Solicitation M6700124Q0013 .pdf

SEE ADDENDUM

(No Collect Calls)

M6700124Q0013 20-Jun-2024

b. TELEPHONE NUMBER

910-451-1724

8. OFFER DUE DATE/LOCAL TIME

04:30 PM 22 Jul 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M670019. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ARLENE D. WILLIAMS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

M67001

MARINE CORPS FIELD CONTRACTING SYS

PO BOX 8368 BLDG 316

CAMP LEJEUNE NC 28547-8368

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE MMP100 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

MMP100

CLERKIN, ROBERT S

MCIEAST-MCB G6 KNOWLEDGE MANAGEMENT DIVISION

BUILDING 24 MCHUGH BLVD.

CAMP LEJEUNE NC 28542

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$24,500,000

NAICS:

541611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF81

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M6700124Q0013

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Support Services

FFP

Professional Distribution Management Office Support Services. In accordance with the Performance Work Statement.

FOB: Destination

PSC CD: R410

NET AMT

0002 12 Months Travel

FFP

In accordance with Performance Work Statement. There will be an estimated 18 to

24 travel events. Two events per month. Travel events will be for (3) days, including meals, lodging, and air or vehicle travel.

1001 12 Months OPTION Support Services

FFP

Professional Distribution Management Office Support Services. In accordance with the Performance Work Statement.

1002 12 Months OPTION Travel

FFP

In accordance with Performance Work Statement. There will be an estimated 18 to

24 travel events. Two events per month. Travel events will be for (3) days, including meals, lodging, and air or vehicle travel.

2001 12 Months OPTION Support Services

FFP

Professional Distribution Management Office Support Services. In accordance with the Performance Work Statement.

2002 12 Months OPTION Travel

FFP

In accordance with Performance Work Statement. There will be an estimated 18 to

24 travel events. Two events per month. Travel events will be for (3) days, including meals, lodging, and air or vehicle travel.

3001 12 Months OPTION Support Services

FFP

Professional Distribution Management Office Support Services. In accordance with the Performance Work Statement.

3002 12 Months OPTION Travel

FFP

In accordance with Performance Work Statement. There will be an estimated 18 to

24 travel events. Two events per month. Travel events will be for (3) days, including meals, lodging, and air or vehicle travel.

4001 12 Months OPTION Support Services

FFP

Professional Distribution Management Office Support Services. In accordance with the Performance Work Statement.

4002 12 Months OPTION Travel

FFP

In accordance with Performance Work Statement. There will be an estimated 18 to

24 travel events. Two events per month. Travel events will be for (3) days, including meals, lodging, and air or vehicle travel.

FAR 52.212-1 ADDENDA

(b) SUBMISSION OF QUOTES.

Addendum to paragraph (b):

Quotes shall be submitted electronically via e-mail to arlene.d.williams@usmc.mil.

RFQ Number M67001-24-Q-0013 must be clearly shown in the subject line.

The offeror shall submit with their quote:

Technical Performance:

The vendor shall provide a capability statement/performance plan that demonstrates their ability to perform the services in accordance with the requirements of the Performance Work Statement within the required period of performance in the solicitation. The vendor should address their experience providing this type of service, equipment supplied, and any other relevant information (see the attached Performance Work Statement).

Experience:

Offeror shall have a minimum of three (3) years of experience performing similar type of work.

Period of Performance Information:

Clearly state if the offeror can meet the required service Period of Performance (POP) as stated in each line item. If not, then provide an alternate period of performance for each line item.

Price:

Quoted firm-fixed price for each line item shown – for completion of all services/supplies in accordance with the requirements of the Performance Work Statement. Vendor must include unit price and overall total amount including option years (if listed in the solicitation) in accordance with FAR 52.217-8. for each line item. (Note: All prices must be actual “face-value” pricing having already accounted for any discounts offered and extended to the

Government).

Past Performance: The Supplier Performance Risk System (SPRS) will be used to obtain Past Performance on quoters. The Government may consider other past performance data from a wide variety of sources both inside and outside of the Federal Government.

Completed Representations and Certifications. The following representations and certifications must be complete in SAM.gov profile or completed and returned as part of the vendor’s quote:

mailto:arlene.d.williams@usmc.mil

1. FAR 52.212-3 (Note that vendor is only required to complete paragraph (b) if they have not completed annual representations and certifications via the System for Award Management (SAM) website.)

2. FAR Provision 52.204-24 (Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment) OR

3. FAR Provision 52.204-26 (Covered Telecommunications Equipment or Services- Representation)

4. DFARS Provision 252.204-7016 [Covered Defense Telecommunications Equipment or Services—

Representation (Dec 2019)] OR

5. DFARS Provision 252.204-7017 [Prohibition on the Acquisition of Covered Defense Telecommunications

Equipment or Services—Representation (Dec 2019)]

QUESTIONS MUST BE SUBMITTED BY 3 JULY 2024. QUESTIONS WILL NOT BE ANSWERED

AFTER THE DEADLINE.

(End of Addenda to Provision)

PERFORMANCE WORK STATEMENT

DISTRIBUTION MANAGEMENT OFFICE MODERNIZATION SERVICES CONTRACT

1.0 OBJECTIVE

Provide Marine Corps Base (MCB), Camp Lejeune Distribution Management Office with services for the development of administrative policies, support personnel and specialized capabilities to facilitate the successful implementation of modernizations efforts. This work will show modernization effects relationships with Headquarters Marine Corps (HQMC), other installation Distribution Management Offices (DMO), Marine

Corps Installations – East (MCIEAST) (G-4), and other United States Transportation Command (USTC) agencies. Overall, Marine Corps Base (MCB) Camp Lejeune North Carolina (CLNC) DMO is seeking to develop an engagement strategy that advances distribution capabilities into the future with well-developed analytics, proposals, research, and requirement documents that engages distribution modernization efforts with actionable agendas.

2.0 BACKGROUND

Marine Corps Installations – East (MCI-EAST), MCB CLNC, G-4, DMO is responsible to provide traffic management services to all service members and tenant commands in the area. Camp Lejeune Distribution

Management Office (CLNC DMO) is undergoing a major modernization effort, Force Design. Headquarters

Marine Corps (HQMC) Installation and Logistics, Logistics Policy, Distribution Policy branch (LPD) continues to evolve distribution capabilities throughout the Marine Corps that address transportation challenges into the future through procurement and implementation of In-Transit Visibility (ITV) software/hardware solutions.

3.0 SCOPE / TASKS

3.1 The Contractor shall perform the following and provide the associated deliverables. Deliverable formats will either be in Contractor format or Government format. The Government will determine the format on a task-by-task basis.

3.2 The Contractor shall submit a Monthly Status Report (MSR), and additional reports as required by the

Government. At the onset of a project, the Government will provide a detailed requirement. The

Contractor shall produce a schedule in the MSR that outlines the steps to take and a timeline to completion. Upon acceptance and approval by the Government, the Contractor shall meet the schedule and forecasted delivery date of all deliverables by taking all reasonable measures to fulfill the requirement. The Contractor will provide the COR with an annual summary of analysis and recommendations related to background, objectives, assumptions, and specific results in the form of a

Final Technical Report prior to the expiration of the Period of Performance.

3.3 The Contractor shall provide all personnel, supervision, other items, and non-personal services necessary to perform support for technical research and analysis, developing recommendations as defined in this Performance Work Statement (PWS).

3.4 The Contractor shall provide qualified personnel to perform non-personal acquisition support services in accordance with this PWS and Federal Acquisition Regulation (FAR) Part 7.503(c)(12). Contractor personnel shall provide products required by the contract to CLNC DMO personnel, including the

CLNC DMO Director, DMO Deputy Director, DMO Senior Non-Commission Officer In Charge

(SNCOIC)/Chief, and stakeholders in all phases of the DMO lifecycle including, but not limited to requirements for installation support services, professional services, training, software, and

Information Technology (IT) services.

The support services may include, but are not limited to documentation that outlines strategies, planning, data analysis, requirements and/or documentation development, compliance reviews, documents development, and forms. The contractor shall provide advisory support and assist functional area technical experts with the development of writing sound/sufficient reports. Other support functions may include research/analysis, document preparation, administration, development of analytics, and creating reports.

3.5 All reports, materials (including training materials, computer software and hardware, source codes, and related items), and information, in whatever form, created, generated, or produced under this PWS and/or Task Order must become the property of the Marine Corps; therefore, the Marine Corps must have the right to use, modify, reproduce, perform, display, release, or disclose such reports, materials, and information in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so.

3.6 Provide direct support to CLNC DMO ‘s Information Knowledge Management (IKM) supporting four primary areas: 1) Process Analysis, Improvement, and Automation; 2) Distribution / Transportation

System, 3) Collaborative Services, and 4) IKM project management and IKM planning.

3.7 Personal Property Program Modernization Planning Support Services.

3.7.1 Assist with coordinating and assisting with the planning, preparing, developing, executing, and maintaining of plans and strategies to navigate the appropriate balance of legacy and new processes and procedures.

3.7.2 Development and management of a Program Management Plan that navigates with modernization efforts while identifying appropriate relationships, resources, technologies, and solutions to mitigate potential programmatic gaps within MCIEast and outlining units.

3.7.3 Provide dedicated support to ensure the continuous capturing and modeling of GHC and legacy DP3 business processes. The methodology will include: conducting analysis of key processes, interviewing individual staff process owners and stakeholders to capture and identify their key processes; conducting manpower analysis to develop staffing models, creation of standardized data templates; using templates to create the “current” process model to graphically depict all stakeholders and interactions; reviewing, evaluating, and analyzing “legacy and new” process models for ways to improve the process and make it shorter, faster, leaner; developing a new “value streamed” process model and “conceptual” data model containing proposed modifications and changes;

reviewing, testing and validating proposed changes with the owners and stakeholders;

comparing effectiveness between legacy and new processes, transferring “value streamed” model to develop a technical solution to operate in a Collaborative Services

(CS) environment; and completing the necessary requirements to facilitate the most effective means of providing services with the most effective resources.

3.7.4 Conduct analyses to validate the correct manning, staffing, training, legacy/new workload sustainability, and equipment are employed to sustain legacy and new methods.

3.8 Training and Exercise Analysis Support Services.

3.8.1 Analyze the time periods required to obtain acceptable levels of proficiencies for new employees to begin to provide services to customers. This includes evaluating available training materials and resources for relevancy and effectiveness and conducting gap analyses to determine appropriate training focus areas that are required.

3.8.2 Assess Training and Resource Manual standards to determine the tasks that require additional training outside of conducting normal installation DMO functions. As a result, provide analysis of critical training requirements that are important to DoD and service modernization efforts and provide recommended adjustments of Training & Readiness tasks for CLNC DMO personnel to prosecute.

3.8.3 Conduct and provide analysis of current government training plan methods and provide recommendations for improving annual training. This includes providing detailed analysis of operations in the next twelve months and conceptual analysis focused on the next proceeding twenty-four months.

3.8.4 Within the life cycle of each training event, provide pre-event planning, participant coordination, and post-even activities for designated Government working groups, symposia, and workshops, including but not limited to, providing recommendations for agents; providing recommendations and resolving technical issues; providing input to development of documents (i.e., reports, briefs, white papers, and diagrams); providing presentation material detailing findings and recommendations associated with analytical assessments studies and development efforts; and delivering oral presentations.

3.8.5 Within the life cycle of each training event, provide pre-event planning, participant coordination, and post-event activities for designated Government working groups, symposia, and workshops, including but not limited to, providing recommendations for agents; providing recommendations and resolving technical issues; providing input to development of documents (i.e., reports, briefs, white papers, and diagrams); providing presentation material detailing findings and recommendations associated with analytical assessments studies and development efforts; and delivering oral presentations.

3.8.6 Conduct technical research and analysis of CLNC DMO during all phases of operations and existing plans, capabilities, and requirements for peak movement season of household goods. Peak season is from mid-May to end of August of each calendar year.

3.9 Transportation Decision Assessment and Analysis of Information Management and Knowledge

Management

Support Services.

3.9.1 Conduct analysis and provide recommendations regarding the integration and employment of all transportation systems collaboration required to support operational and future planning, coordination, and execution in support of the Defense Transportation

System. Assess and develop a method for data transfer, storage, and information dissemination that complies with local and enterprise-level IM/KM policies for stakeholders including Marine Corps supply and transportation systems, United States

Transportation Command (USTC) transportation systems, supported commands (II

MEF/MARSOC), higher commands (MCICOM, HQMC), and Marine Corps Enterprise

Information Technology Services (MCEITS).

3.9.2 Conduct analysis and provide recommendations to significantly increase the effectiveness of IM and KM in CLNC DMO. Provide analysis, development of (with Government approval), and recommendations for enhancing existing technical tools (e.g., SharePoint) and identifying new tools to nest DMO IM and KM support structure across the II MEF

Major Subordinate Commands and Elements. Produce technical documentation that outlines system interface requirements and engineering change proposals.

3.9.3 Assess the ability of CLNC DMO to effectively support and sustain personnel, equipment, systems, facilities, and installation. Supportability assessments shall identify impacts of potential threats, both fabricated and natural to the conventional force and the mission and should offer recommendations to increase continuity of operations. These types of analyses, reports, and briefings shall include recommendations on DMO level budgetary and resource allocations for the Government to prioritize the protection of

DMO’s task critical assets, infrastructures, and personnel, both in expeditionary and rear-area (garrison) locations.

3.9.4 Develop/refine briefings, documents, and reports. Assist in writing reports, information papers, decision papers, engineering change proposals, technical reports, and studies for

CLNC DMO Leadership review and approval.

3.10 Report all contractor labor hours (including subcontractor labor hours) required for the performance of services under this contract via the System for Award Management reporting tool.

3.11 Develop training materials such as independent study, online training materials, computer-based training, in-person instruction, simulations, and/or wargames that address identified gaps.

3.12 Provide written analysis, in contractor or government format, identifying recommended changes to the Training and Resource manual based on assessed levels of proficiency evaluated within CLNC

DMO annual training plan.

3.13 Technical briefings that provide an overview of the results of a technical analysis of the issues generated in this contract. Meetings proceedings, minutes, key discussion points, decisions reached, announcement of follow-on meetings or actions, and after action / lessons learned reports shall be included.

3.14 Provide input on the development of documents (i.e., reports, briefs, white papers, and diagrams).

3.15 Submit a Monthly Status Report. The report shall provide detailed status for the project(s) within the

Project Management Plan as well as capture an overall status of the order. Furthermore, the report shall report all funding received and shall detail the tasks or projects supported by such funding, and the funding source, if known.

3.16 Assist in assessing and developing Standard Operating Procedures for CLNC DMO.

3.17 In Progress Review slides as required.

3.18 Provide market research documentation when needed.

3.19 Provide DP3 programmatic analysis no later than 60 days after project taskings, updated quarterly from thereon.

3.20 Provide recommendations, in contractor format, regarding an analytical approach to modernize aboard installations, force and facility capacity optimization, and decision-making that seek to reduce vulnerabilities, threats, and risks to installation resources and personnel. Recommendations and analysis shall include analytical metrics to identify measures of performance (MOP) and measures of effectiveness (MOE) that lead to identification of tradeoffs and generate decisions leading to preferred solutions.

3.21 Provide analysis of legacy and GHC business processes that communicate levels of effort, efficiencies, and efficacies.

3.22 As a minimum, provide formal updates to schedule, performance, risk assessment, and risk mitigation plans for each program/project (to include the Project Management Plan). The schedule shall specify estimated project start and stop dates as well as methods to conduct key analysis aligned to key milestones within the project.

3.23 Produce and provide a Final Technical Report (FTR). The FTR shall include TO-specific background information, objectives, assumptions, specific data collected, conclusions, analyses conducted, and recommendations. The first report shall be submitted halfway through the Period of

Performance (PoP). The final FTR is due NLT 45 days prior to the last date of the TO’s PoP.

4.0 PLACE OF PERFORMANCE, HOURS OF OPERATION, AND PERIOD OF PERFORMANCE

4.1 Place Of Performance

Primary Government place of performance will be Camp Lejeune, North Carolina: 75% of the work expected to be performed at CLNC DMO, and 25% of the work is expected to be performed at alternate locations. The Government will provide the Contractor on-site workspaces which will include a chair, desk, and NIPR computer.

4.2 Hours of Operation

Work Schedule: The standard work week for federal employees is 40 hours per week. The standard

40-hour week is defined as five (5) days a week, eight (8) hours a day. The contractor is advised that deviation from this standard workweek may affect access to buildings, materials and/or Government employees. Normal work hours for CLNC DMO are 7:30 am to 4:00 pm Monday thru Friday except

Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Holidays: For purposes of scheduling work the Contractor is advised that access to the Government installation may be restricted on Federal holidays:

The following are observed federal holidays:

(a) New Year’s Day 1 January

(b) Martin Luther King Day Third Monday in January

(c) Presidents Day Third Monday in February

(d) Memorial Day Last Monday in May

(e) Juneteenth Day 19 June

(f) Independence Day 4 July

(g) Labor Day First Monday in

September

(h) Columbus Day Second Monday in

October

(i) Veterans Day 11 November

(j) Thanksgiving Day Fourth Thursday in

November

(k) Christmas Day 25 December

* Note: If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.

Unauthorized Work Performance: The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contract deviated from contract requirements and specifications without approval from the CONTRACTING OFFICER, such deviation shall be at the risk and expense of the Contractor and any cost related thereto shall be borne by the Contractor.

4.3 Period of Performance

The resultant contract will include a Base Period of 12 months and four (4) 12-month option periods to be exercised at the Government's discretion.

Base Period: 1 September 2024 through 31 August 2025

Option Year 1: 1 September 2025 through 31 August 2026

Option Year 2: 1 September 2026 through 31 August 2027

Option Year 3: 1 September 2027 through 31 August 2028

Option Year 4: 1 September 2028 through 31 August 2029

5.0 STAFFING:

The contractor shall provide an adequate staff of employees with the necessary management expertise, training, and certifications to ensure the performance of the work in accordance with sound and efficient management practices. The Government estimates no fewer than 3 personnel are required to perform the services required of this Performance Work Statement, but a greater or lesser amount of personnel may be proposed if the requirements of the PWS are met. Upon contract award (estimated award date of 1 September 2024), there will be a transition period of 10 days. The Modernization Planning Support (key personnel) and one contractor employee will start the day after award. The day after the end of the transition period, the awardee shall have

100% of proposed personnel on hand. The Government estimates the following positions, or an equivalent, to perform the services required:

a. One (1) Modernization Planning Support (Key Personnel)

b. One (1) Training and Exercise Analysis

c. One (1) Information & Knowledge Management

The Government recommends the following minimum qualifications:

5.1 Performance Requirements

5.1.1 The contractor shall possess the necessary training, qualifications, experience, and clearances to accomplish all tasks identified in this PWS. Minimal tradeoffs between education, experience or skills may be considered by the Government.

5.1.2 Ability to gather, assemble, and analyze facts, draw conclusions, develop, and utilize appropriate data collection techniques and data cleansing to produce valid and reliable findings, conduct analysis, devise recommended solutions, and package the entire process in briefings, papers, or reports suitable for top management use and decision making.

5.1.3 Personnel shall be capable of speaking, writing, reading, and understanding the English language.

5.1.4 Ability to communicate effectively both orally and in writing, resolve complex issues, indicate solutions, and develop a range of possible alternatives when there is no single solution, and establish maintain good working relations with project stakeholders.

5.1.5 Contractor personnel shall be knowledgeable of a wide range of operation research techniques, qualitative and/or quantitative methods and analyses used to develop, adapt, modify, and apply models to resolve problems or define solutions and recommend alternatives.

5.1.6 The contractor shall be proficient with the suite of Microsoft office programs, including

Word, Excel, Outlook, Publisher, PowerPoint, and SharePoint. The contractor shall have an advanced proficiency with commonly used software applications.

5.1.7 For work related to Section 3, it is recommended that the contractor Modernization

Planning Support (Key Personnel), Training and Exercise Analysis, and Information &

Knowledge Management have knowledge and experience with the following systems:

Adaptive Planning Execution System (APEX), USTRANSCOM Strategic Mobility

System (SMS), Automatic Message Handling Systems (AMHS), Cargo Movement

Operations System (CMOS), Defense Personal Property System (DPS), Integrated Data

Environment/Global Transportation Network Convergence (IGC), Global Air

Transportation Execution System (GATES), FACTS, Passive Radio Frequency

Identification (pRFID), Active Radio Frequency Identification (aRFID), Marine Corps

Platform Integration Center (MCPIC), GCSS-MC.

5.1.8 Contractor will be expected to learn and be conversant with MilMove System (new

United Stated Transportation Command moving system).

5.1.9 Project Management Plan (PmP) certification with a year experience working project management efforts in support of the government. Recommended education at a bachelor’s level will be accepted but not in lieu of PmP certification.

5.1.10 Knowledge and experience in Lean/Six Sigma or Agile methodologies and able to provide case examples of refinement to interactively complex systems resulting in net efficiencies.

5.1.11 Familiarity with operational and transportation planning processes, Marine Air Ground

Task Force Command Element operations, executive-level staff functions, and Joint-

Interoperability initiatives related to Joint, Combined, and NATO operations.

5.1.12 Advanced Microsoft SharePoint site ability to conduct advanced SharePoint programming. More than three (3) years of experience with research techniques, creation, modification, and maintenance of custom web-based systems using elements of ASP.net, C#, VB Script, JavaScript, jQuery, and Cascading Style Sheets (CSS). As well as the ability to interact with the government to convert logical models into recommended programming solutions.

6.0 QASP

6.1 Purpose

This Quality Assurance Surveillance Plan (QASP) has been developed to provide the standard of surveillance for this services requirement. The Contracting Officer (KO) will appoint an individual at the time of award as the COR. COR contact information is also provided in the award. The COR will also serve as the Quality Assurance Evaluator (QAE) and will use this QASP to ensure the standards of the contract are being met. The COR/QAE will be referred to as the COR throughout this QASP.

6.2 Performance Standards

The QASP provides a systematic method to evaluate the service the Contractor is required to furnish.

The COR will assess the Contractor’s performance to ensure the Contractor is performing up to the specified standards. The standards for the Performance Work Statement (PWS) are included in this

QASP. The standards for this procurement are subjective since specific metric-driven standards are not appropriate.

6.3 Management and Oversight

The QASP is based on the premise that the Contractor, and not the Government, is responsible for the management and any Quality Control action required to meet the terms of the contract. The performance requirements recognize that the Contractor is not a perfect manager and that unforeseen requirements and uncontrollable problems do occur. Good management and use of an adequate

Quality Control Plan will allow the Contractor to operate within specific performance requirements.

QASPs are designed to be objective, fair, and consistent in evaluating Contractor performance against the provided standards.

6.3 Acceptable Quality Levels (AQLs)

AQLs have been established in the PRS and provide performance standards that the Contractor will meet in performing the contract. In the event the Contractor does not meet the established AQLs, the

KO has the right to exercise the negative incentives stated in this QASP.

6.4 Methods of Surveillance/Evaluation

The COR will evaluate the contractor’s performance using one or more of the following surveillance methods:

a. 85% Inspection: Inspection where specified characteristics of performance are examined and tested to determine conformance with defined requirements in the Performance Work Statement

(PWS).

b. Random Inspection: Sampling method in which each unit of the population has an equal chance of being selected.

c. Customer Surveys and Feedback: A review method where customers and end users are surveyed to provide to provide input on specific service levels.

6.4 Negative Incentives

If any of the performance requirements do not meet the AQL set in the PRS table, the COR shall document the discrepancy(s) and shall notify the KO and the Contractor promptly for appropriate action. When the performance is below the AQL standard, the Government may implement negative incentives that include increased surveillance, reduction in contract price, decision not to exercise next option, increased Contractor reporting, and/or documentation of contractor’s failure to meet performance requirements in the Contractor’s Performance Assessment Reporting System (CPARS).

6.5 Notification

The COR will notify the KO, in writing, of unacceptable quality levels. The COR will promptly provide written notification of discrepancies on a monthly basis, or immediately if the situation significantly affects the well-being of the project. The Contractor will be given the opportunity to respond, in writing, to each discrepancy.

6.6 Response

The Contractor shall provide a written response to the cause and the corrective action to prevent recurrence within ten (10) working days after receipt of the KO’s notification. The Contractor should cite specific quality assurance program procedures or new procedures instituted to prevent recurrence.

6.7 Records

The COR will maintain contract surveillance files as directed by the KO. Surveillance files will include, as a minimum, the following documentation for this Firm-Fixed Priced contract:

a. COR designation and appointment letters.

b. A copy of the contract and all contract modifications.

c. QASP, Quality Control Plan, and any other monitoring tools, checklists, etc.

d. All correspondence including KO notifications and the Contractor’s responses.

e. Contractor monthly status reports.

f. Monthly evidence of satisfactory performance provided by student survey.

g. Evidence of price monitoring: copies of certified invoices tracked against each contract line item.

h. Quarterly technical reviews.

i. Surveillance reports and a summary of the surveillance logs prepared by the

COR and submitted to the KO annually.

j. Copies of deficiency reports that may be submitted in support of unacceptable performance identified during the performance period by the COR, or when there is a significant change in the assessment in one or more evaluation areas.

k. Annual in-progress reviews conducted and entered into CPARS.

6.8 Ratings

The following criteria will be used for performance evaluations: Exceptional, Satisfactory, Marginal, or Unsatisfactory. Upward or downward arrows may be used to indicate an improving or worsening trend insufficient to change to the assessment status.

a. Exceptional. Indicates performance clearly exceeds contractual requirements. The area of evaluation may contain a few minor problems for which corrective action appears highly effective.

b. Satisfactory. Indicates performance clearly meets contractual requirements. The area of evaluation contains some minor problems for which the corrective actions appear satisfactory.

c. Marginal. Indicates performance meets contractual requirements. The area of evaluation contains one or more serious problems for which corrective actions have not yet been identified, appear only marginally effective, or have not been fully implemented.

d. Unsatisfactory. Indicates the contractor is in danger of not being able to satisfy contractual requirements and recovery is not likely in a timely manner. The area of evaluation contains one or more serious problems for which the corrective actions appear ineffective.

6.9 Documentation

Documentation used and referenced to perform surveillance will consist of monthly reports, contractor plans and procedures, schedules, customer feedback and contract data requirements.

a. Recording Observations. The COR shall use Surveillance Logs to record information on scheduled observations and deficiencies noted. Each observation is recorded on the log. The documents then become a formal record for reference. The contractor is to be told each time that a deficiency is found during scheduled observations. The COR makes a notation on the

Surveillance Log of the date and time the deficiency was discovered, then, the COR asks a contractor site manager to initial the notation, documenting notification of the deficiency only.

b. Potential Unacceptable Performance. The COR must identify the specific service that is unacceptable and the possible causes, and ask a number of questions which if answered, will probably pinpoint the source of the problem.

c. Documenting Unacceptable Performance. The COR must attempt to resolve the problem with the contractor. The original log and the attempted solution (along with an evaluation of results) are forwarded to the Contracting Officer through the COR.

Based on the severity of the discrepancy and the success of the solution, the COR will notify the KO. The contractor shall complete a response to the unacceptable evaluation if requested by the KO or by its own choice.

6.10 Taking Action

The COR may evaluate the contractor’s performance and document any non-compliance, but only the KO may take action against the contractor for an unacceptable rating. When the contractor’s performance is unacceptable and a formal action is indicated, the COR will determine what action is appropriate for the specific circumstances and make a recommendation to the KO.

6.11 Documentation Retention

The COR retains a copy of all inspection schedules and surveillance activity logs during the contract, and forwards them for inclusion in the contract file at the end of the surveillance period. However, when a specific service becomes unsatisfactory during a surveillance period, the inspection documentation supporting the contract discrepancy report is forwarded to the KO.

7.0 PERFORMANCE REQUIREMENTS

7.1 PERFORMANCE REQUIREMENTS SUMMARY

PERFORMAN

CE

OBJECTIVE

PERFORMANC

E

REQUIREMEN

TS

ACCEPTABL

E QUALITY

LEVEL

(AQL)

SURVEILLAN

CE METHOD /

FREQUENCY

INSPECTO

R

INCENTIV

E

Submit reports, briefs, white papers, documentation, training materials, software, hardware, source codes, and information as required in a timely manner

In accordance with PWS

85%

- Timeliness

-Quality

-Accuracy

Observation

Random

/Monthly

COR

Exercise

Option

Provide non-personal acquisition support services

85%

- Timeliness

Provide direct support to CLNC

DMO’s

Information

Knowledge

Management

85%

- Timeliness

Provide personal program modernization planning support services

85%

- Timeliness

Provide training and exercise analysis support services

85%

- Timeliness

Assist in assessing and developing

Standard

Operating

Procedures

(SOP) for Camp

Lejeune NC

DMO

Provide transportation decision assessment and analysis of information management and knowledge management support services

Provide analysis of legacy and

GHC business processes

Exercise Option

85%

- Timeliness

Provide formal updates to schedule, performance, risk assessment, and risk mitigation plans

Provide support for the goals of the PWS in a manner that ensures quality data, completeness of information, and addresses resource concerns

Random

/Monthly

Provide quality personnel identified in

PWS 5,

delivering all tasks identified in the PWS, ensuring they adhere to all

SOPs, federal policies, and

Marine Corps rules and regulations.

Meet scheduled deadlines and deliver products in the time requested and per the PWS

Produce and provide Final

Technical Report

(FTR)

85%

- Timeliness

The contractor must meet the above stated Acceptable Quality Level (AQL). The Contractor must provide corrective actions to each deficiency. If the Contractor does not meet the AQL, the COR will notify the

Contracting Officer.

7.2 PERFORMANCE REQUIREMENTS DELIVERABLES SCHEDULE

DELIVERABLE

PWS SECTION

FREQUENCY

MEDIUM/

FORMAT

SUBMIT TO

IM/KM of Defense

Transportation

System Performance

3.6

30 days after project completion

Electronic; MS

Word; MS Excel

DMO Leadership

& COR

Program

Modernization

Planning

Documentation

3.7.2

No later than 30 days after project tasking; updated quarterly; as required

Quarterly Program /

Project Management

Review

3.7.2

45 days ARO /

Quarterly thereafter

Electronic; MS

Word; MS Excel;

Power Point

Program

Management Plan

(PMP)

3.7.3, 3.22

No later than 15 days after project tasking; updated quarterly.

System Assessment and Analysis Report

3.9.1, 3.9.2 completion

Electronic; MS

Word; MS Excel

Developing

Briefings and

Reports

3.9.4 tasking; updated monthly (end of month)

Word

Contractor

Manpower

Reporting

3.10

Within 15 days of contract award and annually thereafter no later than 31

October of each calendar year

Electronic

SAM.gov (initial award and annual submission)

KO & COR

(initial award)

DMO Training

Analysis and

Training Material

3.11

Technical Research and Analysis

3.12

15 days prior to peak season; 30 days of peak season

MS Power Point

Meeting Proceedings and Receipts

3.13, 3.14 30 days after project completion

Electronic; MS

Word; MS Excel

Monthly Status

Report

3.15

45 days After

Receipt of Order

(ARO); monthly thereafter

Electronic; MS

Business process models and

Collaborative business rules, analysis, & technology

3.16, 3.21 tasking; updated monthly (end of month)

Market Research

Documentation

3.18 As needed Electronic; MS

PowerPoint

PCO

DP3 Programmatic

Analysis

3.19

No later than 60 days after project tasking; updated quarterly.

Electronic; MS

Word; Naval

Letter

Software Code

3.20 completion

Electronic; MS

Word; MS Excel

Decision Assessment and Analysis

Technical Reports

3.20

Initial assessment

45 days after project tasking; 30 days after project

Final Technical

Report

3.23

First report due halfway through

PoP; final report due NLT 45 days prior to last date of

PoP

Post Award

Orientation

As scheduled between the

Conference call/

MS Teams meeting;

KO and COR

Contracting Officer and Contractor

Word; Power

Point

8.0 GOVERNMENT OWNED PROPERTY

The Government will provide the facilities, information, equipment, and materials as listed in this section. The

Government will maintain ownership of all property.

8.1 Government-Owned Equipment

8.1.1 Office Equipment: The Government will provide desks and chairs within office space.

Phone lines will be provided for local, long distance and Defense Switching Network

(DSN) calls only. Additionally, computers, printers, and scanners will be provided. The

Contractor is responsible for maintaining all Government-furnished office equipment.

8.1.2 Other Government-Owned Equipment: A list of other Government-owned equipment that will be provided to the Contractor for use while providing services under this contract will be available upon award.

8.2 Contractor Workspace

The Government will provide adequate workspace and space for Contractor employees to store personal gear, such as work clothes, civilian clothes.

8.3 Facilities Restrictions

These facilities shall only be used in performance of this contract.

8.4 Facilities Maintenance

The Contractor is responsible for keeping the facilities occupied and surrounding areas in a clean and orderly condition.

8.5 Facilities Vacate

All Contractor's property, equipment, and supplies shall be removed within 48 hours of contract expiration or termination.

9.0 SPECIAL ADMINISTRATIVE INFORMATION AND SERVICES

9.1 Drug Detection Procedures

Pursuant to Marine Corps policy applicable to both Government and Contractor personnel, measures will be taken to prevent the introduction and utilization of illegal drugs and related paraphernalia into

Government work areas.

In furtherance of the Marine Corps' drug control program, unannounced periodic inspections of the following nature may be conducted by installation security authorities:

a. Routine inspection of Contractor occupied workspaces.

b. Random inspections of vehicles on entry or exit, with drug detections dog teams as available, to eliminate them as a haven for storage of or trafficking in illegal drugs.

c. Random inspection of personnel possessions on entry or exit from the installation.

When there is probable cause to believe that a contractor employee onboard a Marine Corps installation has been engaged in use, possession, or trafficking of drugs, the installation authorities may detain the employee until the employee can be removed from the installation or can be released to the local authorities having jurisdiction.

Trafficking illegal drug and drug paraphernalia by Contractor employees while on a military vessel/installation may lead to possible withdrawal or downgrading of security clearance, and/or referral for prosecution by appropriate law enforcement authorities.

The Contractor is responsible for the conduct of employees performing work under this contract and is, therefore, responsible to assure that employees are notified of these provisions prior to assignment.

The removal of Contractor personnel from a Government vessel or installation as a result of the drug offenses shall not be cause for excusable delay, nor shall such action be deemed a basis for an equitable adjustment to price, delivery, or other provision of this contract.

9.2 Administrative or Technical Assistance

Government representatives will reside on-site with the Contractor team. These individuals will be available for answering Contractor employee questions and providing administrative or technical assistance as required. The COR will be the technical Point of Contact (POC) for all issues involving this contract.

9.3 Technical Manuals

The Government will provide the Contractor with applicable technical manuals not readily available to

Contractor.

9.4 Police and Fire Protection

The following telephone numbers are provided to the Contractor in the event of an emergency:

Emergency and Fire 911

9.5 Security

9.5.1 The Government will assist the Contractor with acquiring any personnel passes, identification cards and vehicle permits needed in the performance of this contract. See

Section 17 for Documentation Required.

9.5.2 All tasks performed under this contract shall comply with DoD security regulations.

Services performed under this contract involve a security classification of “Controlled

Unclassified Information.”

9.5.3 Contractor personnel performing on this contract are required to complete mandatory command specific security training (i.e., Operations Security (OPSEC) and

Counterintelligence and Awareness Reporting).

9.5.4 Contractor personnel will account for and return all Common Access Cards (CACs) to

Contracting Officer's Representative, Program Manager, or Trusted Agent upon completion or termination of the contract, termination of employment, or suspension of classified clearance or access of any contractor employee.

9.5.5 Controlled Unclassified Information. The Contractor shall encrypt or use other

Government approved means of transmitting CUI, Personally Identifiable Information

(PII) and other sensitive data IAW DoDI 5200.48 and NIST SP 800-171 “Protecting

Controlled Unclassified Information in Non-Federal Systems and Organizations”. The

Government shall be immediately notified of any indication of a potential unauthorized disclosure of CUI or compromise of classified information. The Contractor shall ensure all personnel involved with this effort and the information produced receive the required training for safeguarding classified, CUI, and Government sensitive information, including Operations Security (OPSEC). Any information pertaining to this effort shall not be released for public dissemination, to include posting relationships and technologies on the Contractor's website or portal, unless approved by the Government. The

Government shall be notified immediately of any security related incident or of any indication of a potential unauthorized disclosure or compromise of CUI.

9.5.6 Non-Disclosure of Information. This requirement and all its related capabilities that may or may not include all/any future modifications being developed is for the exclusive use of the Government. Performance under this contract may require the Contractor to access data and information sensitive to a government agency, another Government Contractor, or of such nature that dissemination or use other than as specified in this SOW would be averse to the interest of the Government or others. The information developed because of this effort shall not be provided to any person or organization without the express written consent of the Government. The Contractor or Contractor personnel shall not divulge, or release information developed or obtained during Contractor performance, without written approval of the Government Contracting Officer. There shall be no public announcements of the resultant contract unless authorized by the Government

Contracting Officer. Information and property associated with this acquisition is to be guarded against disclosure to unauthorized sources. Any question on the release or use of information, or doubt of a person’s authority to request information, shall be addressed to the Contracting Officer. Contractor team individual(s) supporting this contract shall be required to execute an SF-312, Non-Disclosure Agreement (NDA), as a condition of employment.

9.6 Privacy Act

Work under the task order may require that personnel and technicians have access to Privacy Act

Information when performing tasks requiring maintenance of system records, including the collection, use, and dissemination of records or data. Such performance will be subject to the clause FAR 52.224-

1, Privacy Act Notification and FAR 52.224-2, Privacy Act.

9.7 Non-Personal Services Statement

The Government will not control, direct, or supervise contractor…