Attachment_1 _Gabon_Vehicle_Rental_with_Drivers_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

for

TRANSPORTATION SERVICE IN GABON

1. DESCRIPTION OF SERVICES. SPMAGTF-Crisis Response-Africa 15.1 will be conducting theater security cooperation with host-nation military personnel in the vicinity of Libreville and Lope, Gabon. The requirement is for a combination of transportation services for a total (15) personnel (with luggage) and SUVs with local drivers to be utilized in and around Libreville and to transport personnel to and from Libreville and Lope, Gabon in accordance with the Performance Work Statement. Vehicles will be delivered within the timeframe identified and must meet the minimum acceptance criteria provided herein.

2. SERVICE DELIVERY SUMMARY.

CLIN # of Vehicles

Driver Type of Vehicle Start

Date End Date

# of actual driving days

0001 1

Yes Provide (1) SUV 24 May 30 June 38

0002 2

Provide (2) SUVs 27 May 30 June 35

0003 3 Yes Provide (3) SUVs

27 May

30 May 2***

0004 2*

Provide transportation for

(30) large and (15) small luggage bags and (230)

MRE boxes. Recommend vehicles is (2) box trucks.

27 May

30 May 2***

0005 3 Yes Provide (3) SUVs 28 June 30 June 2***

0006 1* Yes

Provide transportation for

(30) large and (15) small luggage bags.

Recommend vehicles is

(1) box truck.

28 June 30 June 2***

Option 3 Yes Provide (3) SUVs 1 July 5 July 5**

Option * Yes

Provide transportation for

(15) personnel with (30) large and (15) small luggage bags

1 July 5 July 1***

*Contractor can provide any number of vehicles they deem fit to provide sufficient transportation for the ‘baggage’ and personnel.

**Pricing is requested for the identified number of days. However, the number of days required will be identified at the time the option is exercised. In the event these services are not required, the option will not be exercised.

***Number of actual driving days reflects the quantity of driving days which will occur during the performance period. Driving schedule will be provided upon contract award. Number of actual driving days does not reflect the overall performance dates above.

3. TASKS The contractor shall provide all equipment, vehicles, personnel, and labor required to perform the following tasks.

3.1. Task: Provide one (1) SUV with driver to be utilized in and around Libreville (24-27) May and to transport personnel to Lope, Gabon between (28-30) May. The vehicle shall remain at Lope from between 28-30 May to 30 June when they will return to Libreville, Gabon.

3.1.a. Number of passengers: Two (2), should be available space for four (4) personnel total.

3.1.b. Location: Passengers will be picked up from the Libreville Airport and transported to areas in and around Libreville (24-27) May and then transport personnel to Lope, Gabon between (28-30) May. The vehicle shall remain at Lope from between 28-30 May to 30 June when they will return to Libreville, Gabon.

3.1.c. Performance Period: 24-May-2015 through 30-June-2015 (38 Days).

3.1.d. Time: Time is to be determined. The COR will provide a driving schedule to the driver throughout the performance period.

3.1.e. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor. Requested vehicle must have 4x4 wheel drive capability, and a total of two (2) spare tires with the vehicle at all times.

3.1.f. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use diesel fuel.

3.2. Task: Provide two (2) SUVs with drivers to be utilized in and around Libreville on 27 May and to transport personnel to Lope, Gabon between (28-30) May. The vehicle shall remain at Lope from between 28-30 May to 30 June when they will return to Libreville, Gabon.

3.2.a. Number of passengers: Space for eight (8) personnel total.

3.2.b. Location: Passengers will be picked up from the Libreville Airport and transported to areas in and around Libreville on 27 May and then transport personnel to Lope, Gabon between (28-30) May. The vehicle shall remain at Lope from between 28-30 May to 30 June when they will return to Libreville, Gabon.

3.2.c. Date: 27-May-2015 through 30-June-2015 (35 Days) 3.2.d. Time: Time is to be determined. The COR will provide a driving schedule to the driver throughout the performance period.

3.2.e. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor. Requested vehicle must have 4x4 wheel drive capability, and a total of two (2) spare tires with each vehicle at all times.

3.2.f. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

3.3. Task: Provide three (3) SUVs with drivers to be utilized in and around Libreville on 27 May and to transport personnel to Lope, Gabon between (28-30) May. The vehicles will only be required for a total of (2) days.

3.3.a. Number of passengers: Space for twelve (12) personnel total.

3.3.b. Location: On 27 May provide transportation from Libreville Airport to in and around Libreville.

Between 28-30 May transport personnel from Libreville to Lope, Gabon.

3.3.c. Performance period: 24-May-2015 through 30-May-2015 (Only 2 days of driving are required during the performance period, to be determined by the COR).

3.3.d. Time: Time is to be determined by the COR within 24 hours of the required performance.

3.3.e. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor. Requested vehicle must have 4x4 wheel drive capability, and a total of two (2) spare tires with each vehicle at all times.

3.3.f. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

3.4. Task: Provide sufficient transportation with drivers for (30) large and (15) small luggage bags and

(230) MRE boxes to be utilized and around Libreville on 27 May and to transport cargo to Lope, Gabon between (28-30) May. Recommended vehicles are two (2) box trucks.

3.4.a. Number of Suitcases/Luggage: Thirty (30) large and (15) small suitcases.

3.4.b. Number of MRE Cases: Two Hundred and Thirty (230).

3.4.c. MRE Dimensions (cm): Each case is 40 x 23 x 28, for a total space needed of not less than 5.92 cubic meters.

3.4.d. MRE CaseWeight (kg): Each case weighs 9.79kg or less, for a minimum transport weight of not more than 2,251.7kg.

3.4.e. Location: On 27 May provide transportation from Libreville Airport to in and around Libreville.

Between 28-30 May transport personnel from Libreville to Lope, Gabon.

3.4.f. Performance Period: 24-May-2015 through 30-May-2015 (Only 2 days of driving are required during the performance period, to be determined by the COR).

3.4.g. Time: Time is to be determined by the COR within 24 hours of the required performance.

3.4.h. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor. Requested vehicle must have 4x4 wheel drive capability.

3.4.i. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

3.5. Task: Provide three (3) SUVs with drivers to provide transportation from Lope, Gabon between and utilized in and around Libreville between 28-30 June. The vehicles will only be required for a total of (2) days.

3.5.a. Number of passengers: Space for twelve (12) personnel total.

3.5.b. Location: Between 28-30 June, provide transportation from Lope to Libreville, Gabon and transportation in and around Libreville.

3.5.c. Performance period: 28-June-2015 through 30-June-2015 (Only 2 days of driving are required during the performance period, to be determined by the COR).

3.5.d. Time: Time is to be determined by the COR within 24 hours of the required performance.

3.5.e. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor. Requested vehicle must have 4x4 wheel drive capability, and a total of two (2) spare tires with each vehicle at all times.

3.5.f. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

3.6. Task: Provide sufficient transportation with drivers for (30) large and (15) small luggage bags from

Lope, Gabon between and utilized in and around Libreville between 28-30 June. The vehicles will only be required for a total of (2) days. Recommended vehicles are two (2) box trucks.

3.6.a. Number of Suitcases/Luggage: Thirty (30) large and (15) small suitcases.

3.6.b. Location: Between 28-30 June, provide transportation from Lope to Libreville, Gabon and transportation in and around Libreville.

3.6.c. Performance Period: 28-June-2015 through 30-June-2015 (Only 2 days of driving are required during the performance period, to be determined by the COR).

3.6.d. Time: Time is to be determined by the COR within 24 hours of the required performance.

3.6.e. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor. Requested vehicle must have 4x4 wheel drive capability.

3.6.f. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

See the following FAR clauses included in the solicitation for information regarding options:

52.217-8, Option To Extend Services 52.217-9, Option To Extend the Term of the Contract

OPTION 1001

3.7 Task: Provide three (3) SUVs with drivers to be utilized in and around Libreville and to Libreville Airport.

3.7.a. Number of passengers: Space for twelve (12) personnel total.

3.7.b. Location: In and around Libreville, Gabon.

3.7.c. Performance Period: 1-July-2015 through 5-July-2015 (Up to 5 days to be determined at the time of option exercise).

3.7.d. Time: Time is to be determined by the COR within 24 hours of the required performance.

3.7.e. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor.

3.7.f. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

OPTION 1002

3.7. Task: Provide transportation for (15) personnel with (30) large and (15) small luggage bags from hotel location in Libreville to Libreville Airport.

3.7.a. Number of passengers: Fifteen (15) personnel 3.7.b. Number of Suitcases/Luggage: (30) large and (15) small luggage bags

3.7.c. Location: Passengers will be picked up from Libreville hotel location and transported to Libreville Airport.

3.7.d. Period of Performance: 1-July-2015 through 5-July-2015 (Only 1 day of driving is required during the performance period, to be determined at the time of option exercise).

3.7.e. Time: Time is to be determined by the COR within 24 hours of the required performance.

3.7.f. Additional Requirements: The vehicle drivers must speak English in order to communicate effectively with the government point of contact. Vehicles will be provided with all preventive maintenance complete. Any repairs will be the responsibility of the contractor.

3.7.g. Fuel: The contractor shall include the cost of fuel for this task in the price. Vehicle must use

4. GENERAL INFORMATION.

4.1 Definitions

4.1.1 Acceptance inspection - An inspection shall be performed on all vehicles and equipment before placing them in service. This inspection shows the overall condition of the vehicle. Discrepancies must be fixed before putting the vehicle in service, if use of the vehicle would aggravate the problem or if the discrepancy creates a safety hazard.

4.1.2 Accident repairs - Repairs required as a result of collision; regardless of whether the object collided with a vehicle, or whether the vehicle requiring repairs was the moving unit.

4.1.3 Criminal act - A violation of a civil law.

4.1.4 Disabled vehicle - A damaged, worn out, or malfunctioning vehicle.

4.1.5 Fair wear and tear - The deterioration of items attributed to normal usage.

4.1.6 Hostile act - An act of war.

4.1.7 Scheduled maintenance - Periodic prescribed inspections or servicing of equipment, accomplished on a calendar, mileage, or hours-of-operation basis.

4.1.8 Unscheduled maintenance - Maintenance that is not scheduled but is required to correct deficiencies and to restore the vehicle or equipment to a serviceable condition.

4.2 VEHICLES. The following minimum criteria shall be met at the time of the acceptance inspection:

4.2.1 Year. Shall be 2004 model year or newer, with 4X4 all-wheel drive (AWD) capability. Offered vehicles must have fully functioning brakes and full fluids (gasoline/diesel, brake fluid, power steering, etc.) at the time of acceptance.

4.2.2 Condition. Both the exterior and the interior of the vehicles must be free of excessive soil, rust, and damage.

4.2.3 Safety Items. Each vehicle must meet all host nation safety requirements and have, as a minimum, the following safety features: seatbelts, rear view mirrors, windshield wipers, parking brake, and horn.

4.2.4 Heating and Air-Conditioning. If in an extreme climate, consideration may be given to making one or both of these two options required items. Heating and air-conditioning will be functional and available for use in these extreme climates. If the Heating or Air Conditioning system in a vehicle fails during the period of performance, the contractor shall repair it or replace the vehicle at the contractor’s option, within 8 hours.

4.2.5 Cleaning. Vehicles provided will be clean and free of all trash and debris throughout the entire performance period.

4.3 Records. The contractor should maintain records of transactions with the US Government and, upon request, make such records available to properly designated contract representatives within a reasonable period of time.

4.4 Services. The following services shall be provided by the contractor:

4.4.1 Maintenance. The contractor shall ensure both scheduled and unscheduled maintenance are conducted on the vehicles provided without an interruption to performance. Vehicles disabled for scheduled and un-scheduled maintenance will have a comparable replacement within (1) hour of being removed from performance. The contractor is responsible for ensuring all parts, labor, and expertise necessary to complete required maintenance tasks. Parts include those items that must be replaced due to fair wear and tear such as windshield wipers, tires, headlamps, filters, fluids, and lubricants.

4.4.2 Recovery. Upon proper notification from the Contracting Officers Representative (COR), the contractor will recover disabled vehicles. This service will be available 24 hours a day and all disabled vehicles must be recovered within 24 hours of notification from the COR. The contractor will ensure a comparable replacement vehicle with driver is provided within (3) hours of a disabled vehicle notification.

4.4.3 Vehicle Operators/Drivers. The contractor is required to provide acceptable drivers for the vehicles.

4.4.3.1 Language. All vehicle drivers must speak English in order to communicate effectively with the government point of contact.

4.4.3.2 Vetting. All drivers will have all licenses, insurance, certifications, required approvals, and any vetting required to perform transportation services from the host nation and the United States Embassy of Cameroon prior to the performance period start date.

4.4.5 Fuel. The cost of fuel for each vehicle will be covered and supplied by the contractor. The contractor will be responsible for the fuel to maintain the vehicles in operating condition. The contractor will ensure Operators/Drivers sufficient funds to re-fuel if necessary. Operators/Drivers will consult with the COR for expected itinerary in order to assess fuel requirements.

4.5 Operator Care. The contracted operator will be responsible for operator care (e.g., checking and replenishing fluids, tire pressure, lights, etc.).

4.6 Operator Support (Driver). Drivers will be responsible for providing their own food and water during the performance of this service. Unless it is specifically stated in the tasks at paragraph 2, billeting is not available and all drivers will be required to go home at the end of the training day.

4.7 Government Remedies. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (Feb 2002), for contractor’s failure to correct nonconforming services.

Failure to pass the acceptance inspection in the timeframe specified may result in a monetary penalty.

4.9 Security Requirements. The contractor shall obtain base identification passes for all personnel and are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on any military or government installation in the host nation.

4.10 Management. Contractor shall manage drivers and brief them on proper driving procedures. Emphasis should be placed on maintaining the safety of U.S. personnel when navigating the roads and following the driving conditions in Cameroon. In the event that a driver fails to adhere the aforementioned instructions, the contractor is required to find a replacement driver within (24) hours of proper notification from the COR. If the contractor fails to replace the driver, the contracting officer will be notified and deficiency will be processed as a failure to comply with the terms and conditions of the contract.

4.11 Accidents. Contractor shall provide an emergency contact sheet in each vehicle that the driver can hand out in the event of a motor vehicle accident which lists the contractor’s contact information and procedures for handling the situation.

5.0 PERIOD OF PERFORMANCE. The total period of performance including Option Period 1001 & 1002 will be from 24 May 2015 to 5 July 2015 lasting a total of approximately (43) days.

5.1 Delivery and Pick-Up Schedule. The contractor will be responsible for providing drivers who will pick-up and drop off personnel to their various training locations.

5.1.1 Scheduled Pick-Up Times. The Contracting Officer’s Representative (COR) will provide pick up and drop off times and locations to drivers during the performance of the contract. The contractor will ensure the required vehicles with drivers are at the location and time identified by the COR.

5.1.2 Transportation Requests. The contractor must respond to any request for transportation in accordance with the tasks at paragraph 3 with one (1) hour of being contacted by the COR. Any instructions or changes to perform driving services outside the scope of work in the tasks described at paragraph 3 must come from the Contracting Officer.

5.1.3 Transportation Hours. Normal business hours for scheduled transportation will be Monday-Sunday, seven

(7) days a week, between 0730-1700 local time. Transportation requests will be available Monday-Sunday, seven

(7) days a week, 24 hours a day in accordance with 5.1.2 of this PWS.

5.2 Driving Log. Contractor will be responsible for ensuring drivers initial the COR’s Driving Log on the dates vehicle transportation services were performed for each of the tasks identified at paragraph 3 of this Performance Work Statement. Drivers log will contain the date, assigned CLIN, vehicle type, Government Representative initials, and Drivers Initials.

6.0 INVOICES. Invoices shall only be paid for actual services rendered. Invoice must be submitted when all tasks have been completed and will be certified by the COR before a payment voucher will be processed. Invoice must meet all requirements of the invoice clause to be processed for payment.

7.0 POINTS OF CONTACT.

7.1 Contractor points of contact - The contractor will provide points of contact within his company to interface with the contract representative on issues concerning rental vehicles. Names, business address, phone numbers, and hours of operation are the minimum information requirements. Arrangements for contacting the contractor's points of contact after normal business hours should also be made.

7.2 Government points of contact –

7.2.1 Contract Specialist- Staff Sergeant Jason C. Alexander: jason.c.alexander@usmc.mil

7.2.2 Contracting Officer- Staff Sergeant Robin C. Spotts: robin.spotts@usmc.mil

7.2.3 Contracting Officer’s Representative- Shall be identified at the time of contract award

8.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

8.1 Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective.

The Government reserves the right to survey all services called for in the contract to determine whether or not the performance objectives and goals were met. This PRS;

8.1.1 Lists the performance objectives for the required service that the Government will survey.

8.1.2 The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including identified in the FAR clause 52.212-4, Contract Terms and Conditions, Commercial Items.

8.1.3 Will be used as the baseline to identify the surveillance methods the Government will use to evaluate the contractor’s performance.

8.2 Surveillance. A variety of surveillance methods will be used to evaluate the contractor’s performance. Some Performance Objectives (POs) may be inspected by more than one surveillance method. Deviations from a single performance objective detected by more than one surveillance method will be added together to determine the total number of deviations from the PO.

8.2.1 Surveillance methods will include:

a. Periodic inspections: Inspections will be conducted on a pre-determined schedule by the COR.

b. Customer complaints: Complaints will be reviewed by the COR and, if found to be valid, will be addressed with the contractor as a discrepancy for corrective action.

c. 100% Inspection: These performance objectives will be inspected by the COR each time they are performed. If a deficiency is found, the COR will annotate the deficiency and address it with the contractor for corrective action. The COR will notify the Contracting Officer of any significant performance deficiencies.

8.3 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. At the end of each month, all validated complaints that were corrected and any significant deficiencies will be counted to determine if performance is exceptional, very good, satisfactory, marginal, or unsatisfactory. Performance will be determined by the sum of all valid customer complaints or deficiencies not found by the COR to be significant and significant deficiencies identified and will measured based on the following criteria;

Exceptional: Not more than (1) significant deficiency or (4) customer complaints or deficiencies not found to be significant.

Very Good: Not more than (2) significant deficiency or (8) customer complaints or deficiencies not found to be significant.

Satisfactory: Not more than (3) significant deficiency or (12) customer complaints or deficiencies not found to be significant.

Marginal: Not more than (4) significant deficiency or (16) customer complaints or deficiencies not found to be significant.

Unsatisfactory: (5) or more significant deficiency or (16) or more customer complaints or deficiencies not found to be significant.

8.3.1 Performance Incentive. If the contractor is found to have (2) or more COR reports with Marginal performance or (1) or more COR reports with Unsatisfactory performance, they will be evaluated by the Contracting Officer for a determination of responsibility.

Table 1: Performance Requirement Summary

Performance Objective

Paragraph in PWS

Performance Standard Acceptable Quality Level (AQL)

Performance Incentive Vehicle Year 4.2.1 Shall be 2004 model year or newer, with 4X4 all-wheel drive (AWD) capability.

Not more than (3) valid customer complaints in a

(30) day period

Positive Past Performance

Vehicle Condition 4.2.2 Both the exterior and the interior of the vehicles must be free of excessive soil, rust, and damage.

Not more than (3) valid customer complaints in a

(30) day period

Vehicle Safety Items 4.2.3 Meets all host nation safety requirements and have, as a minimum, the following safety features: seatbelts, rear view mirrors, windshield wipers, parking brake, and horn.

100% compliance Positive Past

Vehicle Heating and Air Conditioning

4.2.4 Heating and air-

conditioning will be functional and available for use in these extreme climates. Repair or replace vehicles with defective heating or air-conditioning systems within 8 hours.

Not more than (3) valid customer complaints in a (3) day period

Vehicle Cleaning 4.2.5 Vehicles provided will be clean and free of all trash and debris throughout the entire performance period.

Not more than (3) valid customer complaints in a

(30) day period

Positive Past Performance

Vehicle Maintenance 4.4.1 Ensure both scheduled and unscheduled maintenance are conducted on the vehicles provided and comparable vehicle replacement is provided within (1) hour of removal from performance.

Not more than (3) valid customer complaints in a

(30) day period

Positive Past Performance

Vehicle Recovery 4.4.2 Ensure disabled vehicles are recovered within (24) hours and a comparable replacement vehicle with driver is provided within (3) hours of a disabled vehicle notification.

Vehicle Operators/Drivers Language

4.4.3.1 Vehicle drivers are able to

speak English and communicate effectively.

100% compliance Positive Past Performance

Vehicle Operators/Drivers Vetting

4.4.3.2 Drivers have all licenses, insurance, certifications, required approvals, and any vetting required prior to the performance period start date.

100% compliance Positive Past Performance

Management 4.10 Find a replacement driver within (24) hours of proper notification from the COR if driver fails to adhere required management instructions.

100% compliance Positive Past Performance

Scheduled Pick-Up Times

5.1.1 Ensure the required vehicles

with drivers are at the location and time identified by the

COR.

Not more than (10) minutes late

Positive Past Performance

Transportation Requests

5.1.2 Respond to any request for

transportation in accordance with the tasks at paragraph 3 with one (1) hour of being contacted by the COR.

Not more than (30) minutes late

Positive Past Performance

Driving Log 5.2 Drivers initial the COR’s Driving Log on the dates vehicle transportation services were performed.