Sources_Sought_Disp_Recreation_System.docx

SOURCES SOUGHT ANNOUNCEMENT

The Regional Contracting Office – National Capital Regional (RCO-NCR), Marine Corps Base, Quantico, VA is seeking sources for Information Technology Solution for Sikes Act Permit Sales & Dispersed Recreation Access Management Services (SAPDRAMS)

CONTRACTING OFFICE ADDRESS: Regional Contracting Office – National Capital Regional (RCO-NCR), 2010 Henderson Rd, Quantico, VA 22134

INTRODUCTION:

This is a SOURCES SOUGHT TECHNICAL DESCRIPTION to conduct market research and determine the availability and technical capability of all sources to provide the required products and/or services.

The Natural Resources and Environmental Affairs Branch (NREAB), GF (Installation and Environment Division), Marine Corps Base, Quantico (MCBQ) is seeking information for potential sources for expanding the capabilities and improving the efficiency of the Game Checking Station operations at MCBQ by facilitating via internet services the issuance and management of Sikes Act (16 U.S.C. 670 et seq.) permits issued to individuals for access to MCBQ for the purpose of hunting, fishing, trapping, firewood, and other authorized dispersed outdoor activities. Major capabilities that need to be made available for automated SAPDRAMS include: customized web based content management service (CMS); online permit sales; online check-in/out; telephone check-in/out; integration of payment acceptance service for permits; an integrated daily access pass reservation service; online help documentation and training videos; training on all services; and ongoing support for the newly integrated capabilities.

DISCLAIMER:

THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY.

CONTRACT/PROGRAM BACKGROUND: . The Government requires a web-based service that allows designated MCBQ staff administrators to control all variables within the SAPDRAMS. This is an online interface where MCBQ staff view and control all services to which they have subscribed. The contractor provides all hosting, security, maintenance and backups. This will encompass pro-active maintenance and service, including service packs, hotfixes, and patches to the hosted services to ensure recreationist can access the SAPDRAMS with common browsers.

CORE OBJECTIVES TO BE ACCOMPLISHED:

1. Task #1: Web Site Development.

MCBQ administrators, i.e. natural resources managers, conservation law enforcement officers, range control schedulers, or other designated staff require the ability to build and maintain their own web site content. Training and assistance to the MCBQ staff with initial site construction as well as online tutorial videos are required. Authorized staff must be able to update notices or add weather statements, cancellations, trail closures, etc. Designated MCBQ staff require the ability to upload directives, maps, reports, photographs, or other text/graphics concerning the recreational activities.

1.1 Content Management Service (CMS).

The Contractor must build a CMS within their web-based service that allows MCBQ staff to control all variables within the SAPDRAMS. This is the online interface where MCBQ staff view and control all services to which they have subscribed. For example, web site builder, staff permissions, view and edit customer accounts, configure permits, create and control areas, manage activities and game, view reports, send notifications, view area check-ins, occupancies, etc.

2. Task #2: Customer Interface.

Customers will access the Contractor’s website via internet service to create a user account. The customer shall have the capability to check-in/out of MCBQ dispersed recreation areas after NREA has completed identification (ID) and/or background checks (vetting) and has activated the user account. The customer shall have access to view training videos, submit harvest data, participate in customer opinion surveys, and view informational notices, photographs, graphics and reports posted by NREAB.

2.1 Customer Reminders.

When a customer registers with the CMS, he/she cannot purchase permits, check-in/out of recreation areas until program staff vet the user and approves his/her account. This can require revalidation at specified time periods; the Contractor must automatically send reminders to the customer when the customer is due for a new background check.

2.2 Create Permits with Price and Rules.

The CMS will allow for permit issuance online and in-person at the MCBQ Game Checking Station. Staff will be able to create any variation of permits, for example, seasonal permits, senior permits, annual, trip, junior, no-cost permits, etc. The CMS will list the permits and the cost. The customer will be able to select one or more permits during a session and will be able to procure them using credit/debit card when a cost is applicable. Revenue will be deposited into the applicable DoD/MCBQ accounts at Defense Finance and Accounting Service (DFAS). The CMS will provide printable permits and receipts. Digital copy will be available to users with mobile devices when out in the field. Customers also have access to their accounts to view old permits and registration information.

2.3 Area and Activity Creation and Management.

Staff can create as many hunting, fishing, biking trails, or other dispersed recreation areas as the MCBQ program requires. Staff can establish maximum occupancy quotas on areas by activity and disseminate current occupancy numbers real-time via public website. Staff can open/close areas and schedule activities by day, season date ranges and/or business hour ranges (morning and/or afternoon). Staff can restrict specific areas to a select activity (e.g., archery hunting only), to a specific user group, those with handicap verification, age (youth hunt), etc. If an area gets closed and users are already checked-in to that area, an automatic area closure alert/notification will be sent via email/text/outbound call to those individuals requiring that they immediately depart the area and check-out once cleared from that area.

3. Task #3: Daily Access Pass Service.

The contractor will build, test and integrate a service for daily access pass issuance. The contractor will supply MCBQ with demonstrations of the interface for testing and validation. The service must provide staggered reservation start times for a minimum of four user groups, e.g., from priority 1 (one) through priority 4 (four). NREA must be able to designate the user group of each registered permittee and be able to designate the reservation system entry time for each user group. On the day prior to scheduled activities (early reservation period), members of user groups will be able to reserve daily passes at the time designated for their user group. On actual activity days, all users will have equal access to reservation of unissued passes. Reservations of daily access passes can be done online or through telephony check-in/out. The contractor will provide a telephony based service to allow users to check-in/out of a designated recreation area without the need to utilize the contractor’s website. MCBQ will be issued a toll free number that allows customers and staff members to call into its service with any touch-tone phone to check-in/out, record harvest, reserve a spot, hear area openings/closings, retrieve user information, look-up vehicles, hear who is currently checked-in/out, etc. This service is seamlessly integrated with all other services and should be able to minimally handle 12 calls simultaneously.

SPECIAL REQUIREMENTS

The Contractor must be Federal Risk and Authorization Management Program (FEDRAMP) certification and compliance. A copy of the Contractor’s FEDRAMP compliance

SOURCES SOUGHT

The anticipated North American Industry Classification System Code (NAICS) for this requirement is 541511, with the corresponding size standard of $27.5 MIL. This Sources Sought Synopsis is requesting responses to the following criteria ONLY from all sources that can provide the required services under the NAICS Code.

To assist RCO-NCR in making a determination regarding the level of participation by small business in any subsequent procurement that may result from this Sources Sought, you are also encouraged to provide information regarding your plans to use joint venturing (JV) or partnering to meet each of the requirements areas contained herein. This includes responses from qualified and capable Small Businesses, Small Disadvantaged Businesses, Service Disabled-Veteran Owned Small Businesses, Women-owned Small Businesses, HUBZone Small Businesses, and 8(a) companies. You should provide information on how you would envision your company's areas of expertise and those of any proposed JV/partner would be combined to meet the specific requirements contained in this announcement.

In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications. Responses must demonstrate the company’s ability to perform in accordance with the Limitations on Subcontracting clause (FAR 52.219-14).

SUBMISSION DETAILS:

Responses must include:

1) Business name and address;

2) Name of company representative and their business title;

3) Type of Business;

4) Cage Code;

5) Contract vehicles that would be available to the Government for the procurement of the product and service, to include ENCORE II, General Service Administration (GSA), GSA MOBIS, NIH, NASA SEWP, Federal Supply Schedules (FSS), or any other Government Agency contract vehicle. (This information is for market research only and does not preclude your company from responding to this notice.)

6) Copy of FEDRAMP compliance certificate

Vendors who wish to respond to this sources sought should send responses via email NLT February 7th, 2017 at 4:00 PM Eastern Daylight Time (EDT) to tyler.w.sullivan@usmc.mil. Interested vendors should submit a brief capabilities statement package (no more than ten (10) pages) demonstrating ability to perform the services listed in this Technical Description. Documentation should be in bullet format.

Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. Please be advised that all submissions become Government property and will not be returned. All government and contractor personal reviewing RFI responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.