Past_Performance_Questionnaire_A4.doc

N00014-18-Q-0013 Attachment 4

From: Office of Naval Research

PAST PERFORMANCE QUESTIONNAIRE PACKAGE FOR SERVICES

FOR SOLICITATION:

Submit completed past performance questionnaire package by (refer to closing time and date of RFQ) to: Michael.a.lemon@navy.mil (703-696-3130)

(1) Name of Contractor questionnaire is being completed for:

(2) Contract Number:

(3) Role Contractor played in Prior Contract

Prime

Joint Venture Team Member

Subcontractor

(4) Proposed Role in Pending Contract

Prime

Joint Venture Team Member

Subcontractor

(5) Length of time your agency/firm has been involved with the Offeror:

(6) Contract type:

(7) Contract value:

(8) Description of service:

(9) Is Performance on this contract being reported in CPARS

No, complete page 2 of questionnaire

Yes, answer question (i) below

(i) Has the scope of work significantly changed since the last CPAR?

No

Yes, provide details in (iv) below

(ii) Have there been any significant changes in contractor performance between the last CPAR and now?

No

Yes, answer question (iii) below

(iii) Has an out-of-cycle CPAR been initiated to document changes in performance?

No, provide details of changes in (iv) below

Yes

(iv) Comments to support answers to questions (i), (ii) and (iii):

(10) Name of agency/company completing questionnaire:

(11) Name of person completing questionnaire:

(12) Email address of person completing questionnaire:

(13) Title of person completing questionnaire:

(14) Phone number of person completing questionnaire:

(15) Date questionnaire is being completed:

RATING SCALE: Please use the following ratings to answer the questions on page 2.

NOTE: For ratings indicating less than “Satisfactory” or above “Satisfactory”, a narrative supporting the reason for the rating must be provided in the comments section of the survey.

a.) QUALITY OF SERVICE:

(1) The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship.

(2) The Contractor submitted accurate reports.

(3) The Contractor utilized personnel that were appropriate to the effort performed.

b.) COST CONTROL:

(1) The Contractor performed the effort within the estimated cost/price.

(2) The Contractor submitted accurate invoices on a timely basis.

(3) The Contractor demonstrated cost efficiencies in performing the required effort.

(4) The actual costs/rates realized closely reflected the negotiated costs/rates.

c.) SCHEDULE:

(1) The tasks required under this effort were performed in a timely manner and in accordance with the period of performance of the contract.

(2) The Contractor was responsive to technical and/or contractual direction.

d.) BUSINESS RELATIONSHIPS:

(1) The Contractor demonstrated effective management over the effort performed.

(2) The Contractor maintained an open line of communication so that the Contracting Officer’s Representative (COR) and/or Technical Point of Contact (TPOC) were apprised of technical, cost, and schedule issues.

(3) The Contractor presented information and correspondence in a clear, concise, and businesslike manner.

(4) The Contractor promptly notified the COR, TPOC, and/or Contracting Officer in a timely manner regarding urgent issues.

(5) The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solutions to critical program issues.

(6) The Contractor made timely award to, and demonstrated effective management of, its subcontractors.

(7) The Contractor demonstrated an effective small/small disadvantaged business subcontracting program.

e.) MANAGEMENT OF KEY PERSONNEL:

(1) The labor turnover in key personnel labor categories was minimal and did not adversely affect Contractor performance.

(2) The Contractor proposed qualified personnel to fulfill the requirements of the contract.

f.) CUSTOMER SATISFACTION:

(1) The services provided adequately met the needs of the program.

(2) The Contractor was able to perform with minimal or no direction from the COR or the TPOC.

(3) I am satisfied with the performance of the Contractor under this effort.

COMMENTS:

Note: For ratings indicating less than “Satisfactory” or above “Satisfactory”, a narrative supporting the reason for the rating must be provided in the comments section of the survey.