Elec_Maint_Service_Contract_PWS2016.doc

PERFORMANCE WORK STATEMENT

1.0 OBJECTIVE

Provide Marine Corps Base (MCB), Camp Lejeune with Range electronic system and equipment maintenance non-personal services. The Contractor shall provide this service capability directly for the Marine Corps Base, G-3/5 Department, Range & Training Area Management (RTAM) Division, Range Control Branch Camp Lejeune, NC. The general capability provided to the government is preventive and corrective maintenance of electronic and communication systems and equipment.

1.1 BACKGROUND

Range Control Branch at Camp Lejeune provides coordinated control of all live fire and training events, monitors air space above MCB Camp Lejeune for both fixed and rotary wing aircraft, and ensures that the Atlantic Intracoastal Waterway is clear for weapons firing into and off MCB Camp Lejeune. Range Control Branch controls/monitors radar image acquisition, lightning, range audiovisuals, range vicinity alerts, and all range communications. There are 98 Live Fire Ranges under Range Control Branch’s management totaling 156,000 acres within a 40 mile radius of the greater Camp Lejeune training complex.

1.2 SCOPE

The Contractor shall provide corrective and preventive maintenance of two separate Range Control facilities (Buildings 54 and SR46), as well as 92 autonomous systems/entities. The systems are spread across approximately 156,000 acres within a 40 mile radius.

The Contractor shall provide all personnel, management, internal communications, administration, materials, and parts. Items obtained by the Contractor via ODC funds to include supplies, materials, and equipment shall be required in order to perform electronic system and equipment operation range maintenance services at the Range Control Branch. Any of these items to include transportation deemed necessary for maintenance and not provided to the Contractor by the Government shall be provided by the Contractor. The Contractor shall submit all materials, parts, supplies and equipment which is acquired for maintenance requirements to the Contracting Officer’s Representative (COR) for approval (using the Purchase Request form) prior to making the purchase. The Contractor shall then submit an invoice to the Government for all approved purchases. Equipment shall be added to the contract as Government Furnished Equipment (GFE) and shall be returned to the Government in the state received less normal wear and tear.

The Contractor shall provide operation and maintenance (preventative and corrective) on electronic and communications systems and equipment throughout the Greater Camp Lejeune Training Complex. The systems and equipment shall be maintained at a sufficient level in order to provide full functional capability 24 hours a day.

1.3 LOCATION, HOURS OF OPERATION AND PERIOD OF PERFORMANCE

1.3.1 Locations

1.3.1.1 There are 98 Live Fire Ranges totaling 156,000 acres within a 40 mile radius of the greater Camp Lejeune training complex. Range Control Branch monitors electronic and communication systems from two central locations; Blackburn Range Control East located on the main side of Camp Lejeune and Blackburn Range Control West located on CC Road off of Highway 17 South. The contractor shall be required to provide corrective and preventive maintenance at both monitoring locations and to all systems, subsystems, towers, radars, and switches in and around the greater Camp Lejeune training complex.

1.3.2 Hours of Operation:

1.3.2.1 Work Schedule: Each electronics maintenance technician shall work a full time schedule with the possibility of after hour calls. The Government estimates that all technicians will be required to work approximately 24 hours (combined total for technicians) after normal work hours each month for emergency repair calls. Operational commitments may require the shifting of hours or workdays. The normal work week is typically from Monday through Friday. Contractor must be prepared to provide emergency maintenance and repair services (24) twenty-four hours a day, seven days a week.

1.3.2.2 Holidays: For purposes of scheduling work the Contractor is advised that access to the Government installation may be restricted on Federal holidays:

HOLIDAY

OBSERVED

LABOR DAY

5 SEP 16

COLUMBUS DAY

10 OCT 16

VETERANS DAY

11 NOV 16

THANKSGIVING

24 NOV 16

CHRISTMAS DAY

26 DEC 16

NEW YEARS DAY

2 JAN 17

DR M. L. KING DAY

16 JAN 17

WASHINGTON’S BIRTHDAY

20 FEB 17

MEMORIAL DAY

29MAY17

INDEPENDENCE DAY

4 JUL 17

4 SEP 17

9 OCT 17

VETERANS DAY

10 NOV 17

THANKSGIVING

23 NOV 17

CHRISTMAS DAY

25 DEC 17

NEW YEARS DAY

1 JAN 18

DR M. L. KING DAY

15 JAN 18

WASHINGTON’S BIRTHDAY

19 FEB 18

MEMORIAL DAY

28MAY18

INDEPENDENCE DAY

4 JUL 18

3 SEP 18

8 OCT 18

VETERANS DAY

12 NOV 18

THANKSGIVING

22 NOV 18

CHRISTMAS DAY

25 DEC 18

NEW YEARS DAY

1 JAN 19

DR M. L. KING DAY

21 JAN 19

WASHINGTON’S BIRTHDAY

18 FEB 19

MEMORIAL DAY

27MAY19

INDEPENDENCE DAY

4 JUL 19

* Note: If a holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.

1.3.3 Period of Performance:

The resultant contract will include a Base Period of 12 months and three (3) 12 month option periods to be exercised at the Government’s discretion.

Base Period

- 1 September 2016 through 31 August 2017 1st Option Period

- 1 September 2017 through 31 August 2018 2nd Option Period - 1 September 2018 through 31 August 2019 3rd Option Period

- 1 September 2019 through 31 August 2020

1.4 PERSONNEL REQUIREMENTS, SKILL AND EXPERIENCE SUMMARIES

The Contractor shall provide no fewer than 4 qualified personnel to service electronic systems and equipment for Range Control. Personnel shall have knowledge of electronic systems, electrical management, electronic maintenance, and electronic troubleshooting theories, principles and techniques that enables the technician to understand how and why a specific device or system operates.

1.4.1 Contractor Personnel Requirements

Contractors shall analyze the Government’s requirement and propose the amount of technicians . Of the following suggested number of personnel, a minimum of one (1) technician will be required to maintain a presence at Blackburn from 0800-1630 Monday thru Friday. However, a minimum of (3) personnel shall be available to respond to necessary emergencies within 1 hour of Blackburn or COR notification. In such cases the person who is present at Blackburn may be used as one of the three personnel used to respond to identified range communication emergencies.

a. One

(1) Electronics Technician, Maintenance I

b. One

(1) Electronics Technician, Maintenance II

c. One (1) Electronics Technician, Maintenance III

d. One (1) System Administrator / Electronics Technician, Maintenance II

1.4.2 Skill Requirements (Common and Peculiar) and Experience Summaries

1.4.2.1 Requirements Common with All Labor Categories

(1) Shall be capable of speaking, writing, reading and understanding the English language.

(2) Shall be physically capable of:

a. Climbing a microwave and antenna tower with a maximum height of 200 feet in order to execute preventative and corrective maintenance.

b. Climbing ladders and multiple flights of stairs.

c. Lifting objects up to 50 lbs.

(3) Shall possess appropriate tower climbing license to perform preventative and corrective maintenance. License/proof of certification shall demonstrate current training in working at heights with high exposure, fall protection, fall protection/arrest systems (maintenance, usage, and donning) according to American National Standards Issue (ANSI) standard Z359.2-2007 AND OSHA standard 1926.500, 1926.502, 1926 Subpart M App C, 1926 Subpart M App E, and 1926.503.

(4) Shall be capable of solving practical problems encountered with electrical and electronic circuits.

(5) Shall be capable of establishing testing methods for electrical, electronic, electromechanical, and mechanical devices and mechanisms.

(6) Shall be capable of applying engineering principles in solving design, development, and modification problems of parts or assemblies for products or systems.

(8) Personnel subject to this requirement should possess the following qualities and attributes:

a. Possess a well rounded technical background as evidenced by experience, qualifications, and certifications.

b. Demonstrate fully developed skills and experience related to technical fields under their cognizance.

c. Demonstrate the ability to work independently with little or no supervision.

d. Demonstrate the ability to research, read, and interpret technical manuals, and directives.

e. Demonstrate the ability to write with clarity and technical accuracy.

f. Promote stability and excellence in performance.

g. Have the ability to work with military and Government employees.

h. Have the ability to handle multiple tasks, changing priorities in a timely manner.

i. Demonstrate strong verbal and written communication skills necessary to make presentations to senior personnel.

j. Shall be computer literate and have an understanding of computer networks and symbols.

k. Shall be able to use word processing, spreadsheet and presentation software.

(9) Shall be capable of attending briefs, classes, conferences and meetings offering technical advice during these meetings as needed.

1.4.2.2 Electronics Technician, Maintenance I Specific Skill and Experience Summary (1.4.1.a):

1.4.2.2.1 Electronics Technician, Maintenance I Skill Requirements: The Electronics Technician, Maintenance I shall meet the following skill requirements:

(1) Two (2) or more years of electronics maintenance experience.

(2) Background in Mechanics and Maintenance and Repair Occupations.

(3) Basic understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic, electromechanical, and mechanical devices and mechanisms.

1.4.2.2.2 Electronics Technician, Maintenance I Experience Summary: The Electronics Technician, Maintenance I shall be experienced/qualified and knowledgeable in, but not limited to the following:

(1) Applies technical knowledge to perform simple or routine tasks following detailed instructions.

(2) Experience performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

1.4.2.3 Electronics Technician, Maintenance II Peculiar Skill and Experience Summary (1.4.1.b):

1.4.2.3.1 Electronics Technician, Maintenance II Skill Requirements: The Electronics Technician, Maintenance II shall meet the following skill requirements:

(4) Five (5) or more years of electronics maintenance experience.

(5) Background in Mechanics and Maintenance and Repair Occupations.

(6) Intermediate to advanced understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic, electromechanical, and mechanical devices and mechanisms.

1.4.2.3.2 Electronics Technician, Maintenance II Experience Summary: The Electronics Technician, Maintenance II shall be experienced/qualified and knowledgeable in, but not limited to the following:

(1) Applies comprehensive technical knowledge to solve complex problems by interpreting manufacturers' manuals or similar documents.

(2) Experience performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

(3) Work requires familiarity with the interrelationships of circuits and judgment in planning work sequence and in selecting tools and testing instruments.

(4) Experience receiving technical guidance, as required, from supervisor or higher level technician, where work is reviewed for compliance with accepted practices.

(5) Shall possess ability to provide technical guidance to lower level technicians.

1.4.2.4 Electronics Technician, Maintenance III Peculiar Skill and Experience Summary (1.4.1.c):

1.4.2.4.1 Electronics Technician, Maintenance III Skill Requirements: The Electronics Technician, Maintenance III shall meet the following skill requirements:

(1) Eight (8) or more years of electronics maintenance experience.

(2) Background in Mechanics and Maintenance and Repair Occupations.

(3) Advanced understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic, electromechanical, and mechanical devices and mechanisms.

1.4.2.4.2 Electronics Technician, Maintenance III Experience Summary: The Electronics Technician, Maintenance III shall be experienced/qualified and knowledgeable in, but not limited to the following:

(1) Applies advanced technical knowledge to solve unusually complex problems that typically cannot be solved solely by referencing manufacturers' manuals or similar documents. Examples of such problems include determining the location and density of circuitry, evaluating electromagnetic radiation, isolating malfunctions, and incorporating engineering changes.

(2) Experience performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

(3) Work requires extensive familiarity with the interrelationships of circuits and judgment in planning work sequence and in selecting tools and testing instruments.

(4) Experience exercising independent judgment in performing such tasks as making circuit analyses, calculating wave forms, and tracing relationships in signal flow.

(5) Experience using complex test instruments such as high frequency pulse generators, frequency synthesizers, distortion analyzers, and complex computer control equipment.

(6) Shall possess ability to provide technical guidance to lower level technicians.

1.4.2.5 System Administrator/Electronics Technician, Maintenance II Peculiar Skill and Experience Summary (1.4.1.d):

1.4.2.5.1 System Administrator/Electronics Technician, Maintenance II Skill Requirements: The System Administrator/Electronics Technician, Maintenance II shall meet the following skill requirements:

(1) Five (5) or more combined years of system administrator and electronics maintenance experience.

(2) Possess the skills to install, upgrade, and configure: network computer hardware and software

(3) Background in Mechanics and Maintenance and Repair Occupations.

(4) Knowledge of operating systems and applications as well as hardware and software troubleshooting,

(5) Experienced in configuration of local area networks, computers, switches and servers.

(6) Introducing and integrating new technologies into existing data center environments.

(7) Intermediate to advanced understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic, electromechanical, and mechanical devices and mechanisms.

(8) Knowledge of various programming languages used for scripting or automation of routine tasks.

(9) Knowledge in Systems performing tuning techniques.

1.4.2.5.2 System Administrator/Electronics Technician, Maintenance II Experience Summary: The Electronics Technician, Maintenance II shall be experienced/qualified and knowledgeable in, but not limited to the following:

(1) Various Software Platforms.

(2) Applies comprehensive technical knowledge to solve complex problems by interpreting manufacturers' manuals or similar documents.

(3) Aanalyze system logs and identify potential issues with computer systems.

(4) Apply operating system updates, patches, and configuration changes.

(5) Introduce and integrate new technologies into existing data center environments.

(6) Responsibility for documenting the configuration of the system.

(7) Ensure that the network infrastructure is up and running.

(8) Performing routine audit of systems and software.

(9) Performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

(10) Work requires familiarity with the interrelationships of circuits and judgment in planning work sequence and in selecting tools and testing instruments.

(11) Experience receiving technical guidance, as required, from supervisor or higher level technician, where work is reviewed for compliance with accepted practices.

(12) Shall possess ability to provide technical guidance to lower level technicians.

(13) Knowledge of operating systems and applications, as well as hardware and software troubleshooting, but also knowledge of the purposes for which people in the organization use the computers.

deduction if AQL is not met Incentive

Work shall include routine operation, inspection, checks, adjustments, and maintenance. Minimum acceptable frequencies shall be accomplished per manufacturer’s recommendations. Contractor shall physically be on site a minimum of five days a week to devote to preventive maintenance services at Blackburn facilities and other various locations.

Preventive Maintenance work shall include, but not be limited to: operational inspection and adjustment to ensure satisfactory functioning of equipment and systems, detecting and correcting causes of unusual noises, vibrations, temperatures, manufacturer’s recommended lubrications or adjustments to bring equipment or systems within manufacturers’ specifications, repairs, including defective parts and component replacements, equipment housekeeping and cleaning, maintaining lamps and active signals, battery replacement, and other services as required to maintain a safe and acceptable operating condition.

1.5 Performance Requirements Summary (PRS). The performance standards for this statement of work are stated in the performance requirements summary (PRS). The COR will periodically assess the contractor’s performance to ensure the contractor is performing up to the specified standards:

Post roster of on-call personnel in Blackburn. Technicians or operators shall identify and report problem for maintenance requirements.

Electronic Engineering Support for

New requirements The Contractor shall provide the engineering level of expertise necessary (including research) to support new requirements or additional systems in new locations. The contractor shall provide assistance in planning and implementation for repurposing electronic equipment. The contractor shall attend meetings, site visits, conferences, conference calls in order to assist with engineering and technical matters with new or additional system requirements.

Failure to meet the above stated Acceptable Quality Level (AQL)/Frequency will result in the Contracting Department opting to not exercise the following option period.

The Contractor shall provide maintenance (preventative and corrective) on electronic and communications systems and equipment throughout the Greater Camp Lejeune Training Complex. Specific systems and equipment, associated quantity and location are found in Table 1. The Contractor will not be required to operate the equipment.

Table 1

* Systems controlled / monitored within Range

Control “Blackburn” Building 54 and Building SR46

4 subsystems

1 repeater

7 subsystems Bldg. 54 & SR46

SSR45 Tower

Sneads Ferry, Holly Ridge, Shell Road, Willis Landing, Starling Tower, Dixon School, TLZ Lark

HIS (Highway Information System)*

HAR (Highway Advisory Radio - subsystem)*

8 subsystems Bldg. 54 & SR46 ; SR-6, SR-7

SR-8, SR-9, SR10, G-27,ST21 & ST23

34.70 MHz Range Control Tactical Ground Safety Net, Primary (6 radios)

233.8 MHz Military aviation net, Primary & Secondary (4 radios)

40.10 MHz Range Control Tactical Ground Safety Net, Secondary (2 radios)

119.5 MHz Civilian aviation net, Primary & Secondary (4 radios)

243.0 MHz Guard Radio Net (2 radios)

121.5 MHz Guard Radio Net (2 radios)

GOVERNMENT FURNISHED PROPERTIES AND SERVICES

2.0 GOVERNMENT Furnished Property and Services: The Government will provide the facilities, information, equipment, materials, and services as listed in this section.

2.1 GOVERNMENT-Furnished Facilities

2.1.1 Contractor Facilities: The Government will provide adequate workspace and space for Contractor employees to store personal gear, such as work clothes, civilian clothes, etc. at building 54, Lucy Brewer Ave, Camp Lejeune, NC.

2.1.2 Facilities OSHA Compliance: Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified. Should a hazard be subsequently identified, the Government corrects OSHA hazards according to base-wide Government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists. The facilities as furnished will be adequate to meet the responsibilities of the Contractor. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities.

2.1.3 Facilities Modifications: Before any modification of the facilities, performed by the Contractor at its own expense, the Contractor must furnish the Contracting Officer documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without the specific written permission from the Contracting Officer. In the case of alterations necessary for compliance with OSHA, such permission shall not be unreasonably withheld. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted.

2.1.4 Facilities Restrictions: These facilities shall only be used in performance of this contract.

2.1.5 Facilities Maintenance: The Contractor is responsible for keeping the facilities occupied and surrounding areas in a clean and orderly condition.

2.1.6 Facilities Vacate: All Contractor’s property, equipment, and supplies shall be removed within 48 hours of contract expiration or termination.

2.2 Government-Furnished Information, Equipment & services

2.2.1 Government Furnished Information

2.2.1.1 Notice to Contractor of Certain Drug Detection Procedures: Pursuant to Marine Corps policy applicable to both Government and Contractor personnel, measures will be taken to prevent the introduction utilization of illegal drugs and related paraphernalia into Government Work areas.

In furtherance of the Marine Corps’ drug control program, unannounced periodic inspections of the following nature may be conducted by installation security authorities:

1. Routine inspection of Contractor occupied work spaces.

2. Random inspections of vehicles on entry or exit, with drug detections dog teams as available, to eliminate them as a safe haven for storage of or trafficking in illegal drugs.

3. Random inspection of personnel possessions on entry or exit from the installation.

When there is probable cause to believe that a Contractor employee on board a Marine Corps installation has been engaged in use, possession or trafficking of drugs, the installation authorities may detain said employee until the employee can be removed from the installation, or can be released to the local authorities having jurisdiction.

Trafficking in illegal drug and drug paraphernalia by contract employees while on a military vessel/installation may lead to possible withdrawal or downgrading of security clearance, and/or referral for prosecution by appropriate law enforcement authorities.

The Contractor is responsible for the conduct of employees performing work under this contract and is, therefore, responsible to assure that employees are notified of these provisions prior to assignment.

The removal of Contractor personnel from a Government vessel or installation as a result of the drug offenses shall not be cause for excusable delay, nor shall such action be deemed a basis for an equitable adjustment to price, delivery or other provision of this contract.

2.2.1.2 Administrative or Technical Assistance: Government representatives will reside on-site with the contract team. These individuals will be the Contracting Officer Representative (COR), Maintenance Officer (MO), Maintenance Control (MC), a Quality Assurance Representative (QAR) and a Hazardous Material Officer (HAZMAT). These individuals will be available for answering contract personnel questions and providing administrative or technical assistance as required. The COR will be the technical Point of Contact (POC) for all issues involving this task order.

2.2.1.2.1 Technical Manuals: The Government will provide Contractor with applicable technical manuals not readily available to Contractor.

2.2.1.3 Police and Fire Protection: The following telephone numbers are provided to the Contractor in the event of an emergency:

Emergency and Fire

2.2.1.4 Security Forms: Unit will provide sponsorship form to Contractor to apply for base / flight line access. The

Government will assist the Contractor with acquiring any personnel passes, identification cards and vehicle permits needed in the performance of this contract. See Section 3.8 for Documentation Required

2.2.1.5 Facility Map: A map of the facility will be provided upon request.

2.2.1.6 Privacy Act: Work under the task order may require that personnel and technicians have access to Privacy Act Information when performing tasks requiring maintenance of system records, including the collection, use, and dissemination of records or data. Such performance will be subject to the clause FAR 52.224-1, Privacy Act Notification and FAR 52.224-2, Privacy Act.

2.2.1.7 Nonpersonal Services Statement. The Government will not control, direct, or supervise contractor employees during the performance of this contract. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees will perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

2.2.2 Government Furnished Equipment

2.2.2.1 Office Equipment: The Government will provide desks and chairs within office space. Phone lines will be provided for local, long distance and Defense Switching Network (DSN) calls only. Additionally, computers, printers, and scanners will be provided. The Contractor is responsible for maintaining all Government-furnished office equipment.

2.2.2.2 Test Measurement Diagnostic Equipment: The Government will provide test measurement diagnostic equipment. All calibrations of equipment will be accomplished by the Contractor, at the Contractors expense.

2.2.2.3 Transportation: The government will provide (1) One 4X4 Truck, and fuel, and maintenance for the vehicle to the contractor to use in support of this PWS.

3.0 Contractor Furnished INFORMATION, services, and Property:

The Contractor shall provide all personal protective equipment (PPE) and uniforms for employees. Additionally, should movement require more than one vehicle in the performance of the contract the Contractor shall provide additional transportation necessary for movement between the 98 ranges, two separate Range Control facilities (Buildings 54 and SR 46 GSRA), as well as 92 autonomous systems/entities. The Contractor shall provide fuel, maintenance and upkeep of the vehicle of all additional vehicles that are not GFE.

The Contractor shall ensure that quality service is maintained to perform these services throughout the life of the contract and that these methods for improving the overall quality are also employed. At a minimum the Contractor shall develop a Quality Control Plan, work with all monitoring programs established by the Government, conduct internal reviews of program performance.

3.1 Quality Control Plan (QCP): The plan shall include, but not limited to the following:

3.1.1 Internal Review: A description of the internal review process including: who shall perform the review; the frequency; the method, and a listing of the service under review. The Contractor shall accomplish all work with adequate internal controls and review procedures, which shall be put in place by the Contractor to eliminate conflicts, errors and omissions, and ensure technical accuracy.

3.1.2 Compliance: The contactor shall comply with all requirements of the statement of work and documents attached or referenced.

3.1.3 Approach and Procedures For: Communicating with the Government, handling corrective action without dependence upon Government direction; and identifying and implementing potential improvements to the program service and capabilities.

3.1.4 Inspection: Quality control inspection system covering all contract services. It must specify areas to be inspected on both a scheduled or unscheduled basis and the frequency of the inspections. It must specify how inspections are to be conducted, e.g. random, visual, customer complaint, etc. The Contractor shall perform inspections, maintain quality control, and provide the COR with paper copies upon completion.

3.1.5 Personnel Qualification: The name(s) and qualification of the individual(s) tasked to perform quality control inspections and the extent of their authority.

3.1.6 Deficiencies: A method of identifying and reporting deficiencies in the quality of services performed and taking corrective action before the level of performance becomes unsatisfactory.

3.2 Quality Assurance monitoring: The Government will evaluate the Contractor’s performance each time service is performed by appointed personnel, known as Contracting Officer Representatives (COR) or Task Order Manager (TOM), to monitor performance to ensure services are received. The COR will also evaluate the Contractor’s performance through scheduled on-site inspections of the Contractor’s quality control program. The COR may inspect each task as scheduled or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections. Likewise, the Government may decrease the number of quality control inspections if merited by performance. The Government will periodically inspect the environmental condition of selected buildings to ensure compliance with regulatory standards.

3.3 Conduct Internal Reviews of Program Performance: The Contractor shall assess program performance using the approach and benchmarks delineated in the QCP. The Contractor shall provide the results of these evaluations to the Government quarterly. The Government will be responsible to perform periodic Quality Assurance inspections on work accomplished by any technician.

3.4 Quality Control Files: A file of all quality control inspections, and any corrective actions required shall be maintained by the Contractor and made available to the Government when requested.

3.5 SAFETY REQUIREMENTS

3.5.1 Contractor Safety Plan and Program: As part of the Contractor’s Quality Control Plan the Contractor shall also develop a Safety Plan, establish an onsite Safety Program, and appoint a designated on-site Safety Representative. The Contractor shall maintain a safe working environment at all times. The Contractor shall be briefed at the beginning of the contract performance period regarding all safety prevention programs established by the COR and implement those programs as part of his or her safety program. The Contractor shall be responsible to provide this information to all employees on a continuous basis, and during weekly safety briefings. The Contractor shall address his or her safety concerns to the COR as soon as they are identified by the Contractor or Contractor employees. The Contractor’s safety plan shall include, but not be limited to the following:

- Safety and the handling of hazardous material, storage, clean up, and disposal.

- Fire Evacuation Layouts of work areas and where the designated exits are located.

- Proper use of Government-provided fire extinguishers located throughout the work areas.

- Safe storage of flammable products (i.e. paint, acetylene gas, etc.).

- Location and use of Contractor-provided First Aid kits for minor injuries.

- Proper use and location of Government-provided eye wash and shower stations.

- Proper use of Government-provided Hazardous Material Spill Response Equipment.

3.5.2 Safety Briefing: As part of the Contractor’s Quality Control Program, the Contractor shall conduct a weekly safety briefing at the beginning of the first duty day of each week. Contractor shall ensure employees are briefed regarding Contractor’s safety program and any safety deficiencies identified by the COR. Attendance rosters shall be kept on file at the Contractor’s Administrative Office. The rosters shall be made available to the COR upon request.

3.5.3 Plans and Analysis: Prior to executing climbs greater than six feet in height (AGL), the contractors will provide to the COR a Tower Rescue Plan and Hazard Analysis IAW OSHA standards.

3.6 ENVIRONMENTAL:

3.6.1 Compliance with Laws and Regulations: The Contractor shall ensure compliance with Used Oil and Hazardous Waste Management. In the event environmental laws/regulations change during the term of this contract, the Contractor is required to comply as such laws come into effect.

3.6.2 Notification of Hazardous Spills: The Contractor shall call 911 first and then notify the COR and MO immediately of any hazardous material spill or release.

3.6.3 The Contractor shall attend the Government provided instruction training for HAZMAT and Environmental Compliance Officers. Contractor shall appoint an individual as HAZMAT and Environmental Compliance Officer.

3.7 OCCUPATIONAL SAFETY AND HEALTH:

3.7.1 Personal Protective Equipment (PPE): The Contractor shall be responsible for apparel and ensuring the availability and use of safety items by personnel when conducting services. This includes, but is not limited to, tower climbing safety equipment/fall protection and arrest systems such as harness and helmet, etc., ear plugs, safety goggles, gloves, aprons, chemical resistant coveralls, and safety shoes (OSHA compliant). The Contractor shall be responsible for providing the following types of personal protective equipment:

3.7.1.1 Eye and Face Protection: Contractor shall provide eye and face protection and ensure personnel are utilizing if duties require, in accordance with 29 CFR Part 1910.133, and as referenced in Appendix C of 29 CFR.

3.7.1.2 Foot Protection: Contractor shall provide foot protection and ensure personnel are utilizing if duties require, in accordance with 29 CFR Part 1910.136, and as referenced in Appendix C of 29 CFR.

3.7.1.3 Head Protection: Contractor shall provide head protection and ensure personnel are utilizing if duties require, in accordance with 29 CFR Part 1910.135, and as referenced in Appendix C of 29 CFR.

3.7.1.4 Hearing Protection: Contractor shall provide hearing protection in accordance with 29 CFR Part 1910.95, and as referenced in Appendix C of 29 CFR.

3.7.1.5 Protective Clothing: Contractor shall provide protective clothing and ensure personnel are utilizing if duties require, in accordance with 29 CFR Part 1910.1001, and as referenced in Appendix C of 29 CFR.

3.7.1.6 Respiratory Equipment and Program: Contractor shall provide and ensure respiratory protection are utilizing if duties require, in accordance with 29 CFR Part 1910.134, and as referenced in Appendix C of 29 CFR.

3.8 DOCUMENTATION REQUIRED TO GRANT BASE ACCESS:

Specific Tasks.

CONTRACTOR'S UNAUTHORIZED WORK PERFORMANCE. The contractor shall not perform work that deviates from contract requirements and specifications. If the contractor deviates from contract requirements and specifications without approval of the CONTRACT ADMINISTRATOR/OFFICER, such deviation shall be at the risk of the contractor and any cost related thereto shall be borne by the contractor.

Base Access:

1. Marine Corps Installations East - Marine Corps Base Camp Lejeune and Marine Corps Air Station New River have implemented the new RAPIDGate program intended to enhance installation access control. However, RAPIDGate contains significant changes that may affect contractor’s and their employee’s access to these installations. In order to gain access to Marine Corps Base (MCB), Camp Lejeune and/or Marine Corps Air Station (MCAS), New River, non-Federal Government and non-DoD issued ID cardholders require identity proofing and vetting to determine fitness and eligibility for access. Specifically, a check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the installation's minimum background check for access to MCB, Camp Lejeune and/or MCAS, New River for non-Common Access Card holders, to include entrance of visitors.

2. MCB, Camp Lejeune and MCAS, New River applies the following non-Federal Government cardholder criteria to determine the authorized type of access control credentials:

a. Contractors:

RAPIDGate or 30-Day Pass followed by 4-DayPass*

b. Sub-Contractors:

RAPIDGate or 30-Day Pass followed by 4-Day Pass*

c. Vendors:

RAPIDGate or 30-Day Pass followed by 4-Day Pass*

d. Suppliers:

RAPIDGate or 30-Day Pass followed by 4-Day Pass*

e. Service Providers:

RAPIDGate or 30-Day Pass followed by 4-Day Pass*

f. Delivery Personnel:

RAPIDGate or 30-Day Pass followed by 4-Day Pass*

g. Public-Private Venture (PPV) Housing and Installation Volunteers: Local Population Credential (The following are examples of Installation Volunteers: (Red Cross, Community College Instructors and Students, Commissary Baggers, Naval Hospital Volunteers, Family Readiness Volunteers, Wounded Warrior Volunteers, and any other organization approved by the Commanding General, Marine Corps Installation East-Marine Corps Base Camp Lejeune and Commanding Officer, MCAS, New River)

3. Contractor Common Access Card (CAC) Eligibility: Contractor personnel authorized CAC’s are exempt from RAPIDGate enrollment.

4. Contractor personnel who are ineligible for a CAC will be required to either obtain a 30-Day pass followed by a 4-Day pass* or enroll in the RAPIDGate Program. RAPIDGate is a voluntary program due to associated costs. For further information concerning contractor access, please contact the Contractor Vetting Office at 910-450-5978 or visit Marine Corps Base Camp Lejeune (http://www.lejeune.marines.mil/) or MCAS New River (http://www.newriver.marines.mil/) websites. For information concerning enrolling in RAPIDGate please visit their website at www.rapidgate.com.

The Government will not be responsible for any access delays. Delays that may result from inadequate planning are contractor responsibility. Any and all costs associated with RAPIDGate are the sole responsibility of the contractor.

* Contractors will be issued a one-time pass for 30 days. Upon expiration of the 30 day pass, they will only be issued a 4 day pass every 4 days thereafter, for the duration of the contract.

3.8.1 Business Access Identification Badge Requirement. Contract employees will be issued access to MCB Camp Lejeune on an individual basis. The Government will issue badges to Contractor employees at no charge. Badges will be issued for one year or duration of the contract whichever is less. In order to obtain a Business Access Identification Badge and access to MCB Camp Lejeune and satellite activities, all contract employees providing services under this contract shall be required to present the documentation below to the following offices, as applicable:

MCB Camp Lejeune, NC, report as follows:

Identification Card Center/Pass & ID

Bldg. 59

Molly Pitcher Dr

MCB Camp Lejeune, NC 28547

Phone 910-451-1005

3.8.1.1 Contract employees must possess a picture identification card from a state or federal agency.

3.8.1.2 Contract employees must provide full name, social security number, date of birth, and mailing address.

3.8.1.3 Contractor shall provide for its employees a full criminal records check.