ME Automation Annual Support SOW.pdf

1) NSE SR: Multiple Title: ME Annual Support: This item describes the requirements for the Annual Main Engine and Automation support required for the year 2020 base year plus three (3) option years. Contractor is to provide labor materials and equipment to support testing and maintenance of the Kongsberg Automation systems installed on the TS Golden Bear. This service is to include annual support for three (3) separate visits whereby technician is to maintain, train and certify for regulatory bodies that the automation is working per OEM, Class and Regulatory requirements. Contractor is to coordinate with the vessel crew such that during one of the visits the technician is present during the annual testing requirements for the annual COI and USCG and is to assist with the pretesting, adjustments if required, and testing to the satisfaction of ABS and USCG. This service is to repeat annually and is to include the base year of 2020 and then include three (3) option years.

2.0 REFERENCES:

2.1 Konsberg Automation Systems Installed on TSGB

2.2 ME and Bridge Control Systems

2.3 ME Alarm Systems to Include any local and remote alarms

3.0 ITEM LOCATION AND DESCRIPTION:

3.1 Various Machinery Spaces

3.2 Bridge

4.0 OWNER FURNISHED EQUIPMENT/MATERIAL/SERVICES:

4.1 None

5.0 STATEMENT OF WORK:

All work must be in accordance with standard marine practice and be in compliance with ABS and USCG rules.

5.1 Contractor is to provide a service technician with the qualifications listed below in section 6.0, titled Qualifications Required.

5.2 Contractor is to provide labor, material and equipment for a service technician to visit the vessel annually on three (3) separate occasions, as further described below. Estimated travel time and costs are to be included for each attendance and maintenance as listed below. This is to repeat annually for the base year plus three (3) additional option years.

5.2.0 Contractor shall coordinate with vessel for attendance number one (1) during the COI, (Noted as: Planned Health Check / Maintenance A), planned attendance shall include the following: One (1) man, One (1) Trip, Five

(5) days, On shore, located in Vallejo, Ca. If additional time or personnel are required, buyer and Kongsberg shall agree prior to the exhaustion of allotted time.

5.2.1 Maintenance of hardware:

5.2.1.1 Check and replacement of “wear and tear” parts such as hard discs, fans, filters, batteries, magnetrons, drive belts, etc. according to recommendation and scope of supply.

5.2.1.2 The KONGSBERG system(s) will be checked with respect to recommended updates / modifications and will be implemented when agreed by the Buyer.

5.2.1.3 The on board spare part stock will be checked against the spare part list for the installation, and recommendations will be given.

5.2.1.4 Any time left after Health Check can be spent going through system with the crew to answer any questions, or perform additional testing.

5.2.2 Maintenance of software: Software / system maintenance to re-optimise the system:

5.2.2.1 Checking the performance of computers, Operator Stations (OS, DPUs, UPSs, etc.)

5.2.2.2 Implement recommended software updates when agreed by the Buyer.

5.2.2.3 Checking the performance of interfaces, if applicable.

5.2.2.4 Reinstallation of software, if applicable.

5.2.2.5 Execute Safety Shutdowns, if applicable.

5.2.3 COI assistance:

5.2.3.1 Assist the crew during pre-cruise certification process

5.2.3.2 Provide guidance to crew and ABS/USCG where applicable, with Kongsberg functionality and technical matters

5.2.4 Training:

5.2.4.1 Provide technical training to the crew.

5.2.4.2 Field inquiries regarding functionality and operation

5.2.4.3 Review and resolve previously discovered issues encountered by the crew

5.3.2 Contractor shall coordinate with vessel for attendance number two (2), (Notated as: Planned Health Check / Maintenance B), a post cruise attendance, planned attendance shall include the following: One (1) man, One

(1) Trip, Two (2) days, On shore, location Various. If additional time or personnel are required, buyer and Kongsberg shall agree prior to the exhaustion of allotted time.

5.3.3 Maintenance of hardware:

5.3.3.1 Check and replacement of “wear and tear” parts such as hard discs, fans, filters, batteries, magnetrons, drive belts, etc. according to recommendation and scope of supply.

5.3.3.2 The KONGSBERG system(s) will be checked with respect to recommended updates / modifications and will be implemented when agreed by the Buyer.

5.3.3.3 The on board spare part stock will be checked against the spare part list for the installation, and recommendations will be given.

5.3.3.4 Any time left after Health Check can be spent going through system with the crew to answer any questions, or perform additional testing.

5.3.4 Maintenance of software: Software / system maintenance to re-optimise the system:

5.3.4.1 Checking the performance of computers, Operator Stations (OS, DPUs, UPSs, etc.)

5.3.4.2 Implement recommended software updates when agreed by the Buyer.

5.3.4.3 Checking the performance of interfaces, if applicable.

5.3.4.4 Reinstallation of software, if applicable.

5.3.4.5 Execute Safety Shutdowns, if applicable.

5.3.5 Post Cruise review:

5.3.5.1 Review and resolve issues discovered during cruise

5.3.5.2 If issues encountered during cruise are found to be unresolved due to lack of knowledge, Kongsberg shall provide the required instructions to the crew to resolve the issue.

5.3.5.3 Buyer should retain detailed reports of issues discovered in order to better resolve outstanding items.

5.3.6 Training:

5.3.6.1 Provide technical training to the crew.

5.3.6.2 Field inquiries regarding functionality and operation

5.4.0 Contractor shall coordinate with vessel for attendance number three (3), (Notated as: Call-out service), a call out service attendance, this attendance shall include the following: One (1) man, One (1) Trip, Two (2) days, On shore, location various. If additional time or personnel are required, buyer and Kongsberg shall agree prior to the exhaustion of allotted time.

5.4.1 Call out service attendance shall be per priority levels for Call Out:

Response time of the KONGSBERG Service Engineer to the service call being placed to the 24/7 service hotline by Company will depend on the priority level assigned to the problem by Company, within the following time limits:

5.4.1.1 Eight (8) hours for Critical;

5.4.1.2 1-2 working days for Medium;

5.4.1.3 2-4 working days for Low;

5.4.2 Critical: Loss of View, Loss of Control or Loss of Alarms as a consequence of software or hardware failure including malfunction such as:

5.4.2.1 Both Primary and secondary controller failure;

5.4.2.2 Both Primary and secondary interface server failure;

5.4.2.3 Both Primary and secondary Input/output Processor failure;

5.4.2.4 Loss of Network Communication.

5.4.3 Medium: Technical question or minor functional anomaly and 3rd party problems such as:

5.4.3.1 Single failure on system with redundancy;

5.4.3.2 Operator Station Failure;

5.4.3.3 General questions on system;

5.4.3.4 Wrong graphics and reports;

5.4.3.5 Software problems which is not urgent;

5.4.4 Low: Request for functionality enhancement or to correct a documentation error:

5.4.4.1 System consulting;

5.4.4.2 Inquiries / orders on spare parts;

5.4.4.3 Planned maintenance / any inquiries related to planned activities.

5.4.5 Contractor is to provide for critical request company must contact KONGSBERG 24/7 service hotline. The service hotline will provide immediate response and KONGSBERG will within 6 hours have a qualified engineer working on the case and provide remote diagnostic support if applicable. If required in critical cases, KONGSBERG shall dispatch spare parts within 24 hours from one of the KONGSBERG centralized warehouse locations in Norway, New Orleans, Rotterdam, Dubai, Shanghai, and Pusan, Singapore. Shipment cost for critical spares sent directly to other locations /or to vessel agent (Excluding Company warehouse in Oslo) will be charged to Company.

6.0 Qualifications Required

6.1 Contractor is to provide a technician with experience with Kongsberg systems on at least two large marine automation projects on vessels of similar size to T/S Golden Bear. Including Kongsberg design, analysis, regulatory approval, installation, and modifications to vessel monitoring, alarm, automation, and propulsion systems.

6.2 Contractor is to provide technician with direct experience with the T/S Golden Bear and/or other large training vessels.

6.3 Contractor is to provide technician with Kongsberg K-Chief and AC600 direct experience with relation to medium speed diesel engine controls and their associated alarms as integrated into installed retrofitted Konsberg automation and control systems.

7.0 DELIVERABLES

7.1 Contractor is to provide a service report for each of the three (3) scheduled visits as described in this SOW to the vessel and COR, one hard copy is to be provided to the vessel and another electronic PDF copy for inclusion into the vessel’s recording systems.

7.2 Contractor is to include in the service report any recommendations for the future and or additional requirements for next year’s annual.

8.0 SUPPLEMENTAL LABOR AND MATERIALS

8.1 This work package includes requirements and support for three (3) separate visits throughout 2020 and for three (3) Option Years whereby the technician is to maintain, train and certify for USCG and Class proper automation operation per OEM installation. Any additional items that are required and are considered to be within the scope of work, however, were not listed in the statement of work (SOW) above are to be submitted as a CFR. The CFR is to be approved prior to the contractor incurring any additional costs for associated CFR.

8.2 The Contractor is to provide a written condition found report (CFR) for any items which will require additional costs to complete the requirements of the work package which were not stated in the original statement of work (SOW.)

8.3 Contractor is not to proceed with a CFR until it is approved by the ACO or COR with ACO permission.

8.4 If approved, the contractor is to provide labor material and equipment to accomplish the CFR.

8.4.1 Contractor is to supply a predetermined supplemental labor rate for any CFR’s required.

8.4.2 Contractor to provide cost breakdowns as they relate to labor, material, subcontractors and travel costs, if applicable. Supplementary costs must be approved by COTR by written CFR, RFQ, Quotation and Delivery Order process.

Supplementary Material = $6,500