M0068120Q0033.pdf

SEE A DDENDUM

(No Collect Call s)

M0068120Q0033 19-May-2020

b. TELEPHONE NUMBER

760-725-4205

8. OFF ER DUE DAT E/LOCAL T IME

10:00 AM 26 May 2020

5. SOLICIT ATION NUM BER 6. SOLICITAT ION ISSUE DAT E

A UTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STA NDARD FORM 1449 (REV . 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR P RINT)

(SIGNAT URE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Us e Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTA NCE IS DIFFERENT A ND PUT

BELOW IS CHECKED

TELEPHONE NO.

M006819. ISSUED BY

18b. SUBMIT INVOICES TO A DDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORM AT ION CALL:

a. NAME

FRANK L. BURKHARD, JR.

2. CONTRACT NO. 3. AWARD/EFF ECTIVE DATE 4. ORDER NUM BER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNA TURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISIT ION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

M 3300020SUFE004

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. Y OUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

REGIONAL CONTRACTING OFFICE-MCIWEST

P O BOX 555027

CAMP PENDLETON CA 92055-5027

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE M 33000 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

M 33000

M ARK ANDERSON

T MO

BLDG 2262

CAMP PENDLETON CA 92055

T EL: 760-725-9749 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$35,000,000

NAICS:

518210

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUA NTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOM EN-OWNED SM ALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SM ALL BUSINESS P ROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF46

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAY MENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC' D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDA RD FORM 1449 (REV. 2/2012) BA CK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCA L REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUA NTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M0068120Q0033

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Each Development of SAPDRAMS

FFP

Development of Sikes Act Permit Sales and Dispersed Recreation Access Management Services (SAPDRAMS) system in accordance with the PWS.

FOB: Destination

MILSTRIP: M3300020SUFE004

PURCHASE REQUEST NUMBER: M3300020SUFE004

PSC CD: D399

NET AMT

0002 12 Months Subscription Services

FFP

Subscription for support, maintenance, and monitoring of SAPDRAMS in accordance with the PWS FOB: Destination

MILSTRIP: M3300020SUFE004

1002 12 Months OPTION Subscription Services

FFP

Subscription for support, maintenance, and monitoring of SAPDRAMS in accordance with the PWS FOB: Destination

2002 12 Months OPTION Subscription Services

FFP

Subscription for support, maintenance, and monitoring of SAPDRAMS in accordance with the PWS FOB: Destination

3002 12 Months OPTION Subscription Services

FFP

Subscription for support, maintenance, and monitoring of SAPDRAMS in accordance with the PWS FOB: Destination

4002 12 Months OPTION Subscription Services

FFP

Subscription for support, maintenance, and monitoring of SAPDRAMS in accordance with the PWS FOB: Destination

OPTION Subscription Services

FFP

Additional 6 month option period for:

Subscription for support, maintenance, and monitoring of SAPDRAMS in accordance with the PWS

CLIN INCLUDED FOR PRICING PURPOSES ONLY, WILL BE REMOVED

UPON AWARD

OPTION TABLE

CLIN

Description Quantity

Unit of issue

Unit Price

Extended Price

Developmnet of SAPDRAMS 1 EA

0002 Subscription Service 12 MNTH

Base Period Subtotal

Subscription Service 12 MNTH

Option Year 1 Subtotal

12 MNTH

Option Year 2 Subtotal

Option Year 3 Subtotal

Option Year 4 Subtotal

TOTAL

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 1002 Destination Government Destination Government 2002 Destination Government Destination Government 3002 Destination Government Destination Government 4002 Destination Government Destination Government 5001 N/A N/A N/A N/A

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-JUN-2020 TO

31-AUG-2020

N/A M33000

MARK ANDERSON

TMO

BLDG 2262

CAMP PENDLETON CA 92055

760-725-9749 FOB: Destination

M33000

0002 POP 01-SEP-2020 TO

31-AUG-2021

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 01-SEP-2021 TO

31-AUG-2022

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 01-SEP-2022 TO

31-AUG-2023

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 01-SEP-2023 TO

31-AUG-2024

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 01-SEP-2024 TO

31-AUG-2025

N/A (SAME AS PREVIOUS LOCATION)

5001 N/A N/A N/A N/A

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.212-1 Instructions to Offerors--Commercial Items MAR 2020 52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.247-34 F.O.B. Destination NOV 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

DEC 2019

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.225-7001 Buy American And Balance Of Payments Program-- Basic DEC 2017 252.225-7002 Qualifying Country Sources As Subcontractors DEC 2017 252.227-7015 Technical Data--Commercial Items FEB 2014 252.227-7037 Validation of Restrictive Markings on Technical Data SEP 2016 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7010 Cloud Computing Services OCT 2016 252.239-7017 Notice of Supply Chain Risk FEB 2019 252.239-7018 Supply Chain Risk FEB 2019 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.247-7023 Transportation of Supplies by Sea FEB 2019

PWS

PERFORMANCE WORK STATEMENT

Information Technology Solution for

A Web Based Application Supporting the Sikes Act Permit Sales and the Dispersed Recreation Access

Management Aboard MCB Camp Pendleton

1. OBJECTIVE

The objective of this Performance Work Statement (PWS) is to expand the capabilities and improve efficiency of the Environmental Conservation Branch, Game Warden Section (GWS) operations at Marine Corps Base Camp

Pendleton, California. This is to be done by facilitating the issuance and management of Sikes Act (16 U.S.C. 670 et seq.) recreation permits to individuals for the purpose of hunting, fishing, and conducting other authorized dispersed outdoor activities across MCB Camp Pendleton. Other purposes are to track game management, wildlife data, and other programs within the GWS.

1.1 Scope

Major capabilities that need to be made available for automated MCB Camp Pendleton Web Application and Electronic Notification System include: customized web based content management service (CMS); Pay.gov integration for online permit sales; online check-in/out; telephone check-in/out via an integrated MTI telephony process; integration of payment acceptance service for permits; integrated vetting process; an integrated daily access pass reservation service; harvest tracking and reporting; integrated violations tracking and reporting;

wildlife conflict and response; game management data; employee accountability; online help documentation and training videos; training on all services; and ongoing support for the newly integrated capabilities.

2. TASKS

2.1 TASK 1: DEVELOPMENT OF WARDENS

2.1.1 Core Features

2.1.1.1 Website Development. MCB Camp Pendleton Environmental Security administrators, to include natural resources managers, conservation law enforcement officers or other designated staff require the ability to build and maintain their own web site content. Training and assistance to the MCB Camp Pendleton Environmental Security Resources Management Branch staff with initial site construction as well as online tutorial videos are required.

Authorized staff must be able to update notices or add weather statements, cancellations, area closures, etc.

Designated MCB Camp Pendleton Environmental Security Resources Management Branch staff requires the ability to upload directives, maps, reports, photographs, or other text/graphics concerning the recreational activities.

2.1.1.2 Content Management Service (CMS). The Contractor must build a CMS within their web-based service that allows MCB Camp Pendleton Environmental Security Resources Management Branch staff to control all variables within the MCB Camp Pendleton Web Application and Electronic Notification System. This is the online interface where MCB Camp Pendleton Environmental Security Resources Management Branch staff view and control all services to which they have subscribed. For example, web site builder, staff permissions, view and edit customer accounts, configure permits, create and control areas, manage activities and game, view reports, send notifications, view area check-ins, occupancies, etc. The CMS will allow for staff to create and schedule (date controlled) any number of activities and recreation areas so that approved account holders can easily check-in/out of MCB Camp Pendleton for offered activities using the contractor’s website. Each area may have a specific quota of daily passes per activity available for check-in. These quotas may be changed by staff when necessary.

2.1.1.3 Hosting. The contractor shall provide all hosting, security, maintenance, and backups. This will also encompass pro-active maintenance and service, including service packs, hotfixes, and patches to the hosted services to ensure recreationist can access the WARDENS with common browsers.

2.1.1.4 Customer Interface. Customers will access the Contractor’s website via internet service to create a user account. The customer shall have the capability to check-in/out of MCB Camp Pendleton dispersed recreation areas after Resources Management Branch has completed identification (ID) and/or background checks (vetting) and has activated the user account. The customer shall have access to view training videos, submit harvest data, participate in customer opinion surveys, and view informational notices, photographs, graphics and reports posted by Resources Management Branch.

2.1.1.5 Permit Creation and Sales. The CMS will allow for permit issuance and sales online through the website and in-person at the MCB Camp Pendleton Conservation Law Enforcement Office. Staff will be able to create any variation of permits, for example, seasonal permits, senior permits, annual, daily, junior, no-cost permits, etc. The CMS will list the permits and the cost. The customer will be able to select one or more permits during a session and will be able to procure them using credit/debit card when a cost is applicable. The CMS will use the free Pay.Gov to process online sale transactions. Revenue will be deposited into the applicable DoD/ MCB Camp Pendleton accounts at Defense Finance and Accounting Service (DFAS). The CMS will maintain a register of all sales, orders & transaction reporting (exportable) for reconciliation in real time. The CMS will provide printable permits and receipts for customers, or for employees if someone loses their permit. Digital copies will be available to users with mobile devices when out in the field. Customers also have access to their accounts to view old permits and registration information.

2.1.1.6 Vetting Approval. When a customer registers with the CMS, he/she cannot purchase permits, check-in/out of recreation areas until program staff vet the user and approves his/her account. This can require revalidation at specified time periods; the Contractor must automatically send reminders to the customer when the customer is due for revalidation. The customer should be able to opt-out of reminders just in case they have moved, or are no longer interested in being within the program.

2.1.1.7 Background Check/Debarment. At the time of application for a customer account, persons must present acceptable government issued Identification (ID) to MCB Camp Pendleton staff or else have a background check, or both. The MCB Camp Pendleton Web Application and Electronic Notification System will include a checklist of authorized ID for MCB Camp Pendleton staff to certify which form of Identification (ID) card was presented.

For personnel who do not have an acceptable government issued ID, MCB Camp Pendleton can conduct a background check. Failure to pass a background check will place a permanent hold (debarment) status on the applicant. Major violations of lawful regulations aboard MCB Camp Pendleton may also result in debarment. The CMS will provide a report of any personnel in debarment status. Debarment status can be removed by MCB Camp Pendleton conservation law enforcement when the reasons for debarment have been met per MCB Camp Pendleton existing rules and regulations.

2.1.1.8 Apply Administrative Holds. Staff can put any customer on administrative hold which will prevent them from account access and/or purchasing permits. Administrative holds will disable customers’ accounts and may be temporary or permanent, depending on severity of the issue or completion of a restrictive period. A recreationist may be prohibited from participating in MCB Camp Pendleton dispersed recreation for a variety of reasons, to include, but not limited to: violation of California, federal or MCB Camp Pendleton regulations; expiration of California or MCB Camp Pendleton licenses/permits; failure to abide by safety standards; and failure to obtain a passing score on any required safety exams.

2.1.1.9 Accounts. Authorized staff can search and view a user’s contact information, holds, validations, user notes, active permits, reservations, accepted acknowledgements, and lifetime activity history.

2.1.1.10 Email Notification. The CMS will automatically send email account notification concerning permit expiration/renewal notices. Authorized staff will have access to send an email directly to a user or to a group of users, from within the CMS. Users will have the option of being sent program information (i.e. harvest information, area closures, etc.) via their profile email.

2.1.1.11 Administrative Roles or Groups. The lead administrator for MCB Camp Pendleton Environmental Security can assign roles to staff members to control which staff members have access to which pages in the CMS and what that group of users can do to that page (edit, read only, etc.).

2.1.1.12 Customer Account Access. Customers can log into their account to edit account information, reprint permit, attain new permits, view receipts, and see their own activity and harvest history. Customer shall be required to provide a reason for re-printing a permit so extra permits are not given to another user/customer, or the employee can only approve a re-printed permit based upon the entered information to control abuse of the system.

2.1.1.13 Training. Training can be conducted remotely via online video conferencing tool.

2.1.1.14 Documentation and Tutorials. Each page in the CMS will have help documentation specific to the page you are on.

2.1.1.15 Safety Brief. MCB Camp Pendleton will provide one or more (number unlimited) safety brief(s) which contractor will embed into the website for users to watch. After the video, users take a quiz to verify that they understood the requirements. If the user passes the quiz, he/she will be granted access to purchase/issue any permits that require that safety briefing and their account will be unlocked and available for activity check-in.

Users will be unable to access the safety brief(s) until they have been properly vetted.

2.1.1.16 Surveys. CMS will include an online survey builder where you can build a survey and have your customers complete the survey and view results at any given time. Results are real- time and can be viewed via the CMS or exported.

2.1.1.17 Wildlife Conflict. Add a wildlife conflict information component to collect wildlife data and create ad-hoc reports. Each employee should be able to input a report that includes: reporting party, date/time, location, species, and disposition. The reports should be accessible at any time for editing and reference. The date/time should have an option for "current time" and the location should have an option for "my location". Employees should be able to create custom reports based such as "list the location and disposition of all coyote complaints in the last 120 days", or "contact information for all cliff swallow complainants".

2.1.1.18 Field Notes. Employees should be able to add field notes that are attached to a hunter/angler/camper's permit. For example, if a hunter checks back in late, the information can be annotated on the person’s profile. If another employee is able to see a note from when the customer has checked in late before, new further action can be taken immediately.

2.1.1.19 Employee Accountability. GWS employees enter information into a daily report throughout their workday to track their types of daily activities. This information can then be down-loaded into a report/table which allows for short and long term planning purposes.

2.1.2 Check-in/out Service

2.1.2.1 Daily Access Pass Service. The contractor will build, test and integrate a service for daily access pass issuance. The contractor will supply MCB Camp Pendleton with demonstrations of the interface for testing and validation.

Different user groups can be granted different levels of activity and area access. MCB Camp Pendleton Environmental Security Resources Management Branch must be able to designate the user group of each registered permittee and be able to designate the reservation system entry time for each user group. On the day prior to scheduled activities (early reservation period), members of user groups will be able to reserve daily passes at the time designated for their user group. On actual activity days, all users will have equal access to reservation of unissued passes. Reservations of daily access passes can be done online or through telephone check-in/out. The contractor will provide an integrated telephone based service to allow users to check-in/out of a designated recreation areas without the need to utilize the contractor’s website. The telephony system must record all data into the same database accessed by administrators to monitor the program and analyze data. Final confirmation for customer check-out can be retained by the GWS with the customer at the office due to last-minute changes that can occur. This can be decided, such as: Deer rifle hunters can check-out on-line but may still be required to physically check-in and out at the office before going to and from the field.

MCB Camp Pendleton Environmental Security Resources Management Branch will be issued a toll free number that allows customers and staff members to call into its service with any touch-tone phone to check-in/out, record harvest, reserve a spot, hear area openings/closings, retrieve user information, look-up vehicles, hear who is currently checked-in/out, etc. This service is seamlessly integrated with all other services and should be able to minimally handle 12 calls simultaneously.

2.1.2.2 Call Features of Telephone System:

• Customers can check-in/out, record harvest or hear notification messages

• Customers or administrative staff can receive calls and/or text messages from outbound calling system as notifications or reminders. For example, an auto checkout reminder call or text message can be triggered to call or send a text message to all individuals who forgot to checkout by a certain time of day

• Customers can call in to hear area open/close statuses and search areas by name, region or zone.

2.1.2.3 Call-in Reservation Service:

• Customers can create, review or cancel activity or area reservations

• Reservations can be created for certain days of the week and times of day

• Limitations can be placed on reservations such as area occupancy, compatible user groups, and conflicting activities

• If the user fails to check-in by the designated time, they will lose their reservation and it will automatically become available to others

2.1.2.4 Area and Activity Creation and Management. Staff can create as many hunting, fishing, camping, or other dispersed recreation areas as the MCB Camp Pendleton Environmental Security Resources Management Branch program requires. Staff can establish maximum occupancy quotas on areas by activity and disseminate current occupancy numbers real-time via public website. Staff can open/close areas and schedule activities by day, season date ranges and/or business hour ranges (morning and/or afternoon). Staff can restrict specific areas to a select activity (e.g., archery hunting only), to a specific user group, those with handicap verification, age (youth hunt), etc.

If an area gets closed and users are already checked-in to that area, an automatic area closure alert/notification will be sent via email/text/outbound call to those individuals requiring that they immediately depart the area and check-out once cleared from that area.

2.1.2.5 Area Scheduler & Web Display. This feature is used to display area status (open/closed) and occupancies to users via website. This display will display hunting, fishing, and camping areas, and any other dispersed recreation areas that require check-in/out.

2.1.2.6 Web Reservation Service. Users can reserve an area or activity the day before, and can be limited to certain days of the week and times of day. Limitations can be placed on reservations, which can be based on area occupancy maximum and/or user groups (% of passes). If the user fails to check in by the designated time, they will lose their reservation and it will automatically become available to others.

2.1.2.7 Web Map. Display map information staff wants to share with the users. They can select their area(s) through the use of a color-coded, interactive map, which can be used to display open/close status, current/max occupancies, acreage, descriptions, dates, etc. This can be used for general public, check-in only or for administrative staff to schedule area openings or closings.

2.1.2.8 Activity Data. Authorized MCB Camp Pendleton Environmental Security Resources Management Branch personnel will have access to activity database that contains record of all customer visit transactions.

2.1.2.9 Harvest Data. Hunters, and anglers must complete custom harvest data collection forms during checkout.

2.1.2.10 Reports. All reports are exportable to MS Excel. Types of reports available in CMS include game harvest, fish creel report, activity & area use, demographics, time spent, etc... All reports can have filters applied such a date, area, customer type or other.

2.1.2.11 Acknowledgements. Acknowledgements are used to display necessary information to the user at designated places during registration and check-in/out, where the user must ‘Agree’ to the terms before he/she can continue. All accepted acknowledgements by a user are permanently stored in their account information.

2.1.2.12 Query User Database. Conservation law enforcement or other administrative staff can query real-time all users that are currently checked-in using either website or telephone system. Staff can retrieve check-in details and other information, such as vehicles page, where searches can be done on make, model, color, type, plate, year, state and whether the vehicle’s owner is checked-in/out.

2.1.2.13 BOLO. Be On the Look Out (BOLO) feature, where staff (e.g. Conservation Law Enforcement) can be notified (email/text message/automated call) when a specific user checks-in/out.

2.1.2.14 Assets (deer stands and duck blinds). Users can use their own temporary deer stands or duck blinds but must acknowledge where they are using their temporary blind. Owners of the stand or blind can share their blind with someone else, but the other hunter must also check-out stating they will be in the blind only and not move around the hunting area. A user may be able to check directly into a stand and blind, as opposed to an area, if applicable.

2.1.2.15 Text Messaging Service. The CMS will provide automated check-out text reminders to users who fail to check-out by a certain time. It will allow staff to send texts to those in a specific area or everyone who is currently checked-in if needed due to severe storm warning, change in Base operations, or other messages as required. The CMS provide reminders for permit and background check renewal requirements, permit expiration date, or other items as needed.

2.1.3 Deployment of MCB Camp Pendleton Web Application and Electronic Notification System

Once MCB Camp Pendleton Web Application and Electronic Notification System is built, it will be provided to MCB Camp Pendleton Environmental Security Resources Management Branch for testing and approval.

Contractor will resolve any issues identified by Resources Management Branch and resubmit it for final approval.

Upon approval of WARDENS, contractor will begin providing subscription services. Initial deployment will include onsite training of MCB Camp Pendleton staff responsible for utilizing the WARDENS.

2.1.4 Authorization to Operate (ATO) and/or FEDRAMP Compliance

Prior to performing Task 2: Subscription Services, the Contractor shall provide the Government with proof of its hosting environment’s Authority to Operate (ATO) or active FedRAMP accreditation.

2.2 TASK 2: SUBSCRIPTION SERVICES

2.2.1 Support

Once all services have been tested and configured in accordance with accredited ATO guidelines, the Contractor shall make arrangements to deliver, train, and setup the MCB Camp Pendleton Web Application and Electronic Notification System.

2.2.1.1 Remote Maintenance and Monitoring. The contractor will remotely maintain all services to insure the continuing operation and functionality of the delivered solution as identified in the PWS. The contractor will pro-actively test availability and functionality of the on-site components of all services. This testing will be done through remote access. This support will consist of:

Performance monitoring and testing of the contractor-based service Evaluating logs for security and performance related issues Applying service patches and updates to network connectivity equipment Monitoring network connectivity and quality of service (QOS) Performance monitoring of MCB Camp Pendleton Web Application and Electronic Notification System

2.2.1.2 Help Desk and Remote Support. The contractor will provide 24 hours/7 days a week online issue tracking support and maintain Help Desk telephone support during Monday-Friday 0900-1700. The support will provide issue identification and resolution as well as coordination of warranty repair with vendors. All calls coming into the Help Desk will be logged and tracked until resolution. Logs will be accessible to MCB Camp Pendleton staff for the duration of contract.

3. MARINE CORPS ENTERPRISE NETWORK (MCEN) COMPLIANCE

This web-based service must be compliant with DoD IT standards for network and information security. MCB Camp Pendleton administrators and customers using government and privately-owned computer and cellphone devices must be able to access the contractor’s website application. Personal Identifiable Information (PII) required for law enforcement to conduct background checks will not be included in the database although full name, address and telephone contact numbers are required when customers submit an application. Customers who require a background check will provide essential PII directly to applicable officials at MCB Camp Pendleton.

4. PERIOD OF PERFORMANCE

The period of performance for this contract will be a base 12-month period of performance, four (4) 12-month option periods of performance, and the optional six (6)-month extension of services.

The following are key delivery dates and milestones within the base period of this PWS:

Milestone or Deliverable Delivery Date

Service Development 60 days ADC

On-Site Deployment 60-65 days ADC

On-Site Training 65-67 days ADC

Testing and Modifications 67-80 days ADC

Support and Maintenance Begins

80 days ADC

5. TERMS OF USE

5.1 When a customer registers with the CMS, he/she cannot purchase permits, check-in/out of recreation areas until program staff vet the user and approves his/her account. This can require revalidation at specified time periods; the Contractor must automatically send reminders to the customer when the customer is due for a new background check

5.2 Staff can put any customer on administrative hold which will prevent them from account access and/or purchasing permits.

5.3 Conservation law enforcement or other administrative staff can query real-time all users that are currently checked-in using either website or telephone system. Staff can retrieve check-in details and other information, such as vehicles page, where searches can be done on make, model, color, type, plate, year, state and whether the vehicle’s owner is checked-in.

5.4 The CMS will provide automated check-out text reminders to users who fail to check-out by a certain time. It will allow staff to send texts to those in a specific area or everyone who is currently checked-in if needed due to severe storm warning, change in Base operating code and other messages as required.

5.5 A mobile application will provide an emergency button feature where an email or text message can be sent to MCB Camp Pendleton program staff with the current latitude and longitude of the user who pressed this button.

6. Federal Holidays

New Year’s Day Martin Luther King Jr Birthday

Presidents Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

7. Government Technical Point of Contact

The Contracting Officer shall designate a Government Technical Point of Contact (TPOC) during the term of this contract. The TPOC will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems within the scope of this Statement of Work. The TPOC will provide technical clarification and assistance in support of the contract requirements. The TPOC DOES NOT have the authority to make changes and/or give direction under this contract. The only authority under this contract authorized to make changes, give direction, and/or provide monetary adjustments is the Contracting Officer from the Regional Contracting Office MCI-WEST, Camp Pendleton CA.

TPOC Contact information:

Information will be provided at time of award.

8. Contracting Officer Authority

The Contracting Officer is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely in the Contracting Officer (Reference Block 31 on the SF1449). In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and solely at the risk of the contractor.

Security Requirements

BASE ACCESS

CURRENT CONTRACTORS

RAPIDGate/MCESS card holders will be required to transition to the Defense Biometric Identification System (DBIDS) credential in order to access MCB Camp Pendleton, MCAS Miramar, MCAS Yuma, MCRD San Diego, MCMWTC Bridgeport, MCAGCC 29 Palms and other controlled areas within the MCIWEST Region.

DBIDS credentials will be valid for the duration of your contract, not to exceed five years; however, re-vetting of individuals’ information will occur each year.

Contractors will be required to bring the following items:

Current RAPIDGate/MCESS credential Second form of government-issued photo identification (Real ID Act Compliant, driver license, passport, Etc.)

Company Contract/Letter of Authorization (this should come from the COR or the Contracting Officer) SECNAV form 5512/1 (the sponsoring organization should complete block 28 of the SECNAV form).

New DBIDS credentials will be valid for the remainder of the contract (not to exceed 5 years), but individuals will be re-vetted each year.

Effective 1 October 2018, all contractors and venders must be in possession of a DBIDS credential that is authenticated for all MCIWEST and west coast Service-Level Training Installations (SLTI).

Access to MCB Camp Pendleton through Naval Weapon’s Station Seal Beach, Detachment Fallbrook is prohibited unless DBIDS credential is authenticated (I.E., work is also performed there).

NEW CONTRACTORS

New contractors requiring access to MCIWEST installations will be issued temporary passes for up to 60 days. .

If you are a new contractor seeking enrollment into DBIDS, please contact the Contracting Officer and/or Contract Specialist managing the contract awarded to your respective company.

COMMON ACCESS CARD (CAC)

(a) The Contractor shall provide proof that a National Agency Check with Inquiries (NACI) has been submitted to the Office of Personnel Management (OPM) for each employee requiring a CAC Card. During the period between the time that the request is submitted and the time that the investigation is returned, the Government may grant temporary access to the Contractor employee. Whether to grant temporary access is within the sole discretion of the Government, and a decision not to grant access shall not be grounds for a claim, request for an equitable adjustment or other contract modification, and shall not constitute an excuse for Contractor failure to perform. Such temporary access will not exceed 90 days.

(b) Upon the return of the Investigation Schedule Notice and Certificate of Investigation from OPM, the Contractor shall provide a copy to the security manager that has overall responsibility for the customer supported by the Contractor’s employees.

(c) "Report of Agency Adjudication Action" (form 79A) is sent when there are potential actionable issue(s) at the minor, moderate, or substantial level which may be disqualifying under suitability/security considerations. If the contractor receives an Agency Adjudication Action from OPM, the security manager shall be consulted before such adjudicative action is determined and returned to OPM.

(d) The Government will use the Adjudicative Guidelines (CNO ltr 5520 Ser 09N2/6U871220 of Sept 06) to guide determinations on whether access will be granted.

(e) The Contractor will be notified in writing if there is a disqualifying event that prevents the Contractor’s employee from obtaining a CAC. If temporary access was granted, it will immediately be revoked.

(f) The information required to initiate a background investigation through OPM, as well as a listing of the forms that are required, is contained at the following website: http://www.opm.gov/extra/investigate/IS-15.pdf

Base access requirements and procedures may change during the term of a contract. The contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification.

ADDITIONAL REQUIREMENTS

(a) Photography is restricted on the Base. Clearance for photography shall be obtained in advance from appropriate Base personnel. When requested, all film or storage media must be turned over for processing and security inspection.

Some areas of the Base may be inaccessible due to road conditions following heavy and/or prolonged rainfall.

Adjustments to work schedules due to road/weather conditions shall be coordinated with the Contracting Officer. If your vehicles gets stuck or breaks down, military personnel cannot pull or tow your vehicle. Call civilian wrecker service or information (411) for assistance.

eCMRA

The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Printer Installation and Training via a secure data collection site.

Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address:

https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

52.212-1 ADDENDUM

1. SUBMISSION OF QUOTATIONS: Quotations must be received no later than the date and time specified in block #8, page #1 – Pacific Daylight Time (PDT). Proposal shall be submitted via email. Please respond to Sgt Frank burkhard, frank.burkhard@usmc.mil directly with quotation.

2. QUESTIONS: Questions shall be submitted by email no later than 2 days after issuance of the solicitation to the email address listed below. No phone questions will be accepted. The deadline is necessary to ensure timely award and the Government may, in its sole discretion, choose not to respond to questions received after the deadline. All questions will be reviewed and responded to by an amendment to the solicitation. Email questions to frank.burkhard@usmc.mil

2. PERIOD OF ACCEPTANCE OF OFFERORS: The pricing terms and conditions of the proposal shall be valid for 90 days unless a longer time is stated otherwise in the quote.

SAM. Offerors must be registered in the System for Award Management (SAM) database. Information in SAM should be current, if not – completion of the attached FAR Provision 52.212-3, Certifications and Representations is required with quotation. Information on registering in SAM may be obtained from www.sam.gov or calling 866- 606-8220. Registration in SAM is free.

WIDE-AREA WORKFLOW – RECEIPT AND ACCEPTANCE. As a condition of receipt of any resulting order, the Contractor agrees to implement the Department of Defense (DOD) web-based application. Information on registering in WAWF/iRAPT may be obtained from https://wawf.eb.mil/xhtml/unauth/registration/notice.xhtml or calling 866-618-5988. Registration in WAWF/iRAPT is free.

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

(i) technical capability of the item offered to meet the Government requirement;

(ii) delivery; and

(iii) price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the options.

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-2 ADDENDUM

Regional Contracting Office, Camp Pendleton, CA, is issuing Request For Quotation (RFQ) to procure a customizable, web based service to facilitate program management for recreational fish and wildlife activity. This procurement is conducted in accordance with FAR Part 12 (Acquisition of Commercial Items) utilizing FAR Part 13 (Simplified Acquistion Procedures).

BASIS FOR AWARD. Award will be made to the quoter meetin or exceeding the specifications of the solicitation.

The resulting award will be a Firm-Fixed Priced purchase order, all or none, to provide a customizable, web based service to facilitate program management for recreational fish and wildlife activity.

EVALUATION. The Government intends to make a single Firm Fixed Price award to satisfy this requirement.

Award will be made on the initial evaluation of quotes received in response to this RFQ. Therefore, quoters are cautioned to ensure that initial quotes contain your best terms from a technical and price standpoint. The following factors will be used to evaluate quotes:

1. TECHNICAL: Quoter shall provide proof of its hosting environment’s Authority to Operate (ATO) or active FedRAMP accreditation.

Develop and provide a Sikes Act Permit Sales & Dispersed Recreation Access Management Services (SAPDRAMS) web application and Electronic Notification System

SAPDRAMS web application shall include: customized web based content management service (CMS); hosting; customer interface; customer account access; background check/debarment;

administrative holds; email notifications; administrator roles or groups; pay.gov integration for online permit sales; permit creation and sales; customer interface; online check-in/out; telephone check-in/out via an integrated MTI telephony process; integration of payment acceptance service for permits;

integrated vetting process; an integrated daily access pass reservation service; harvest tracking and reporting; integrated violations tracking and reporting; wildlife conflict and response; game management data; employee accountability; safety briefs, surveys, field notes; and online help documentation and training videos; training on all services; and ongoing support for the newly integrated capabilities.

Quoter shall provide an annual subscription for support, maintenance, and monitoring of SARPDRAMS web application.

Rating will be in accordance with: RATING

DESCRIPTION

ACCEPTABLE Quotation meets the requirements of the solicitation.

UNACCEPTABLE Quotation does not meet the requirements of the solicitation.

(Sufficient information shall be provided to support capability to meet the required brand name products and services requested, to include but not limited to, product literature, product number, authorized service provider letter, etc…)

2. PERIOD OF PERFORMANCE:

Base: 01 Sep 2020 through 31 Aug 2021 Option One: 01 Sep 2021 through 31 Aug 2022 Option Two: 01 Sep 2022 through 31 Aug 2023 Option Three: 01 Sep 2023 through 31 Aug 2024 Option Four: 01 Sep 2024 through 31 Aug 2025 Up to 6- month Extension

3. PRICE: All quotes must be the Contractor’s Best Pricing. Price analysis shall be used to verify that the overall price offered is fair and reasonable. The Offeror shall input the unit price and total in all the line items present in the SF1449. The total evaluated price is calculated using the prices proposed for all line items.

The Government reserves the right to award no contract, depending on the quality of the quotes submitted and availability of funds for the requirement. The Government intends to evaluate quotes and award a single contract without requesting or accepting revised quotes. Therefore, the Offerors will be advised that their initial quote should contain the most favorable terms and reflect it’s best possible performance potential. The Government does reserve the right to clarify aspects of the quotes and hold discussions.

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (MAR 2020)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v) of this provision.

(a) Definitions. As used in this provision --

“Covered telecommunications equipment or services” has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174).