support of NPS to meet this need with top-notch academic rigor. This program also acts as an excellent marketing opportunity for NPS’s full time degree programs to the international student population attending courses at the NATO school. NSO provides a unique gateway to expand NPS programs into Europe, allowing NPS to reach both the large number of U.S. military and civilian personnel stationed in the European AOR, as well as international students from partner and allied nations. The student population reached in this short course manner includes those who would otherwise be unable to participate in NPS short courses due to the prohibitive cost of travel to the U.S. Additionally, the distance, time difference, number and nature of coordination tasks and working practices between NSO and NPS are so great that it is required to have one full-time resource dedicated to the NPS courses offered at NSO and acting in the capacity as NPS Course Director.

2.0 Scope:

Contractor support is needed to provide expertise as a course director, with program coordination, and research support for NPS in its activities related to its collaborative agreement with ACAD NSO. Contractor will work to build capacity and operational capability for NPS in areas of interest between NPS and ACAD NSO; currently in the areas of Cyber and Network Security, International Maritime Security, Energy Security, Defense Analysis, Hybrid Distributed Learning Education, or as deemed necessary.

The NPS Course Director will provide program coordination and research support on tasks and subjects pertaining to the NPS/NSO collaboration as needed, including collaboration and coordination with the faculty and staff at the NSO relating to the NPS courses, collaboration and coordination with the NPS faculty and staff delivering the courses at NSO, development of course documentation, scheduling and coordinating logistics for courses, achieving NATO/ACT Course Accreditation for the courses, developing support for coursework within NATO HQ, military commands, and other sources of advocacy, and resolving student issues for upcoming courses. Contractor will work to build operational capacity for NPS faculty, NSO, other sponsors, and partners in support of NPS’s program work.

The program will have 10 courses annually. COR will provide the schedule one month before the first course begins.

3.0 Tasks: Contractor will provide support on-site at NSO in Oberammergau, Germany.

The contractor shall perform the following tasks as follows:

3.1 Collaboration with NATO ACT and NPS COR to determine the process and documentation required to achieve NATO

Accreditation of NPS coursework, then completing the required process and documentation in the areas of:

3.1.1 Cyber and Network Security

3.1.2 International Maritime Security

3.1.3 Energy Security

3.1.4 Defense Analysis

3.1.5 Other programs and coursework as needed

3.2 Onsite management, coordination, and oversight of 10 NPS-delivered courses. The course topics required are, Cyber Security, Maritime Security, Energy Security. Other course topics may be needed including, Network Security, Network Vulnerability, Incident Handling & Disaster Recovery Course, Traffic Analysis, Introduction to Maritime Security and Principles of Reverse Engineering).

3.3 Develop and administer course evaluation forms, compile results for each course administered, and report to both NPS Technical Point of Contact and ACAD NSO Leadership after every course completion.

3.4 Maintain and archive all related project documents – organize and edit as necessary including course statistics, student lists (including student contact details), feedback and evaluation statistics, and other details as needed for the program

3.5 Provide regular status reports to the NPS Contracting Officer’s Representative (COR) and ACAD NSO leadership.

3.6 Program management and administrative support for the NPS delivered courses at NSO to include establishing Energy related course plans, scheduling courses, determining the required tasks and steps for execution of each course, and determine the required milestones as needed.

3.7 Collaborate with NPS COR to accomplish project goals, objectives, and monitor the status; assist the NPS and ACAD NSO faculty and staff involved in each course with milestones to meet the course delivery plan as required.

3.8 As needed, support of all NPS and ACAD NSO initiatives and events, and travel to event sites for on-the-ground coordination and support.

3.9 Provide timely monthly reports to NPS COR on status of taskings, deliverables, course scheduling, and statistics.

3.10 Make course preparations which include: classroom scheduling, coordinating student access to NATO School

Oberammergau (NSO) campus, setting up student accounts, communicating with students about travel, accommodations and course schedule.

3.11 Coordinate with NPS instructors regarding scheduling and access to NSO campus.

3.12 Liaise with NSO leadership and administration on scheduling, students, seat allocation, and student admin issues.

3.13 Brief the courses to the annual scheduling conference to answer any questions about course content and programming

3.14 Schedule and de-conflict all instructors, classrooms, course schedules with NSO and NPS instructors.

3.15 Be familiar with all Energy curricula related course materials and requirements and ensure that Energy curricula related handouts, reading assignments, books, certificates and other materials are prepared in advance of the Energy related course(s) and available in a timely manner for students.

3.16 During “in-residence” courses, be on-site to ensure any course or student issues are handled effectively and in accordance with NSO policy and the NSO/NPS Partnership Agreement.

3.17 Draft course feedback documents for each of the 10 Energy curricula related courses; collect student feedback, and compile this into a feedback spreadsheet provided to NSO Leadership, NPS COR, and NPS Instructor. Highlight and recommend areas for course and program improvement in a summary report.

3.18 Evaluate course delivery and manage the professional development of the instructors. Specifically, monitor the instructor training program and deliver against the NSO Quality Assurance processes for all Departmental staff and manage the academic course content.

3.19 Represent the NATO School at NATO / International conferences, symposia, working groups, and exercises as required to ensure operational currency.

4.0 Deliverables: The contractor shall be responsible for providing the following deliverables:

4.1 Documentation required to achieve NATO Accreditation of NPS coursework.

4.2 Energy curricula related course scheduling/layout plans.

4.3 Energy curricula related course evaluation forms.

4.4 Energy curricula related project documents (including: course statistics, student feedback and evaluation statistics).

4.5 Monthly status update reports on tasking, deliverables and course scheduling and statistics.

4.6 Energy curricula related course feedback spreadsheet, with a summary report highlighting suggestions for course/program improvement.

4.7 Energy curricula related course delivery evaluation forms.

Performance Measurement - Quality Assurance Plan

Task What will be inspected Acceptable Quality Level (AQL)

Method Frequency

All Tasks

A status report of all tasks assigned to the contractor will be submitted to the NPS Technical Point of Contact in the form of a monthly status report

A standard format for the report should be developed and maintained. The report should be completed without errors and sent on time each month.

Via email to NPS

COR

Monthly

Method Frequency

3.1 Documentation required to

achieve NATO Accreditation of

NPS coursework

Documents submitted in the correct format, completed with the required information, and submitted according to the deadlines set by

NATO ACT

Oversight by NPS COR. COR will review the NATO ACT Accreditation documents

Once per program

3.3 Course evaluation forms, results

for each course administered, and a summary report after every course

Via email to NPS Technical Point of

Contact and USENS Leadership

As appropriate, after the completion of every course

3.4 Archived copies of project

documents –including course statistics, student lists and evaluation statistics

Via email to NPS Technical Point of

Contact and USENS Leadership

As appropriate, after the completion of every course

3.5, 3.9

Monthly status reports on status of tasking and deliverables

Meet COR guidance Via email to NPS Technical Point of

Contact

Monthly

3.6, 3.10

Energy curricula related classroom and course scheduling/layout plans

Meet COR guidance

Via email to NPS Technical Point of Contact and NSO Leadership

As appropriate, prior to the beginning of every course

3.15 Energy curricula related self-developed course material, including handouts, reading and assignments

A standard format for the report should be developed and maintained; the report should be completed without errors and sent on time each month.

Via email to NPS Technical Point of Contact

Before the start of each course.

Method Frequency

3.17 Course feedback from students, compiled in a spreadsheet;

Summary report highlighting and recommending areas for course and program improvement.

A standard format for the report should be developed and maintained; the report should be completed without errors and sent on time each month.

Provide spreadsheet to NPS EAG Leadership, NPS COR and NPS Instructor via email.

After completion of each course.

3.18

Course delivery evaluations

A standard format for the report should be developed and maintained; the report should be completed without errors and sent on time each month.

NPS COR review After completion of each course.

If performance falls below the AQL defined above, the Contracting Officer’s Representative (COR) shall document the instance(s), coordinate with the Contracting Officer and advise the Contractor. The Contractor will be requested to review the documentation and provide a written response on how performance will be corrected in the future. Re-performance of any work for failure to perform in accordance with the specified AQL or task requirement shall be completed at the Contractor’s own expense and at no additional cost to the Government.

5.0 Minimum Technical Requirements:

Minimum qualifications:

• Current work authorization for the European Union is required.

• Minimum 5 years of experience with project support, coordination, and managing the development and delivery of academic courses.

• A minimum of 3 years of experience working in a NATO academic planning and programming environment is preferred

• Knowledge of the military education and training working environment is required.

• At least 3 years of experience working with the NATO ACT course accreditation process.

• Experience maintaining and promoting working relationships with research and educational organizations across NATO and other international and national institutions is required.

• Minimum of 5 years of government-related experience is preferred.

• Working knowledge of the NSO/NPS partnership is preferred.

• Contractor personnel shall be within commutable distance of Oberammergau, Germany.

• Fluency in at least one European language other than English is required.

• English fluency is required.

• Working knowledge of the Microsoft Office Suite.

6.0 Period of Performance:

The workload requirement for this project will entail 40 hours/week.

Contractor will provide support (est. 1,040 hours per half year) for a total of 6 months. Contract will include nine 6-month options. Total POP including options: 6/1/2019-6/1/2024.

• Contracted period: POP 06/1/2019-12/1/2019

• Option period one POP 12/2/2019-06/1/2020

• Option period two POP 06/2/2020-12/1/2020

• Option period three POP 12/2/2020-06/1/2021

• Option period four POP 06/2/2021-12/1/2021

• Option period five POP 12/2/2021-06/1/2022

• Option period six POP 06/2/2022-12/1/2022

• Option period seven: POP 12/2/2022-06/1/2023

• Option period eight POP 06/2/2023-12/1/2023

• Option period nine: POP 12/2/2023-06/1/2024

7.0 Place of Performance:

Contractor will work onsite at NSO, Am Rainenbichl 54, 82497 Oberammergau, Germany. Office space and equipment will be provided. Relocation expenses are not authorized.

8.0 Government Furnished Property:

8.1 The government shall provide appropriate office space, supplies and equipment to perform tasks at any time the Contractor is on location at NPS.

8.2 USENS will provide appropriate office space, supplies, and equipment to perform tasks any time Contractor is on location at NSO.

8.3 Any applicable documents that are authorized for use in performance of these services shall be provided, in accordance with security and contract terms and conditions.

9.0 Work Week and Hours of Operation:

The Contractor shall provide services during normal working hours excluding federal holidays. Normal working hours are 0800- 1630, Monday through Friday, unless requirements dictate otherwise. Exceptions can be permitted by the COR upon request and at the COR’s discretion.

Following is a list of holidays observed by the Government.

Name of Holiday Time of Observance

New Year’s Day 1 January Martin Luther King Jr. Day Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

If any of the above holidays occur on a Saturday or a Sunday, then such holiday shall be observed by the Contractor in accordance with the practice as observed by the assigned Government employees at the using activity

10.0 Travel:

Travel is not anticipated for this contract.

11.0 Transition Activities:

It is essential to the Government that services required under this PWS are performed without interruption. At the conclusion of any performance period, including option periods or extensions, the services provided under this PWS may be awarded to another contractor. The contractor in place shall be required to assist in the transition activities.

12.0 Security Requirements:

Unclassified

Contractor personnel performing work under this contract must have a N/A at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254. Contractor Key Personnel must be U.S. Citizens.

Contractors performing on this contract are required to familiarize themselves with, and participate in, the Naval Postgraduate School’s OPSEC program. Must be familiar with and comply with NPSINST 3432.1B, the NPS Critical Information List, DOD Directive 5205.02E and their applicable references. The contractor will be required to complete OPSEC and counter-intelligence training within 30 days of beginning the work, or provide proof of OPSEC and counterintelligence training completed within the previous 12 months. The contractor may not publicly release any information about developmental work or curriculum at NPS without prior written approval from the Principal Investigator (PI).

13.0 Human Subject Research:

Contractor personnel performing work under this contract may not support, advise, or conduct research involving human subjects.

If at any time during the period of performance of this contract the tasks involve human subject research, the Contractor shall immediately notify the Contracting Officer. The contract must be amended in accordance with DoDD 3216.02 and DFAR 252.235-7004 in the event human subject research is proposed.

14.0 Privacy Act Statement:

“Pursuant to Title 5 United States Code 552a(m)(l), the contractor and all employees of the contractor working under this contract are required to comply with the requirements of 5 U.S.C. 552a (“The Privacy Act of 1974”).”

15.0 Identification of Contractor Employees:

In accordance with DFAR 211.106, there shall be a clear distinction between Government employees and service contractor employees. Service contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel. Contractor personnel will be required to obtain and wear badges or other visible identification for meetings with Government personnel to provide a clear distinction between service contractor employees and Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

16.0 Non-Personal Services Statement:

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will insure that employees properly comply with the performance work standards outlined in the SOW. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

17.0 NAVSUP 5252.204-9400 Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information (July 2013)

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006

– “DoD Implementation of Homeland Security Presidential Directive – 12 (HSPD-12)” dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher level investigation than the National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a SSBI suitable for High Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date.

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Navy Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE DUTIES Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes contractor employees under this contract as Non-Critical Sensitive [ADP/IT- II] when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The NACLC consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

• SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Navy Command Security Manager. The Navy Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy may render the contractor employee ineligible for the assignment. An unfavorable determination made by the Navy is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Navy Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Navy Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NONSENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc.) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

• Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08- 006 or its subsequent DoD instruction) and

• Must have a favorably completed National Agency Check with Written Inquiries (NACI) including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

• SF-85 Questionnaire for Non-Sensitive Positions

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM.

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date. In order to maintain access to required systems, the contractor shall ensure completion of annual Information Assurance (IA) training, monitor expiration of requisite background investigations, and initiate reinvestigations as required.

* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.