M6700122Q0012.pdf

SEE ADDENDUM

(No Collect Calls)

M6700122Q0012 01-Jul-2022

b. TELEPHONE NUMBER

910-451-8853

8. OFFER DUE DATE/LOCAL TIME

12:00 AM 20 Jul 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M67001

9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SGT BURNHAM

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

MMP100254970

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

CONTRACTING DEPARTMENT

MCIEAST

308 HOLCOMB BOULEVARD

CAMP LEJEUNE NC 28547-8368

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE MMP100 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

BASE TELEPHONE WAREHOUSE

RONALD ROSS

25 CROSS STREET RM 130 (SUPPLY)

CAMP LEJEUNE NC 28542-0004

TEL: 910-451-9429 FAX:

FAX:

TEL:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$12,000,000

NAICS:

811213

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF63

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M6700122Q0012

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Telecommunication Technical Support

FFP

Technical Support with Extended Maintenance Service Plan. See Performance

Work Statement for details.

FOB: Destination

MILSTRIP: MMP100254970

PURCHASE REQUEST NUMBER: MMP100254970

PSC CD: J059

NET AMT

1001 12 Months OPTION Telecommunication Technical Support

FFP

Technical Support with Extended Maintenance Service Plan. See Performance

Work Statement for details.

FOB: Destination

2001 12 Months OPTION Telecommunication Technical Support

FFP

Technical Support with Extended Maintenance Service Plan. See Performance

Work Statement for details.

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-AUG-2022 TO

31-JUL-2023

N/A BASE TELEPHONE WAREHOUSE

RONALD ROSS

25 CROSS STREET RM 130 (SUPPLY)

CAMP LEJEUNE NC 28542-0004

910-451-9429

MMP100

1001 POP 01-AUG-2023 TO

31-JUL-2024

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-AUG-2024 TO

31-JUL-2025

N/A (SAME AS PREVIOUS LOCATION)

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

1001 Destination Government Destination Government

2001 Destination Government Destination Government

INSTRUCTION TO QUOTERS

ADDENDUM TO FAR 52.212-1

(b) SUBMISSION OF QUOTES.

(1) RFQ Number M67001-22-Q-0012 must be clearly shown in the subject line.

(2) The vendor is responsible for ensuring that quotes are received in the Contracting Office no later than 12:00

P.M. (EDT) on 20 July 2022 as indicated on page one (1) of this solicitation. Failure of vendor’s quote to be received prior to the hour and date specified may result in rejection of the quote. All questions pertaining to this RFQ shall be submitted to the email below NLT 12:00 PM (EDT) on 08 July 2022.

(3) Quotes and questions shall be submitted electronically via e-mail to codey.burnham@usmc.mil.

(4) Past Performance: Offerors should submit at least three (3) relevant past performance references.

Relevant past performance is defined as performance of work within the last three (3) years of similar size, scope, and technical complexity to this requirement. If an offeror has no relevant past performance history, the offeror must affirmatively state that it possesses no relevant past performance history. Include the following information for each reference listed:

(a) Agency or company name.

(b) Contract number (if applicable).

INSTRUCTIONS FOR THE PREPARATION OF QUOTES: The vendor shall submit the following as part of their quote:

(5) Information that demonstrates the vendor’s ability to perform the services in accordance with the requirements of the Performance Work Statement within the required period of performance.

(6) Quoted firm-fixed price for each line item shown – for completion of all services/supplies in accordance with the requirements of the Performance Work Statement. Vendor must include unit price and total amount for each line item. Vendor shall quote FOB Destination pricing.

(7) Completed Representations and Certifications. The following representations and certifications must be completed and returned as part of the vendor’s quote:

FAR 52.212-3 (Note that vendor is only required to complete paragraph (b) if they have not completed annual representations and certifications via the System for Award Management (SAM) website.)

FAR 52.204-24

FAR 52.204-26

DFARS 252.204-7016

DFARS 252.204-7017

(11) Completed SF1449 to include the signed/completed page 1 (Blocks 17 and 30).

(End of Addenda to Provision)

PERFORMANCE WORK STATEMENT

CAMP LEJEUNE/NEW RIVER TELECOMMUNCATIONS SUPPORT SERVICES

1. INTRODUCTION. This requirement is for Marine Corps Base (MCB) Camp Lejeune and Marine Corps Air

Station (MCAS) New River, NC Telecommunications Network Extended Technical Assistance and

Maintenance Support Services.

mailto:codey.burnham@usmc.mil

2. BACKGROUND. The MCIEAST G6 Telecommunications Support Division (TSD) provides critical voice and data communications to MCB Camp Lejeune and MCAS New River, NC, and requires technical assistance and maintenance support in order to provide reliable service.

3. SCOPE. This Performance Work Statement (PWS) establishes and defines the requirements for the contractor to provide technical support, repair and replacement (R&R) of parts and on-site maintenance support as required for the Base Telecommunications Network for MCB Camp Lejeune and MCAS New River, NC.

Specifics for each line item are included below. This will be a Firm Fixed Price (FFP) contract.

4. CONTRACT OBJECTIVE. The purpose of this contract is to provide MCIEAST G6 Telecommunications

Support Division with Technical Assistance Service (TAS)/ Extended Technical Assistance Services (ETAS), R&R Service, and remote diagnostics service for voice switching and related equipment located aboard MCB

Camp Lejeune and MCAS New River, NC.

5. TECHNICAL SUPPORT REQUIREMENTS.

5.1. This support agreement shall include the service requirements of TAS/ETAS, R&R, remote diagnostics, and onsite diagnostic support for the systems list and equipment list in section 6 of this PWS.

5.2. The support agreement package shall consist of core TAS/ETAS support 365 days a year, 7 days a week, 24 hours a day (365/7/24) for the term of the contract. The contractor shall take incoming service calls.

The contractor shall provide initial Tier 1 support and shall open ETAS tickets with associated Original

Equipment Manufacturer (OEM) on required service issues. This core TAS/ETAS support package shall provide the primary services required for day-to-day support of the MCB Camp Lejeune and MCAS New

River timing systems, networking equipment, and all power inverters, and rectifiers. Tier 1 support is defined as support for basic technical customer issues.

5.3. The contractor shall provide unlimited remote and on-site maintenance, diagnostics, routine technical assistance, and emergency technical assistance services as required. In addition to technical assistance, services shall include testing, diagnostic fault isolation, problem resolution, and system restoration.

Remote support shall include both telephonic assistance, direct remote access 365/7/24, and on site assistance for the system.

5.4. Scope of Remote Diagnostic Services. Remote diagnostic corrective actions for emergencies shall be handled immediately by the contractor. The contractor shall immediately investigate and resolve emergency situations, after determination by the Government POC in accordance with 5.3 of the PWS, that occur in the operation and maintenance of the switch systems and continue to work every such situation remotely until the problem is corrected and service is restored. With non-emergencies, the

Government POC shall identify the site and provide a technician to work the problem with the ETAS engineer during normal working hours.

5.5. Onsite Diagnostic Service. If trouble analysis remote diagnostic services or replacement of contractor supplied parts by local technical experts are unable to isolate and affect repairs, then onsite contractor support shall be required. The contractor shall provide for and assume all costs associated for travel, lodging and subsistence of any support staff required to travel to the MCB Camp Lejeune and MCAS New

River, NC sites covered under this support agreement.

5.6. To meet the Government's high-priority, short lead time emergency requirements, the contractor's emergency replacement service shall be available 365/7/24 for the MCB Camp Lejeune and MCAS New

River, NC system. For non-service threatening support, routine TAS shall be available from 7:00 a.m. to

4:00 p.m. local time, Monday through Friday. An emergency is defined as a critical system service outage which significantly impacts customer operations. The contract will identify the point of contact that has been authorized by the Government to determine this emergency service.

5.7. In addition to core TAS/ETAS coverage, the support agreement shall allow for R&R of hardware, including disk drives, power rectifiers, inverter modules, and other items specified in the attached equipment list to include their field replacement parts. Typical turn-around time for R&R service shall be

20 business days or less. During emergency situations, necessary replacements shall be shipped within 24 hours.

5.8. DEPOT LEVEL SUPPORT TASKS.

5.8.1. Task 1 - Repair and Return of Failed Items. The contractor shall utilize OEM services to support the systems as required. The contractor shall closely monitor the OEM performance to ensure that quality standards are being observed; thereby providing a well-coordinated effort to ensure highly responsive Depot Level Support for all items on the Equipment List and support equipment listed in

5.8.2 of this PWS that comprise the systems installed at MCB Camp Lejeune and MCAS New River, NC. No Hard Drives or other Media will be returned to the contractor/vendor.

5.8.2. Task 2 - Depot Center Operations. The contractor shall utilize OEM facilities for Depot Level

Support including the repair of all covered equipment. This support shall consist of the R&R of electronic circuit packs, major subassemblies, modules, printed circuit boards, and other repairable items.

6. EQUIPMENT LIST AND LOCATIONS.

HP5 (HOST): Location – Camp Lejeune

Rectifiers: Emerson (Vertiv) Netsure 802 with 16 modules

Inverter: Benning Invertronic-M with 9 modules

Routers/switches/Servers:

One (1) Brocade MLXe-8 router, six (6) Brocade ICX 7450-48 switches, one (1) Dell PowerEdge R320, Workstations:

Four (4) Dell Latitude 5414 Rugged,

(1) Dell Latitude E5550 Laptop,

(2) Dell Precision M6800 Laptop,

(8) Dell Optiplex 7050 Micro Form Factor

ION PRIISMS Routing Device, ION SA 5600,

(1) Cisco 4400

(2) Asentria TeleBoss 850-6

H1 (REM1): Location – Camp Lejeune MEF HQ

Rectifiers: Vertiv Netsure 7000 with 8 modules.

Inverter: Alpha Technologies Cordex CXC with 12 modules.

Routers/Switches/Servers: Two (2) Brocade ICX 7450-24 switches

Asentria TeleBoss 850-6

PP5 (HNPT): Location – Naval Hospital Area

Rectifiers: Benning 56A (36 modules)

Inverter: Benning Invertronic-M (6 60kVA modules)

Routers/Switches: Two (2) Brocade ICX 7450-48 switches.

BB248 (CHBY): Location – Courthouse Bay

Rectifiers: Emerson Netsure 802 (8 200A modules)

Inverter: Benning Invertronic (3 10kVa modules)

Routers/Switches: Two (2) Brocade ICX 6450-24 switches.

Ml65 (CJSN): Location – Camp Johnson

Rectifiers: Benning 56A (36 modules) (multiple components)

Inverter: Benning Invertronic-M (6 60kVA modules) (multiple components)

Routers/Switches/Servers: Two (2) Brocade ICX 7450-24 switches

TC755 (GEIG): Location – Camp Geiger

Rectifiers: Vertiv NetSure 7000 with 7 modules.

Inverter: Benning Invertronic-M with 2 modules.

Routers/Switches/Servers: Two (2) Brocade ICX 7450-24

AS256 (NRAS): Location – MCAS New River

Rectifiers: Vertiv NetSure 802 with 20 modules

Inverter: Two (2) Benning Invertronic-M systems, one with 9 modules, one with 7 modules.

Routers/Switches/Servers: Brocade MLXe-8, four (4) Brocade ICX 7450-48, one (1) Cisco 4400.

RR134 (STBY): Location – Stone Bay Rifle Range

Rectifiers: Emerson NetSure 802 with 16 modules.

Inverter: Benning Invertronic-M with 12 modules.

Routers/Switches/Servers: Two (2) Brocade ICX 7450-48

WC99 (WCRK): Location – Wallace Creek

Rectifiers: Emerson NetSure 802 (11 200A modules)

Inverter: Benning Invertronic-M (5 modules)

Routers/Switches: Two (2) Brocade ICX 7450-24

Asentra TeleBoss 850-6

FC307 (FCRK): Location – French Creek

Rectifiers: Emerson Netsure 802 with 7 modules.

Inverter: Benning Invertronic-M with 2 modules.

Routers/Switches/Servers: Two (2) Brocade ICX 6450-24

SR65: Location – Greater Sandy Run Area

Rectifiers: Emerson/Vertiv Netsure 502 with 3 modules.

Inverter: Benning Invertronic Compact with 2 modules.

Routers/Switches/Servers: Two (2) Brocade ICX 6450-24

VL89: Location – Verona Loop

Inverter: Benning Invertronic Compact with 2 modules.

Routers/Switches/Servers: Two (2) Brocade ICX 7450-24

TT85: Location – Tarawa Terrace

Inverter: Benning with 2 modules

24: Location – DC1

Emerson/Vertiv Netsure 502 with 12 modules

FC540: Location – DC2

Emerson/Vertiv Netsure 502 with 4 modules

6.1. Timing Systems and Locations.

HP5: one (1) Microchip Tflex ATS 6580A-500

AS256: One (1) Microchip Tflex ATS 6580A-500

7. PLACE OF PERFORMANCE.

7.1. MCB Camp Lejeune, NC

7.2. MCAS New River, NC.

8. PERIOD OF PERFORMANCE. The period of performance (PPP) will include a base period of one (1) year, and two (2) one (1) year option periods. The total POP will be from FY22 to FY25.

9. GOVERNMENT FURNISHED INFORMATION AND FACILITIES. Government furnished information, such as building locations, required by the contractor for the performance of this contract will be provided with each TAS/ETAS ticket. All information received remains the property of the United States Government. The

Contractor may be subject to the Privacy Act (Title 5 of U.S. Code, Section 552.a). Reports and data shall be identified and safeguarded accordingly. Agency procedures shall be followed. The Contractor shall ensure that contractor employees assigned to this requirement are briefed annually on properly identifying and handling privacy act data/information.

There is no requirement for Government Furnished Facilities. If vendor provides “onsite” support, base access instructions are provided in section 12.12 of this PWS.

10. CONTRACTOR RESPONSIBILITIES. The Contractor shall provide shipping as required. The

Government will not pay any travel expenses as part of this PWS.

11. GOVERNMENT POINT OF CONTACT. The Government points of contact will be provided at time of contract award.

11.1. Contracting Officer’s Representative (COR): TBD at time of Award

11.2. Contract Administrator: TBD at time of Award

12. Quality Assurance Surveillance Plan (QASP). The COR will evaluate the contractor's performance by using a QASP to assure services meet contract requirements. The Government's QASP is not a substitute for Quality

Control by the contractor.

12.1. Purpose. This QASP has been developed to provide the standard of surveillance for monitoring contractor services in support of this contract. The COR will be appointed at the time of award and COR contact information will be provided. The COR will supervise the performance of Quality Assurance

Evaluators (QAEs) and will use this QASP to ensure the standards of the contract are being met.

12.2. Performance Standards. The QASP provides a systematic method to evaluate the service the contractor is required to furnish. The COR will assess the contractor’s performance to ensure the contractor is performing the specified standards. The standards for this contract are stated in the Performance

Requirement Summary (PRS) included in this QASP.

12.3. Management and Oversight. The QASP is based on the premise that the contractor, not the Government, is responsible for the management and any Quality Control action required to meet the terms of the contract. The performance requirements recognize that the contractor is not a perfect manager and that unforeseen requirements and uncontrollable problems do occur. Good use of the adequate Quality Control

Plan will allow the contractor to operate within specific performance requirements. QASPs are designed to be objective, fair, and consistent in evaluating contractor performance against the provided standards.

12.4. Acceptable Quality Levels (AQLs). AQLs have been established in the PRS and provide performance standards that the Contractor shall meet in performing the contract. In the event the contractor does not meet the established AQLs, the Contracting Officer has the right to exercise the negative incentives stated in this QASP.

12.5. Negative Incentives. If any of the performance requirements does not meet the AQL set in the PRS table, the COR shall document the discrepancy(s) and shall notify the contractor promptly. The Contracting

Officer will be contacted and notified of the discrepancy(s) and corresctive actions recommendation.

When the performance is below the AQL standard, the Government may implement a negative incentive that includes increased surveillance and/or contractor reporting, as well as documentation on the

Contractor's Performance Assessment Reporting System (CPARS). If the contractor's performance does not improve by the second month, a meeting will be held to review additional corrective actions or to determine financial penalties to be assessed to the contractor.

12.6. Notification. The COR will notify the Contracting Officer (KO), in writing, of unacceptable quality levels. The KO will provide written notification of discrepancies on a monthly basis, or immediately if the situation significantly affects the well-being of the project. The contractor will be given the opportunity to respond, in writing, to each discrepancy.

12.7. Response. The Contractor shall provide a written response to the cause and the corrective action to prevent recurrence within ten (10) working days after receipt of the COR and/or KO notification. The

Contractor should cite specific quality assurance program procedures or new procedures instituted to prevent recurrence.

12.8. Records. The COR will maintain contract surveillance files as directed by the KO. Surveillance files will include, as a minimum, the following documentation for this Firm-Fixed Priced contract:

12.8.1. COR designation and appointment letters.

12.8.2. A copy of the contract and all contract modifications.

12.8.3. QASP, Quality Control Plan, and any other monitoring tools, checklists, etc.

12.8.4. All correspondence including KO/COR notifications and the Contractor’s responses.

12.8.5. Quarterly reviews in Surveillance and Perfformance Monitoring (SPM).

12.8.6. Copies of deficiency reports that may be submitted in support of unacceptable performance identified during the performance period by the COR, or when there is a significant change in the assessment in one or more evaluation areas.

12.8.7. Annual in-progress reviews conducted and entered into SPM.

12.9. Ratings. Past performance information shall be entered into CPARS, the Government wide evaluation reporting tool for all past performance reports on contracts and orders. Each factor and subfactor used shall be evaluated and a supporting narrative provided. Each evaluation factor shall be rated in accordance with a five scale rating system (i.e., exceptional, very good, satisfactory, marginal, and unsatisfactory).

12.9.1. Recording Observations. The COR shall use surveillance logs to record information on scheduled observations and deficiencies noted. Each observation is recorded on the log. The documents then become a formal record. The contractor is to be informed in writing each time that a deficiency is found during scheduled observations. The COR makes a notation on the surveillance log of the date and time the deficiency was discovered, and subsequently requests that the contractor initial the notation, documents notification of the deficiency only.

12.9.2. Potential Unacceptable Performance. The COR must identify the specific service that is unacceptable and the possible causes and ask a number of questions, which if answered, will normally pinpoint the source of the problem.

12.9.3. Documenting Unacceptable Performance. The COR must attempt to resolve the problem with the contractor. The original log and the attempted solution (along with an evaluation of results) are forwarded to the KO through the COR. Based on the severity of the discrepancy and the success of the solution, the COR will notify the KO. The contractor shall complete a response in accordance with section 13.7 to the unacceptable evaluation if requested by the KO or by its their choice.

12.10. Taking Action.

12.10.1. The COR may evaluate the contractor’s performance and document any non-compliance, but only the KO may take action against the contractor for an unacceptable rating.

12.10.2. When the contractor’s performance is unacceptable and a formal action is indicated, the COR will determine what action is appropriate for the specific circumstances and make a recommendation to the KO.

12.11. Documentation. The COR retains a copy of all inspection schedules and surveillance activity logs during the course of the contract and forwards them for inclusion in the contract file at the end of the surveillance period. However, when a specific service becomes unsatisfactory during a surveillance period, the inspection documentation supporting the contract discrepancy report is forwarded to the KO.

12.12. Base Access Instructions For Marine Corps Base Camp Lejeune And Marine Corps Air Station

New River.

12.12.1. Contractors and/or Delivery drivers must have in their possession: their contract number, delivery address, and sponsor’s contact information in order to gain initial access to the base.

Sponsor: TBD at time of Award

Phone Number:

Email:

Contractors must be registered in the Defense Biometrics Identification System (DBIDS). It is the

Contractor’s responsibility to ensure all their employees and or subcontractors are properly registered within DBIDS.

DBIDS credentials will be valid for the duration of your contract, not to exceed three years; however, re-vetting of individuals' information will occur each year.

Contractors requiring access for over 60 days will receive a credential valid for up to one year.

Contractor Common Access Card (CAC) Eligibility: Contractor personnel authorized CAC's are exempt from DBIDS enrollment.

If you have questions regarding base access, Contractor CAC or DBIDS requirements contact the

Contractor Vetting Office at 910-451-0283/0284/0285.

**The Government will not be responsible for any contractor access delays. Delays that may result from inadequate planning are strictly the responsibility of the contractor.

12.13. Performance Requirements Summary. The performance standards for this PWS are stated in the

Performance Requirements Summary (PRS) below.

Sectio n

Performance Standard Acceptable quality Level Inspection

Frequency

Incentive

5.3

5.6

5.7

Provide unlimited remote and on-site maintenance, diagnostics, routine technical assistance, and emergency technical assistance services as required.

Emergency Repair and

Replacement of hardware.

Provide Depot level

Repair and Return of

Failed Equipment.

97% accuracy of submission of trouble tickets

365/7/24 availability for emergency TAS

Turn around time of 20 business days or less.

Shipped within 24 Hours.

Random

Monthly

Exercise Option Year

Positive Past

Performace Surveys

UNAUTHORIZED WORK PERFORMANCE

The contractor shall not perform work that deviates from contract requirements and specifications. If the contractor deviates from contract requirements and specifications without approval of the CONTRACTING OFFICER, such deviation shall be at the risk of the contractor and any cost related thereto shall be borne by the contractor.

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions JUN 2020

52.203-3 Gratuities APR 1984

52.203-11 Certification And Disclosure Regarding Payments To

Influence Certain Federal Transactions

SEP 2007

52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

JUN 2020

52.203-18 Prohibition on Contracting With Entities That Require Certain

Internal Confidentiality Agreements or Statements--

Representation

JAN 2017

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-7 System for Award Management OCT 2018

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011

52.204-13 System for Award Management Maintenance OCT 2018

52.204-16 Commercial and Government Entity Code Reporting AUG 2020

52.204-18 Commercial and Government Entity Code Maintenance AUG 2020

52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-22 Alternative Line Item Proposal JAN 2017

52.212-1 Instructions to Offerors--Commercial Products and

Commercial Services

NOV 2021

52.212-4 Contract Terms and Conditions--Commercial Products and

Commercial Services

NOV 2021

52.232-17 Interest MAY 2014

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

NOV 2021

52.233-1 Alt I Disputes (May 2014) - Alternate I DEC 1991

52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.242-13 Bankruptcy JUL 1995

52.247-34 F.O.B. Destination NOV 1991

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013

252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019

252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

DEC 2019

252.204-7015 Notice of Authorized Disclosure of Information for Litigation

Support

MAY 2016

252.204-7018 Prohibition on the Acquisition of Covered Defense

Telecommunications Equipment or Services

JAN 2021

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of

Terrorism

MAY 2019

252.215-7007 Notice of Intent to Resolicit JUN 2012

252.215-7008 Only One Offer JUL 2019

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.223-7008 Prohibition of Hexavalent Chromium JUN 2013

252.225-7001 Buy American And Balance Of Payments Program-- Basic MAR 2022

252.225-7002 Qualifying Country Sources As Subcontractors MAR 2022

252.225-7048 Export-Controlled Items JUN 2013

252.225-7052 Restriction on the Acquisition of Certain Magnets, Tantalum, and Tungsten.

OCT 2020

252.225-7974 (Dev) Representation Regarding Business Operations with the

Maduro Regime (DEVIATION 2020-O0005)

FEB 2020

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7017 Notice of Supply Chain Risk FEB 2019

252.239-7018 Supply Chain Risk FEB 2019

252.239-7098 (Dev) Prohibition on Contracting to Maintain or Establish a

Computer Network Unless Such Network is Designed to

Block Access to Certain Websites - Representation.

(Deviation 2021-O0003)

APR 2021

252.243-7001 Pricing Of Contract Modifications DEC 1991

252.243-7002 Requests for Equitable Adjustment DEC 2012

252.244-7000 Subcontracts for Commercial Items JAN 2021

252.246-7007 Contractor Counterfeit Electronic Part Detection and

Avoidance System

AUG 2016

252.246-7008 Sources of Electronic Parts MAY 2018

252.247-7023 Transportation of Supplies by Sea FEB 2019

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services--

Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications-

Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph

(d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause

52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or

Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM)

(https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [ ___ ] will, [ ___ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The

Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as

OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered

(include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as

OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered

(include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(End of provision)

52.204-26 COVERED TELECOMMUNICATIONS EQUIPMENT OR SERVICES--REPRESENTATION (OCT

2020)

(a) Definitions. As used in this provision, “covered telecommunications equipment or services” and "reasonable inquiry" have the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain

Telecommunications and Video Surveillance Services or Equipment.

(b) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM)

(https://www.sam.gov) for entities excluded from receiving federal awards for “covered telecommunications equipment or services”.

(c) Representations.

(1) The Offeror represents that it [ ___ ] does, [ ___ ] does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument.

(2) After conducting a reasonable inquiry for purposes of this representation, the offeror represents that it [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services.

https://www.sam.gov/

(End of provision)

52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Contracting Department, Marine Corps Installations East-Marine Corps Base, Camp Lejeune, NC, is issuing

Request For Quotation (RFQ) M6700122Q0012 to procure telecommunication support with extended maintenance support plan for the MCIEAST G6 Telecommunication Support Division.

The proposed acquisition is Full and Open Competition. The associated North American Industrial Classification

System (NAICS) Code is 811213 Communication Equipment Repair and Maintenance and the associated size standard is $12 million.

The term “offeror” or “offer” as used in FAR 52.212-1 shall be understood to mean “Quoter” and “quote,” respectively. Further, the term “award” shall be understood to describe the Government’s issuance of a purchase order in response to a request for quotes (RFQ).

BASIS FOR AWARD is “Best Value” to the Government. The Government will issue a single firm fixed-price purchase order with cost line items on an "all or none" basis.

The Government intends to award one contract as a result of this solicitation; however, the Government reserves the right to award no contract. The Government will award a contract resulting from this RFQ to the quoter whose offer conforms to the solicitation and will be most advantageous to the Government, price and other factors considered.

The following factors shall be used to evaluate quotes:

a. Technical Factor 1: Technical Capability

b. Technical Factor 2: Technical Approach

c. Past Performance

d. Price

Quotes will be evaluated using a price/technical tradeoff. This process is appropriate because it is in the

Government’s best interest to consider awarding to other than the lowest price. In evaluating the technical portion of the quote, the technical evaluators will evaluate the factors as described in the “Basis of Award”. The factors of

Technical Capability and Past Performance are weighted equally.

The Government will award a single contract resulting from this request for quotes to the responsible vendor whose quote, conforming to the RFQ; will be most advantageous to the Government, price and other factors considered.

Quotes will be evaluated in an efficient and minimally burdensome fashion. The Contracting Officer reserves the right to evaluate quotes without the use of formal evaluation procedures such as establishing a competitive range, conducting discussions, scoring quotations, and to make an award to other than the lowest quote. However, the

Government reserves the right to award no contract at all, depending on the quality of the quotes submitted.

The Government intends to evaluate quotes and award a contract without discussions with vendors. Vendors should not expect requests for clarification or additional information from the Government. Therefore, the vendor’s initial quote should contain the vendor’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions with vendors if later determined by the Contracting Officer to be necessary and in the best interest to the Government. The Government may reject any or all quotes if such action is in the public interest; and may waive informalities and minor irregularities in quotes received.

A vendor’s quote must be written in a logical, practical, clear, concise and logically assembled manner, containing all pertinent information in sufficient detail to provide the evaluators with a clear understanding of the vendor’s approach and to permit evaluation of the proposed program. It is the responsibility of the vendor to present enough information to allow the various work efforts, support, and management approaches to be meaningfully evaluated without discussions.

The vendor’s initial quote should contain the vendor’s best terms from a price and technical standpoint. However, the Government reserves the right to have discussions with vendors if later determined by the Contracting Officer to be necessary. The Government may reject any or all quotations if such action is in the public interest; accept other than the lowest quotation; and waive informalities and minor irregularities in quotations received. Evaluation of the technical approach will be based upon the extent to which the vendor thoroughly and accurately describes the overall technical solution.

All the requirements specified in the solicitation are mandatory. By your proposal submission, you are representing that you will perform all the requirements specified in the solicitation. Do not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

Quotes shall provide the following:

Introduction of company cover page with Company Name, Cage Code, and SAMs Unique Identification

Number.

Technical Section: Shall be redacted with no company name.

Past Performance: to be created by the Contract Specialist

Price and Solicitation Documents

(i) Marketing presentations are not wanted and will not be evaluated. Hard and compelling evidence of capabilities is required to receive credit for evaluation factors.

(ii) Legibility, clarity, and coherence are very important. However, there is no page limitation.

(iii) Your responses will be evaluated against 52.212-2, Evaluation Factors.

(iv) Provide as specifically as possible, the actual methodology you would use for accomplishing and satisfying the requirements.

(v) All the requirements specified in the solicitation are mandatory. By your quote submission, you are representing that you will perform all the requirements specified in the solicitation. It is not necessary or desirable for you to tell us so in your quote. Do not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

(vi) Quotes must only have the company name on the first page, and not anywhere else in the document.

Failure to comply with this may result in the quotes not being considered.

In evaluating the technical portion of the quote, the technical evaluators will evaluate the following factors as stated in the “Basis of Award” of the RFQ.

Technical Factor 1 - Technical Capability

The vendor shall provide a capability statement/performance plan that demonstrates their ability to provide the required service in the solicitation. The vendor should address their experience providing this type of service, equipment supplied, and any other relevant information to include documentation that shows the vendor has experience working on or has the ability to provide support to the items outlined on the equipment listed in the PWS.

Technical Factor 2 – Technical Approach

The vendor shall deonstrate a sound and workable technical approach that ensures a high probabilty of successful performance. The vendor shall demonstrate its understanding of the requierment outlined in the Performance Work

Statement through the degree of throughness, soundness, and comprehension expressed by the technical approach.

The vendor shall describe its technical approach in sufficient detail to demonstrate its workability. Identify the scope of the work to be performed and how its purpose will be accomplished. Provide an analysis of the complexity of the requirement and indicate how any anticipated problems will be identified and resolved.

Factor 3 - Past Performance:

The Government will not consider nor evaluate past performance that concluded more than three years from the original solicitation release date. Relevant contracts include professional services of similar size and scope to the requirements listed in the Performance Work Statement (PWS). Only prime contractor experience will be used in the past performance evaluation.

The purpose of the past performance evaluation is to assess the degree of confidence the Government has in the vendor’s ability to provide this service that meet the solicitation requirements based on the vendor’s demonstrated record of performance.

For this volume, the vendor shall identify relevant contracts, or those portions of a relevant contract, whose performance is within three years of the proposal due date and contains efforts similar to those efforts (e.g., service, type effort, contract tasks, contract type, contract dollar value, etc.), required by this solicitation. Offerors shall also identify relevant contracts within the past three years that had any show-cause notices, cure notices, corrective action reports or termination for default.

Contract Performance Assessment Reports (CPARs) will be the primary customer feedback data used to evaluate the vendor’s past performance. The Past Performance Information Reporting System (PPIRS) will be the primary paperless method used to retrieve the CPARS for this source selection.

Vendors lacking relevant past performance history will not be evaluated favorably or unfavorably on past performance and will receive a neutral rating.

Offerors are reminded that the Government reserves the right to use information to evaluate past performance obtained from sources other than those identified by the vendor. The Government may send additional questionnaires and/or obtain information from sources identified by the Government evaluation team.

Factor 4 - Price:

The price quoted shall be submitted separately from the technical proposal. The vendor shall submit quoted pricing for each CLIN total. The Government will evaluate the reasonableness of the price of each acceptable quote in relation to the vendor’s relative capability.

Six-month extension pricing required. CLIN will be added at Contracting Officer discretion.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful vendor within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.