4.02_N0018919Q0387.pdf

(N70272) NCTAMS LANT

C. JENSEN

9625 MOFFETT AVE

NORFOLK VA 23511-2784

TEL: 757-443-9063 FAX:

REQUEST FOR QUOTATIONS

(THIS IS NOT AN ORDER) 1

PAGE OF PAGES

1. REQUEST NO. 2. DATE ISSUED RATING

N0018919Q0387 08-Aug-2019

5a. ISSUED BY

8. TO: NAME AND ADDRESS, INCLUDING ZIP CODE

IMPO RTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this

Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State, and local taxes)

ITEM NO.

(a)

SUPPLIES/ SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e) (f)

SEE SCHEDULE

AMOUNT

% No. %

NO TE: Additional provisions and representations [ ] are [ ] are not attached.

13. NAME AND ADDRESS OF QUOTER (Street, City, County, State, and ZIP Code)

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

15. DATE OF

QUOTATION

16. NAME AND TITLE OF SIGNER (Type or print) ( Include area code)

TELEPHONE NO.

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 18 (REV. 6-95)

PREVIOUS EDITION NOT USABLE Prescribed by GSA

FAR (48 CFR) 53.215-1(a)

THIS RFQ [ ] IS X[ ] IS NOT A SMALL BUSINESS SET-ASIDE

6. DELIVER BY (Date)

SEE SCHEDULE

AND/OR DMS REG. 1

UNDER BDSA REG. 2

4. CERT. FOR NAT. DEF.3. REQUISITION/PURCHASE

REQUEST NO.

NAVSUP FLC NORFOLK CONTRACTING

NORFOLK OFFICE

ATTN: R KARKANE

1968 GILBERT STREET STE 600

NORFOLK VA 23511

9. DESTINATION (Consignee and address, including ZIP Code)

7. DELIVERY

[ ]X FOB

DESTINATION

[ ] OTHER

(See Schedule)

23-Aug-2019(Date)

PLEASE FURNISH QUOTATIONS TO THE ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS:10.

757-443-2092RACHEL E. KARKANE

(Name and Telephone no.) (No collect calls)5b. FOR INFORMATION CALL:

d. CALENDAR DAYSc. 30 CALENDAR DAYSb. 20 CALENDAR DAYS12. DISCOUNT FOR PROMPT PAYMENT a. 10 CALENDAR DAYS

N0018919Q0387

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Base Year - LANT Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

FOB: Destination

PSC CD: D399

NET AMT

0002 12 Months Base Year- NAPLES Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

0003 12 Months Base Year- BAHRAIN Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

0004 12 Months Base Year - SAN DIEGO Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

0005 12 Months Travel In Support of Base Year

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

1001 12 Months Option Year One - NCTAMS LANT Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

1002 12 Months Option Year One - NAPLES Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

1003 12 Months Option Year One - BAHRAIN Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

1004 12 Months Option Year One - SAN DIEGO Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

1005 12 Months Travel In Support of Option 1

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

2001 12 Months Option Year Two - NCTAMS LANT Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

2002 12 Months Option Year Two - NAPLES Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

2003 12 Months Option Year Two - BAHRAIN Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

2004 12 Months Option Year Two - SAN DIEGO Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

2005 12 Months Travel In Support of Option 2

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

3001 12 Months Option Year Three - NCTAMS LANT Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

3002 12 Months Option Year Three - NAPLES Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

3003 12 Months Option Year Three - BAHRAIN Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

3004 12 Months Option Year Three - SAN DIEGO Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

3005 12 Months Travel In Support of Option 3

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

4001 12 Months Option Year Four - NCTAMS LANT Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

4002 12 Months Option Year Four - NAPLES Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

4003 12 Months Option Year Four - BAHRAIN Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

4004 12 Months Option Year Four - SAN DIEGO Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

4005 12 Months Travel In Support of Option 4

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

5001 6 Months 52.217-8 - NCTAMS LANT Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

5002 6 Months 52.217-8 - NAPLES Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

5003 6 Months 52.217-8 - BAHRAIN Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

5004 6 Months 52.217-8 - SAN DIEGO Labor

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

5005 6 Months Travel In Support of FAR Clause 52.217-8

FFP

Operation and maintenance of ANCC/ATC systems in support of the PWS.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

FOR AUTOMATED NETWORK CONTROL CENTER (ANCC) SYSTEM AND

AUTOMATED TECHNICAL CONTROL (ATC) SYSTEM TECHNICAL AND

OPERATIONS SUPPORT

1.0 INTRODUCTION

The Naval Computer and Telecommunications Area Master Station, Atlantic (NCTAMS LANT)

Norfolk, VA; Naval Computer and Telecommunications Station (NCTS) Naples, Italy; and

NCTS Bahrain provide classified and unclassified voice, messaging, data and video to ships, submarines, aircraft and ground forces operating worldwide in support of Naval and joint missions.

Each station/site or sub-organizational station operate either an Automated Network Control

Center (ANCC) or Automated Technical Control (ATC) system – these systems provide automated serial patching and testing capabilities in the Technical Control Facilities (TCF) at each of these stations/sites. The official nomenclature of the ANCC is AN/FSQ-220 and

AN/FSQ-222 for the ATC. The manufacturers of the ANCC and ATC systems are OnPath and

Datacomm Management Sciences Inc. (DMSI), respectively. Both manufacturers no longer support these systems; the systems are operated and maintained in an end-of-life status with Tier

2 support from SPAWARSYSCEN Atlantic PMW-790 through at least FY22. The ANCC system is operated at 3 sites: NCTAMS LANT Norfolk and NCTS Naples. ATC system is operated at NCTS Bahrain. Refer to Technical Exhibit 2 (at end of this document) for equipment list by location.

The ANCC/ATC is designed to facilitate connections between multiple systems including classified and unclassified voice, video, and data networks. All four stations have a requirement for contractor technical support to operate and maintain the ANCC and ATC systems. PMW-790

Tactical Switching (TSw) will remain the system owner and will provide Tier 2 support;

therefore, life-cycle sustainment and technical refresh requirements are not within the scope of this PWS.

2.0 SCOPE OF WORK

The Contractor shall provide on-site Operation & Maintenance (O&M) for either the ANCC or the ATC (depending on location) systems/switches to include all related ANCC/ATC devices attached to the main ANCC/ATC switches required to complete circuit connections. Operations of the ANCC/ATC include provisioning, monitoring, patching, or troubleshooting systems devices and components. Maintenance of the ANCC/ATC includes any measure to keep the equipment in working order per guidelines provided by the technical manuals. The Contractor shall spend 100% of the time during a 40-hour work week performing ANCC/ATC O&M or circuit-related/troubleshooting actions.

After-hours response time is as follows: 30-minute call back response and two hours’ on-site requirement.

The Contractor shall be responsible for complying with all applicable Federal Acquisition

Regulations (FAR), Defense Federal Acquisition Regulations (DFAR) as well as all local site

Standard Operating Procedures (SOP) and instructions provided to the contractor at commencement of work onsite.

The objective of this PWS is to provide full-time on-site personnel with technical background, qualifications, and expertise to support the ANCC/ATC systems at NCTAMS LANT Norfolk, NCTS Naples and NCTS Bahrain.

The technical efforts expended by the Contractor to perform includes all work specified in this

Performance Work Statement (PWS). This effort includes providing qualified personnel capable of obtaining and keeping the proper clearance (PWS Paragraph 4.2 and/or DD Form 254 Block

13 to be provided post award), providing proper supervision, and providing the requirements to follow industry accepted methodologies and standard business and industry practices. The effort is further characterized by the Contractor using effective and efficient methods, and demonstrating sound cost control technologies. In addition, the Contractor shall be expected to perform these duties with minimal Government guidance. It is the Contractor’s responsibility to follow the guidance provided in this PWS to ensure consistent, reliable service for referenced communications systems.

3.0 TECHNICAL REQUIREMENTS

This contract provides operations, maintenance, monitoring, management and related support of

Information Technology (IT), and Cybersecurity for the ANCC and ATC systems.

3.1 ANCC/ATC Support

Support shall include the following:

• The Contractor shall operate and maintain the ANCC/ATC systems in good working order.

This includes weekly system backups and daily log reviews. Any deficiencies, anomalies, or issues with the operations of the ANCC/ATC should be reported to the government per site instructions.

• The Contractor shall assist, and monitor station personnel in the operations of the ANCC/ATC system and associated equipment. Government personnel will routinely operate the ANCC/ATC to establish/disestablish circuits.

• The Contractor shall provide technical assistance with the development and updating of site-specific records of all circuits and equipment that connect to the ANCC/ATC including the development of local Standard Operating Procedures (SOP) related to ANCC/ATC operations, maintenance, and troubleshooting.

• The Contractor shall coordinate with local government lead for the installation by others, of the integration, testing, operation, and maintenance of new equipment and/or systems as well as identify discrepancies and work with fleet support personnel for problem resolution. The integration of new equipment must include proper timing interfaces between newly installed equipment as it relates to ANCC/ATC interoperability.

• The Contractor shall assist with configuration management documentation and provide technical assistance for the installation of new circuits and systems to include documenting shore installations as they apply to the ANCC/ATC system.

• The Contractor shall be available/on call 24/7 for emergency maintenance actions for

ANCC/ATC switching equipment problems determined by authority to be beyond the scope of station maintenance personnel, to respond within 30 minutes by telephone, and be physically on-site within two (2) hours.

• The Contractor shall report the ANCC/ATC system for Information Assurance Vulnerability

Management (IAVM) Patches & Compliance Reporting, which includes these specific actions:

1. Identify IAVM Patch Location, Method, & Instructions.

2. Download IAVM Patch from SAILOR & Implement on each workstation.

3. Enter QTY of Systems Compliant.

4. Critical: Report Site IAVM Compliance via VRAM.

• The Contractor shall construct new cables and connectors (e.g., RS-530, RS-232, etc.) as required to connect/troubleshoot and establish new circuit requirements as needed to include actions required to implement DISA Telecommunication Service Orders (TSO) for newly engineered and/or modified circuits.

• The Contractor shall ensure that there are no scheduled interruptions of service without prior authorization from the site representatives. All ANCC/ATC work shall be scheduled to avoid interference with mission requirements or scheduling.

• The Contractor shall maintain a baseline inventory of system components including spare parts and system deficiencies. Contractor shall notify site reps when additional parts and materials are required. Inventory shall be submitted to the site rep via designated management structure, as directed. Defective and replacement spares shall be handled at sites’ discretion. The

Material/Hardware requirements referenced in PWS paragraph 9.8 may be utilized to procure incidental materials needed to connect circuits on the ANCC/ATC systems, such as 12-pair twisted/shielded communications cable, Amphenol connectors/pins, cable tie wraps, cable labels, etc. (See also Section 9.8.)

• The Contractor shall ensure all work to be performed in conjunction with this contract shall be in accordance with the appropriate applicable documents and tech manuals. The work shall also comply with all Federal, International, and U.S. Navy policies and regulations applying to telecommunication and electrical installations including the National Electric Code (NEC), International Telecommunications Union–Telecommunications Standardization Sector (ITU-T), Federal Communications Commission (FCC) rules and regulations, American National

Standards Institute (ANSI) standards, National Fire Protection Association (NFPA) codes and standards, National Electrical Safety Code (ANSI C2).The Contractor shall stay in conformity with changing or evolving standards.

• The Contractor shall provide O&M ANCC On-the Job Training (OJT) that includes specialized and formal training for all site technical personnel. The training program will also include the full utilization of Job Qualification Requirements (JQRs), and training Standard Operating

Procedures (SOPs) to ensure all personnel are properly trained to operate, maintain and administer the ANCC/ATC systems. Training shall include, but is not limited to, training of operations, maintenance, and database management/administration for the ANCC/ATC systems.

• Record and maintain documentation of system anomalies or enhancements and liaison with

Fleet personnel on issues relative to ANCC/ATC equipment/system performance.

• Provide technical assistance on the verification of proper integration, operation, and troubleshooting of new and installed baseband equipment to include multiplexers, cryptographic

(where required), and other terminal equipment that interface with the ANCC/ATC.

• Report all major and minor problems or outages to site Representative(s) in accordance with section 3 of document identified above and in Paragraph 10.0 of this PWS.

3.2 Optional Location/Site Requirements: There are three (3) optional site requirements that may be executed at the discretion of the Government; NCTS Naples, Italy and NCTS Bahrain. The

Government reserves the right to exercise the optional sites on a site by site basis for a full

Period of Performance or portions of a Period of Performance.

4.0 CONTRACTOR PERSONNEL REQUIREMENTS

4.1 Minimum Staffing During the Life of the Contract; The Contractor shall maintain, throughout the life of the contract, personnel with qualifications and skills to manage, maintain, and operate the ANCC/ATC systems in accordance with this PWS.

Historically, one (1) Full-Time Equivalent (FTE) position per site has been used for the purposes of this requirement.

Labor category/personnel proposed by the contractor shall constitute the required minimum skill sets during the life of the contract.

If due to vacation, sick leave, travel, or training the assigned technical representative is unable to perform their duty at the site, a secondary technical representative shall be provided within three

(3) days to perform their task at no additional cost to the Government.

4.2 Contractor Personnel Security Clearance Requirements: U.S. citizenship is required of all

Contractor personnel.

A Top Secret security clearance is required for Contractor personnel at NCTAMS LANT

Norfolk, VA; NCTS Bahrain and NCTS Naples.

Clearances are IAW DD Form 254 Block 13. The DD Form 254 will be coordinated with the customer post award. Foreign Nationals shall not be permitted on the contract. The Contractor shall take appropriate precautions to prevent security violations, ensure possible compromises are reported in a timely manner.

4.2.1 Joint Personnel Adjudication System (JPAS): Contractor shall send and ensure proper clearance is reflected in the (JPAS) prior to Contractor personnel requesting access to restricted/classified spaces. Contractor shall send visit requests to appropriate site. (reference DD

Form 254 Block 13 post award)

4.3 Contractor’s Quality Control (QC) Program: The Contractor shall provide and maintain one

(1) inspection system and quality control program within two weeks of start of full performance, covering all the sites and services under this PWS acceptable to the Government. The design of the inspection system is left to the Contractor's discretion, as long as it relates to the

Government's quality assurance program and provides the desired quality control. The plan will be approved a Client Representative. A copy of the QC Plan shall be kept on site and available to the Government upon request.

4.3.1 Quality Control Plan Specifics: The design of the inspection system is left to the

Contractor's discretion, so long as it provides the desired quality control in maintaining systems, equipment and circuits to comply with technical standards within the documents listed in Section

6.0 Applicable Documents. The Client Representative and designated site representatives will review and respond to the plan (See also Section 10.0). The plan shall provide the Contractor’s detailed management, organization and operational plans for a continuously conducted performance monitoring program for all systems, equipment and circuits to ensure high quality customer services by detection and correction of degradation before service interruptions occur.

The plan shall include as a minimum:

A. A description of the inspection system that will be used to monitor and check the services required by this PWS. The description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors.

B. A description of the methods to be used for identifying and preventing defects or unscheduled outages of service performed.

C. A description of the records to be kept to document configurations changes, inspections, and corrective or preventive actions taken.

D. Compliance with Information Assurance (IA) and personnel security requirements.

4.3.2 Quality Control Plan Periodic Review: The Contractor shall update and revise the plan as necessary. The plan shall become the property of the Government upon contract completion.

4.4 Government's Quality Assurance Surveillance Plan (QASP): The Government will monitor the Contractor’s performance by the use of a Government Quality Assurance Surveillance Plan

(QASP), which will be provided by the GSA Contracting Officer. Government Contracting

Officer Representatives (CORs) and Client Representatives will be assigned responsibilities and duties of interfacing with Contractor personnel in providing the necessary oversight and monitoring of the Contractors performance as identified in the QASP. See Section E for more detailed information.

4.5 Non-Disclosure Statement: Contractor shall be required to sign non-disclosure statement.

4.6 Risk Mitigation Plan: The Contractor shall provide and maintain a Risk Mitigation Plan, covering the services under this PWS and the factors which contribute to the success or failure within 14 calendar days of start of full performance. The Plan is to include vulnerability analyses and is to outline risk mitigating actions and techniques required by the Contractor, the

Government, and other parties. The plan shall coordinate with the above quality assurance plan

(See also Section 10.0).

5.0 ADMINISTRATIVE REQUIREMENTS

5.1 General: The Contractor shall be responsible for its own administrative requirements such as correspondence, typing, and photocopying. The site shall be manned by a fully qualified person to respond to normal and emergent tasking within the guidelines of Acceptable Quality Levels specified in the Government’s QASP, complying with all safety and security requirements. The

Contractor shall be responsible for all damages caused by the intentional or negligent activity of its employees. The report of damages shall be submitted to the COR in writing within two working days of the occurrence of damage.

5.1.1 Foreign Clearance Guide (FCG). Foreign Clearance Guide: The Contractor shall be responsible for meeting all requirements of the FCG for personnel assigned to this contract.

Information on the FCG may be found at https://www.fcg.pentagon.mil/. The Contractor shall track each employee’s progress in the completion of the requirements in the FCG on an Excel spreadsheet and present it to the Government when requested.

5.1.2 DoD Contractor Personnel Office (DOCPER) Online Contractor Processing System

(DCOPS): The Contractor shall use DCOPS for personnel assigned to Italy. This is a requirement of the Italian Government to allow contractors to work in Italy. Personnel assigned to the contract will be required to upload a copy of their job offer letter, passport page that contains their photograph, resume, and job description that matches the DCOPS database into the system. NCTAMS will review the information and forward to the DOCPER office if correct and complete. The DCOPS system web address is https://wr.acpol.army.mil/dcops-user/. Note that the DCOPS user manual can be accessed from this address also by clicking on “DCOPS User

Manual” from the opening screen.

5.2 Non-disclosure: This PWS, including all attachments, contract data, and data generated by

Contractor or subcontractor(s) incidental to performance are subject to the restrictions set forth at

DFARS 252.204-7000.

5.3 Standards of Behavior: Contractor personnel shall present a neat, clean, and professional appearance as generally observed in a professional setting and shall adhere to the US Navy no smoking policy. Smoking is allowed only in designated areas.

5.4 Workspace. Contractor shall maintain assigned workspaces in a clean, neat, and orderly manner. The workspace should be free of dust/dirt and be uncluttered.

5.5 Personnel Removal. Government rules, regulations, laws, directives, and requirements which are issued during the contract term relating to law and order, installation administration, and security on the installation shall be applicable to all Contractor employees or representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements may result in the command removing personnel from the site. Removal of employees under these circumstances does not relieve the Contractor from the obligation to perform under this PWS.

5.6 Removal by Contracting Officer. The GSA Contracting Officer may require the Contractor to remove any employee working under this contract from the installation for conduct determined to be contrary to good order, discipline, or installation security. Removal of employees under these circumstances does not relieve the Contractor from the obligation to perform under this

PWS.

5.7 Removal by Commanding Officers. The Commanding Officers at the sites may require the

Contractor to remove any employee working under this contract from the installation for conduct https://www.fcg.pentagon.mil/ https://wr.acpol.army.mil/dcops-user/ determined to be contrary to good order, discipline, or installation security. Removal of employees under these circumstances does not relieve the Contractor from the obligation to perform under this PWS.

5.8 Transition Plan - Phase-In/Phase-Out and Manning Provisions. The performance period for the incumbent (outgoing) contractor concludes 24 SEP 2019. The phase-in period allows

Contractor personnel to familiarize themselves with site equipment configuration and receive on-the-job familiarization training in standard procedures for performing tasks described in the

PWS. At the end of the phase-in period, the functions identified in the PWS will be turned over to the Contractor to provide a work force that is fully qualified and capable of performing all work required under this PWS.

5.8.1 Transition Plan - Phase-In: The Contractor shall conduct phase-in of ten (10) work days, and complete phase-in prior to full performance. During the Phase-in period, the incumbent

Contractor shall retain O & M responsibilities. The Contractor’s phase-in plan shall be submitted for evaluation in the Contractor’s proposal. The phase-in shall require coordination with the incumbent Contractor for acceptance of the requirements. The Contractor shall perform a joint inventory of Government Furnished Property (GFP) with the incumbent Contractor and the designated site representative. All discrepancies and problems shall be noted and submitted to the site representative for resolution. In no instance will the incoming Contractor be held liable for any discrepancy and problem noted. It is the sole responsibility of the outgoing Contractor and/or Government to rectify the noted discrepancies or problems to the satisfaction of the COR and/or Client Representative. All discrepancies shall be noted and submitted to the COR for resolution. A joint inventory of equipment and spares will be conducted with a Government site representative, the incoming and outgoing Contractors. GFP/GFE not accepted by the in-coming

Contractor becomes the responsibility of the exiting Contractor to turn-in to the Government.

5.8.1.1 Contractor Personnel Exempted From Phase-in: Personnel who are currently employed by the Government or its Contractor work force and already working at the facility, but have been hired by the new Contractor, may be exempted from participating in the orientation/phase-in period upon written request and approval from the Contracting Officer. All requests for exemption shall be submitted by the Contractor to the Contracting Officer's Representative

(COR), who shall review the list and forward it to the Contracting Officer for a determination.

The Contracting Officer, or delegated representative, will make the final determination and issue approval or disapproval thereof. The request shall include, but not be limited to, a list of nominees for exemption, their titles, current positions with the U.S. Government or its

Contractor work force, and reason for requested exemption. Requests for exemption shall be submitted in sufficient time for the request to be denied or granted prior to the date required to report on site.

5.8.1.2 Incoming Contractor Personnel: During the turnover period, the incoming Contractor is responsible for making all necessary preparations for full performance, including obtaining country and theater entry clearances (if required), favorably adjudicated personnel security background investigations, security indoctrination briefings, and Defense Cyber Workforce

(DCWF) certifications. All necessary credentials for employees to enter the facilities will be coordinated with the site representative and the Command Security Manager. Personal ID’s including valid passports (where required) will be maintained at the responsibility of the incoming Contractor. As previously stated, the phase-in period allows Contractor personnel to familiarize themselves with site equipment configuration and receive on-the-job familiarization training in standard procedures for performing tasks described in the PWS. At the end of the phase-in period, the functions identified in the PWS will be turned over to the Contractor to provide a work force that is fully qualified and capable of performing all work required under this PWS.

5.8.1.3 Conducting the Turnover: All orientation/phase-in/turnover period activity will be conducted in such a manner as to not interfere with, disrupt, or hinder the incumbent personnel in the performance of their assigned functions. Orientation/phase-in/turnover period shall include, but not be limited to the following: Perform a joint inventory of GFP with the incumbent

Contractor and the designated site representative. All discrepancies and problems shall be noted and submitted to the Government site representative and/or COR for resolution. In no instance will the incoming Contractor be held liable for any discrepancy and problem noted. It is the sole responsibility of the outgoing Contractor to rectify the noted discrepancies or problems to the satisfaction of the COR. Incoming Contractor personnel shall shadow, observe, and assist the operation and maintenance activities of the incumbent Contractor to gain experience and familiarization with tasks to be performed to divest their assigned responsibilities. Establish a management climate by formulating and implementing appropriate internal policies or procedures designed to assign schedules and tasks appropriate to the designated positions;

determine logistics procedures and emergency conditions, establish records; integrate personnel;

familiarize with operating and reporting procedures. The Contractor shall establish company operations and interaction/communication with Government personnel, familiarize with maintenance manuals, reports, maintenance histories, logs, multiplex and related to the functions defined in this PWS. All pertinent logs and records will be turned over to the incoming

Contractor.

5.8.2 Phase-Out: The Contractor shall be required to provide phase-out coordination and familiarization for a new Contractor, or Government employees, for a period of approximately ten (10) working days prior to the conclusion of this task order, regardless of reason for end of task order. The Contractor shall perform a joint inventory of equipment assets and determine condition of equipment with the Government and the incoming Contractor during the phase-out period. The outgoing Contractor shall prepare an inventory report, in a format agreed to by the

Government. The Government may conduct an independent evaluation to determine the working condition of all equipment. Items of equipment not in working order and any discrepancies found beyond normal wear and tear that are deemed to be a result of negligence shall be corrected by the Contractor at no additional cost to the Government.

5.8.2.1 Removal of Contractor Property: The Contractor shall remove all items from

Government furnished spaces and property not later than midnight on the last day of the task order. The Contractor shall leave all areas in a neat and clean manner. The Government reserves the right to make a cost reduction, on any remaining invoices due the Contractor, for any costs incurred by the Government to remove or clean up any Contractor items not properly removed in accordance with this section. These terms apply to any costs associated with removal of the

Contractor’s company property, as well as property belonging to Contractor employees and subcontractors.

5.8.2.2 Outgoing Contractor personnel: An orderly transition of duties and responsibilities from the outgoing Contractor to the incoming Contractor shall consist of a turnover inspection of

GFE/GFM, site orientation to include maintenance history reviews, Navy job related process orientation and other related documentation, and job site familiarization and documentation.

Outgoing Contractor personnel shall allow the Incoming Contractor to shadow, observe, and assist the operation and maintenance activities of the incumbent Contractor to gain experience and familiarization with tasks to be performed to divest their assigned responsibilities. Proper checkout and clearing of any account obligations will be performed prior to the Outgoing

Contractor personnel departing. If applicable, Facility security badges, and facility keys and locks will be turned over to the site representative prior to personnel departure.

5.8.3 Manning Provisions: The Contractor shall provide for the life of the task order, at a minimum, the number of personnel as contained in the Contractors proposal and accepted by the

Government for task order award (unless changed by modification of the task order), 5 days per week, 8 hours a day with overtime call-out potential outside of these days/hours of less than 10% of regular scheduled time. Any vacancy shall be filled by fully qualified personnel within a three

(3) day period. The Contractor may submit a written request to the COR to request a waiver to the 3-day requirement to fill a vacancy, and the COR may grant a waiver for up to 30 additional days if evidence is provided that demonstrates that the Contractor has taken reasonable and aggressive steps to fill the vacancy.

5.8.4 Contractor Employees Report: The Contractor shall provide the Government a written report, at the end of the orientation period, and upon the occasion of a vacancy filling, with the names of all on site Contractor employees.

5.8.4.1 Contractor Employees Report Updates: The Contractor shall submit report updates within five working days to site representative and Client Representative, when substitutions are made, and when employees are terminated, furloughed, suspended or on extended leave of absence (for reason of illness, death, military reserve or national guard activation or any other cause).

5.9 Cooperation with Other Contractors: Contractor shall cooperate and coordinate with the

Government or other Contractors when requested to the maximum extent practicable.

5.10 Host Command Security Regulations: The Contractor shall comply with host command security regulations while on the premises and for obtaining personnel identification.

Certifications of the need for access to the base may be coordinated with the site representative.

The site representative will coordinate with the base on the Contractors behalf.

5.11 Safety: The Contractor shall comply with all OSHA, local and base safety requirements, whichever is the most stringent.

5.12 Mission Essential Clauses: The requirements of this contract have been identified by the

U.S. Government as being essential to the mission and operational readiness of Allied Forces.

The Contractor shall be responsible for performing all requirements of the contract notwithstanding the existence of any declared state of war, or states of emergency as declared by the United States. The Contractor shall participate in the requirements related to the U.S.

preparation for any of the aforementioned incidents, per the scope of the contract. Under these circumstances, the Government will provide Contractor personnel with force protection and force protection equipment, including individual body armor. Failure by the Contractor to perform may subject the Contractor to a termination for default.

5.13 Security Clearances: U.S. citizenship is required of all Contractor personnel. A Top Secret clearance is required by each site for Contractor personnel and compliance with the requirements of DD Form 254 (See Attachment) for this PWS (DD-254 provided by the customer post-award), and Department of Defense Contract Security Classification Specification (see PWS Paragraph

4.2 for related security information).

5.14 Privacy Act: Information required or generated under this PWS may be subject to the

Privacy Act. Work on this project requires that Contractor personnel have access to Privacy

Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. Contractor personnel may be required to sign a

Non-Disclosure Form.

5.15 Security Programs: All Contractor personnel assigned to work under this PWS shall comply with the security guidance of the DD Form 254 (DD-254 provided by the customer post-award).

Proof of security clearance shall be provided to the Government prior to the Government granting unescorted access to work spaces and the start of the contract phase-in period.

5.15.1 Information and Personnel Security: Contractor shall ensure that no individual will have access to classified and/or sensitive information, or be assigned to sensitive duties unless a favorable personnel security determination has been made and adjudicated by the Department of

Defense Consolidated Adjudication Facility and recorded within the Joint Personnel

Adjudication System/Joint Clearance and Access Verification System. Contractor will ensure that all Periodic Reinvestigations for Personnel Security Clearance Renewals, as required per policy, are conducted within the required scope.

5.15.2 Continuous Evaluation Program: Contractor shall ensure an active continuous evaluation program for the continuous evaluation of personnel eligibility for access to classified information or assignment to sensitive duties is conducted. Contractor shall report to the Command Security

Manager and designated Navy Representative, all questionable or unfavorable information that becomes available concerning individual(s) who have been granted access to classified information or assigned to sensitive duties. The Contractor will coordinate and assist the

Command Security Manager with obtaining any and all documentation necessary for submission of required Incident Reports to DoD Central Adjudication Facility (CAF).

5.15.3 Badges/Common Access Card (CAC): Contractor shall ensure that every employee applies for and receives a command provided access control badge and CAC prior to the start of contract performance. The Contractor shall also ensure that all passes/CACs are returned to the

Security Manager as employees are dismissed or terminated, and when the contract expires.

5.15.4 Trusted Agent Sponsorship System (TASS) (formerly CVS) Trusted Agent (TA):

Contractor shall coordinate Common Access Card (CAC) applications as needed with the appropriate TASS TA IAW Homeland Security Presidential Directive(HSPD) 12.

5.15.5 Emission (TEMPEST) Security: Contractor employees shall not operate the following personal equipment within the Tech Control Facilities or any other classified space; radios

(portable or otherwise), tape recorders, television sets, transmitting equipment, cameras, cellular phones, laptop computers, automated hand-held office assistants (Palm Pilots) and equipment containing electronic oscillators.

6.0 APPLICABLE DOCUMENTS.

The following documents are applicable to this Performance Work Statement:

6.1 MIL-STD-188-154A, Subsystem, Equipment, and Interface Standards for Common Long

Haul and Tactical Telecommunications Control Facilities

6.2 COMSPAWAR M-4720.1, Shore Installation Process Handbook (V4.0), 12 November 2014

6.3 MIL-STD-188-124B N3, Grounding, Bonding, and Shielding for Electronic Common Long

Haul/Tactical Communications Systems including Ground based Communications - Electronics

Facilities and Equipments

6.4 NFPA 70, National Electrical Code (2017 Edition current); current addition MIL-HDBK-

419A, Vol. 2, Grounding, Bonding, and Shielding for Electronic Equipment and Facilities

6.5 ANSI/TIA/EIA-568.1-D; Commercial Building Telecommunications Cabling Standard

6.6 ANSI/TIA/EIA-569D, Commercial Building Standard for Telecommunications Pathways and Spaces

6.7 ANSI/TIA/EIA-606.C, Administrative Standard for the Telecommunications Infrastructure of Commercial Buildings

6.8 NSTISSAM TEMPEST/2-95, 12 December 1995 with Amendment NSTISSAM

6.9 TEMPEST/2-95A of February 2000 Incorporated, Red/Black Installation Guidance

6.10 USN/USMC IA PUB 5239-22, OCTOBER 2003, Protected Distribution Systems (PDS)

6.11 TIA/EIA 607.C, Grounding and Bonding Requirements for Telecommunications in

Commercial Buildings

6.12 TIA/EIA 568.1-D, Commercial Building Telecommunications Wiring Standard

6.13 Unified Facilities Criteria (UFC)-3-580-01, change 1, June 1 2016, Telecommunications

Building Cabling System Planning and Design

6.14 User’s Logistics Support Summary (ULSS) for the ANCC/Automated Technical Control

(ATC), dated 20 June 2010

6.15 ANCC/ATC manuals See: Technical Exhibit 3

7.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

7.1 Facilities, Supplies and Services: The Government will furnish workspace, furnishings, fax and telephone services, document reproduction capability and all computer resources including access to workstations, printers, software, data, communication networks, reference material, equipment, materials, and parts designated as government furnished shall be available to use by the Contractor necessary to perform all functions under this PWS. Contractor shall submit report of all damage to government facilities, equipment, materials, spare parts or property.

Government will also make available relevant standards, functional statements, technical manuals and documentation, computer systems guides, regulations, instructions, and operational procedures. Government Furnished Property (GFP) can be found in Attachment A.1 Technical

Exhibits.

7.2 Government Vehicles: No government vehicles will be issued or approved for performance under this PWS.

7.3 Contractor Licensing: Contractor shall be responsible for compliance of licensing laws. The

Government will not reimburse Contactor for any expenses associated with compliance.

7.4 RESERVED

7.5 Government Furnished Services (GFS): The following services are available for personnel authorized for travel to assigned overseas areas (specifically; NCTS Bahrain and NCTS Naples).

GFS identified on the individual contractor’s Letter of Authorization (LOA) to travel may be restricted due to Status of Forces Agreements (SOFA).

1. Base ID Card, if required.

2. Common Access Card (CAC)

3. Military Exchange.

4. Commissary.

5. Dining Facility. Meals are reimbursable to the Government and are not

Government furnished meals.

6. Military Banking Facilities.

7. Morale and Welfare Recreational Facilities (e.g., clubs, movie theaters, gyms).

8. Emergency medical care. Resuscitative/emergency care is the default level of care;

9. All Government medical care is reimbursable.

10. APO/FPO/Military postal service.

11. Religious services.

12. Contractors Authorized to Accompany the Force (CAAF).

8.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

8.1 Supplies and Services: The Contractor shall provide all tools (e.g. pin crimpers, cable cutters, etc.) necessary to perform the functions as set forth in this PWS. The Contractor will provide incidental materials (e.g., office supplies such as paper, pens and the like). These tools will remain in the property of the Contractor at the conclusion of this Period of Performance.

8.2 Personnel Qualifications: The Contractor is responsible for providing personnel with expertise in the areas as described in this PWS. Candidates are expected to be high-level self-starters with demonstrated technical experience in the appropriate functions. It is expected that much of the work will require independent performance. Personnel assigned to this PWS must maintain their levels of expertise in the respective technologies associated with this PWS. In addition, good communications skills, in English, both oral and written, are necessary, since there will be considerable interface with NCTAMS/NCTS personnel.

8.3 Personnel Training: The Contractor shall provide all training to ensure Contractor personnel maintain technical proficiency for scope of contract requirements. The Government will not provide or fund training to obtain certification for Contractor employees.

8.3.1 DoD Cyber Workforce Framework (DCWF): All personnel performing as well as overseeing duties that require privileged access to include management, operations, maintenance, and system administration shall attain and sustain DCWF qualifications in accordance with

DoDD 8140.1 Cyberspace Workforce Management. The Contractor shall meet the applicable

DCWF certification requirements as a specialty code 451, “Journeyman” level, including:

a. Annually, complete 40 continuous learning units appropriate to DCWF. On request, the government will provide the current, approved course list and each course’s CLU total.

b. Upon request by the Government, the Contractor shall provide documentation supporting the

DCWF certification status of personnel performing cybersecurity functions.

c. Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing cybersecurity functions.

9.0 OTHER INFORMATION

9.1 Work Requirements: With the exception of those items provided in the Government

Furnished Property Section (7.0), the Contractor shall furnish all management, supervision, and labor necessary to plan, schedule, coordinate, and assure the effective and efficient operation and maintenance of the equipment identified in this PWS and Technical Exhibits.

9.2 Hours of Operation: Contractor personnel shall provide support during the core Business hours which are Monday through Friday 0730-1600 with the exception of Bahrain. Bahrain is

Sunday through Thursday 0730-1600.

9.3 Places of Performance: On-site work shall be performed at NCTAMS LANT Norfolk

Virginia; NCTS Naples, Italy and NCTS Bahrain.

9.4 Period of Performance: The Base Period of Performance will include an optional phase-in/transition period (from award through expiration of the incumbent arrangement (24 SEP

2019)) with full support between 25 SEP 2019 and 24 SEP 2020. The base period of performance will be followed by four one-year option periods.

9.4.1 Optional Phase-in Transition Period: Actual on-site turnover shall be fifteen (15) work days

(OCONUS) or ten (10) work days prior to start of full performance. Additional phase-in/transition includes time from award date to on-site turnover, allowing for the Contractor to ramp-up for the overseas, if needed. This period includes time for Contractor to get OCONUS

Common Access Cards (CACs), the Aircraft and Personnel Automated Clearance System

(APACS) account, and time to receive the COCOM Theater and Embassy Country clearances along with required OCONUS medical assessments and training requirements.

9.5 Travel: The Contractor may be required to travel for short periods under this PWS for conferences, training (only for new equipment that requires training to meet the requirements of this contract, the Government will provide one-time training during initial fielding), circuit cutover/activation and/or other official purposes. The number of trips and types of personnel traveling shall be limited to the minimum required to accomplish work requirements and shall be coordinated with the designated Navy representative. For all trips, the point of departure will be the primary assigned work site unless otherwise directed by the designated Navy representative.

Temporary Duty (TAD) travel expenses will be cost reimbursable up to the Not to Exceed (NTE)

Travel cost of $10,000 per year.

In accordance with FAR 31.205-46, travel costs are to be reimbursed at rates not to exceed the maximum locality per diem rates (the combination of lodging, meals and incidentals) in effect at the time of travel, as set forth in the Federal Travel Regulations, as applicable. All air travel must be booked on American flagged carriers, unless otherwise directed by the Contracting Officer.

The appropriate government Client Representative shall approve travel. All invoices for travel reimbursement shall be accompanied by supporting receipts/documentation. Contractor shall promptly notify the GSA COR and the designated Navy representative via E-mail when 50% of these funds have been expended. Travel is cost-reimbursable and will be in accordance with the not to exceed per diem rates found in the PWS. All travel must be approved by the designated

Navy representative in writing three weeks in advance, when possible, via memorandum or E-mail. The request shall contain, at a minimum:

(1) Name(s) of individual(s) traveling

(2) Date, time, and place of proposed travel

(3) Purpose of travel

(4) A breakdown of estimated travel and per-diem charges

The costs for travel, subsistence, and lodging shall be reimbursed to the Contractor only to the extent as defined in this paragraph. The costs for travel, subsistence, and lodging shall be reimbursed to the Contractor in accordance with the Federal Acquisition Regulations (FAR)

31.205-46. All travel costs related to deployment, repatriation, local transportation shall be included in the Contractors fixed cost bid and shall not be reimbursable.

9.5.1 Trip Reports: The Contractor shall provide a trip report for all trips taken at Government expense. The trip report is due to the designated Navy representative three working days after return. At a minimum, the trip report shall list the reason for the trip, time period, synopsis of events, outcome, and benefit to the government. Contractor format is acceptable.

9.6 RESERVED

9.7 Contractor Employee Documentation Requirements: All Contractor employees shall possess travel documents as identified in the FCG (PWS paragraph 5.1.1), e.g., a current passport (where required), visa, and a CAC.

9.8 Materials: The Contractor shall procure all general telecommunications type materials (to include but not necessarily limited to: cables, connectors, and equipment spare/repair parts) required to support the operation, maintenance, and…