M67854-20-I-4905_CERS-CLS_RFI.pdf

M67854-20-I-4905

REQUEST FOR INFORMATION (RFI)

CONSOLIDATED EMERGENCY RESPONSE SYSTEM (CERS)

THIS IS A REQUEST FOR INFORMATION. This RFI is issued solely for information and planning purposes and does not commit the Government to contract for any supply or service.

This RFI is intended solely for market research under Federal Acquisition Regulation (FAR) Part 10. No solicitation is available at this time. Issuance of this notice does not constitute any obligation on the part of the Government to procure devices or to issue a solicitation. Contractors are advised that the Government will not pay for any information received as a result of this RFI or accept any responses as offers. All costs associated with responding to this RFI will be solely at the interested party’s expense. Contractors should mark any proprietary information clearly and appropriately. The Government will not be held liable for any damages incurred if proprietary information is not properly identified. Responses will not be returned. The information provided in this RFI is subject to change and is not binding on the Government. The Government may provide additional information and issue additional RFIs at its discretion.

BACKGROUND. MCSC PM N&I, Emergency Response Systems was tasked with deploying CERS aboard USMC installations in the contiguous United States (CONUS) and outside Contiguous United States (OCONUS). CERS was intended to bring base emergency response systems into compliance with the Secretary of Defense (SecDef) Memorandum, dated August 2010, in reference to the Fort Hood Task Force recommendations and the Secretary of the Navy Policy on Emergency Calls, dated September 2010. CERS provides E911 capabilities along with the Computer Aided Dispatch (CAD) of emergency personnel and First Responders to the CONUS and OCONUS USMC installations. CERS is the subset of Emergency Management Command and Coordination (EMC2) capabilities necessary to coordinate Installation-organic First Responder emergency and day-to-day operations. This encompasses First Responders, Firefighters, Law Enforcement (LE) and/or security personnel, Emergency Medical Technicians, and Explosive Ordnance Disposal personnel who provide the initial, immediate response to all-hazards incidents.

CERS was deployed in a two-phased approach.

Phase One CERS E911, was awarded to Motorola Solutions Inc. in November 2012 and deployed to support E911 functionality to include: Local Area Network (LAN), dispatch center furniture, E911 servers and clients, logging and recording, time synchronization, and system logging/auditing.

Phase Two CERS Dispatch Alerting and Recording (DAR), was awarded to Hexagon US Federal in March 2014 and deployed to support a Commercial Off-the-Shelf (COTS) based Computer Aided Dispatch (CAD) capability with integrated mapping to include, but not limited to:

Fire Station Alerting (FSA), Law Enforcement (LE) Records Management System (RMS), RFI – CERS - CLS

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Fire and Emergency Services (F&ES) RMS interface, and associated Customer Premise Equipment. Additionally, during phase two, CERS was established on a network domain and additional interfaces were developed to support information exchange requirements to external systems. CERS DAR included the installation, integration, implementation, system warranty, support, and system operator training of the aforementioned items.

Table 1 below provides the current CERS Product Baseline. These tools are used at each base and are on a closed and secure network called Public Safety Network (PSNet). PSNet is operated by the United States Navy and cannot be accessed via the World Wide Web. The primary subsystems of CERS are E911, Computer Aided Dispatching (CAD), Law Enforcement Records Management System (RMS), and Fire Station Alerting (FSA). E911 and CAD are based on either Windows 7 (Win7) or Windows 10 (Win10) operating systems (OS) and, in several cases, will be configured with compatible Win10 CAD to Win7 E911.

Item Subsystem Company Product – Version

OS Current Contracts

A E911 SPOK,

Inc.

pc/PSAP - 11.11.0.274

Win7 Subcontractor (sub) via Motorola

Solutions, Inc. B E911 SPOK, Inc.

pc/PSAP - 11.11.0.400

Win10

C CAD Hexagon

US

Federal i/CAD - 9.3 Win7

Prime Contractor D CAD Hexagon

US

Federal i/CAD - 9.4 Win10

E FSA Westnet, Inc.

First-In – N/A

N/A Sub to Hexagon US

Federal

Table 1 CERS Product Baseline

Table 2 depicts actual subsystem deployment using the Items identifier from Table 1 above and also lists the number of Fire Stations for each installation. Items in parentheses (e.g. items ‘(D)’ and ‘(E)’ below) denote subsystems the Government anticipates being fielded via separate efforts during Fiscal Year (FY) 2020.

Installation and

Number of Fire Stations Subsystems Installation and Number of Fire Stations Subsystems

MCB Camp Lejeune // 10 A, (D), (E) MCAS Miramar // 2 A, C, E

MCAS Cherry Point // 3 A, C, E MCLB Barstow // 2 A, C. E

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MCAS Yuma // 2 B, (D), (E) MCB Camp S.D. Butler // 7 A, C, E

MCLB Albany // 2 A, C, E MCAS Iwakuni // 4 A, (D), (E)

MCB Camp Pendleton //

A, C, E MCB Quantico // 3 A, C, E

MCAS Beaufort/MCRD Parris Island // 3

A, C, E MCAGCC 29 Palms // 2 A, C, E

Systems Integration Lab (Huntsville, AL) // 1

A, B, C, D, E N/A N/A

Table 2 CERS Subsystem Deployment and Number of Fire Stations

REQUEST FOR INFORMATION. Marine Corps Systems Command (MCSC) Portfolio Manager, Supporting Establishment Systems (PfM SES), Quantico, VA is seeking information regarding potential sources and methods to best provide maintenance and sustainment of the Marine Corps Consolidated Emergency Response System (CERS).

The attached draft Contractor Logistics Support (CLS) performance work statement (PWS) (Attachment A) establishes and defines the requirements for a potential vendor to provide continued system maintenance, upgrades from approved Engineering Change Proposals, and system-level logistical support for the previously installed systems and Systems Integration Lab (SIL). Successful maintenance of CERS is dependent upon its effective integration and interface capabilities with both CERS 1.0: Enhanced 911 (E911), and CERS 2.0: integrating Dispatch, Alerting, and Records Management (DAR), as well as Enterprise Land Mobile Radio (E-LMR) and Marine Corps Installations’ respective telecommunications network infrastructure. The draft PWS is subject to change and does not impose on the Government any contractual obligation. The Government anticipates the use of North American Industry Classification Code (NAICS) 541513, if a subsequent solicitation is issued.

SUBMISSION DETAILS. In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications. Responses must demonstrate the company’s ability to perform in accordance with the Limitations on Subcontracting clause (FAR 52.219-14).

Responses to the following RFI questions should be submitted in no more than 25 pages. All responses must include the following: Business name and address; Name of company representative, title, and contact information; Cage code; and, NAICS codes your company operates under. Please detail and provide any government-wide contract vehicles or alternative recommendations your company has available to potentially meet these required services.

Please address the following RFI questions:

a. Describe your company’s capability to quickly staff and successfully perform tasks described in the attached draft PWS (subject to change). Please include a detailed explanation of your company’s history and experience with these tasks and the efforts you provided.

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b. Specify the NAICS code your company believes best fits this requirement and provide detailed supporting rationale.

c. Specify what types of labor categories your company would anticipate for this effort.

d. Provide feedback on whether the requirements identified within the attached draft PWS are clear. Please utilize the attached pre-formatted response spreadsheet noted as Attachment B. If not, what clarification(s) does your company recommend to allow better responses to this potential requirement?

e. Provide information on operational approaches for a consolidated Help Desk for CERS support.

f. Provide information regarding possible approaches or best practices for maintenance actions on the existing systems.

g. Provide information regarding system reinstatement and system recertification requirements supporting a CLS effort for CERS.

h. Provide information on cost & maintenance approaches (i.e. spares, break/fix).

i. Provide information on approaches for incorporating the existing CERS System Integration

Lab (SIL) into the CLS effort. Provide information on approach to moving and maintaining the existing CERS SIL.

j. Provide information on whether your company is familiar with the Cybersecurity Maturity

Model Certification (CMMC) which is being developed by the Department of Defense (DoD) and your company’s plans for conforming to the model. Vendors should provide insight into how it will provide risk management, to include remediation and mitigation steps.

k. Provide information relating to your company’s potential approaches to supporting data transfer and system migration support to a future potential Next Generation 911 system.

l. Provide information to support capabilities.

m. Offerors should discuss and quantify, to the extent practicable, any costs and benefits to support their proposed management strategy to support the CERS system.

n. Provide information on your company’s ability or inability to support service of the defined locations and systems.

o. Provide information on a recommended Management Approach.

p. Provide your company’s ability to support all Continental United States (CONUS) and

Outside the Continental United States (OCONUS) installations.

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q. Provide any recommended personnel qualifications, certifications, and training required.

r. Provide your company’s ability to support future Win10 transition of the systems identified in the table above and ability to manage an upgrade in capability to the above systems.

s. Provide ROM pricing for one base year and four (4) one-year options.

Questions and Requests for Clarifications on this RFI may be submitted via email to Wendy Clare, wendy.clare@usmc.mil, no later than 20 February 2020, at 10:00 AM Eastern Standard Time (EST). Please utilize the attached pre-formatted response spreadsheet noted as Attachment B. Answers to questions will be provided as an amendment to this RFI.

Please submit final RFI responses to the Contract Specialist via e-mail at wendy.clare@usmc.mil, with a courtesy copy to the Contracting Officer, brenda.edwards@usmc.mil no later than 5:00 p.m. EST on 28 February 2020.

Please note, files sent by email must be limited to 2MB or less each. Multiple files may be submitted, however total file size should not exceed 8MB. Emails larger than 8MB will not be allowed to enter the government email system and will not be received. Files shall not be submitted in a .ZIP file. Responses should be prepared in MS Word 2013 (or higher) or PDF format (compatible with Adobe Reader XI).